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Treating people with alcohol problems can be very expensive. Hospital‐based community focused treatment has been a traditional response. However, treatment for this client group has developed into a very cost effective treatment option. Alcohol is exacting a heavy financial burden upon the limited resources within health care provision (Royal College of Physicians, 2001). The heavy burden placed upon primary care is reflected in the data. General practitioners make the highest number of referrals to the Specialist Alcohol Service (72%). The link to policy is clear with the Welsh Assembly placing greater focus on a condition specific specialist response (Welsh Assembly, 2001). Comparison with patients presenting to a 24‐hour emergency psychiatric assessment service at the district general hospital help define the alcohol service user group. Data confirms that a community‐focused response by specialist community psychiatric nurses is a cost effective and appropriate alternative to hospital admission.

This paper aims to complement the current understanding about user engagement in electronic word-of-mouth (eWoM) communications across online services and product communities. It examines the effect of the senders’ prior experience with products and services, and their extent of acquaintance with other community members, on user engagement with the eWoM.

The study used a sample of 576 unique user postings from the corporate fan page of two German firms: a service community of a telecom provider and a product community of a car manufacturer. Multiple regression analysis is used to test the conceptual model.

Senders’ prior experience and acquaintance positively affect user engagement with eWoM, and these effects differ across communities for products and services and across their influence on “likes” and “comments”. The results also suggest that communities for products are orientated toward information sharing, while those discussing services engage in information building.

This research explains mechanisms of user engagement with eWoM and opens directions for future research around motives, content and social media tools within the structures of online communities. The insights on information-handling dimensions of online tools and antecedents to their use contribute to the research on two prioritized topics by the Marketing Science Institute – “Measuring and Communicating the Value of Online Marketing Activities and Investments” and “Leveraging Digital/Social/Mobile Technology”.

This research offers insights for firms to leverage user engagement and facilitate eWoM generation through members who have a higher number of acquaintances or who have more experience with the product or service. Executives should concentrate their community engagement strategies on the identification and utilization of power users. The conceptualization and empirical test about the role of likes and comments will help social media managers to create and better capture value from their social media metrics.

The insights about the underlying factors that influence engagement with eWoM advance our understanding about the usage of online content.

Discusses research and service collaborations between universities and community‐based organizations. Examines factors that promote effective university‐community research and service collaboration, based on the 15‐year experience of the Environmental Resource Program at the University of North Carolina at Chapel Hill.

The purpose of this paper is to develop a 5As framework for entrepreneurial nudge public leadership for health and wellness promotion based on two exemplary cases in Mississippi.

The authors use a “case within a case” study design to develop the 5As public influence framework for entrepreneurial public leadership.

Based on the investigated cases of healthcare and wellness promotion in Hernando and Charleston, Mississippi, the authors developed the 5As framework for wellness promotion dimensions of awareness, assistance, alignment, association, and assessment. This framework is applicable to the lived experiences of community members, leaders, healthcare providers, and government.

The study results provide a compelling insight into early-stage formation of entrepreneurial public leadership. However, the study results lack generalizability due to the case study approach used.

This study can assist entrepreneurial public leaders and policy-makers align their strategic wellness goals, initiatives, and policies that motivate community members to seek and receive supporting services.

Developing an original framework for wellness promotion useful to both healthcare practitioners and public leaders, this study contributes to the extant literature on public health leadership and proposes mechanisms for addressing community wellness needs. The framework is designed to address public health concerns by integrating public leadership strategies aimed at linking with existing community wellness and healthcare services.

The purpose of this paper is to encourage greater cross‐disciplinary understanding of the development of crime prevention and public health approaches, by using a wider framework of analysis.

The findings of this paper are based on the scanning of a range of papers and developments across both the crime prevention and public health fields. The concept of convergence (which can be found in various fields of science and social science) provides a wider framework for analysis.

The resulting analysis suggests an increasing convergence between crime prevention and public health approaches, in terms of theory, policy and practice. It is also suggested that wider political and socio‐demographic trends could lead to the enforced integration.

This paper does not draw on primary research.

Those working in each field are then left to choose whether to support such convergence, or alternatively argue for why the two areas should remain distinctive.

This paper argues for greater consideration across the disciplines of the likely consequences of convergence.

There have been a number of previous papers on various intersections between crime prevention and public health. This paper seeks to draw on these, and offer a broader viewpoint on the development of the two disciplines within a wider framework of analysis.

Aims to examine Leeds Library and Information Service's 56 libraries and the progress they have made in meeting targets for implementing the UK's electronic government initiative, including the People's Network project, automation of all libraries using the Talis Library Management System and the implementation of new e‐services such as a web‐enabled catalogue, electronic data interchange book orders, self issue and community web sites.

This article describes the development and progress Leeds is making towards this implementation in its libraries and discusses the uses to which Talis is being put.

The library service has developed a learning plan offering different levels of access to information and communication technologies to give opportunities to all and are trying to expand on provision to learning and information technology to vulnerable and hard to reach groups.

This paper gives useful information on how a city's library service can introduce new e‐services.

This paper argues that human services should move towards self‐directed support. If people have more control over their own individual support, they will be better able to control the quality of the support and to participate in community life. This hypothesis is being tested by the In Control programme.

Seeks to find methods of delivering service to a valued component of society, the elderly. Utilizes a large scale, participatory research design to include employees in designing and implementing a new service system in the face of downtrending human and capital resources.

Looks at the relationship between funding and accountability in US higher education. Discusses the shift in emphasis from financial accountability to holding institutions accountable for student outcomes, and the resultant impact on academic and admissions policies.