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Community libraries now constitute a significant proportion of library provision in the UK; however, there is relatively little research on how the transfer to this model has affected those libraries and the wider balance of provision. The purpose of this paper is to broaden the discourse and understanding about the impact of changing libraries to community models.

The paper provides a qualitative evaluation of all the libraries transferred to community-managed models within a large city council region in the UK. Structured research visits were made to appraise each library. These are discussed in the context of published literature and data, both specific to the study area and nationally.

Transferring the management of libraries to community organisations is often reactive and perceived with negative associations. This study uncovers increases in use and diversification of services following transfer; however, support from the local authority and the previous experience of managing organisations are significant factors. The paper also reveals how the successful transfer of a library to a community organisation led to more being moved out of local authority control, but that the support they receive from the local authority can be inconsistent between them.

The paper provides a study of community-managed libraries across a large city council area, affording an in-depth understanding of their impact on overall provision over one region. It will be of value to those involved in library management and service provision at both local and strategic levels, including local authorities and community groups considering library transfer.

The purpose of this paper is to explore the effectiveness of community-managed libraries (CMLs) in England. It traces their history and considers the evidence base in respect of their effectiveness.

Through quantitative research (web surveys) with volunteers and chief librarians, the study establishes: the range of services being delivered; the perceived need for and extent of training given to volunteers; the criteria through which public library effectiveness can be measured, and the extent to which CMLs are able to deliver against these criteria.

The study found widespread variation in the range of services offered and the extent of training received. Further, it found significant differences of opinion and priorities between the research groups in respect of the relative importance of various effectiveness criteria and the ability of CMLs to deliver against these criteria. The evidence from this study points to a fragmented and inconsistent network of volunteer delivered libraries. A key reason is the variation in approach and level of support from local authorities. The paper concludes that the lack of national standards and consistently applied professional advice could be contributing to this variation and points to the Welsh Public Libraries approach, based on their standards framework, as a model that could be replicated.

These findings have implications for policy makers in respect of the case made for the reintroduction of a standard/quality framework to reduce service variability. The findings will also be of value to local authorities that are considering implementing a community-managed library model.

The purpose of this paper is to analyse the impact of the Big Society on public libraries in England. It evaluates the conceptualisation of public libraries as agents in the Big Society agenda and explores the practical implications of this positioning.

The author critically evaluates evidence from a range of literature, documentation and other sources on the topics of the Big Society, localism and public libraries, the majority of which is of English or UK origin, including that from academic journals, books, grey literature and web sites including blogs and discussion lists. Recent and current developments are reviewed and commented on from the author's viewpoint.

The paper advances the view that although public libraries encapsulate many Big Society values, including community empowerment and social action, many local councils are seizing on Big Society rhetoric as an expedient method for driving through cutbacks and closures, rather than as a way of making a true shift of power from governors to the governed.

The paper critically evaluates discourses surrounding public libraries and the Big Society with the aim of raising awareness of the local authority policy context and stimulating discussion of the future of public libraries in England.

In 2005, a qualitative study was undertaken to explore the educational events, personal experiences, and job circumstances that a selected group of non-MLS library directors working in small Texas communities believed were significant in contributing to their professional development. Face-to-face interviews were conducted with 17 female library directors working in Texas communities with populations of 25,000 or less using open-ended questions, and interviews were recorded and transcribed for later analysis. Four major topic areas relating to the professionalization of non-MLS library directors were identified from the data: (1) job satisfaction, including library work as spiritual salvation, librarianship and the ethic of caring, making a difference in the community, and pride in professional identity; (2) professional development, including hiring narratives, continuing education and lifelong learning, mentoring and professional development, and the importance of the MLS degree; (3) challenges facing small community library directors, including gender-based discrimination, resistance from local governing officials, and geographic isolation; and (4) guidelines for success, including understanding the community, becoming part of the community, making the library the heart of the community, business and managerial skills, and people and customer service skills.

One of the most innovative library services recently introduced by public and academic libraries, the technology of 3D printing, has the potential to be used in multiple educational settings. The purpose of this paper is to examine how this novel library digital service motivates students’ learning, and to investigate managerial issues related to the introduction of 3D printing services at a medium-size urban community college library with restricted funding.

Since Fall 2014, the LaGuardia Library Media Resources Center has been offering a portable consumer-end 3D printer for classroom use. This paper provides historical context for the implementation of 3D printing as a service offered by librarians and discusses how the community college library managed 3D printing services to support class curriculum. At the end of the three-semester-long project students were asked to volunteer to take a survey conducted by the librarian and the class instructor.

The results of the student survey demonstrated that library 3D printing services significantly promoted students’ motivation to learn. The conceptual model of a makerspace should be an essential part of the twenty-first century academic library. To help make that possible this paper examines certain challenges and limitations faced by librarians when introducing 3D printing, including dedicated space management, professional education, and personnel availability.

During the project described students were able to use library services to print out and study complex engineering and biology models in 3D. The proper planning and management of this innovative service allows academic librarians to enhance class curriculum by providing the means of transforming theory into physical reality.

This research investigates the presence of communitarian philosophy within contemporary Scottish public library strategy, exploring links between philosophy, politics and practice.

The paper follows a qualitative research approach, combining content analysis and discourse analysis methodologies for the analysis of a corpus of Scottish public library trust documentation according to a thematic framework of communitarian values.

