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Article
Publication date: 21 February 2022

Shalini Menon and M. Suresh

Unsustainable actions have resulted in the deterioration of the environment. Higher education institutions are social entities responsible for developing future leaders who have…

Abstract

Purpose

Unsustainable actions have resulted in the deterioration of the environment. Higher education institutions are social entities responsible for developing future leaders who have the skills and abilities to solve societal challenges. This study aims to develop a conceptual assessment model of environmental sustainability in higher education and apply the model to test the environmental sustainability level of a higher education institution.

Design/methodology/approach

The fuzzy logic method is used to develop the conceptual model, and a higher education institution in India was selected for evaluating the environmental sustainability level.

Findings

The fuzzy environmental sustainability index for the higher education institution selected for the study was computed as (3.58, 4.95, 6.33). The computed value identifies the institution as “environmentally sustainable”. The calculation of the fuzzy performance importance index further helped in identifying weak attributes that need improvement.

Research limitations/implications

The result of this study would help the management understand their current environmental sustainability level and take corrective measures to improve the weak attributes. It would also assist the institution in reworking its processes and practices.

Originality/value

This study has contributed to the literature of environmental sustainability assessment by creating a conceptual model for evaluating environmental sustainability in higher education. This model can be applied to any higher education institution.

Details

International Journal of Sustainability in Higher Education, vol. 23 no. 7
Type: Research Article
ISSN: 1467-6370

Keywords

Article
Publication date: 6 June 2016

Ro Jin Pak

In order to know how to enhance the satisfaction of online courses in preparing for the college entrance examination in Korea, the purpose of this paper is to combine both the…

Abstract

Purpose

In order to know how to enhance the satisfaction of online courses in preparing for the college entrance examination in Korea, the purpose of this paper is to combine both the importance-performance analysis (IPA) and the response surface methodology (RSM).

Design/methodology/approach

IPA is a simple but powerful tool for understanding the current status of factors or attributes in management problems. However, it lacks to provide the proper indication of what to do next on those factors or attributes to optimize a goal. RSM is a statistical tool helping us to set up a direction of factors or attributes in optimizing an output. The author attempts to combine both IPA and RSM in order to discover the next step after IPA for optimizing the goal. As an example, the author considers how to enhance the satisfaction of online courses in preparing for the college entrance examination in Korea.

Findings

The combination of IPA and RSM enables us to find a way to attain a goal, for example, satisfying customers in a concrete and creative way.

Research limitations/implications

Sample size is enough for research purpose but is a bit small for general purpose.

Practical implications

This research tries to answer what to do next after IPA.

Social implications

This research provides a predictive guide to satisfy customers.

Originality/value

As far as the author knows, combining both IPA and RSM has not been made so far. It is a fusion of managerial and engineering techniques.

Details

International Journal of Quality & Reliability Management, vol. 33 no. 6
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 1 April 2003

Jonathan Gutman and George Miaoulis

This paper describes a method uniquely suited to the problem of coordinating quality service delivery with service quality positioning. The means‐end chain model is used to…

3962

Abstract

This paper describes a method uniquely suited to the problem of coordinating quality service delivery with service quality positioning. The means‐end chain model is used to develop a marketing communications strategy for a university. In this study, first‐year students were asked about their goals in attending college as well as what attributes a college would have to have in order to be able to satisfy their goals. Because the means‐end chain approach provides information about the linkage between attributes, benefits, and personal goals, it is well suited to the needs of service developers as well as those charged with the responsibility for designing the marketing communications that position those services.

Details

Managing Service Quality: An International Journal, vol. 13 no. 2
Type: Research Article
ISSN: 0960-4529

Keywords

Article
Publication date: 15 February 2011

Yoo‐Kyoung Seock and Chen Lin

The purpose of this paper is to examine the cultural influences on young consumers' loyalty tendency and evaluations of the relative importance of apparel retail store attributes

6630

Abstract

Purpose

The purpose of this paper is to examine the cultural influences on young consumers' loyalty tendency and evaluations of the relative importance of apparel retail store attributes in Taiwan and the USA.

