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Recent debates within the literature and amongst practitioners of coaching have been focussed on defining the scope and practice of coaching as a form of organizational intervention that can facilitate organizational and individual change. The purpose of this paper is to contribute to the debate about what coaching is by reviewing an emerging comparative conceptual framework of coaching as a form of practice for management and organizational development.

The framework was developed through an exploratory study involving a focus group of practitioners in coaching and management. The overall approach to this study blends a conceptual consideration of the practice of coaching with the results gained from a focus group. The study uses cognitive mapping, thematic grouping and content analysis to seek to define the key characteristics of coaching in comparison to other forms of management practice.

A framework of “meta‐categories” of management practice are identified and the role and processes of coaching is compared in relation to these. Results from the study suggest that coaching adopts a holistic approach to management and organizational development and that certain key characteristics can be identified that differentiate it from other forms of management and organizational development. Results also open the way for research into forms of coaching required to facilitate and support whole systems change.

The framework could be of use to managers in assessing whether a coaching‐based approach to promoting and managing change is appropriate and what processes it involves.

The purpose of this paper is to examine how peer coaching was introduced in one school in Egypt and to identify barriers and opportunities for successful implementation.

The methodology included semi-structured interviews with eight teachers, participant observation of their classes and meetings, and three focus group meetings with teachers and school administrators.

Ladyshewsky’s (2017) five key aspects of peer coaching are considered in the findings: establishing peer partners, building trust between the partners, identifying specific areas to target for learning, training on non-evaluative questions and feedback, and supporting each other as new ideas are attempted. Each aspect of these is reviewed in light of the implementation process in the school.

The study provides practical suggestions for teachers and school administrators that include considerations for implementation. Numerous connections are made to research on peer coaching that is relevant to the implementation of peer coaching in schools in Egypt and other countries in the Global South.

The study provides an examination of the implementation of peer coaching in a school in Egypt. Thus, it contributes to the limited literature on peer coaching in the Global South. The discussion and conclusion sections consider further questions and research opportunities for effective practices in peer coaching in international contexts.

International experience (IE) has been acknowledged to be the most useful method for developing global leaders. However, not everyone benefits equally from IE. During the last two decades, our understanding of why this is the case and how global leaders learn from IE has rapidly increased. Several individual and organizational enablers facilitating global leader learning from IE have been identified in the literature, as have learning mechanisms that make such learning possible. However, the literature remains fragmented, and there is a great need to integrate the findings in the field. Therefore, the present paper systematically examines peer-reviewed studies on global leaders' learning from IE published between 1998 and 2019. The study contributes to the extant literature by identifying and integrating individual enablers, organizational enablers, and key learning mechanisms from global leaders' IE and by suggesting topics for future research.

The purpose of this paper is to examine variations within lesson study (LS) practices and their connections with related traditions: teacher research/enquiry approaches, professional development models, professional learning communities and group problem-solving approaches. Questions are addressed about the relationships between different professional learning approaches in terms of definitions and frameworks.

Academic databases and website sources were searched in a purposive way to identify 20 practices associated with these traditions for comparative analysis.

A conceptual framework consisting of eight dimensions was constructed to account for the variations within and between these professional learning traditions: for instance, about the settings in which the practices take place, the purposes of the practices and the specific procedures involved. By illustrating how specific practices fitted within this framework it is concluded that the variations within the LS tradition are wide enough to make it difficult to identify a set of necessary and sufficient features of LS to distinguish LS practices from the other non-LS professional learning practices. Reasons are also given for considering whether a polythetic type of definition of professional learning/development practices might be constructed.

The possibility for a more systematic review of professional learning approaches for the construction of a conceptual framework is discussed.

Ways in which this kind of conceptualisation can be useful in promoting clarity about professional learning practices and in developing these practices are discussed.

The originality of this paper lies in the construction of a conceptual framework to analyse similarities and differences within and between various professional learning traditions.

The authors examine psychologically informed coaching approaches for evidence-based work-applied management through a meta-analysis. This analysis synthesized previous empirical coaching research evidence on cognitive behavioral and positive psychology frameworks regarding a range of workplace outcomes, including learning, performance and psychological well-being.

