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11 – 20 of over 9000
Article
Publication date: 8 February 2013

James Kiwanuka‐Tondo, Kelly Fudge Albada, Richard D. Waters, Jessica Katz Jameson and Mark Hamilton

The purpose of this paper is to test a predictive model for organizational factors on the extent to which organizations involved in non‐governmental organizations (NGO) or…

Abstract

Purpose

The purpose of this paper is to test a predictive model for organizational factors on the extent to which organizations involved in non‐governmental organizations (NGO) or bilateral partnerships conduct campaign planning research.

Design/methodology/approach

In‐depth interviews with 120 heads of organizations running AIDS campaigns in Uganda were conducted. The interviewers queried the participants regarding characteristics of their organization and the extent to which they conducted campaign planning research during their last campaign. The information was assigned to quantitative categories, so that the predictive model could be tested using path modeling software.

Findings

The results of the path analysis indicated that the model fits the data well. An emergent finding from the path analysis involved the relationship between the number of trained staff workers and the tendency to solicit outreach worker feedback. Organizations with a greater number of trained staff workers sought outreach worker feedback to a greater extent during the campaign. The model also clarified that none of the tested variables predicted the organization's frequency of pretesting campaign messages.

Research limitations/implications

Limitations of the current study include its single‐issue and single‐country focus. Organizational factors were excluded in this study that may be relevant and should be considered in future research (e.g. size of the organization, management style, public versus private). The factors included in this study, however, are commonly studied characteristics of organizations. Regardless of location, organizations differ in terms of financial resources, formalization, and focus, and engage in formative research to varying extents. Research is also an important part of the campaign process, regardless of the issue or organization type.

Practical implications

NGOs that involve community outreach workers for assistance in crafting campaign messages and test early messaging strategies with audience members are likely to see improved campaign effectiveness and improved cultural competencies.

Originality/value

By identifying the characteristics of local organizations that may facilitate formative research activities, this study makes a significant contribution to the literature on HIV/AIDs and health communication campaigns. As the context surrounding HIV/AIDS campaigns continues to evolve, NGOs and bi‐lateral organizations are in continued demand to develop new and more effective campaign messages to address emerging issues.

Book part
Publication date: 7 July 2022

Michelle Brannen, Peter Fernandez, Thura Mack and Molly Royse

In order to effectively serve diverse communities, an organization must first create an internal culture of empathy and acceptance. An organizational read can be an opportunity to…

Abstract

In order to effectively serve diverse communities, an organization must first create an internal culture of empathy and acceptance. An organizational read can be an opportunity to create this culture as well as create times, spaces, and experiences to transfer knowledge and build community beyond an organization on a topic of importance that has an impact on the communities it serves. The University of Tennessee Libraries' 2019 organizational read program featured Robin DiAngelo's book White Fragility: Why It's So Hard for White People to Talk About Racism, which helped create diversity conversations to enable personal changes that facilitated more effective engagement. This chapter provides an overview of the Libraries' organizational read, including its structure and evaluation, and discusses the success of the program in building community engagement and outreach. Examples are shared regarding how the program has impacted the Libraries' outreach efforts to three new communities, as well as details for future iterations and plans for the program to continue to expand beyond the Libraries. Ideas are provided for adapting the program to other types of communities that want to build bridges for change.

Details

Building Community Engagement and Outreach in Libraries
Type: Book
ISBN: 978-1-80382-367-6

Keywords

Open Access
Article
Publication date: 6 April 2021

Alicia Blanco-González, Cristina Del-Castillo-Feito and Giorgia Miotto

The aim of this paper is to measure the effects of universities' ethical management and positive impact on society affect the faculty engagement through the mediating effect of…

3317

Abstract

Purpose

The aim of this paper is to measure the effects of universities' ethical management and positive impact on society affect the faculty engagement through the mediating effect of organizational legitimacy.

Design/methodology/approach

Engaged employees are characterized by better performance, increased productivity and by generating higher customer loyalty as well greater economic profit. The commitment to the organization they work for is affected by internal and external inputs. Among these, business ethics and corporate community outreach are key factors for improving employee engagement. The authors developed a survey that was distributed to professors of Spanish universities. To treat the data and test the proposed hypotheses, the authors applied structural equations through PLS-SEM.

Findings

This research contributes to the organizational management field literature and advises university administrators to adopt an ethical management style based on information transparency, accountability and faculty member involvement in the decision-making process in order to improve their engagement and, therefore, increasing student satisfaction, academic results and positive impact on the common good.

Originality/value

The novelty of the authors’ research stands in the inclusion of legitimacy as a mediation effect between business ethics and community outreach that affect employees' engagement and, specifically, faculty engagement.

