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The purpose of this paper is to analyze the role of public libraries as institutions underpinning a democratic public sphere as reasons legitimizing libraries compared to reasons that are more traditional and the actual use of libraries as public sphere arenas.

A survey of representative samples of the adult population in six countries – Denmark, Sweden, Norway, Germany, Hungary and Switzerland – was undertaken.

Legitimations related to the libraries role as a meeting place and arena for public debate are ranked as the 3 least important out of 12 possible legitimations for upholding a public library service. Libraries are, however, used extensively by the users to access citizenship information and to participate in public sphere relevant meetings.

Few studies have empirically analyzed the role of libraries in upholding a democratic and sustainable public sphere. This study contributes in filling that gap.

The purpose of the paper is to present the latest scholarly trends in the field of social capital in libraries, to review research concepts published by LIS professionals and to suggest further research possibilities in this area.

This paper presents a review and critical analysis of literature associated with research on social capital in libraries to highlight its importance for the development of LIS and its impact on the functioning of environments linked with various types of libraries. The goal of literature analysis was to determine the current condition of research on social capital in libraries. The main trends were identified and the need for further qualitative analyses, which are missing at the moment, was confirmed.

It was determined that, so far, LIS professionals have focussed mainly on the role of municipal libraries in developing social capital, the problem of building trust, especially in immigrant circles and the impact of libraries on promoting a civil society. Academic libraries, rural libraries, organisational capital in libraries and individual social capital of librarians were a much less frequent subject of research. The role of libraries in developing social capital in educational (primary and secondary education) and professional (non-university professionals) circles is practically non-existent in research, and it will require in-depth studies and analyses in the coming years.

This paper constitutes a synthetic review of the latest research concepts concerning social capital in libraries. It identifies the most important research trends and areas that so far have not been explored and suggests research methods to help LIS professionals design future research in this area more effectively.

The purpose of this paper is to discusses people's images of public libraries, and whether or not they constitute a barrier to institutional change.

The paper is based on two studies carried out in two Norwegian cities, Drammen and Oslo, where this is a current topic. Focus is on discerning conservative and liberal attitudes of what a library is, and how such attitudes affect people's perception of change. How the library's social role is viewed by the informants is also considered. In total, nine focus groups were interviewed. In Drammen, two user groups and two non‐user groups with younger (18‐39) and older (40+) participants. The same was the case in Oslo, with one additional expert group. Each group contained 6 participants, giving a total of 54 respondents.

The informants had many thoughts regarding what a library is and should be, and drew a picture of the public library as a complex institution with many tasks. They had many ideas for library developments, especially regarding social activities. The non‐users had a slightly more conservative view of what a public library is, while the users were more informed about new developments and facilities. It seemed important to all groups that the public libraries are updated and inviting, but they expressed that recognisability was important.

Both liberal and conservative attitudes were found among the respondents, but interestingly enough, there was little negativity towards change. On the contrary, it seems change is perceived as a requirement for public libraries to stay relevant. Their role as meeting places is one of the areas both users and non‐users expressed great interest in, and certainly an area worth investigating further.

There is not much research analysing the relationship and possible conflicts between different stakeholders. The research undertaken is likely to be of importance both to the academic community and the field of practice.

This research project examined resettled refugees’ perspectives on the Canterbury Earthquakes to better understand the organisational implications for disaster preparedness and response with culturally and linguistically diverse groups.

The method of data collection for this exploratory pilot study involved conducting semi-structured focus group discussions during January 2012 with the Bhutanese, Afghani and Ethiopian communities. The project was conducted in partnership with Refugee Services Aotearoa which is New Zealand's primary refugee resettlement organisation.

The participant comments identify the importance of local ethnic community responses to a natural disaster. The need for a pre-established meeting centre(s) and community liaisons with key support organisations was highlighted as vital. Central to recovery is how organisations can work alongside refugee communities in disaster preparedness and response opportunities.

The paper offers insight into the additional considerations of disaster risk reduction strategies with refugee background communities – a group that is relatively under-researched in disaster contexts.

Some libraries and information services are quite definitely user‐centred; some think they are but are not always; some seem to be designed for librarians rather than users. The purpose of this monograph is to encourage the development of libraries to meet the perceived needs of users — I hope it will be found useful by librarians and information workers as well as by students.

