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This study aims to examine consumers’ responses to crowdsourcing campaigns in the request initiation stage using the signaling theory from economics. The purpose of the research is threefold. First, it provides a comprehensive classification of various task types within crowdsourcing. Second, it conceptualizes crowdsourcing announcements as signals of customer orientation and empirically tests the differential effects of the two most common crowdsourcing task types (product- and communication-related) on customer orientation perceptions. Third, it illuminates the downstream behavioral consequences of crowdsourcing campaign announcements.

The authors conducted secondary data analysis of 883 crowdsourcing campaigns (pilot study) to provide evidence on the differential effects of crowdsourcing task types. In addition, four laboratory experiments were conducted to test the theoretical arguments. To test the main effect of crowdsourcing task types, Study 1A (N = 252 MTurk workers) used a one-factor (product- vs communication-related crowdsourcing vs control) between-subject design, whereas Study 1B (N = 171 undergraduate students) used a 2 (task type: product- vs communication-related) by 2 (product category: restaurant vs fashion) between-subject design. Study 2 (N = 93 MTurk workers) explored the underlying mechanism using a one-factor (product- vs communication-related) between-subject design. Study 3 (N = 375 MTurk workers) investigated the boundary condition for the effect of task type with a 2 (task type: product- vs communication-related) by 3 (company credibility: low vs neutral vs high) between-subject design.

The pilot study provides evidence for the conceptualized typology and the differential effects of crowdsourcing task types. Study 1A reveals that product-related crowdsourcing tends to have a more substantial impact than communication-related crowdsourcing on how customer-oriented consumers perceive a company. Study 1B validates the results of Study 1A in a different product category and population sample. Study 2 shows that the differential customer-orientation effect is mediated by the perceived cost of implementing the crowdsourcing outcome and unravels the differences in consumers’ purchase and campaign participation intentions depending on task type. Study 3 highlights that the customer-orientation effect attenuates as company credibility increases.

This research contributes to the crowdsourcing literature by categorizing the various types of crowdsourcing campaigns companies undertake and revealing the differential impact of the different types of crowdsourcing campaigns on consumers’ perceptions and behavioral intentions. In doing so, this research converges two lines of consumer research on crowdsourcing, i.e. product- and communication-related crowdsourcing. The findings add to the debate over the returns from research and development (R&D) versus advertising and extend it from marketing strategy to crowdsourcing literature.

The findings highlight the importance of choosing specific task types for crowdsourcing and lead to practical recommendations on designing crowdsourcing campaigns to maximize their benefits to crowdsourcing brands.

To the best of the authors’ knowledge, this is the first study that differentiates crowdsourcing task types and compares their effectiveness from a consumer perspective.

This paper seeks to investigate the communication strategy of the two main candidates in the 2007 French presidential elections, deconstructing the process of communication in its main elements: context, message, media‐mix, and communication strategy.

Secondary data were collected from a variety of secondary sources, such as texts, articles, statistics and interviews on the subject of the 2007 French presidential elections, published in various journals or web sites, and then re‐interpreted from the perspective of two researchers, who were direct participants and observers of these political events.

The findings present an analytical discussion of the central political message used during the presidential campaign, complemented by an analysis of the media‐mix and the level of media exposure of the two main candidates.

The limited focus of the paper on the communication campaign implemented by the two main candidates in the 2007 French presidential elections does not permit a general evaluation of the political marketing strategy.

The conclusions of this study can provide a useful insight for political communication specialists.

The main contribution of the paper lies in the presentation and discussion of the main communication methods and tools used in a political system different from the Anglo‐American context, which is analysed in most empirical and theoretical studies on the subject of political marketing.

Cervical cancer (CxCa) incidence and mortality remain unacceptably high in South Carolina, USA, presenting an ideal opportunity for intervention. To address this need, Cervical Cancer-Free South Carolina developed an academic-community partnership with researchers and students at a public university to design, implement, and evaluate a theory-based CxCa communication campaign, It’s My Time. The paper aims to discuss this issue.

The goal of this campaign was to decrease CxCa by increasing human papillomavirus (HPV) vaccination and appropriate screening. This paper describes the development, implementation, and evaluation of a successful theory-based CxCa prevention communication campaign for college women based on formative audience research and targeted messages delivered to audience segments through new and traditional communication channels. The health belief model (HBM) served as a theoretical framework for the campaign throughout development, implementation, and evaluation.

This campaign demonstrated the effectiveness of the HBM to address CxCa prevention, including HPV vaccine acceptability. The campaign aimed to increase perceptions of susceptibility, which were low, by emphasizing that HPV is a sexually transmitted infection. A community-based grassroots approach to addressing disparities in CxCa prevention increased benefits and decreased barriers. Social media emerged as a particularly appropriate platform to disseminate cues to action. In total, 60 percent of participants who responded to an anonymous web-based survey evaluation indicated that they received the HPV vaccine as a result of campaign messages.

