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Article
Publication date: 14 September 2015

Maryam Cheraghi and Thomas Schøtt

The purpose of this study is to account for gender gaps owing to a lack of education and training. Gender gaps pervade human activity. But little is known about forces reshaping…

1323

Abstract

Purpose

The purpose of this study is to account for gender gaps owing to a lack of education and training. Gender gaps pervade human activity. But little is known about forces reshaping gaps across career phases, from education to running a business. Such gaps may accumulate over one’s entrepreneurial career and widen or narrow due both to environmental forces that reconfigure the gap across career phases and to the gendering of competencies and benefits from education and training.

Design/methodology/approach

A representative sample of 110,689 adults around the world was surveyed in the Global Entrepreneurship Monitor. Gender-related effects were ascertained by odds ratios estimated by hierarchical modelling, controlling for country and attributes of individuals.

Findings

Education and entrepreneurial training, both during and after formal schooling, are highly beneficial in developing competencies and during career phases – i.e. intending to start a business, starting a business, and running a business. Early gaps in human capital are reproduced as gaps in careers, and continuous disadvantages in the environment repeatedly widen gaps throughout a person’s entrepreneurial career. That said, gender gaps are reduced slightly over time as women gain greater benefit from training than men.

Research limitations/implications

The cumulative effects of early gender gaps in education and training call for research on gendered learning, and recurrent gender effects across career phases call for research on gendering in micro-level contexts such as networks and macro-level contexts such as institutions.

Practical implications

Understanding the gendering of human capital and careers has implications for policy and education aimed at developing human resources, especially for mobilising women. The finding that women gain greater benefit than men from training is informative for policies that foster gender equality and empower women pursuing careers.

Originality/value

Conceptualising the entrepreneurial career as a sequence of several stages enables the assessment of gender gaps owing to initial disadvantages in education and to recurrent disadvantages on the career path.

Details

International Journal of Gender and Entrepreneurship, vol. 7 no. 3
Type: Research Article
ISSN: 1756-6266

Keywords

Article
Publication date: 12 February 2019

Domingos Fernandes Campos, José Tarcísio de Andrade Lima Jr, Anielson Barbosa da Silva and António Jorge Fernandes

The purpose of this paper is to analyse professionals’ competencies in supply chain management (SCM) in the mid-sized supermarket sector in Brazil as a way of broadening the…

1112

Abstract

Purpose

The purpose of this paper is to analyse professionals’ competencies in supply chain management (SCM) in the mid-sized supermarket sector in Brazil as a way of broadening the understanding of the importance and the use of competencies in business development.

Design/methodology/approach

The survey was conducted with 60 managers from 34 companies in the mid-sized supermarket sector in the metropolitan region of Natal, Brazil. The managers evaluated the importance and use of a set of 24 general and specific competencies related to SCM. The gaps between importance and use were identified and analysed.

Findings

The results showed that the level of use was below the level of importance for all competencies, and the general competencies somehow received more attention than specific competencies in the development and execution of SCM activities. Moreover, the overall average of the gaps between levels of use and importance calculated for the general competencies was less than the general average of the gaps calculated for the specific skills.

Research limitations/implications

The research was carried out with a sample of mid-sized supermarkets in a particular region. Therefore, it is recommended that the research be extended to other contexts and supermarket companies of other sizes.

Practical implications

The calculated gaps between managers’ expectations or attributed importance and the perceived levels of competence use in supermarket organisations revealed important lines of action for correcting the course in human resources policy.

Originality/value

The present paper elaborated on an opportunities matrix, gaps × importance, showing how managers can set priorities to fill competence gaps and improve the companies’ human resources. Besides, it compares levels of importance and uses for two groups of competencies, general and specific related to SCM.

Details

Supply Chain Management: An International Journal, vol. 24 no. 3
Type: Research Article
ISSN: 1359-8546

Keywords

Article
Publication date: 7 September 2022

Degsew Melak and Beyene Derso

Currently, there is widespread consensus that training is helpful to the long-term success of business competitive advantages. However, youth continue to invest in various…

Abstract

Purpose

Currently, there is widespread consensus that training is helpful to the long-term success of business competitive advantages. However, youth continue to invest in various self-employment business options with low quality of short term trainings. The purpose of this study was to understand the competency level, training need and the role of training to business survival.

Design/methodology/approach

This study examined the training needs of youth engaged in self-employment and validated its role in sustainable business performance using primary data. To determine training needs, data were analysed using effect size, and probit model was used to understand the predictive validity of training gap to business performance.