研究目的

本文旨在量度大學的倫理管理和大學對社會產生的積極影響、如何透過組織合法性的仲介效果影響全體教學人員的敬業忠誠度。

研究設計/方法/理念

敬業的僱員的特徵是他們有較好的表現、有較高的生產率、及帶來更高的客戶忠誠度和更大的經濟利潤。僱員對其服務組織的忠誠度、是受內部和外部輸入所影響的。在這些輸入中,企業倫理和公司的社區外聯是改善僱員敬業程度的關鍵因素。我們設計了一個調查,並分發給西班牙各大學的教授。我們透過偏最小平方法-結構方程模型 (PLS-SEM) 、運用結構方程式來處理數據及測試提出的假設。

研究結果

本研究在組織管理文獻方面作出了貢獻,並建議大學行政人員、應採用基於資訊透明、問責制和教學人員在決策過程中能夠參與的合乎道德的管理風格。這是為了改善大學教學人員的敬業忠誠度,並因此也能提昇學生的滿意程度、學業成績及為公眾利益發揮更大的積極影響。

原創性/價值

本研究嶄新之處在於納入了合法性、以作為影響僱員敬業程度、特別是大學教學人員敬業程度的企業倫理及社區外聯之間的仲介效果。

Details

European Journal of Management and Business Economics, vol. 30 no. 3
Type: Research Article
ISSN: 2444-8451

Keywords

Content available
Book part
Publication date: 7 July 2022

Abstract

Details

Building Community Engagement and Outreach in Libraries
Type: Book
ISBN: 978-1-80382-367-6

Article
Publication date: 23 May 2011

Dominic Joannou, Mina Fernando, Carol Harrison‐Read and Nisha Wickramasinghe

The purpose of this paper is to explore models of community outreach to BME and faith communities in the London Borough of Harrow.

365

Abstract

Purpose

The purpose of this paper is to explore models of community outreach to BME and faith communities in the London Borough of Harrow.

Design/methodology/approach

The paper explores community outreach with a specific emphasis on the delivery of community mental health services through partnership working with BME faith groups.

Findings

The paper considers models of community outreach to BME and faith communities and explores the impacts of service cuts and the emerging Big Society agenda on BME and faith groups.

Practical implications

Having identified some of the challenges that exist, solutions are proposed that can help to enhance the likelihood of achieving funding through delivering flexible innovative models of working which play to pre‐existing strengths.

Originality/value

At a time of service cutbacks when people are increasingly reliant on locally based BME communities to provide essential services, the role of information provision and basic training is critical in delivering culturally accessible and tailored services.

Book part
Publication date: 26 April 2022

Damien Boutillon

This chapter provides an ethnographic look at higher education strategic planning through the lens of Williams College’s 2018–2020 effort to develop a 20-year plan for the…

Abstract

This chapter provides an ethnographic look at higher education strategic planning through the lens of Williams College’s 2018–2020 effort to develop a 20-year plan for the institution. The critical analysis of Williams’ multi-community engagement contributes to studies of higher education and to literature in the sociocultural anthropological field of “policy as a practice of power” by applying core tenets of the field to strategic planning analysis. Drawing on 12 months of participation-observation and documentary research, the investigation brings into focus Williams’ heterarchical leadership structure and the negotiation practices that contributed to establish the legitimacy and appropriation of William’s strategic plan values. The chapter also shifts toward a contextualized perspective of strategic planning, highlighting campus community divides and the practices that contributed to bridge these fault lines and foster trust during the Fall 2019 campus-wide outreach process. Through the chapter, the analysis re-interprets beliefs of strategic planning and implementation as a top-down, normative imposition, and brings an ethnographic lens to reveal practices of negotiation, convergence, and value appropriation.

Book part
Publication date: 19 October 2020

Sharon Huebner, Azure Hermes and Simon Easteal

The Australian Government recognises an obligation to ensure that Aboriginal and Torres Strait Islanders (Australia’s First Peoples) are included in the integration of genomics…

Abstract

The Australian Government recognises an obligation to ensure that Aboriginal and Torres Strait Islanders (Australia’s First Peoples) are included in the integration of genomics into the healthcare system. First Peoples inclusion in this area requires going beyond general principles for First Peoples health research. This extra need exists for historical reasons as well as the need to maintain connections between patients, participants and communities and between the bio-specimens and data contributing to the resources underpinning genomics. The National Centre for Indigenous Genomics (NCIG) at the Australian National University in Canberra, Australia, has developed a framework that addresses these requirements through its dedicated First Peoples governance and enduring community engagement processes relating to stored heritage materials, data management and culturally agreed terms for collection preservation and potential use into the future. This chapter incorporates a First Peoples perspective on the NCIG by describing the practical application of ‘doing the right thing’, proceeding at ‘the pace of trust’, obtaining informed consent as part of enduring relationships, acknowledging cultural perspectives, understanding diversity of views and cultural practices within and between communities and respecting the need for community ownership and self-determined mobilisation of First Peoples involvement with research. This culturally appropriate methodology has been developed in partnership with individuals, family groups and community leaders, who are directly involved in genomic research. It provides a model for First Peoples to play an invested and sustaining role in the future development of genome science and precision medicine.

