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The purpose of this paper is to propose an intelligent infrastructure for the reconciliation of knowledge management and e‐collaboration systems.

Literature on e‐collaboration, information management, knowledge management, learning process, and intellectual capital is mobilised in order to build the conceptual framework.

This paper presents a conceptual framework including a set of concepts and guidelines that can be used to specify an efficient knowledge infrastructure for networked enterprises.

Results from this study uphold the emerging research area of knowledge management in e‐collaboration systems. The proposed framework derived purely from theory and conceptual analysis; more work needs to be done in order to validate and experiment with the framework. Future research remains be carried out to apply the framework on a broader scale, and in particular to determine its applicability relative to various collaboration patterns and current technology development.

Results from this study are important for networked enterprises, especially knowledge‐intensive enterprises, who intend to build e‐collaboration systems to organize their knowledge base and to share it with their partners.

This paper is one of the first to address collaborative knowledge management in e‐collaboration systems with a focus on the promotion of learning process and the creation of intellectual capital.

Although researchers have demonstrated a keen interest in knowledge collaboration in online encyclopedias, previous studies have seldom explored the dynamic interrelations in online encyclopedias over time that involve the iteratively melding of individual cognitive system and knowledge collaboration system. Therefore, this paper aims to reveal the structure and dynamics of knowledge collaboration in online encyclopedias from a perspective of system dynamics (SD).

This paper proposes a general activity system of knowledge collaboration in online encyclopedias based on Engeström’s activity theory. According to the SD methodology proposed by Forrester, this study develops a holistic SD model by identifying interactions of knowledge collaboration factors based on behavioral theories; validating the SD model by structural tests and behavior tests involving historical data of English Wikipedia; and conducting simulation to capture the interactive dynamics of the salient factors of knowledge collaboration.

According to the SD methodology, this study develops and validates an SD model to explore interesting dynamic interrelations among core factors (contributors, conflicts, discussions, entries quantity and entries quality) that are neglected by previous research. The results show that there is a significant negative feedback relationship between inactive contributors and entries quality, between contributors and conflicts and between edit conflicts and entries quality. There is a complicated nonlinear feedback relationship between active contributors and entries quality, and between edit conflicts and discussions.

Different from prior empirical studies that normally investigate the unidirectional linear relationships among prominent factors of knowledge collaboration in online encyclopedias from a static perspective, this study captures a dynamic picture of their interrelations by unfolding their behavior patterns over time. The main contribution of this study is to develop a holistic SD model and to reveal and elaborate on the complex dynamics involved online encyclopedias based on activity theory.

The UK Government-funded National Health Service (NHS) is experiencing significant pressures because of the complexity of challenges to, and demands of, health-care provision. This situation has driven government policy level support for transformational change initiatives, such as value-based health care (VBHC), through closer alignment and collaboration across the health-care system-life science sector nexus. The purpose of this paper is to evaluate the necessary antecedents to collaboration in VBHC through a critical exploration of the existing literature, with a view to establishing the foundations for further development of policy, practice and theory in this field.

A literature review was conducted via searches on Scopus and Google Scholar between 2009 and 2019 for peer-reviewed articles containing keywords and phrases “Value-based healthcare industry” and “healthcare industry collaboration”. Refinement of the results led to the identification of “guiding conditions” (GCs) for collaboration in VBHC.

Five literature-derived GCs were identified as necessary for the successful implementation of initiatives such as VBHC through system-sector collaboration. These are: a multi-disciplinarity; use of appropriate technological infrastructure; capturing meaningful metrics; understanding the total cycle-of-care; and financial flexibility. This paper outlines research opportunities to empirically test the relevance of the five GCs with regard to improving system-sector collaboration on VBHC.

This paper has developed a practical and constructive framework that has the potential to inform both policy and further theoretical development on collaboration in VBHC.

The purpose of this article is twofold. The first is to be able to understand the technical capabilities of e‐collaboration systems from their inception to the present time and their possible future capabilities. The study examines the capabilities of 11 such systems. The article's second purpose is to be able to understand the reasons for the popularity and widespread utilization of e‐collaboration technologies by a large number of organizations.

The authors conducted literature review and also examined the technical manuals and technical features of 11 leading collaboration platforms. These collaboration tools were also used hands‐on. Selected users of these systems were also interviewed in order to find out their opinions regarding the usability and functionality of these systems.

After careful review of the literature and analyzing the technical capabilities of 11 e‐collaboration systems the finding of this study was the understanding of and the reasons for the popularity and widespread utilization of e‐collaboration technologies by a wide variety of organizations. Another finding of this study was a clear understanding of different generations of e‐collaboration technologies and the expected capabilities and features of the future generations of these systems.

This paper has significant value for practitioners and organizations that are either using e‐collaboration technologies in their day‐to‐day operations or attempting to employ these tools in order to improve productively and competitiveness and achieving organizational efficiency and effectiveness.

The purpose of this paper is to examine the case of the disaster involving the South Korean ferry, Sewol; offer policy implications; and point to the difficulty of collaboration in the functioning of the national disaster management system.

The government network approach of this paper is adopted in order to study how to link different policy actors, how to deal with disaster issues in their networking, and how to produce social-political resilience. This paper explores why the national incident management system was not working properly in terms of “governance networking”, and focuses on changes that have been made to the legal system and the government organizational system since 2000.