Findings

This study has strong evidence that youth engaged in self-employment career have low entrepreneurial competency. The findings of this study revealed that there was little effort to narrow skill and knowledge gaps of youth before entry into self-employment. Training deficiencies were reported in business planning, confidence, risk and time management, conflict management, and communications skills. In addition, self-employment business options were starting up their function with insufficient entrepreneurial knowledge and skills. This would have limited businesses' better chance of long-run survival. Training should be given to bridge the knowledge and skill gaps of youth to ensure the long-term survival of their business. Recommendations include: government should allocate budget for youth short term training, relevant stakeholders should also create access to training for youths before and after entry into self-employment.

Practical implications

Small businesses, during start up with sufficient knowledge and skills, have a better chance of long-term survival. Therefore, this study calls for organized training that would be given to youth to bridge their knowledge and skill gaps on certain competency items and to ensure the long-term survival of micro and small enterprises. Relevant stakeholders should also deliberately create access to training for youth before and after entry into self-employment.

Originality/value

To the best of the authors' knowledge, this study is the first to provide empirical evidence of measurement of training gap and its effects of training on small business performance. Understanding role of training gap in business performance requires measurement of level of competency and training need in operating self-employment schemes. Validating consequence of level of training needs towards business performance of youth is essential to understand the contribution of skill training in the promotion of self-employment. The predictive validity of training need to business performance enhances our knowledge of the importance of training for small enterprise development. Previous studies focus on real training and its quality, however, fails to link youth self-employment initiatives. The finding of this study provides important insights on how strong skill training is important in supporting long term survival of youth self-employment.

Details

Education + Training, vol. 65 no. 3
Type: Research Article
ISSN: 0040-0912

Keywords

Article
Publication date: 8 September 2020

K. Sumitha P.N. Kannan and Alaa Garad

This study investigates the competencies required for quality management professionals to meet the needs of industry 4.0. The authors use a case study strategy at an electronics…

2063

Abstract

Purpose

This study investigates the competencies required for quality management professionals to meet the needs of industry 4.0. The authors use a case study strategy at an electronics manufacturer in southern Malaysia, to adapt their role to be relevant in the industry 4.0 environment. In doing so, this study answers the following four questions: (1) How are the changing technological trends expected to impact the future role of quality in industry 4.0? (2) What are the competencies gap between current and future roles of quality professionals? (3) What are the views and practices related to quality roles? (4) How can the gaps identified be closed to meet the quality challenges of industry 4.0?

Design/methodology/approach

The research methods consist of a comprehensive review of literature on the technological trends towards industry 4.0 and the impact on the role of quality and competence that may be required in the future, as well as internal document review on the current roles of quality professionals in an electronics manufacturer in southern Malaysia, to identify the competence gap. Empirical data was collected based on surveys conducted on 64 quality professionals with a response rate of 96.88%. Interviews were conducted on three decision-makers from critical areas in the electronics manufacturer for viewpoints from three different perspectives: finance, operations and talent development.

Findings

Quality professionals will require technical competencies to interpret large amounts of data from processes to make strategic decisions, the use of new AR tools and be aware of data security risks. Methodological competencies will be required to use data to identify the source of problems, to access reliable sources of learning and the ability to use new tools for solving complex problems efficiently. Social competencies will be required in communications across multi-sites, suppliers and customers in new collaborative virtual platforms, with the ability to retain tacit and explicit knowledge, in a decentralized environment that will require leadership ability to make decisions. Personal competencies required will be the ability to work in a flexible workplace and time and more frequent work-related changes.

Research limitations/implications

The limitation of the study is based on what the authors currently know of the future, which may not be much for the quality professionals in the electronics manufacturer, who have not been exposed much to the technology yet. The potential for the future landscape to change dramatically with rapid technology changes may also result in a different set of skills for future quality professionals. The quality professionals who were involved in this study were the quality executives, engineers and managers, irrespective of their gender, age, length of service and experience in the field of quality. Therefore, these variables were not taken into consideration for this research.

Practical implications

This research helped to identify the role of quality in industry 4.0 and key competencies that the quality professionals in the electronics manufacturer will require to adapt to their role in industry 4.0. However, based on the questionnaire and the interview comments of key personnel, it can be concluded that quality professionals lack awareness of their new roles in industry 4.0. This could be due to the fact that the new technology is not implemented by quality professionals but by the innovation team based in Singapore headquarters, as was also advised by the operations head.

