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Article
Publication date: 15 March 2013

Eleni Kaliva, Eleni Panopoulou, Efthimios Tambouris and Konstantinos Tarabanis

The purpose of this paper is to develop a domain model for online community building and collaboration in e‐government and policy modelling.

Abstract

Purpose

The purpose of this paper is to develop a domain model for online community building and collaboration in e‐government and policy modelling.

Design/methodology/approach

The authors followed a structured approach including five distinct steps: define the domain to be investigated; collect domain knowledge from both existing online community building and collaboration platforms and domain experts; analyse the gathered knowledge; develop and evaluate the domain model.

Findings

A domain model was developed for community building and collaboration in eGovernment and policy modelling, including the domain definition, the domain lexicon and the conceptual models modelling its basic entities and functions of the domain. In particular, the UML class diagram was used for modelling the domain entities and the UML use cases diagram for modelling the domain functions.

Originality/value

A literature search revealed a lack of domain models for online community building and collaboration, not only in e‐government and policy modelling but also in general. The proposed model provides a better understanding of the domain. It can also be used in the development of relevant platforms, leading to the reduction of software development costs and delivery time, as well as the improvement of software quality and reliability, by minimising domain analysis errors.

Details

Transforming Government: People, Process and Policy, vol. 7 no. 1
Type: Research Article
ISSN: 1750-6166

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Article
Publication date: 12 June 2017

Kaveh Abhari, Elizabeth J. Davidson and Bo Xiao

The importance of co-innovation platforms has been well established, but a valid and reliable instrument to measure the affordances of these platforms for co-innovation…

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1175

Abstract

Purpose

The importance of co-innovation platforms has been well established, but a valid and reliable instrument to measure the affordances of these platforms for co-innovation behavior has not yet been reported in the literature. A robust, validated instrument to measure co-innovation platform affordances (PAs) will facilitate the conduct of studies across different platforms and contribute to enhanced understanding of co-innovation behaviors, outcomes, and platform design. The purpose of this paper is to conceptualize co-innovation PAs, develop a reliable measurement instrument capturing critical facets of co-innovation, namely ideation, collaboration, and communication, and validate the instrument.

Design/methodology/approach

The construct of PAs was conceptualized based on the findings from two case studies of co-innovation networks and the key characteristics of social mediating technology affordances. The measurement items newly developed via a case study underwent a two-round exploratory analysis to ensure face validity and content validity. The resulting instrument was subjected to a pilot study and a field study to establish the necessary reliability and validity.

Findings

The findings of the study reveal that co-innovation PAs have three distinctive components, namely ideation, collaboration, and communication. Furthermore, the results of the study suggest that PAs are most appropriately operationalized as a second-order construct comprising all three components. The empirical results from the field study show a high degree of confidence in both translation validity and criterion-related validity.

Originality/value

Drawing from co-innovation and affordances literature, this study develops and validates a general instrument to measure co-innovation PAs. The result is a reliable and parsimonious instrument with 12 items. The authors believe that the instrument can contribute significantly to future empirical investigations of co-innovation behavior on virtual platforms.

Details

Industrial Management & Data Systems, vol. 117 no. 5
Type: Research Article
ISSN: 0263-5577

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Article
Publication date: 8 January 2018

Yu-Shan Su, Zong-Xi Zheng and Jin Chen

Innovation ecosystem is an emerging and popular concept in both academic and industrial circles. It offers a new perspective for enterprise strategy positioning. A…

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2333

Abstract

Purpose

Innovation ecosystem is an emerging and popular concept in both academic and industrial circles. It offers a new perspective for enterprise strategy positioning. A business can create more value through a healthy innovation ecosystem. The paper aims to discuss these issues.

Design/methodology/approach

In this paper, the authors utilize a new triple-layer core-periphery framework to analyze Insigma Group’s multi-platform collaboration innovation ecosystem, in order to explore the architecture and heterogeneous functions inside an innovation ecosystem.

Findings

The authors illustrate the components and working mechanisms of the four platforms, which function as ideation, entrepreneurship, financing and investment, and innovation, inside Insigma’s innovation ecosystem in detail, and explain how they interact and collaborate toward a shared aim of the whole innovation ecosystem.

Research limitations/implications

The innovation ecosystem is an emerging concept. In this study, the authors combined two existing analytical frameworks of innovation ecosystem, and proposed a triple-layer core-periphery framework, which enable us to analyze the heterogeneity inside an innovation ecosystem.

Practical implications

The authors discussed the role of government and its policies in shaping the innovation ecosystem at the enterprise level.