This paper offers practical suggestions to campaign planners about building academic-community partnerships to develop theory-based communication campaigns that include conducting formative research, segmenting target audiences, engaging with young people, and incorporating social media.

This paper aims to investigate the impacts of a science-based environmental communication campaign at a university dining hall. The impacts are assessed in terms of student attitudes toward sustainability, food consumption choices and perceptions and understanding of the campaign and the information it communicated.

A communication campaign was designed to convey the water footprint of food entrées available at a university dining hall. This campaign was tested during a three-week field experiment in which students at the dining hall were exposed to information about the sustainability of their food. To measure behavior and attitude change, sales and production data were collected before, during and after the campaign, and pre- and post-test surveys were administered. To better understand perceptions, the authors conducted in-depth interviews with undergraduate students who frequented the dining hall.

Consumption patterns did not change significantly as a result of the campaign, and students’ attitude scores actually became slightly less positive toward choosing low water footprint foods. Interview data helped explain these results by showing that the ability and desire of students to choose sustainable food were overwhelmed by convenience and time pressures; other food attributes often outweighed sustainability; limited food source information could not verify the benefits of sustainable food; and the science of water footprints was disconnected from students’ subjective concepts of sustainability.

This paper empirically examines how students understand and interpret an environmental change campaign focused on sustainable food. It addresses an important gap in the literature by augmenting experimental and survey results with in-depth interview data, which help explain the often ineffective outcomes of behavior change campaigns. The research was conducted in the novel setting of a university dining hall.

The blogging phenomenon has become a primary mode of mainstream communication for the Web 2.0 era. While previous studies found that campaign web sites did not realise two‐way communication ideals, the current study aims to investigate potential differences in communication patterns between campaign blogs and web sites during Taiwan's 2008 general election, with the aim of exploring whether the blogging phenomenon can improve the process of online political communication.

The study used a content analysis approach, the web style analysis method, which was designed specifically for analysing web content, and applied it to an online campaign context in a different political culture, using Taiwan's general election as a case study.

Results indicated that the themes of both campaign blogs and web sites focused on “attacking opponents” rather than focusing on political policies or information on particular issues. However, campaign blogs and web sites significantly differed in all other dimensions, including structural features, functions, interactivity and appeal strategies. Overall, in terms of the online democratic ideal, campaign blogs appeared to allow more democratic, broader, deeper and easier two‐way communication models between candidates and voters or among voters.

The current study focused on candidates' blogs and web sites and did not explore the other vast parts of the online political sphere, particularly independent or citizen‐based blogs, which play significant roles in the decentralised and participant‐networked public spheres.

The study illuminates the role of hyperlinks on campaign blogs. By providing a greater abundance of external links than campaign web sites, campaign blogs allowed more voters, especially younger ones, to share political information in a manner that is quite different from the traditional one‐way communication model. The paper also argues that interactivity measures should be incorporated into the web style analysis method.

This study sets out to make in‐depth comparisons between major political campaigns in the UK and Taiwan, and generate contemporary insights into the creative development process, the working relationships between campaign managers and professional agencies, and the “spin doctor” phenomenon, all through the eyes of very senior professionals.

Material gathered in “élite interviews” was subjected to interpretive analysis and synthesised with secondary data and the findings of an extensive literature review.

The putative Americanization of political marketing has not been as complete as some authors suggest, but one of its features was an important element in campaign development in both countries: the centrality of the party leader's persona in an image‐building strategy. The culture and history of the party were an important determinant of the style of the campaigns examined. It was generally agreed that political marketing and advertising have been strongly influenced by commercial branding, though important differences remain.

Despite the richness of the data and the authority of the respondents, the small number of willing participants in the study limits the scope for generalisation.

The findings offer usable insights into the creative development process and the nature of client‐agency relationships, in political campaign planning.

The paper contributes the first expert‐insider perspective in published studies and commentaries concerning political marketing literature. It cuts across disciplines of political science, communication, management, marketing and advertising, and may contain lessons for marketing planners in other non‐commercial contexts.