Social implications

The benefit of industry 4.0 technology is clearly shown by Philips's new Dutch factory with robotized technology that was able to produce the same output with one-tenth of the workers of its China factory (Rifkin, 2014, chapter 8). Rojko (2017, p. 80) also shared a similar view that industry 4.0 is expected to reduce production costs by 10–30%, logistics costs by 10–30% and quality management costs by 10–20%. The importance of this research can be seen from the findings of “The Future of Jobs” (2018, p. 22), which suggests that the window of opportunity for organizations to leverage the new technology to re-skill is within the period of 2018–2022, in order to enable employees to reach full potential in the high value-added tasks. The electronics manufacturer may need to keep to this timeline to maintain its competitive advantage.

Originality/value

The purpose of this paper was to determine the competence gap of current quality professionals in the electronics manufacturer with the competencies required in industry 4.0. This led to the third objective, to identify the views of stakeholders based on the propositions derived from the gaps identified, to triangulate the findings, to conclude the competency gaps of the current quality professionals in the electronics manufacturer. Finally, the objective of this paper was to make a recommendation on how to prepare the quality professionals in the electronics manufacturer for their role in industry 4.0. The research identified the technical, methodological, social and personal competencies gap of the quality professionals in the electronics manufacturer by looking at the changes expected in industry 4.0 from four aspects, factory (people and process), business, product and customers.

Details

International Journal of Quality & Reliability Management, vol. 38 no. 3
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 1 May 2007

Beykan Çizel, Nilgün Anafarta and Fulya Sarvan

One of the ways of improving organizational performance is to focus on individual performance and to analyze the knowledge and skills needs for effective job performance. Relevant…

2681

Abstract

One of the ways of improving organizational performance is to focus on individual performance and to analyze the knowledge and skills needs for effective job performance. Relevant literature suggests that needs should be studied as gaps in competencies. This study reports findings from data relating to the perceptions of middle‐level managers about the importance and current state of managerial competencies in the tourism sector. Data was collected through a questionnaire survey conducted in the hospitality facilities in Antalya, the so‐called capital city of tourism on the Mediterranean coast of Turkey. Respondents were asked about the importance and also present level of managerial competencies (technical and generic) required for effective job performance. Gaps were measured by subtracting the importance value ascribed to the competency from the value ascribed to the present competency level. The objective of this replication exercise was to adhere as closely as possible to the methodology and instruments used by Agut and Grau to facilitate direct comparison.

Details

Tourism Review, vol. 62 no. 2
Type: Research Article
ISSN: 1660-5373

Keywords

Article
Publication date: 18 July 2008

Vathsala Wickramasinghe and Nimali De Zoyza

The purpose of this paper is to investigate the factors that predict competency needs of managers using quantitative methodology.

1793

Abstract

Purpose

The purpose of this paper is to investigate the factors that predict competency needs of managers using quantitative methodology.

Design/methodology/approach

For the study, 31 individual competencies were analysed. The study is confined to a fully integrated telecommunication service provider; 198 managerial employees participated in the survey.

Findings

Marital status, age and gender have significant main effects in predicting competency needs. The results also revealed significant interaction effects among the variables of marital status and the number of subordinates, and marital status and gender in predicting competency needs.

Originality/value

Though there is an enormous diversity in the scope of competency literature, a few empirical research studies have been conducted on the predictors of management competency requirements. Further, a limited number of competency studies have been conducted in Asia. Hence, empirical research studies are needed to fill this lacuna in literature.

Details

Gender in Management: An International Journal, vol. 23 no. 5
Type: Research Article
ISSN: 1754-2413

Keywords

Article
Publication date: 10 April 2009

Vathsala Wickramasinghe and Nimali De Zoyza

The purpose of this paper is to investigate whether there is a set of management competencies that should be possessed by managers irrespective of their areas of functional…

2783

Abstract

Purpose

The purpose of this paper is to investigate whether there is a set of management competencies that should be possessed by managers irrespective of their areas of functional specialization using quantitative methodology.

Design/methodology/approach

For the study, 31 individual competencies were analyzed. The study was confined to a fully integrated telecommunication service provider; 198 managerial employees participated in the survey.

Findings

The findings reveal broad level competencies that are important for managers working in one of the seven functional areas. The findings suggest the importance of competencies from value and skill clusters than knowledge cluster across all functional areas. Further, there was hardly any congruence with the perceptions on current expertise and current importance across all the functional areas.

Practical implications

While the findings of the study have a specific relevance to the managers in the telecommunication industry, they could have a rather broader relevance with implications for management development initiatives.