Design/methodology/approach

A structured questionnaire was developed to collect the data. Factor analysis was employed to identify dimensions of apparel retail store image attributes. Pillai's Trace multivariate analysis of variance and hierarchical multiple regression analysis were used to examine the hypotheses.

Findings

Results of the study showed that American consumers have significantly greater collectivistic characteristics than Taiwanese. The paper also found that country of residence is a significant and stronger indicator in predicting loyalty tendency than individualism and collectivism dimensions. The results of the study showed that evaluation of the relative importance of retail store attributes was influenced by culture. Among the five apparel retail store attribute dimensions identified in the study, Taiwanese and US respondents' evaluation of the importance of “convenience”, “product” and “information communication” factors of retail store image attributes differed significantly.

Research limitations/implications

The paper may contribute to international retailers' understanding of the similarities and differences between Taiwanese and US markets and in determining the ideal components for these retailers to create an optimized apparel retail store image in two different countries' markets. The findings from the study could serve as an important benchmark for retailing strategy, helping retailers to effectively redesign their apparel stores to attract consumers in different markets and foster consumers' loyal to the company.

Originality/value

Despite the growing internationalization of fashion retailing, this particular sector has attracted little research attention, and no research has been done to investigate the cultural differences of consumers' evaluations of apparel retail store image attributes.

Details

International Journal of Retail & Distribution Management, vol. 39 no. 2
Type: Research Article
ISSN: 0959-0552

Keywords

Article
Publication date: 1 January 1993

Yoram Neumann and Edith F. Neumann

Examines the relationships between five components of students′quality of learning experience (resources, content, learningflexibility, student‐faculty contact, and involvement…

Abstract

Examines the relationships between five components of students′ quality of learning experience (resources, content, learning flexibility, student‐faculty contact, and involvement) and four criteria of college outcomes (students′ satisfaction with their college experience, perceived performance in college, commitment to their college and students′ grades). The major findings of this study indicate that students′ involvement and learning flexibility are the dominant predictors of all four students′ college outcomes, whereas resources and content are the weakest predictors. In addition, quality of learning experience indicators are effective predictors of students′ satisfaction with their college experience (R⊃2 = 0.27) and grades (R⊃2 = 0.20). Discusses the implications of these findings.

Details

International Journal of Educational Management, vol. 7 no. 1
Type: Research Article
ISSN: 0951-354X

Keywords

Article
Publication date: 1 June 2002

Nas Ahadiat

US health care services will be among the top ten occupations with the fastest growth over the next decade with total employment in health care services expected to increase by 19…

Abstract

US health care services will be among the top ten occupations with the fastest growth over the next decade with total employment in health care services expected to increase by 19 million by the year 2006. As the market continues to expand, demand for graduates is likely to shift from the traditional areas of employment, to more industry‐related jobs. Recruiters will focus their attention on hiring graduates as accountability, cost containment, profitability, and reporting of health care services become increasingly critical for health care providers competing for the national health care dollars. A study was conducted to determine what knowledge, skills, and attributes (KSAs) are most important for an accounting career in health care organizations. The investigation resulted in identification of 25 most important KSAs. Further analysis revealed that the KSAs identified herein are somewhat at odds with those found by other researchers for employment in other segments, e.g. public accounting.

Details

Career Development International, vol. 7 no. 3
Type: Research Article
ISSN: 1362-0436

Keywords

Article
Publication date: 7 April 2015

Ahmed Al Kuwaiti and Arun Vijay Subbarayalu

– The purpose of this paper was to examine the perceptions of students of health sciences on research training programs offered at Saudi universities.

Abstract

Purpose

The purpose of this paper was to examine the perceptions of students of health sciences on research training programs offered at Saudi universities.