The Coronavirus pandemic in South Africa resulted in negative effects with high infection rates, health care shortages, increases in death rates, plus a collapsing economy. There was an urgent need for precautionary health promotional campaigns to educate populations about the virus. However, with South Africa’s diverse population cultural beliefs, socio-cultural aspects needed to be catered for. Health literacy also had to be considered for effective positive behaviour change patterns to occur. Social barriers such as misinformation, stigma, myths, anxiety and prejudice resulted into infodemics emerging in the population. Media representation about the pandemic needed to ensure truthful and authentic information reached target audiences. Specific examples related to religious beliefs (the Chief Justice Mogeng Mogeng) and cultural remedies (Madagascar’s artemisia or “green gold”) are included in this chapter, to elaborate examples of such cases in South Africa, with no audience engagement analysed. Two health promotional campaigns, Count Me In and We will beat this are analysed via a qualitative multimodal analysis. Behaviour change communication theories are included to triangulate and validate the findings. Findings indicated that health campaigns need to cater for socio-cultural diversities and be audience specific in order for adequate behaviour change to occur, via clear health messages.

Purpose – The purpose of this study is to analyze how campaigns, movements, new media outlets, and professional journalism organizations interact to produce political discourse in an information environment characterized by new actors and increasingly fragmented audiences.

Design – To do so, this chapter offers a rare inside look at contemporary strategic campaign communications from the perspective of staffers. Twenty-one open-ended and semi-structured interviews were conducted with former staffers, consultants, and vendors to the 2008 Obama campaign.

Findings – During the primaries the Obama campaign worked to create and cultivate ties with activists in the mediated “netroots” movement, what Todd Gitlin has referred to as the “movement wing of the Democratic Party.” The campaign sought to influence the debate among the principals and participants in this movement, given that they play an increasingly central role in the Democratic Party networks that help shape the outcome of contested primaries. During the general election, when the campaign and its movement allies shared the goal of defeating the Republicans, sites in the netroots functioned as important conduits of strategic and often anonymous campaign communications to new specialized journalistic outlets and the professional, general interest press. It is argued that campaigns and movements have extended established and developed new communication tactics to pursue their goals in a networked information environment.

Implications – This chapter's contribution lies in showing how much of what scholars assume to be the communicative content of amateurs is often the result of coordination among organized, and often hybrid, political actors.

The main aim of this article is to broaden the notion of strategic intent in public relations. It also develops an understanding of the social value of what can be defined as the first modern health communication campaign in Europe based on strategic intents and the development of modernity.

The study is based on both historical research and empirical material from the Norwegian tuberculosis campaign from 1889 up to 1913, when Norwegian women achieved suffrage. The campaign is analysed in the framework of modernity and social theory. The literature on lobbying and social movements is also used to develop a theoretical framework for the notion of strategic intent.

The study shows that strategic intent can be divided into two layers: (1) the implicit strategic intent is the real purpose behind the communication efforts, whereas (2) the explicit intent is found directly in the communication efforts. The explicit intent may be presented as a solution for the good of society at the right political moment, giving an organisation the possibility to mobilise for long-term social changes, in which could be the implicit intent.

The distinction between explicit and implicit strategic intent broadens our understanding on how to make long-term social changes as well as how social and political changes occur in modern societies. The article also gives a historical account of what is here defined as the first modern health communication campaign in Europe and its social value.

The purpose of this paper is to test a predictive model for organizational factors on the extent to which organizations involved in non‐governmental organizations (NGO) or bilateral partnerships conduct campaign planning research.

In‐depth interviews with 120 heads of organizations running AIDS campaigns in Uganda were conducted. The interviewers queried the participants regarding characteristics of their organization and the extent to which they conducted campaign planning research during their last campaign. The information was assigned to quantitative categories, so that the predictive model could be tested using path modeling software.

The results of the path analysis indicated that the model fits the data well. An emergent finding from the path analysis involved the relationship between the number of trained staff workers and the tendency to solicit outreach worker feedback. Organizations with a greater number of trained staff workers sought outreach worker feedback to a greater extent during the campaign. The model also clarified that none of the tested variables predicted the organization's frequency of pretesting campaign messages.

Limitations of the current study include its single‐issue and single‐country focus. Organizational factors were excluded in this study that may be relevant and should be considered in future research (e.g. size of the organization, management style, public versus private). The factors included in this study, however, are commonly studied characteristics of organizations. Regardless of location, organizations differ in terms of financial resources, formalization, and focus, and engage in formative research to varying extents. Research is also an important part of the campaign process, regardless of the issue or organization type.

NGOs that involve community outreach workers for assistance in crafting campaign messages and test early messaging strategies with audience members are likely to see improved campaign effectiveness and improved cultural competencies.

By identifying the characteristics of local organizations that may facilitate formative research activities, this study makes a significant contribution to the literature on HIV/AIDs and health communication campaigns. As the context surrounding HIV/AIDS campaigns continues to evolve, NGOs and bi‐lateral organizations are in continued demand to develop new and more effective campaign messages to address emerging issues.