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Several studies have documented that information technology (IT) projects often do not successfully meet defined objectives regarding time, budget, and functionality. There can be multiple causes for this, and an important factor in this context is the extent to which a company is ready for an IT project. To help understand this dynamic, this paper seeks to present a framework for analyzing “IT readiness” in small‐ and medium‐sized enterprises (SMEs).

Based on a literature review, the paper defines a framework for assessing and changing the IT readiness of a SME. The framework is illustrated and investigated by three case studies.

The case studies show that the framework of IT readiness in SMEs is useful for assessing company readiness and supporting the management of a project.

The framework and case studies provide an improved understanding of how to evaluate the readiness of a SME for an IT project.

The framework for IT readiness provides a solid basis for SMEs who plan to engage in an IT project and help to increase the chances of success.

The framework presented in the paper constitutes an operational model for choosing IT projects and making SMEs ready to engage in IT projects.

For successful servitization, manufacturing firms must understand how their customers adopt new services. The purpose of this paper is to explore customers’ readiness for a manufacturer’s new services to complement its goods. The goal is to increase knowledge of the aspects that manufacturers should consider when bringing new kinds of services to market.

A qualitative case study design is used to analyze readiness for services and interest in service adoption in three customer firms of a manufacturer. The interview data were collected from 14 persons at customer sites and were content analyzed.

The results show that readiness – a concept that is often used in the field of technology – is relevant also for the service adoption process. In a business-to-business context, readiness for service adoption concerns the individual and organizational levels, and hence a new dimension of organizational culture and habits had to be added to the concept that originally focuses on individuals. People consider different factors when making consecutive decisions during the service adoption process and these factors can vary even within a company. The cornerstone for new service adoption is the customer firm’s actual need for the service.

The results offer new knowledge about service adoption in a business-to-business context by taking a customer firm’s perspective. They, thus, complement previous studies on the supplier perspective of servitization and service adoption in consumer business. The contributions help manufacturers focus their efforts when bringing new services to market.

The purpose of this study was to assess the readiness of construction companies in Ghana to partner with foreign companies in international construction joint ventures (ICJVs).

Using the Verify End-User e-Readiness using a Diagnostic Tool (VERDICT) model, a survey with 31 construction companies was conducted to assess their readiness through four pre-defined elements of readiness.

The results indicated the readiness of construction companies to collaborate with potential foreign partners in ICJVs. Notwithstanding, certain areas such as management commitment to change, employee buy-in, process flexibility and technology infrastructure need improvement in some firms to achieve readiness. Government has a role in ensuring the readiness of domestic firms for the international market.

This study applies the VERDICT model, a tool originally designed to assess construction organizations’ readiness for e-commerce, to assess the readiness of Ghanaian construction companies for ICJVs.

Industry 4.0 is recognised as a competitive strategy that helps implementers optimise their value chain. However, its adoption poses several challenges. This study investigates and ranks the drivers and barriers to implementing Industry 4.0 in the Thai sugar industry, the world's second-largest sugar exporter. It also evaluates the industry's readiness for Industry 4.0.

The drivers and impediments were identified based on a systematic literature review (SLR) and further investigated using a questionnaire, expert interviews, Pearson's correlation and nonparametric statistical analyses. The IMPULS model was used to assess the industry's readiness.

Most companies expect to minimise costs, develop employees and improve various elements of operational performance and data tracking capability. Thai sugar producers are still at a low readiness level to deploy Industry 4.0. High investment is the major challenge. Small businesses struggle to hire competent employees, collaborate with a highly credible technology provider and adapt to new solutions.

The findings can serve as a benchmark or guide for sugar manufacturers and companies in other sectors, where Industry 4.0 technologies are not yet widely utilised, to overcome existing roadblocks and make strategic decisions. They can also assist governments in developing policies that foster digital transformation and increase national competitiveness.

There is a scarcity of research on Industry 4.0 execution in the sugar industry. This study addresses this gap by investigating the reasons for the hesitancy of sugar producers to pursue Industry 4.0 and proposing solutions.

The purpose of this study is to identify factors that are important for logistics organizations from the perspective of manpower readiness for digitization of logistics operations. The study also prioritizes the identified factors and also evaluates the readiness index of manpower for the digitalization of logistics processes.

The factors for manpower readiness are identified through literature review and analysis of a case study. Three major categories of factors are identified. These are organizational, behavioural and technological factors. Under these three major categories of factors, 18 sub-factors are identified. Thereafter, with experts' inputs, the factors are prioritized using Fuzzy analytic hierarchy process (AHP). Further, a case illustration of an Indian logistics company has been taken to understand the current processes, technical capabilities, manpower skills and organization culture. After the case analysis and expert inputs, the manpower readiness index has been evaluated by using graph theory matrix approach (GTMA).

The prioritization of manpower readiness factors has been done using Fuzzy AHP. Organizational factors are found to be the most important factors which require quick attention. Sub-factors that are most important for building competencies in the logistics sector are providing the right training on functional skill development (0.129), top management support and commitment for digitalization (0.117), and organizational culture for process digitalization (0.114), etc. Finally, framework for evaluation of manpower readiness index for logistics operations in the digital age has been illustrated for a case company.