Originality/value

The authors believe that this paper provides a holistic study of Insigma’s innovation ecosystem. The triple-layer core-periphery framework can be used to study other enterprise innovation ecosystem in the future.

Details

Management Decision, vol. 56 no. 1
Type: Research Article
ISSN: 0025-1747

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Article
Publication date: 30 January 2009

Véronique Baudin and Thierry Villemur

The purpose of this paper is to present two classes of distance learning experiments, with feedbacks. The experiments are based on constructivism theory.

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1781

Abstract

Purpose

The purpose of this paper is to present two classes of distance learning experiments, with feedbacks. The experiments are based on constructivism theory.

Design/methodology/approach

The paper adopts an experimental approach. Experiments are made with students. The assessments come from an analysis of questionnaires.

Findings

The results show technical evaluations and pedagogical evaluations of the e‐learning platform.

Research limitations/implications

There are functional improvements of the developed platform.

Practical implications

There are technical improvements of the developed platform.

Originality/value

This paper presents a student centered pedagogical approach supported by distant e‐learning platform.

Details

Interactive Technology and Smart Education, vol. 6 no. 1
Type: Research Article
ISSN: 1741-5659

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Article
Publication date: 10 September 2020

Archana Singh, Sarika Sharma and Manisha Paliwal

Covid-19 outbreak has compelled the world-wide education system to use the digital collaboration platform (DCP) for online learning, for robust inclusive sustainable…

Abstract

Purpose

Covid-19 outbreak has compelled the world-wide education system to use the digital collaboration platform (DCP) for online learning, for robust inclusive sustainable education. The purpose of this paper is to understand the adoption intention and effectiveness of DCP using technology acceptance model (TAM) for online learning among students studying in higher education institutes (HEIs) in India.

Design/methodology/approach

A structured questionnaire has been adopted to survey and collect data from 324 students studying in HEI of Maharashtra state in India. The questionnaire consisted of 28 constructs. The constructs in this section were measured using a five-point Likert scale ranging. In the first step, first-order confirmatory factor analysis is carried out by using the software IBM AMOS-20. The initial model is generated for six constructs, and outcomes are used to analyze the model’s goodness of fit and construct validity. In second step, structural equation modelling is carried out to do the path analysis of the proposed model.

Findings

The findings connote that the interactivity, cost-effectiveness and the core TAM constructs as perceived usefulness form positive attitude towards usage of DCP and intention to adopt it in near future by the students of HEI of India. The research is an attempt to provide possible explanations for the epochal relationships between the constructs and discusses the usage of information, which can be further used to enhance the acceptance of DCP among students in urban as well as rural India.

Research limitations/implications

The results and findings will provide a direction to the various stakeholders such as educators, management, learners and the parents on the adoption intention of digital collaborative platform from a learner’s point of view. This will lead to the knowledge which will help in practical implementations of these technologies.

Practical implications

The results and findings will provide a direction to the various stakeholders such as educators, management, learners and the parents on the adoption intention of DCP from learner’s point of view. This will lead to the knowledge which will help in practical implementations of these technologies. The findings imply that the interactivity, cost-effectiveness and the core constructs of TAM such as perceived usefulness form positive attitude towards usage of DCP and intention to adopt it in near future by the students of HEI of India. This research provides possible explanations for the significant relationships between the constructs and discusses how this information can be used to enhance the acceptance of DCP among students in urban as well as rural India.

Social implications

This research provides possible explanations for the significant relationships between the constructs and discusses how this information can be used to enhance the acceptance of DCP among students in urban as well as rural India, which is the need of hour for sustainable education.

Originality/value

There are tremendous studies on online learning and use of digital platforms including the constructs of TAM but in the times of Covid-19, where it has become mandatory for all educational institutes to use the digital collaborative platform for continuance of education. The study is original and is an attempt to understand students’ perspective towards usage of DCP and its effectiveness in learning in the rural parts of Maharashtra from where the students hail to study in HEI in Pune and Mumbai.

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Article
Publication date: 5 November 2021

Raphael Lissillour and Jean-Michel Sahut

Technological firms increasingly depend on open innovation to compete in hypercompetitive markets. To openly engage the creativity of a multitude of private actors, firms…

Abstract

Purpose

Technological firms increasingly depend on open innovation to compete in hypercompetitive markets. To openly engage the creativity of a multitude of private actors, firms can rely on crowdsourcing. Crowdsourcing challenges global companies as they span organizational boundaries to attract multiple local partners. Global companies must engage in boundary spanning to successfully communicate and create a sense of community with smaller local partners despite status and cultural differences. The collaboration between Google and developers in China deserves to be studied in particular, because it operates within a restricted market.

