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Article
Publication date: 25 August 2021

Yunhui Huang, Zhijie Lin and Lu Yang

Previous research about online recommendation systems has focused largely on their impact on customers' purchase decisions regarding the products being recommended, but it…

Abstract

Purpose

Previous research about online recommendation systems has focused largely on their impact on customers' purchase decisions regarding the products being recommended, but it has mostly ignored how they may affect focal product evaluation. This research aimed to examine the influence of recommendation type (i.e. substitute-based vs complement-based) on focal product evaluation dependent on the brand image (i.e. warm vs competent).

Design/methodology/approach

Four laboratory experiments were conducted. Study 1 adopted an implicit association task. Studies 2 and 3 used a 2 (image: warmth vs competence) × 2 (product display: complements vs substitutes) between-subjects experimental design. Study 4 used a 2 (decision stage) × 2 (image) × 2 (product display) × continuous (need for cognition) between-subjects design.

Findings

Study 1 demonstrated a general “complementation (competition)—warmth (competence)” association. Studies 2 and 3 found that when a focal product had a warm (competent) image, complement-based (substitute-based) recommendations led customers to evaluate it more favorably than substitute-based (complement-based) recommendations. Study 3 further demonstrated that processing fluency mediates the above effect. Study 4 showed that this effect relies on heuristic processing and disappears for those who are in the screening stage or have a high need for cognition.

Originality/value

Theoretically, this research extends the understanding of the stereotype content model of focal product brand image, the feelings-as-information process, and moderating roles of processing stage and need for cognition in e-commerce contexts. Practically, the findings provide online retailers a guideline for customizing their recommendation systems.

Details

Internet Research, vol. 32 no. 4
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 5 December 2018

James M. Bloodgood

This paper aims to propose positive and negative firm competitiveness effects of knowledge acquisition of pertinent, irrelevant and erroneous knowledge based on its…

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Abstract

Purpose

This paper aims to propose positive and negative firm competitiveness effects of knowledge acquisition of pertinent, irrelevant and erroneous knowledge based on its distinctiveness, the source of knowledge and the presence of firm complements.

Design/methodology/approach

Aspects of knowledge acquisition from the innovation, knowledge and routines literatures are integrated to create propositions showing the effects of knowledge acquisition on firm competitiveness. Examples from different eras of the automobile industry are used to illustrate the propositions and demonstrate the enduring nature of these issues.

Findings

Various combinations of firm complements and knowledge type and criticality can cause significant competitive effects, such as parity, relative harm and opportunity capture, that managers should be cognizant of when planning knowledge acquisition.

Research limitations/implications

Knowledge researchers should use a more integrative, holistic approach concerning firm resources to their empirical studies. This better allows for the competitive effects of interactions between new and existing firm resources to be captured.

Practical implications

The propositions emphasize the importance of increased managerial attention and understanding of potential problems of new knowledge acquisition. Moreover, managers should pay particular attention to their firm’s existing complements when assessing knowledge acquisition benefits.

Originality/value

The positive value of firm knowledge receives substantially more research attention than the potential negative effects. This paper identifies the competitiveness effects of acquiring pertinent, irrelevant or erroneous knowledge. Increased attention on the interaction of new knowledge and complements illustrates the positive and negative effects on firms.

Details

Journal of Knowledge Management, vol. 23 no. 1
Type: Research Article
ISSN: 1367-3270

Keywords

Abstract

Details

The Political Economy of Antitrust
Type: Book
ISBN: 978-0-44453-093-6

Article
Publication date: 14 October 2013

Kenneth Hunsader, Natalya Delcoure and Gwendolyn Pennywell

– The purpose of this paper is to investigate the effect of bankruptcy announcements on the bankrupt firm's competitors' stock returns.

Abstract

Purpose

The purpose of this paper is to investigate the effect of bankruptcy announcements on the bankrupt firm's competitors' stock returns.

Design/methodology/approach

Starting with a sample of Chapter 11 bankruptcies from 1980 through 2008, the authors use event study methodology to examine the returns of bankrupt firm's rivals around the filing date. The authors employ a t-test of means across groups to check for differences in returns based on a competitive strategy measure (CSM). The CSM classifies industry rivals into strategic complements or substitutes. The authors also separate the sample based on traditional or non-traditional bankruptcies and conduct explanatory regressions on the abnormal returns using economically important independent variables such as the CSM, leverage and the Herfindahl index.