The principle results of the analysis are as follows: first, the collaboration between organizations that existed at the time of the accident focused only on sharing resources, and service delivery involved little connection between organizations. Second, assessment of the scale of the disaster was not carried out correctly because of dysfunctional relations between government network organizations and disaster victims, which affected both sides’ awareness of policy issues and priorities.

This paper found that an integrated disaster management framework was not available, and activities were carried out for the sake of form. Also, no governance network for collaboration had been systematically built up, and there was also little collaboration between public and private organizations.

The purpose of this paper is to investigate the attitudes and views of library directors and key librarians on issues related to library collaboration and its impact on the welfare of advanced and cost‐effective systems of library and information services.

A qualitative approach was utilized through the use of semi‐structured, face‐to‐face interviews for collecting needed data from library directors and key librarians in four major universities located in diverse regions in Oman. Collected data were transcribed and relevant themes and patterns were identified following an interpretive thematic approach.

Results show that participants indicated an overall positive attitude toward library collaboration in an academic setting. They believed in the desired individual and institutional benefits that they would gain if their libraries or parent organizations developed and enhanced a collaborative system. The three most important advantages of collaboration were emphasized. They are: to enlarge and improve the library services, including increasing users' access to inter‐library information resources; to reduce costs by sharing manpower and resources; and to share experience through communication and enhance skills and knowledge of staff through collaborative training.

The paper provides an overview and insights into demanding issues related to academic library collaboration in Oman. The result of this study helps propose a frame‐work or strategy for the purpose of initiating and developing a new system of academic library collaboration in Oman.

Library collaboration, overall, has hardly been studied in Oman, or at least in the context of academic librarianship. This paper highlights the importance of library collaboration and its impact on the changing environment of academic libraries.

The guest‐editors of the first Special Issue on E‐Collaboration provide an introduction to the issue. E‐collaboration is broadly defined as collaboration among individuals engaged in a common task using electronic technologies. A brief history of the evolution of e‐collaboration technologies is offered along with a discussion of research in the area. The paper concludes with a brief review of the contributions to the Special Issue and a look at one important future challenge for e‐collaboration researchers, the challenge of theoretical summarization.

To develop a process model of interorganizational systems (IOS) collaboration and systematic framework for understanding and classifying IOS technologies for interorganizational collaboration.

This paper synthesizes relevant concepts and findings in the IOS, economics, and management literature. It also presents empirical examples to illustrate key issues, practices, and solutions involved in IOS collaboration.

An integrative model of IOS collaboration is introduced and knowledge sharing, participative decision making, and conflict governance identified as three behavioral process elements underlying effective interorganizational collaboration. Extending Kumar and van Dissel's IOS framework to directly recognize these elements, a more complete collaboration‐oriented framework for characterizing key elements of interorganizational collaboration and classifying IOS technologies is developed.

This paper brings together diverse ideas into a systematic view of collaboration via interorganizational systems. It contributes to a deeper, fuller understanding of issues involved in achieving collaborative advantage with IOS technologies. The paper also identifies factors and relationships that researchers should consider in designing empirical studies, posing hypotheses about collaboration via IOS, and analyzing results.

The model and framework can serve as a check‐list of considerations that need to be dealt with by leaders of collaboration‐oriented IOS initiatives. The IOS framework and technology classification may also suggest ways in which IT vendors might provide better technological solutions, services, and software for interorganizational collaboration.

This new IOS collaboration model and framework provide more complete and useful guidance for researchers, educators, and practitioners.

Over the past decade the policy debate over improving U.S. public education has focused on market solutions (charter schools, privatization, and vouchers) and teacher evaluation through high stakes standardized testing of students. In this debate, teachers and their unions are often characterized as the problem. Our research offers an alternate path in the debate, a perspective that looks at schools as systems – the way schools are organized and the way decisions are made. We focus on examples of collaboration through the creation of long-term labor-management partnerships among teachers’ unions and school administrators that improve and restructure public schools from the inside to enhance planning, decision-making, problem solving, and the ways teachers interact and schools are organized. We analyzed how these efforts were created and sustained in six public school districts over the past two decades, and what they can teach us about the impact of significant involvement of faculty and their local union leadership, working closely with district administration. We argue that collaboration between teachers, their unions, and administrators is both possible and necessary for any meaningful and lasting public school reform.

Drawing on open systems theory, this study aims to investigate the direct and moderating effects of information collaboration in the pre-sale stage, transaction management collaboration in the transaction stage and customer service collaboration in the post-sale stage on the linkages of the online–offline store image and the market performance of small sellers.

Data were collected from multiple sources, including self-reported and online objective data from 148 small restaurants that simultaneously sell online and offline, for validating the developed research model. Partial least squares-based structural equation modeling was used for data analysis.

This study illustrates the direct effects of an online store’s image and online–offline collaborations on the market performance of small stores. This study further reveals the boom-bust moderating effects of different collaborations between online–offline images and market performance.

Small stores should be aware of the importance of information congruence and functional integration concerning online–offline collaboration. They should also recognize the paradoxical intervening effects of online–offline collaboration on different channels and arrange appropriate collaboration tactics.

This study presents a significant contribution to the open systems theory by revealing both constructive and destructive properties of the online–offline collaborative system with offline-to-online targeting. Vertically differentiated online–offline collaboration may strengthen one side of the store image but weaken the other side for promoting the market performance of small stores.