In this information age, demonstrating the significance of physical libraries is increasingly important. The roles and functions of libraries have been discussed using the concept of the library as place in interdisciplinary perspectives. However, the overall structure of the concept is inadequate because there are multifaceted arguments; how the concept has changed is not clear either. The purpose of this study is to clarify the whole picture of the roles and functions of the library as place in public libraries and to show the transition of the roles and functions.

Qualitative content analysis and time-series analysis were conducted using 175 related articles that mentioned the roles and functions of the library as a place.

An overall of 2,966 codes about library as a place was extracted and organised into a conceptual model, comprising 3 symbolic infrastructures (Wisdom, Heritage and Community), 11 categories (Intelligence, Creativity, Novelty, Culture and History, Neutrality, Equality, Empowerment, Publicness, Privacy, Sociability and Friendliness) and 30 subcategories. The study found that concepts of the library as place have developed rapidly since the 1990s, and roles have diversified from traditional ones.

The conceptual model of the library as place in this study, which integrates diverse perspectives such as physical spaces, activities and symbols, is the first of model's kind.

The overarching aim of this article is to consider to what extent the perceptions of librarians in Denmark, Germany, Hungary, Iceland, Norway, Poland and Sweden reflect a unified view of their professional role and the role of their institutions in supporting the formation of the public sphere and to what extent the variations reflect national contexts.

The multi-country comparison is based on online questionnaires. The central research questions are how do librarians legitimize the use of public resources to uphold a public library service? How do librarians perceive the role of public libraries as public spaces? How do librarians perceive their professional role and the competencies needed for it? Consideration is given to how the digital and social turns are reflected in the responses.

The results show evidence of a unified professional culture with clear influences from national contexts. A key finding is that librarians see giving access as central for both legitimizing library services and for the library's role as a public sphere institution. Strong support is shown for the social turn in supporting the formation of the public sphere while the digital turn appears to be a future challenge; one of seemingly increased importance due to the pandemic.

This study shows that libraries across the seven countries have expanded beyond simply providing public access to their book-based collections and now serve as social, learning and creative spaces: both in the physical library and digitally. Qualitative research is needed concerning librarians' notions of public libraries and librarianship, which will provide a more in-depth understanding of the changing professional responsibilities and how public libraries recruit the associated competencies.

The article provides a much needed insight into how librarians perceive the role of public libraries in supporting the formation of the public sphere and democratic processes, as well as their own role.

An audit on quality and service effectiveness at a community mens’ meeting place located in Kwinana, Western Australia, was undertaken using the tools for reviewing mental health services, in accordance with the 1997 National Standards for Mental Health Services. A psychologist collected data, throughout a six‐week period, using client and chart assessment. A total of 36 consumers, four counsellors and the coordinator were interviewed, both formally and informally. The questions asked reflected the specific criteria related to each standard. Following a review of the results a detailed follow‐up and feedback plan was developed, with the suggestion to implement and review organisation specific policies and practices using the 360‐degree cycle of monitoring, assessing, taking action, follow‐up and feedback.

While the library has remained a preferred place of learning and received a positive perception in all aspects, the current space planning, as categorized in the “four-space model,” does not seem to address user needs well. The purpose of this article is to explore the correlations of user perceptions, academic library usage and social capital.

This research presented a new approach to understanding the academic library's role by surveying 120 users about their preferred place on the campus, actual usage, and perceptions of the library physically and remotely. Correlation analysis between library use and user activities was performed.

The findings indicate that the library demonstrates attributes from all four levels in the learning space hierarchy, providing an ideal learning space for students. However, our results do not support academic libraries as the breeding ground of social capital.

As the data of this study were collected during the COVID-19 pandemic period, the findings may provide us with insights on how library users have adjusted themselves in using these public facilities with social distancing in their minds. The findings also provide implications for re-designing the library places to meet the users' needs and make it favorable learning commons to students in both the pandemic and post-pandemic eras.

The purpose of this paper is to present an overview of the management and development of Federation Square, one of Melbourne's most important public spaces.

A descriptive approach was taken which looks at the strategic management that has guided the evolution of Federation Square from initial inception to its realisation as a key public space in Melbourne.

Federation Square has become a place for residents and visitors alike. It is now a place where community gathers, and enormous attention is given to staying in touch with the sentiment of the community. This has been achieved through effective strategic management, which has encouraged the community to play the part of creative leaders through the use of a number of key tactics.

Federation Square has become a successful place thanks to the involvement of the community – the management of the square presents a model which other similar schemes could replicate/take pointers from.