Indian logistics companies can benchmark their readiness index with respect to the best in the industry. Based on the readiness index, logistics companies can analyse their position, gaps from best and worst and can also identify potential areas for improvement.

The novelty of the study lies in the development of a framework for manpower readiness for digitalization in the logistics sector. In literature, this field is very less researched and provides the scope for developing strategies for improving manpower competencies for Industry 4.0. Logistics companies can improve their performance by making their manpower ready based on results obtained for readiness index.

The purpose of this paper is first to construct an e‐publishing model and then to implement the model in Iranian publishers.

This article critically tries to evaluate Iranian publishing companies involved in e‐publishing based on a new model which is made in this paper. Moreover, it has tried to investigate the readiness of the society and the Ministry of Culture and Islamic Guidance as a legislator toward e‐publishing. Furthermore, some suggestions to remove challenges toward e‐publishing based on the findings will be made.

A new e‐publishing readiness model is made based on e‐readiness prior models. Based on the new model, the e‐publishing readiness level of Iranian publishing companies is evaluated. It was found that, to improve e‐publishing, it is necessary to have a holistic view toward the model in a way that considers all dimensions of e‐publishing. Furthermore, it was found that in some constructs like technical infrastructure, social, and economical and financial constructs, Iranian publishers did not enjoy a good status, while in other factors this was better. Consequently, based on these finding, some suggestions are made toward improving the e‐publishing readiness level of Iranian publishers.

This research is probably the first to support the perspective of critical issues regarding e‐readiness assessment in publishing companies based on macro models. It will give a good insight which it is expected could be helpful for managers to consider the critical issues with respect to e‐readiness assessment of their organization in an effective way.

Increased focus on safe and healthy food has resulted in the need for implementing electronic chain traceability. This poses challenges both regarding technical solutions and business processes. The purpose of this paper is to report from a research project where implementation in a value chain for farmed salmon is used to investigate these challenges.

The first step in the project was to establish a complete value chain for farmed salmon as a basis for further study. The second step was to use theoretical concepts of internal traceability and chain traceability as a basis for analyzing the status of each company regarding readiness to implement electronic chain traceability. The third step was to compare the final level of implementation in each company with the level of implementation readiness at the start of the project.

Implementation of electronic chain traceability may involve changes both in work processes and software systems. This study shows that a set of criteria regarding implementation readiness can be used to assess the challenges and risks involved. Coherence between implementation readiness and the final level of implementation is indicated.

This research is limited to companies in a specific food sector. The generalization of the results for use in other sectors needs to be investigated.

Because of the increasing demand for improving chain traceability, it can be expected that implementation readiness regarding electronic chain traceability solutions will be an important factor in selecting partners in food value chains.

The large number of companies involved in this study is a good basis for evaluating the complexity of implementing electronic chain traceability. This paper describes guidelines and assessment criteria for companies planning to implement such solutions.

While there are several readiness assessments regarding digital transformation (DT) and Industry 4.0 in extant literature, this study aims to contribute to (a) a better understanding of digital readiness in supply chain (SC) aspects and (b) elaborate on differences between small and medium-sized enterprises (SMEs) and large enterprises.

The study is based on 409 companies that participated in the Digital Readiness Check (DRC) in the region of Salzburg (Austria) and Bavaria (Germany) – an online assessment for self-evaluating the digital readiness of companies.

The study's results provide insights for the categories of strategy, employees, initiation of business transactions and SC. These are further differentiated for SMEs and large enterprises.

The study is limited to two regions in Austria and Germany, based on a self-evaluation of companies in a single point of time perspective. For future research, the results of this study should be expanded for different regions. Further, the results could be validated regarding external observations and measuring results at a later point of time.

The DRC may help companies in benchmarking themselves and gaining a better understanding about categories that must be improved, especially regarding SC aspects of DT.

The DRC extends extant literature regarding the differentiation between SMEs and large enterprises as well as focussing on SC aspects of DT.

Customer value perception of Internet of Things (IoT)-based services has not been studied in the context of a company’s readiness to adopt IoT technology. The purpose of this paper is to address this gap by indicating a research framing that combines insights from the IoT business model literature and customer perception of the value of such models and their drivers.

The interplay between a company’s IoT readiness and its perception of the value of IoT services is tested using a sample of 90 Eastern European business customers in a competitive business field. The conceptual framework described also examines relationships among constructs that refer to relationship quality. This study evaluates its quantitative sample using partial least squares path modeling.

Customers’ perceived value of IoT business models strongly relates to their digitalization capabilities and their own company’s innovativeness. When referring to disruptive technical offerings, existing trustful and satisfactory relationships cannot enhance the customer’s value perception.

The sample of Eastern European buyers is not representative of the majority of manufacturing companies. A randomized sample using other sources such as large industry databases could be useful. In addition, a replication of the study in other countries would allow for a cross-border validation of this study’s results.

This study suggests a detailed process that is based on a careful preselection of test customers working for innovative companies. A marketing communication approach must state clearly the benefits the buyers get in return for their sacrifice of sharing data.

Technology readiness refers to the user’s propensity to embrace and use new technologies. The results indicate that IoT readiness influences the successful launch of IoT-related business models. For managers, this study proposes a process to implement IoT-related business models.