The authors undertook a systematic literature search to identify primary studies (k = 20, n = 957), then conducted a meta-analysis with robust variance estimates (RVEs) to test the overall effect size and the effects of each moderator.

The results confirm that psychologically informed coaching approaches facilitated effective work-related outcomes, particularly on goal attainment (g = 1.29) and self-efficacy (g = 0.59). Besides, these identified coaching frameworks generated a greater impact on objective work performance rated by others (e.g. 360 feedback) than on coachees' self-reported performance. Moreover, a cognitive behavioral-oriented coaching process stimulated individuals' internal self-regulation and awareness to promote work satisfaction and facilitated sustainable changes. Yet, there was no statistically significant difference between popular and commonly used coaching approaches. Instead, an integrative coaching approach that combines different frameworks facilitated better outcomes (g = 0.71), including coachees' psychological well-being.

Effective coaching activities should integrate cognitive coping (e.g. combining cognitive behavioral and solution-focused technique), positive individual traits (i.e. strength-based approach) and contextual factors for an integrative approach to address the full range of coachees' values, motivators and organizational resources for yielding positive outcomes.

Building on previous meta-analyses and reviews of coaching, this synthesis offers a new insight into effective mechanisms to facilitate desired coaching results. Frameworks grounded in psychotherapy and positive appear most prominent in the literature, yet an integrative approach appears most effective.

The concept of managers assuming developmental roles such as coaches and learning facilitators has received considerable attention in recent years. Yet, despite the growing body of expert opinion that suggests that coaching is an essential core activity of everyday management and leadership, the literature base remains largely atheoretical and devoid of empirical research. While there is some consensus about what effective coaching looks like, little if any empirical research has examined ineffective coaching behaviours. The purpose of this paper is to compare the empirical findings from three separately conducted studies to derive a comprehensive understanding of the ineffective behaviours associated with managerial coaching.

The current study adopted a cross‐national “etic” methodology based on the empirical findings generated by three previously conducted and purposefully selected “emic” studies. Drawing on Berry's and Lyons and Chryssochoous' “emic‐etic” approach and cross‐cultural comparisons, the researchers employed Guba and Lincoln's file card approach to analyze and compare the three behavioral datasets of the previously conducted studies.

The findings from this cross‐national comparative “etic” study revealed that the vast majority of ineffective coaching behaviours previously identified in the emic studies were held in common with each other. The predominant ineffective behaviours included using an autocratic, directive, controlling or dictatorial style, ineffective communication and dissemination of information, and inappropriate behaviours and approaches to working with employees. Of the 17 ineffective behaviours that were compared only three were not held in common.

Limitations associated with this cross‐national study included minor variations in the use of data collection approaches and samples of managers in the previously conducted emic studies.

The ineffective managerial coaching behaviours derived from the cross‐national comparisons can be integrated as diagnostic tools into coaching training programmes and management and leadership development programmes to improve the practice of managerial coaching. They can also be used to increase managers' awareness of the behaviours that impede their coaching interventions with their respective employees.

The literature base on coaching in general and managerial coaching in particular has been criticized for not being research‐informed and evidence‐based, but rather predominantly practice‐driven and guru‐led. The findings from the current cross‐national etic study not only add to a sparse base of empirical research on managerial coaching, but also illuminate an underdeveloped area, namely that of ineffective managerial coaching practice. Furthermore, the findings provide a foundation on which to compare and contrast future empirical research that may be conducted on managerial coaching behaviours.

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.

Districts across the country are calling on their principal supervisors to shift from mainly focusing on operations and compliance to dedicating their time to help principals grow as instructional leaders. Learning theory elaborates that such support for principals demands that supervisors take a teaching-and-learning approach – which the authors define as consistently using particular strategies that are characteristic of high quality teachers and mentors across various apprenticeship settings – to their work with principals on their instructional leadership. Prior research on leadership supports these shifts but does not examine the conditions under which principal supervisors are able to persist and grow in taking a teaching-and-learning approach specifically. What are those conditions? The paper aims to discuss these issues.

This paper addresses that question through a re-examination of data from two studies with socio-cultural learning theory as the conceptual framework. The authors primarily use observation data (approximately 760 hours), supplemented by 344 interviews and reviews of hundreds of documents.

