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This paper assesses the role of collaborative knowledge building in the co-creation of artifacts in the knowledge management field.

Fifty-eight papers published in six knowledge management-related journals were analyzed. The framework for analysis included 13 codes. Studies were analyzed using qualitative and quantitative methods.

Findings showed that several factors influenced the co-creation of artifacts in collaborative knowledge building. At the micro level, individual motivation, capabilities and reflexivity seemed to play a central role in co-creation processes. At the meso level, teamwork and shared understanding were identified as two key major factors. At the macro level, structural, behavioral and cognitive factors were identified; they included organizational rules and workplace setting, organizational culture and learning and memory. Managerial agency, characteristics of artifacts and knowledge brokers and boundary spanners also seemed to have an influence at the inter-organizational levels of analysis.

This study has limitations related to scope of contribution, covered time span (17 years) and restrictions in journal subscriptions.

The study will help managers understand the intricacies of collaborative knowledge building practices to increase organizational overall effectiveness and performance.

This study is a first attempt to systematically assess the role of collaborative knowledge building in the co-creation of artifacts, and therefore, it represents a primary reference in the knowledge management field. It proposes some initial propositions that can guide future empirical studies.

The purpose of this study is to identify dynamic capabilities in joint R&D projects, that enable them to successfully achieve knowledge creation and discover how they behave throughout the life cycle of a collaborative project, although this understanding could enhance the interorganizational knowledge creation process.

The authors conducted 65 semi-structured interviews and utilized secondary data from a joint R&D project. The authors analyzed all data using the Gioia method.

The authors confirm that specific dynamic capabilities are needed to create interorganizational knowledge and discovered 11 knowledge-based dynamic capabilities (KBDCs) for successful innovation results in joint R&D projects. Gioia method allowed to discover that different KBDCs are necessary for the different phases of the project lifecycle. Additionally, the authors identify two microprocesses in which KBDCs are engaged in joint R&D projects, knowing that is a part of the sensing and seizing processes and synthetizing that is a part of the seizing process, and establish several KBDC microfoundations.

We used retrospective interviews. This kind of interviews are impacted by the experiences of the respondents lived after they have participated in the joint R&D project.

Dynamic capabilities for collaborative knowledge creation and their specific microfoundations can help managers delineate their strategic practices and actions to achieve more sustainable, long-lasting results from joint R&D projects.

The authors improve Teece’s model and propose two microprocesses in which dynamic capabilities are engaged, that emerged in the context of a joint R&D project, knowing that is a part of the sensing and seizing processes and synthetizing that is a part of the seizing process, which supplement those already known: sensing, seizing and transforming. The authors tested the Gioia method, which is important for detecting dynamic capabilities; therefore, the authors propose a methodological advance that can contribute to future studies. The authors provide an interorganizational perspective on KBDC and a methodological view of the changes in KBDCs required for joint R&D projects.

How people learn and create knowledge together through interactions in communities of practice (CoPs) is not fully understood. The purpose of this paper is to create and apply a model that could increase participants' consciousness about knowledge creation processes.

This four‐month qualitative research was conducted as action research (AR). Data were collected through participative inquiry.

Drawing on current developments in the knowledge creation theory of knowledge management (KM) and taking the collaborative learning approach (CLA), the model of collaborative knowledge creation process (CKCP) is constructed and applied. It brings structure into highly unstructured human processes of knowledge creation and helps participants to understand what they are doing and why.

It is difficult to assess the quality, validity and objectivity of the data as the researcher was a member of the community. Further research could address the role of diversity and social context, and the formation of the community identity.

Members of this specific community (i.e. managers, teachers, students, and experts) reflected that the implemented way of learning helped them to realize the importance of interactions, exchanges, and collective experiences in community knowledge creation.

Applying AR is rather exceptional in KM. However, it proved to be a good way of experiencing knowledge creation processes in communities. The novelty of the study is in contributing to the KM theory by opening the black box of community knowledge creation by demonstrating in practice how people interacted and created knowledge in a specific community.

This chapter deals with teaching and learning knowledge creation in higher-education institutions (HEI) via collaborative writing. The challenge of HEIs is that teaching should build capabilities that enable learners to make use of and advance academic knowledge while simultaneously developing skills relevant for the future work life. In practice, teaching at university is often disconnected from authentic work life and the tasks are far more simplified than those in the future jobs. Therefore, to address the challenge HEIs face, this chapter focusses on knowledge creation, expanding it from bounded-learning communities to online communities in social media. In online communities, it is intrinsic to act and think globally, as demanded by the new imperative. This chapter portrays the case of one knowledge management course at an HEI in which the syllabus included collaborative writing for both a bounded-learning community and the online community of Wikipedia. The student group was multidisciplinary and multicultural, with both classroom learning and distance learning options available. The research material, analysed with qualitative methods, consisted of pre-course and anonymous post-course feedback surveys, as well as learning diaries. The results show that although prior to the course many students held a prejudice and lacked knowledge about social media as part of knowledge management, they expressed they had had eye-opening learning experiences because of the expanded learning community from the traditional bounded to the online community. Based on the results of the study and the experience of teachers, recommendations are given for developing learning activities of knowledge creation in HEIs.

The purpose of this study is to provide a synthesis of the state of research on collaborative innovation in tourism and hospitality. It presents a systematic review of the academic literature, and provides insights into the specific issues addressed by studies in this area.

A search of major research databases with multiple keywords was performed to identify relevant articles up to 2017. A total of 79 articles were identified and analyzed according to the following criteria: location of the study, perspective of analysis, methodology, level of analysis and specific themes addressed.