Design/methodology/approach

This paper argues that crowdsourcing for innovation on a global scale requires effective boundary spanning capabilities. These boundary-spanning practices ensure smooth cooperation with the crowd and solve problems relating to differences in status and organizational contexts. This study applies Bourdieu's theory of practice including the concept of capital (economic, intellectual, social and symbolic) to understand the social relationships between Google and a growing community of Chinese developers. It also draws on a case study including ten semistructured interviews, which have been triangulated with internal documents and data from selected websites.

Findings

Four types of capital (symbolic, intellectual, social and economic) have been identified as important devices to understand the sources of power and the stakes of Googlers and developers in the joint field. These types of capital contribute to structure the social fields in which developers and Google cooperate and their practice. The success of the collaboration between Google and Chinese developers can arguably be attributed to Google's ability to create boundary-spanning activities in order to reduce the endowment differential in the four types of capital and improve their communication. Therefore, this research provides a deep and conceptualized description of boundary-spanning practices, as well as providing a useful contribution for managers involved in crowdsourcing via platform in culturally different markets.

Research limitations/implications

The main limitation of this study is methodological in nature, relating to the absence of interviews with board members of Google China who are reluctant to speak about Google activities in China for political raisons. This restriction is partly counterbalanced by the analysis of publicly available secondary data such as news and communications.

Practical implications

This research has generated practical recommendations for managers of organizations, which require optimal boundary spanning for crowdsourcing. Managers must understand the different sources of social boundaries between their organization and the crowd. The crowd should be segmented into smaller groups with distinctive identities, and organizations should systematically design boundary-spanning activities to address each boundary of each segment. The boundary-spanning activities involve a specific set of tools, programs and platforms to address the target group. Efficient boundary spanning depends on the necessity to select boundary spanners with high cultural intelligence and communication skills.

Social implications

This paper draws on Bourdieu's theory of practice to investigate the role of boundary spanning in crowdsourcing for innovation, specifically in the joint field between Google and Chinese developers. This research reveals how boundary objects such as developer documents, websites, programs and events are essential for developers to be able to participate on Google's platform. Companies should be prepared to invest in the design and delivery of boundary-spanning activities and objects, knowing that these are also a locus for negotiation with local partners.

Originality/value

This research contributes to the literature by applying the boundary-spanner theory to Google crowdsourcing practices within a restricted market. Bourdieu's theory of practice has proven to be a potent perspective with which to better understand the positive role of boundary spanners in the joint field between Google and Chinese developers. Moreover, this practice perspective has not been used in prior research to highlight power relations in crowdsourcing for innovation. This study has shown that, in addition to boundary objects, boundary spanners can also contribute in the transfer of intellectual capital, which is the pivotal resource for boundary spanning in this field.

Details

Information Technology & People, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-3845

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Article
Publication date: 25 July 2018

Wenhui Fu, Qiang Wang and Xiande Zhao

The purpose of this paper is to explore research opportunities for service innovation and system design in network platforms by investigating representative case examples…

Abstract

Purpose

The purpose of this paper is to explore research opportunities for service innovation and system design in network platforms by investigating representative case examples in an emerging market, China.

Design/methodology/approach

The authors provide four case examples to illustrate the manner in which network platforms facilitate and lead to service innovation and effective system design. Then, the authors propose nine research directions that present significant research opportunities, and the authors make theoretical and methodological suggestions.

Findings

The results indicate that research opportunities exist mainly in three areas: ecosystem design and evolution, including role design, coherence and sustainability issues; leader–participant collaboration, including governance, co-opetition and innovation stimulation issues; and transformation of traditional industries, including process informatization, modularization and standardization issues.

Originality/value

This study extends the platform-related literature by showing new platform features represented by case evidence from emerging economies, and provides recommendations to guide and direct management practices and efforts in platform-based service innovation and system design.

Details

Industrial Management & Data Systems, vol. 118 no. 5
Type: Research Article
ISSN: 0263-5577

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Article
Publication date: 24 April 2020

Xiufeng Cheng, Ziming Zhang, Yue Yang and Zhonghua Yan

Social coding platforms (SCPs) have been adopted by scores of developers in building, testing and managing their codes collaboratively. Accordingly, this type of platform

Abstract

Purpose

Social coding platforms (SCPs) have been adopted by scores of developers in building, testing and managing their codes collaboratively. Accordingly, this type of platform (site) enables collaboration between enterprises and universities (c-EU) at a lower cost in the form of online team-building projects (repositories). This paper investigates the open collaboration patterns between these two parties on GitHub by measuring their online behaviours. The purpose of this investigation is to identify the most attractive collaboration features that enterprises can offer to increase university students' participation intentions.