Contrary to extant research the authors did not associate high quality outside coaching with the positive cases of principal supervision. Nor did hiring principal supervisors with requisite prior knowledge explain why some principal supervisors regressed and grew. Findings underscore the importance of supervisors of principal supervisors (SPSs) being principal supervisors’ main mentors and principal supervisors not over-relying on others for assistance but actively leading their own learning, especially through work with colleagues and protecting their time themselves.

This analysis distinguishes conditions that support principal supervisors in taking a teaching-and-learning approach to their work with principals. The authors elaborate key roles for chief academic officers and others who supervise principal supervisors typically overlooked in policy and research on district leadership. Findings reinforce the importance of mentoring to learning and also district leaders serving as main mentors for each other, rather than relying on outside coaching.

The purpose of this paper is to critically assess the state of substantive, methodological and conceptual development of talent management (TM) within hospitality and business research and to identify gaps, examine debates and provide hospitality research direction.

After identifying 545 articles from 22 peer-reviewed journals from Google Scholar using “talent management,” only articles directly related to TM (n = 149) were analyzed using the validity network schema (VNS). The advantage of the VNS approach is in-depth analysis of the three research domains – substantive, methodological, and conceptual – and evaluation of the pathways between domains emerging in a unique hospitality TM perspective.

Substantive domain TM discourse analysis identified 12 general and 5 hospitality-related topics. The resulting research framework depicted how global trends, organizational, employee-specific factors and organizational-management tactics affect (1) organizational, (2) personal, (3) societal, and (4) customer outcomes. Methodological domain analysis revealed business TM research in the mature stage, while hospitality TM research is in the embryonic stage of development. TM researchers predominantly used observational, descriptive and industry-specific data, advancing the field with associated research frameworks. Conceptual domain analysis uncovered opportunities to advance theoretical foundations and test causal relationships.

VNS analysis identified the importance of conceptual, methodological and substantive domains of TM research. The comprehensive TM research framework was proposed with eight research pathways to guide future hospitality studies. This paper advances the unique hospitality industry-specific scholarship and practice, focused on employee well-being rather than solely organizational gain.

Practitioners’ literature on coaching has swelled as compared to the theoretical grounding and academic research on coaching, thereby questioning if coaching is a profession. Furthermore, the increasing investments in coaching seek a higher return on investments. These trends call for a deeper theoretical grounding of coaching and evolving innovative approaches that increase the effectiveness of coaching. Against this backdrop, this study aims to describe a process a coach can adopt for objectively and systemically understanding the context of the coachee at multiple levels (organizational, teams/dyadic and intrapersonal) to develop and execute an effective coaching intervention.

This study uses a radical humanistic paradigm, deploys ecosystems theory, develops a conceptual model and uses it for action researching in an Indian manufacturing organization. This study uses a non-experimental purposive sampling and makes use of a cross-sectional survey method for gathering data by using validated instruments. Guided by the ecosystems theory, data is gathered at three levels of nested systems – the microsystem (intrapersonal and direct reports of coachee), mesosystem (peers and manager of coachee) and the macrosystem (cultural) levels. Analysis of data helps the coach to design and execute an effective coaching intervention at multiple levels – intrapersonal, dyadic and organizational.

This study provides an alternative approach to systemically diagnose at three levels of the environment (microsystem, mesosystem and macrosystem) and uses validated instruments for assessing the areas of opportunity and concerns for carrying effective coaching. The use of employee strengths that conceives strengths as a dynamic interaction of personal attributes and contextual factors instead of the trait-based conceptualizations in extant literature leads to rich data for designing effective coaching interventions. Using the ecosystems theory for carrying out systemic coaching is an effective approach for professionalizing coaching and increasing the effectiveness of coaching.

The originality of this study lies in using the ecosystems theory for guiding the research, developing the conceptual model, collecting data by using validated instruments and in making use of data across multiple levels of systems (micro, meso and macro) for carrying out systemic coaching. The use of a new higher-order construct of employee strengths at work that conceives strengths as a dynamic interaction of personal traits and contextual factors is yet another originality of the research. Finally, this study identifies key systems variables and provides a proof of concept by executing a generalizable systemic coaching process in an organization.