Originality/value

Although there is an enormous diversity in the scope of competency literature, a few empirical research studies have been conducted on management competency requirements for different functional areas. A limited number of competency studies have been conducted in Asia and in many cases those were confined to identify requisite competencies for managers from a specific functional area, such as human resources development. Hence empirical research studies are needed to fill this lacuna in literature. This paper fills some of the gaps

Details

Journal of Management Development, vol. 28 no. 4
Type: Research Article
ISSN: 0262-1711

Keywords

Article
Publication date: 21 May 2020

Iman Sudirman, Joko Siswanto and Atya Nur Aisha

This study aims to identify the competencies of small- and medium-sized enterprises’ (SMEs) entrepreneurs in the software sector and the perceived level of attainment in each…

Abstract

Purpose

This study aims to identify the competencies of small- and medium-sized enterprises’ (SMEs) entrepreneurs in the software sector and the perceived level of attainment in each competency. It also examines whether these competencies and their levels affect business turnover and growth (in terms of business scale and duration).

Design/methodology/approach

To accomplish this purpose, the study took a quantitative approach, involving a survey of 33 SME entrepreneurs, which was then processed using statistical tests, including chi-square test, Kruskal–Wallis test and ordinal regression.

Findings

There were four findings of the study. Firstly, software SME entrepreneurs need 17 competencies, with high levels of soft competencies being required and average levels of technical competencies. Secondly, there are significant differences in perceived levels of customer service orientation (p = 0.089) depending on the scale of the business and in perceived levels of project management (p = 0.087) depending on the duration of the business. Thirdly, customer service orientation (p = 0.031) and project management (p = 0.01) both have a significant influence on business revenues. Fourthly, there were significant gaps in perceived levels of competency (p < 0.05) in achievement orientation, customer service orientation and project management.

Originality/value

There is existing research that conducts competency mappings at the managerial level in large-scale organizations; however, this sort of research in relation to SME entrepreneurs is still lacking. The present study seeks to fill this gap. It also maps integrated entrepreneurial competencies, including soft and technical competencies; a focus that is lacking in previous studies.

Details

Journal of Research in Marketing and Entrepreneurship, vol. 22 no. 1
Type: Research Article
ISSN: 1471-5201

Keywords

Article
Publication date: 20 February 2024

Nicholas Chandler

The purpose of this study is to ascertain which competences are seen by employers as important for accounting students in an emerging economy, to triangulate this list with the…

Abstract

Purpose

The purpose of this study is to ascertain which competences are seen by employers as important for accounting students in an emerging economy, to triangulate this list with the experiences of working students and compare with those work competencies acquired during the period of study.

Design/methodology/approach

This study employs a novel mixed-method approach, with interviews of employers (n = 11) to identify key work competencies, and then with a quantitative study of working students (n = 184) to examine the work competency gap, using paired T-tests and mean weight discrepancy scores. The study was undertaken between September and December 2022.

Findings

The paper provides empirical insights into key work competencies in an emerging economy. There is a focus on technical skills at the university, whilst soft skills are preferred by employers. New key work competencies were uncovered relating to intuition, innovation and communicating in a foreign language. The key personal characteristics required for the job relate to change and uncertainty.

Research limitations/implications

A qualitative assessment of key work competencies of employers and the use of mean weighted discrepancy scores is recommended in further studies in this field.

Practical implications

Practical approaches for educators, government and employers are offered to address the increasing demand for soft skills and other work competencies specific to an emerging economy.

Originality/value

The study is set in an emerging economy, which is underdeveloped in this field. The findings inform key stakeholders with a vested interest in reducing the work competency gap.

Details

Higher Education, Skills and Work-Based Learning, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2042-3896

Keywords

Article
Publication date: 24 October 2008

Fotis Draganidis, Paraskevi Chamopoulou and Gregoris Mentzas

The purpose of this paper is to present a prototype ontology‐based application that has been developed for competency management and learning paths.

1788

Abstract

Purpose

The purpose of this paper is to present a prototype ontology‐based application that has been developed for competency management and learning paths.

Design/methodology/approach

The paper provides an overview of competency management and related work in this area, a description of the competency ontology, and a functional and architectural analysis.

Findings

The paper provides information on work related to ontology‐based competency management systems, indicating an enhanced approach with a detailed analysis of system architecture and functional analysis.

Research limitations/implications

The proposed application will be implemented through a .NET deployment, in Microsoft Hellas, the Greek subsidiary of the multinational IT company.

Originality/value

Ontologies have already been created in different scientific areas, including knowledge and competency management. However, only a few ontology‐based applications are available today within the domain of competency management. In this paper an ontology‐based application is presented has been developed for competency management and learning paths. Specifically, the paper provides an overview of competency management and related work in this area, a description of the competency ontology, and a functional and architectural analysis.

Details

Journal of Knowledge Management, vol. 12 no. 6
Type: Research Article
ISSN: 1367-3270

Keywords

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