Design/methodology/approach

The research process is divided into four steps. First, the authors crawled for numerical data for each interactive repository feature created by employees of Alibaba on GitHub and identified the student accounts associated with these repositories. Second, a categorisation schema of feature classification was proposed on a behavioural basis. Third, the authors clustered the aforementioned repositories based on feature data and recognised four types of repositories (popular, formal, normal and obsolete) to represent four open collaboration patterns. The effects of the four repository types on university students' collaboration behaviour were measured using a multiple linear regression model. An ANOVA test was implemented to examine the robustness of research results. Finally, the authors proposed some practical suggestions to enhance collaboration between both sides of SCPs.

Findings

Several counterintuitive but reasonable findings were revealed, for example, those based on the “star” repository feature. The actual coding contribution of the repositories had a negative correlation with student attention. This result indicates that students were inclined to imitate rather than innovate.

Originality/value

This research explores the open collaboration patterns between enterprises and universities on GitHub and their impact on student coding behaviour. According to the research analysis, both parties benefit from open collaboration on SCPs, and the allocation or customisation of online repository features may affect students' participation in coding. This research brings a new perspective to the measurement of users' collaboration behaviour with output rates on SCPs.

Details

Internet Research, vol. 30 no. 4
Type: Research Article
ISSN: 1066-2243

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Article
Publication date: 29 June 2012

Hossein Bidgoli

The purpose of this article is twofold. The first is to be able to understand the technical capabilities of e‐collaboration systems from their inception to the present…

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1070

Abstract

Purpose

The purpose of this article is twofold. The first is to be able to understand the technical capabilities of e‐collaboration systems from their inception to the present time and their possible future capabilities. The study examines the capabilities of 11 such systems. The article's second purpose is to be able to understand the reasons for the popularity and widespread utilization of e‐collaboration technologies by a large number of organizations.

Design/methodology/approach

The authors conducted literature review and also examined the technical manuals and technical features of 11 leading collaboration platforms. These collaboration tools were also used hands‐on. Selected users of these systems were also interviewed in order to find out their opinions regarding the usability and functionality of these systems.

Findings

After careful review of the literature and analyzing the technical capabilities of 11 e‐collaboration systems the finding of this study was the understanding of and the reasons for the popularity and widespread utilization of e‐collaboration technologies by a wide variety of organizations. Another finding of this study was a clear understanding of different generations of e‐collaboration technologies and the expected capabilities and features of the future generations of these systems.

Originality/value

This paper has significant value for practitioners and organizations that are either using e‐collaboration technologies in their day‐to‐day operations or attempting to employ these tools in order to improve productively and competitiveness and achieving organizational efficiency and effectiveness.

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Article
Publication date: 16 October 2017

Cancan Wang and Rony Medaglia

As social media technologies permeate public life, the current forms of collaboration between government and non-government stakeholders are changing. The purpose of this…

Abstract

Purpose

As social media technologies permeate public life, the current forms of collaboration between government and non-government stakeholders are changing. The purpose of this paper is to investigate how social media use reconfigures the organizing practices around such collaboration. A case study of a collaborative e-government project showcases how emergent organizing practices through external social media differ from existing ones along the dimensions of time, task, team and transition.

Design/methodology/approach

This paper presents a case study of a collaborative e-government project on open data, organized by Shanghai Municipality, local businesses, universities and non-governmental organizations, using an external social media platform, WeChat. Adopting the theoretical lens of temporary organization, the paper identifies the key aspects of change emerged in the organizing practices of this collaboration.

Findings

The findings outline how the use of external social media reconfigures the collaboration between government and non-government stakeholders along the four dimensions of time, task, team and transition. The new form of collaboration is reconfigured along the lines of (1) an ad hoc and non-linear management of time; (2) discursive task creation, assignment and engagement among stakeholders; (3) a serendipitous engagement of team members based on expertise; and (4) a shift in formal and informal organizing practices.

Originality/value

This paper provides insights on the use of external social media for collaboration in e-government research and develops the concept of temporary organization in a sociomaterial setting. It also provides practical suggestions on how to manage new forms of public projects leveraging on the capacity of external social media.

Details

Transforming Government: People, Process and Policy, vol. 11 no. 4
Type: Research Article
ISSN: 1750-6166

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