Findings

Similar to previous research, the paper finds that less concentrated industries and industries with high leverage suffer greater negative wealth effects when a firm within the industry announces a bankruptcy. Extending current research, the paper finds strategic interaction within the industry is an important factor in determining industry portfolio returns. Rivals characterized as strategic complements exhibit significant negative valuation effects while rivals characterized as strategic substitutes do not. Finally, the paper finds that this strategic effect is dominant when the future cash flows and outcome of the reorganization is more uncertain as substantiated by the difference between traditional and non-traditional bankruptcy filings.

Originality/value

This is believed to be the first empirical article to examine how the CSM affects the returns of bankrupt firms' rivals.

Details

Managerial Finance, vol. 39 no. 11
Type: Research Article
ISSN: 0307-4358

Keywords

Article
Publication date: 1 April 2005

Ana Paula Martins

Aims to analyse the labour market outcome when there are two unions in the industry, representing heterogeneous workers – imperfect substitutes in production.

Abstract

Purpose

Aims to analyse the labour market outcome when there are two unions in the industry, representing heterogeneous workers – imperfect substitutes in production.

Design/methodology/approach

Competition between union policies are viewed in terms of both employment and wage strategies. Results for substitutes and complements are inspected. Attention is given to the strategic behaviour of the unions, towards one another and/or the employer side. Cooperation is modelled using the Nash‐maximand approach.

Findings

Gathers some notes and enlargements to the standard collective bargaining problem in which unions maximise utility. Extends the framework to model union competition behaviour for jobs and/or employment that reproduces the standard market product analysis of imperfect competition. Focuses on heterogeneous labour.

Research limitations/implications

The analysis concentrates on the case of union duopoly, but can easily be enlarged to the n‐union setting – which is left for further investigation.

Originality/value

A simple analytical example with Stone‐Geary union utility functions and a linear labour demand system is forwarded.

Details

International Journal of Social Economics, vol. 32 no. 4
Type: Research Article
ISSN: 0306-8293

Keywords

Article
Publication date: 13 November 2018

Nakul Parameswar and Sanjay Dhir

This paper aims to explore dynamics of post termination interaction between international joint venture (IJV) partners and empirically examines IJV level and dyad level…

Abstract

Purpose

This paper aims to explore dynamics of post termination interaction between international joint venture (IJV) partners and empirically examines IJV level and dyad level factors that influence the choice of post IJV termination interaction as supplier, complement or competitor.

Design/methodology/approach

In-depth literature review is undertaken to identify IJV and dyad level that could influence the choice of post termination interaction between terminated IJV partners. Hypotheses are empirically validated using multinomial logistic regression on data collected on terminated IJV headquartered in India.

Findings

The results denote that the choice of post-IJV termination interaction between IJV partners as supplier, complement or competitor is influenced by interdependence, bargaining power, foreign partner’s purpose of IJV, complementarity and type of IJV termination.

Research limitations/implications

This paper explores an under researched area in extant IJV literature that could be taken up for study by academicians. The paper upholds and strengthens the dynamic capabilities view of strategic management in IJV context.

Practical implications

This paper examines a practice adopted by businesses in emerging markets and determines important factors that influence the choice of interaction post IJV termination between partners. Practitioners will be encouraged to understand and plan post termination dynamics with their terminated IJV partner.

Originality/value

The paper undertakes examination of a practical business phenomena, i.e. interaction post termination between terminated IJV partners.

Article
Publication date: 3 June 2014

Yung-Shen Yen

– The purpose of this paper is to explore the interaction effect of information richness, retailer brand, and extended offers on customer purchase intention in e-commerce.

5963

Abstract

Purpose

The purpose of this paper is to explore the interaction effect of information richness, retailer brand, and extended offers on customer purchase intention in e-commerce.

Design/methodology/approach

Hierarchical moderator regression analysis and simple slope analysis were used to test the hypotheses, also 356 savvy internet consumers in Taiwan were investigated.

Findings

The findings revealed that information richness, retailer brand, and extended offers are positively related to customer purchase intention. However, the interaction effects may differ in these relationships. While information richness complements both retailer brand and extended offers on customer purchase intention, extended offers may substitute retailer brand for increase in purchase intention.

Research limitations/implications

A bias may exist because of the sample from an online survey. The findings suggest that complements are actually synergistic strategies of factors, while substitution is a switching of the alternative.