Based on a qualitative thematic analysis, five groups of articles were identified: cooperative behavior of innovating firms, co-creation, collaborative networks for innovation, knowledge transfer and innovation policies.

This study contributes to making the current body of knowledge on collaborative innovation in tourism and hospitality more organized. The analysis of the different issues addressed by the literature could build the foundation for future research.

This study presents a comprehensive review of literature on collaborative innovation in tourism and hospitality. It can serve as a roadmap of literature for both academicians and practitioners, and help stimulate further interest.

This paper aims to analyze the mechanisms of knowledge capitalization, sharing and creation through the information systems between actors of a collaborative R&D project within a cluster.

Qualitative approach based on case study mobilizing the following research tools: semi-structured interviews, documentary study and direct observation.

Better understanding of the dynamics of knowledge capitalization, sharing and creation in firms via the R&D projects within clusters.

The case study may help companies to better manage its R&D projects through an optimization of KM practices. This can increase their innovative capacity through improved understanding of factors that can stimulate or inhibit knowledge capitalization, sharing and creation.

The theoretical framework, especially the SECI model and the KBV approach seems to be useful to improve the understanding of KM practices in the context of collaborative R&D projects. This understanding may allow developments at the companies' ability to innovate through knowledge creation.

The purpose of this experimental study is to examine the effects of using broadband internet technology for creating and disseminating agricultural knowledge in Nigeria. A free broadband service Knowledge Center was established in the village of Ihiala with volunteer college students aiding the farmers in using the internet.

Pre‐ and post‐test interviews of a panel of female farmers were conducted before and after the establishment of a free broadband internet access service center and experimental web site. A survey of another 97 farmers in the village was conducted to examine awareness and perception of the Knowledge Center.

The data from the interviews show that farmers who visited the experimental web site evaluated the site positively as giving them relevant knowledge. Most importantly, the broadband service facility was unanimously rated by the users as a great place for socializing with and learning from other fellow farmers. They all encouraged their friends and relatives to use the center and said they would miss the center if it was discontinued.

The limited funding can only examine the short‐term impact of the technology on the farmers. The demonstration of broadband internet's potential as an infrastructure in facilitating the creation and dissemination of knowledge among Nigerian farmers through this experiment can be deemed successful.

Customized information and socialization functions in a knowledge creation program are important to win the support of farmers.

This study is the first empirical study to examine the effects of technology on knowledge creation and dissemination based on a collaborative knowledge creation model.

Knowledge creation relies on melding powerful technological tools with efficient human organizations. Digital libraries (DLs) provide the technological mechanisms to cross national and disciplinary boundaries, and promote an organizational structure that encourages communication between scholars who are both creating and consuming information. The DL is especially good at coordinating and integrating findings about a specific topic that is being studied by different disciplines and different nations, which is an essential component to further our knowledge. This paper will briefly outline the knowledge creation process, and will introduce the author’s SEEK model (structure for encompassing extensible knowledge) that provides a framework for exploring the relationship between technology and human organizations in international interdisciplinary knowledge creation. The paper will also introduce two models of electronically‐based scholarly organizations that promote international collaboration and facilitate knowledge creation, and will offer eight steps towards building the effective organization for utilizing DLs for international collaboration.

Scholars and practitioners alike view knowledge as a crucial organisational asset. Over the past decade, several knowledge management (KM) technologies have emerged, such as wikis. A wiki is a web-based hypertext application that supports a collaborative and conversational approach to KM. While wikis are generally simple to use, their adoption for managing organisational knowledge sometimes meets resistance from employees. The purpose of this paper is to investigate the factors affecting the user acceptance of organisational wikis as a means of knowledge creation and diffusion.

Building on the existing research on KM and information technology adoption, this study identified the following factors: the relevance of top management support for and complexity of enterprise wikis as well as technical support and knowledge-sharing self-efficacy. A cross-sectional survey was employed to examine the influence of these factors on employees’ acceptance of corporate wikis. Overall, 102 employees participated in the online survey, and the data collected were analysed using the partial least squares method.

The research model developed demonstrates that top management support, technical support and knowledge-sharing self-efficacy have a positive significant effect on employees’ willingness to use wikis for knowledge-creation purposes within organisations.

The findings of this study contribute to the existing literature on the implementation of wikis as a KM technology by developing a theoretical model explaining employees’ acceptance of this technology. Organisations could use this model to guide and facilitate wiki initiatives.

Partners' knowledge is an essential source of knowledge for organizations in the collaborative innovation. Exploratory innovation is an innovation strategy that is significant to the organization and is characterized by learning and absorbing new knowledge for new products and technology. The purpose of this study is to investigate the impact of partners' knowledge utilization on exploratory innovation and to analyze further the moderating effect of previous competitive and collaborative relationships between organizations on the above relationships.

In this study, the patent data of 1,636 organizations in the nano-biopharmaceutical field collaboratively from 1998 to 2020 are used as a sample. The knowledge networks and collaboration networks are constructed through the patent data. A negative binomial regression method is used to conduct the empirical study.

The results indicate that partners' knowledge utilization has an inverted U-shaped effect on exploratory innovation. The competitive relationship steepens the inverted U-shape effect of partners' knowledge utilization on exploratory innovation and makes the turning point to the left. The collaborative relationship steepens the inverted U-shape effect of partners' knowledge utilization on exploratory innovation and makes the turning point to the right.

This study is the first to examine the impact of partners' knowledge utilization on exploratory innovation and to explore the role of the competitive and collaborative relationships between organizations. It extends current research in organizational innovation and knowledge management by providing insight into partners' knowledge utilization.