The analysis revealed strong links between trust strategy and communitarian values but also highlighted contradictions within this form of communitarianism which belied a deeper neoliberal philosophical foundation. The research therefore identified a communitarian strategic service shift which introduced benefits of social inclusion, community autonomy and common good but also brought concerns of an inherently weakened communal foundation and the survival of a neoliberal status quo.

The analysis is focused on strategy in Scotland only and thus can only claim to be representative of that country. However, the growth in communitarian strategies in the public sector is informed from the analysis undertaken.

The paper provides a novel analysis of public library strategy and thus contributes to the understanding of public library practice in the modern era.

The impacts of communitarian philosophy in the public sphere are under-researched and how these changes impact the mission of libraries needs to be better understood.

This is the first analysis to consider public library strategy from a communitarian point of view. As such, it provides novel insights into a growing area of public service development.

This paper addresses the coverage of issues related to crisis and societal change in the scholarly literature in relation to libraries, information services, and access to information and the leadership role of librarians and libraries in addressing such issues.

The paper provides an overview and analysis of the general issue of change in the literature review, as well as a discussion of war and terrorism, civil and natural disasters, social movements, medical and healthcare crises and needs, and large‐scale economic and technological shifts. The research results address the extent to which these major economic, political, technological and social changes have been addressed in four quarterly, peer‐reviewed library and information science journals over the past six years and the extent to which the focus of the published research and discussion has shifted over the past six years.

Research based on analysis of the journal literature reflects the documentation of practices and research results in library and information science. The research results indicate increased focus on war and terrorism and large‐scale economic and technological change, as related to information services, in the literature, during and after 2001, but less focus on information access, despite the impact of war and terrorism on library collections and resulting legal and policy decisions related to access to information.

As a result of the limited focus on research and discussion of leadership in the peer‐reviewed journals included in the research study and the fact that the articles that addressed the role of libraries and librarians in addressing various aspects of crisis and change did not also identify the roles as those of leadership, there is the need for research and publication to document the examples of library leadership that may be taking place, but which are not reflected in the research literature.

The efforts undertaken to influence the policy‐making and legislative processes, to provide access to information, and to design and provide information resources and services have not been articulated in the literature as leadership roles, in particular. Thus, the analysis of the literature appears to indicate further opportunities for leadership at the local, national and international levels, consistent with the numerous examples reflected in the literature.

In general, there is limited focus on research and discussion of leadership in the scholarly journals in library and information science. This paper provides a comprehensive analysis of the major economic, political, technological and social changes internationally, over the past six years, and addresses the extent to which the efforts of librarians and libraries to address these issues have been documented in the research literature.

The main purpose of this paper is to identify Bangprok community's information needs and to evaluate the performance and impact of its boat library.

The research methodology included a complementary two‐stage process. First of all, a house‐to‐house survey was conducted to construct profile of Bangprok dwellers. At the same time, the key informant from each household was interviewed to find out the information needs and seeking patterns. The second part of the research involved a point of exit interview with Bangprok boat library users to undertake user profile and to gather their opinion on the library's performance and impact on community development.

The results showed that a small‐scaled community library has the potential to make a positive impact on the community. The results also yielded several implications for the boat library, including how its collections and services could be improved to make an equal impact on the community.

This is the first time an effort has been made to assess a community‐based library service in Thailand. This study may trigger more such research on evaluating rural community libraries in Thailand and beyond.

The purpose of this paper is to present the findings from the research carried out among the directors of Croatian public libraries about cooperation between public libraries and the academic community and about promotion of science in Croatian public libraries. Owing to their number, strategic position in society and the skills and knowledge of librarians, public libraries have an opportunity to cooperate more intensively with the scientific community, expand their holdings with science‐related content and to offer new services. Some already cooperate with the Croatian scientific community by participating in joint research projects and in promoting science. Although cooperation with the scientific community is not among their priorities, Croatian public libraries are enthusiastic to continue with this type of activity.

The first part of the paper offers an introduction followed by a short review of the current position of public libraries in society and possibilities for strengthening their position by cooperating with the scientific community (in the second part of the paper). The third part introduces the research among the directors of Croatian public libraries followed by the presentation of the findings of the same research. An online survey consisting of 19 closed questions was used as a method of research. An e‐mail invitation to participate in the research was sent to all public libraries in Croatia.

The outcome of the research may serve as an orientation to the members of the Croatian academic community when planning new cooperation with public libraries and vice versa. The findings of the research may also serve as an orientation to the directors of Croatian public libraries when considering expansions of their holdings with new material related to science and in the development of new offline and online services.

The strategic position of public libraries in society makes them of interest for promotion of results of developments in many areas of human endeavour, including science, by using their holdings, services and premises. According to the research findings, public libraries participate actively in popularisation of science by using their existing holdings and services. Public libraries in Croatia are promoting science actively and are participating in scientific projects led by scientific institutions. Their holdings contain popular science titles, and they offer services to facilitate access to scientific information. Public libraries included in the survey plan to continue with the promotion of science, as they believe that this activity is important for them.

The paper aims to advance understanding of the role of public libraries in Croatia and their role in promotion of science, and contributes to the growth of library and information science literature on topics related to public libraries.