Practical implications

Practitioners shall utilize information richness to the complements, such as retailer brand and extended offers, to strengthen customer purchase intention. In contrast, they may provide extended offers for acquiring customers in the short-term period, when retailer brand is relatively low or unknown.

Originality/value

The findings of the study provide a new marketing strategy: managing substitutes and complements in adequate factors can give rise to better results for purchase intention increases in e-commerce.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 26 no. 3
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 3 April 2009

Helge Thorbjørnsen, Per E. Pedersen and Herbjørn Nysveen

This paper aims to investigate the properties and attributes of networked services and to propose a general categorization scheme for such services.

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Abstract

Purpose

This paper aims to investigate the properties and attributes of networked services and to propose a general categorization scheme for such services.

Design/methodology/approach

Two separate studies were conducted to test the validity and applicability of the categorization scheme. First, industry experts categorized a set of pre‐selected mobile services based on the services' dominant source of value. Second, a large‐scale end‐user study of the same services was conducted for testing cross‐service differences between the proposed service categories in terms of what drives perceived customer value. It is argued that services can be categorized on the basis of whether their dominant source of value stems from intrinsic, user network, or complement network attributes.

Findings

The study results largely support the proposed categorization scheme. The two studies suggest that categorizing networked services as driven by either intrinsic, user network, or complement network attributes is fruitful and helps pinpoint fundamentally different drivers of perceived customer value. The drivers investigated in the end‐user study explain 60 percent of the variance in customer value.

Research limitations/implications

The current categorization scheme will have stronger and clearer implications when the full array of antecedents and consequences of intrinsic, user network, and complement network attributes have been investigated.

Practical implications

The categorization scheme may provide managers with important guidelines regarding the kinds of business models and marketing means that will work best for the three different categories of networked services.

Originality/value

The paper contributes with a conceptual framework for understanding and categorizing both extrinsic and intrinsic drivers of service value. It extends and integrates previous work on network effects and adoption research and also offers empirical insight into an under‐researched topic.

Details

European Journal of Marketing, vol. 43 no. 3/4
Type: Research Article
ISSN: 0309-0566

Keywords

Article
Publication date: 14 October 2021

Zhen Zhu, Shuaifu Lin, Yi Jiang and Qi Liu

The purpose of this paper is to investigate the consequences of two strategies of coordinating the online procurement capability and the online channel management…

Abstract

Purpose

The purpose of this paper is to investigate the consequences of two strategies of coordinating the online procurement capability and the online channel management capability on competitive performance.

Design/methodology/approach

A research model is presented to examine the performance impacts of these two coordination strategies, namely the balancing strategy (achieving a close match relationship) and the complementing strategy (maintaining the synergy effect), and tested using firm-level data collected from 196 manufacturing firms in China. Garen's two-stage econometric technique was used to identify the impacts of two coordination strategies on competitive performance.

Findings

Our study discusses and compares two different coordination strategies of mitigating the operational tensions across processes and deploying resource configurations for improving competitive performance. Our results show that while the balancing strategy can mitigate the risks resulted, the complementing strategy does not create synergistic effects on the focal firms' competitive performance.

Originality/value

The results extend our understanding of the nature of B2B digital process coordination both in IS management and supply chain operations.

Details

Journal of Enterprise Information Management, vol. 35 no. 3
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 25 May 2021

Mani Kant Kumar and Nishant Jha

This paper deals with the problem of input/output-to-state stability (IOSS) of direct-form digital filters, which simultaneously contain external disturbances and two's…

Abstract

Purpose

This paper deals with the problem of input/output-to-state stability (IOSS) of direct-form digital filters, which simultaneously contain external disturbances and two's complement nonlinearity. The nonlinearity under consideration is confined to the sector [–1, 1], which contains saturation, zeroing, two's complement and triangular.

Design/methodology/approach

The proposed condition is based on IOSS approach, which is capable of providing a framework for checking and analysing the stability of nonlinear system based on input as well as output information.

Findings

A linear matrix inequality (LMI)-based new sufficient criterion for the IOSS of the suggested system is obtained. The obtained criterion is capable of detecting the output-to-state stability (OSS) and asymptotic stability of direct-form digital filters with zero external disturbances. In addition, state-norm estimator for the filter under consideration is constructed by adopting an exponential-decay IOSS criterion. Several examples are provided to illustrate the usefulness of the proposed criteria.

Originality/value

The result of the paper is introduced for the first time, and it is suitable for stability analysis of interfered direct-form digital filter with two's complement overflow using IOSS approach.

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