Article
Publication date: 6 July 2015

Keren Dali

The purpose of this paper is to analyze a number of issues related to both education for and the practice of reading and readers’ advisory in library and information science…

1325

Abstract

Purpose

The purpose of this paper is to analyze a number of issues related to both education for and the practice of reading and readers’ advisory in library and information science (LIS). Written from the standpoint of an LIS educator, the paper is addressed to LIS professors, future and current LIS students, and public services librarians working in all types of libraries, including academic and special, because the practice of reading is no longer limited to school and public libraries. Librarians’ expertise can also benefit a larger community outside of the library walls, which would take outreach and embeddedness to an entirely new level.

Design/methodology/approach

The paper analyzes the situation in LIS education and reading practices based on a vast array of published sources and the author’s personal experience as an LIS educator.

Findings

The following problematic points are raised: modeling reading work and education for reading after information services and information science education, respectively; outdated pedagogical approaches; insufficient user orientation and excessive focus on materials; limiting reading activities to one to two types of libraries; insufficient community outreach; and, in general, the prevalence of responsive rather than proactive practices.

Originality/value

The paper proposes some solutions for the identified problems, the implementation of which depends on the collective effort and the collective will. However, it does not offer a particularly optimistic or upbeat view on the possibility of swift and sweeping changes.

Details

Library Review, vol. 64 no. 4/5
Type: Research Article
ISSN: 0024-2535

Keywords

Book part
Publication date: 17 September 2014

Lina Gomez

To review and understand the importance of a well-known movement among universities in Hispanic America called “university social responsibility” (USR). USR places responsible and…

Abstract

Purpose

To review and understand the importance of a well-known movement among universities in Hispanic America called “university social responsibility” (USR). USR places responsible and sustainable practices in the bottom line of everyday university management processes (e.g., campus operations, teaching, research, and community outreach).

Methodology/approach

Through a selection of relevant literature in USR, the concept, origins, importance, and implementation of USR practices are discussed in three sections (corporate social responsibility, the importance of USR, and planning, developing, and evaluating USR).

Findings

Results indicate the relevance of the practice of USR in Hispanic America because it points out specific impacts and core areas that other definitions (e.g., CSR) have not considered. Practical cases from different Hispanic universities are shown as examples of the practice of USR.

Research limitations

This chapter does not present a complete list of all authors that have studied USR. However, it fulfills to introduce, review, and grasp the practice of USR.

Practical implications

It serves as a guide to all members of the university community (e.g., administrators, professors, students, researchers, and local communities) to understand the role of universities in achieving sustainable development.

Originality/value of chapter

USR is an emergent approach that promotes responsible everyday management. This chapter is a starting point for new reflections, theories, and discussions regarding USR around the world. It also engages in further studies regarding USR in other developing regions like Africa, Asia, or Eastern Europe.

Details

Corporate Social Responsibility and Sustainability: Emerging Trends in Developing Economies
Type: Book
ISBN: 978-1-78441-152-7

Keywords

Book part
Publication date: 20 April 2021

Meghan Moran

Public libraries are great equalizers in a society that has become more divided between those who have plenty and those who can hardly survive. Anyone is welcome in a public…

Abstract

Public libraries are great equalizers in a society that has become more divided between those who have plenty and those who can hardly survive. Anyone is welcome in a public library – there is no need to purchase anything or show identification to be there, and you can stay if you follow the rules and the doors are open. Public librarians use their skills and knowledge to help people find information to improve and enrich their lives. One way this happens is through community engagement. The more librarians become involved in their community, the better they can aid the community. This chapter explores how librarians can become more enmeshed within their communities, how libraries can transition from a traditional model of librarianship to a focus on meeting people where they are, both in terms of physical space and in overall skill, and how we can use technology to aid in these pursuits. The public library can be used as a bridge between the public and other services. Forward thinking ideas will help ensure the continued value that the public sees in libraries.

Details

Hope and a Future: Perspectives on the Impact that Librarians and Libraries Have on Our World
Type: Book
ISBN: 978-1-83867-642-1

Keywords

11 – 20 of over 9000