Design/methodology/approach

A cross-sectional survey design was adopted to capture the perceptions of health science students about research training programs offered at selected Saudi universities. A criterion-based sampling technique was adopted, and accordingly, 630 students were selected to participate in the study. A pre-tested questionnaire tool titled, “Students Attitude towards Research (SAR) questionnaire ”, was used to capture student responses on a five-point Likert scale with respect to three dimensions, namely, extent of research activities offered in their college, involvement of faculty in research and the infrastructural facilities offered by the college for research. The students’ attitudes with respect to various components of research training programs were analyzed using mean and cumulative percentage of students satisfied with the training. Multivariate analysis of variance (MANOVA) was used to study whether there is any significant difference in attitudes among the students belonging to four health science programs of the seven selected universities.

Findings

The results of this study demonstrate that only less than 50 per cent of the students from the selected health science colleges are satisfied with the existing research training programs. There are significant differences in the students’ attitude toward research training programs offered in seven selected Saudi universities.

Originality/value

This is the first Saudi Arabia-based study that provides an alarming signal to educational-policy planners on students’ perceptions and attitudes toward research training programs offered in Saudi higher education institutions.

Details

Quality Assurance in Education, vol. 23 no. 2
Type: Research Article
ISSN: 0968-4883

Keywords

Article
Publication date: 15 December 2004

Katie Rosenbusch and Christine Townsend

The purpose was to examine the development of transformational and transactional leadership skills among Generation X collegiate student organizational officers and members. This…

Abstract

The purpose was to examine the development of transformational and transactional leadership skills among Generation X collegiate student organizational officers and members. This study looked at the organizational structure of each group and member’s gender to determine if these variables were related to leadership style. In this correlational study 190 college students between the ages of 18-22 from two different leadership organizations were given the Multifactor Leadership Questionnaire (Bass & Avolio, 1995). Significant relationships were found between the transformational leadership scores and gender. It was found that female student leaders tended to be more transformational than male student leaders. Males had a tendency to portray transactional leadership skills. The type of organization did not influence what type of leader emerged. Although Generation X attributes suggest all members are more transformational, it was concluded that gender continues to have a significant impact on the development of student leader transformational leadership skills.

Details

Journal of Leadership Education, vol. 3 no. 3
Type: Research Article
ISSN: 1552-9045

Book part
Publication date: 23 September 2011

Ivory A. Toldson and Brianna P. Lemmons

The impact of academic and school-related factors on college readiness, aspirations, and access has been examined frequently within the literature (Barber & Torney-Purta, 2008;…

Abstract

The impact of academic and school-related factors on college readiness, aspirations, and access has been examined frequently within the literature (Barber & Torney-Purta, 2008; Polite, 1994; Taliaferro & DeCuir-Gunby, 2008; Uwah, McMahon, & Furlow, 2008; Wimberly, 2002; Yun & Kurlaender, 2004). Several factors related to school racial composition and perceived school support (Yun & Kurlaender, 2004), school relationships (Wimberly, 2002), gaps in exposure to college preparatory and advanced placement curriculums (Taliaferro & DeCuir-Gunby, 2008), teacher perceptions (Barber & Torney-Purta, 2008), and structural inequalities (Polite, 1994) have been identified as variables that significantly impact the opportunities for African-American children to be exposed to the types of interpersonal relationships and educational experiences necessary for preparing them to succeed in postsecondary education.

Details

Beyond Stock Stories and Folktales: African Americans' Paths to STEM Fields
Type: Book
ISBN: 978-1-78052-168-8

Book part
Publication date: 1 December 2009

Ivory A. Toldson, Ronald L. Braithwaite and Rashika J. Rentie

In 2003, Howard surveyed African Americans with emphasis on academic identities and college aspirations. This investigator interviewed African-American students at two urban high…

Abstract

In 2003, Howard surveyed African Americans with emphasis on academic identities and college aspirations. This investigator interviewed African-American students at two urban high schools to gain insight relative to their college ambitions, educational capabilities, and academic identities. According to the students interviewed one specific area that affected their academic identity and college aspirations was perceived racism and discrimination, including counselors’ and teachers’ perception of their intelligence, unfair placement in special needs courses, and teachers’ attitude and behavior toward students (Howard, 2003).

Details

Black American Males in Higher Education: Research, Programs and Academe
Type: Book
ISBN: 978-1-84950-643-4

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