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1 – 10 of over 3000Minh Tran and Dayoon Kim
The authors revisit the notion of co-production, highlight more critical and re-politicized forms of co-production and introduce three principles for its operationalization. The…
Abstract
Purpose
The authors revisit the notion of co-production, highlight more critical and re-politicized forms of co-production and introduce three principles for its operationalization. The paper’s viewpoint aims to find entry points for enabling more equitable disaster research and actions via co-production.
Design/methodology/approach
The authors draw insights from the authors’ reflections as climate and disaster researchers and literature on knowledge politics in the context of disaster and climate change, especially within critical disaster studies and feminist political ecology.
Findings
Disaster studies can better contribute to disaster risk reduction via political co-production and situating local and Indigenous knowledge at the center through three principles, i.e. ensuring knowledge plurality, surfacing norms and assumptions in knowledge production and driving actions that tackle existing knowledge (and broader sociopolitical) structures.
Originality/value
The authors draw out three principles to enable the political function of co-production based on firsthand experiences of working with local and Indigenous peoples and insights from a diverse set of co-production, feminist political ecology and critical disaster studies literature. Future research can observe how it can utilize these principles in its respective contexts.
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Malgorzata Zieba and Paweł Kończyński
This paper aims to explore the topic of client co-production in knowledge-intensive business services (KIBS). The paper first sketches a theoretical background and reviews…
Abstract
Purpose
This paper aims to explore the topic of client co-production in knowledge-intensive business services (KIBS). The paper first sketches a theoretical background and reviews previous studies on factors affecting successful client co-production in such companies and then examines these factors via case study research among a small KIBS company and its five customers.
Design/methodology/approach
The paper is based on an in-depth analysis of literature devoted to client co-production in KIBS firms and on the results of case studies analysis. The authors explore theoretically and empirically the perception of factors behind a successful client co-production process of a KIBS company from the point of view of both customers and service provider. The examination resulted in the clarification of what a successful client-KIBS firm cooperation should look like and what kind of actions KIBS firms should undertake to provide it.
Findings
As the analysis shows, to perceive client-KIBS firm cooperation as successful, customers desire on hand immediate effects that would justify and compensate their time and money investments (e.g. new clients or brand recognition) and on the other hand, some of them desire positive changes in longer-term, which tangible form is associated with the newly obtained knowledge and more importantly, freshly developed and written strategy. Among the factors that influence the co-production process one can list teamwork, trust, communication and knowledge flows.
Research limitations/implications
Research results are limited to one KIBS company operating in Poland and its five customers. As such, they are not conclusive for the whole KIBS sector. The findings of both literature review and case study analysis indicate that there are several outcomes that are expected from the point of view of a KIBS customer when selecting the service of a KIBS company. The paper examines important aspect of service co-production and provides practical guidelines how cooperation between KIBS firms and their customers should look like.
Practical implications
The paper examines the relationship between a client and a KIBS company and explores the factors influencing the successful outcome of this relation. The paper provides guidelines on how this type of relation should be handled by managers or owners of KIBS firms.
Originality/value
The paper contributes to the literature on KIBS firms, especially in the scarce area of practical mechanics of their cooperation with customers. The paper also suggests further research possibilities in this area.
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This study focuses on the relationship between knowledge sharing and knowledge effectiveness. By learning orientation and co-production, this study demonstrates the indirect…
Abstract
Purpose
This study focuses on the relationship between knowledge sharing and knowledge effectiveness. By learning orientation and co-production, this study demonstrates the indirect effects of knowledge sharing on knowledge effectiveness. Moreover, the direct and indirect effects of knowledge sharing – which vary with the different levels of tacit knowledge – on knowledge effectiveness are examined.
Design/methodology/approach
The proposed model is tested using a structural equation model that involves LISREL and multi-group analyses.
Findings
Knowledge sharing increasingly affects knowledge effectiveness under the condition of explicit knowledge. The mediating roles of learning orientation and co-production in the process of tacit knowledge sharing become apparent.
Originality/value
Knowledge sharing across organizations can be regarded as a dynamic process. In view of the increasing importance of knowledge sharing across organizations, this study provides insight into the method of receiving useful knowledge across organizations.
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The purpose of this paper is to examine whether the popular policy assumption of co-production is feasible in secure psychiatric settings.
Abstract
Purpose
The purpose of this paper is to examine whether the popular policy assumption of co-production is feasible in secure psychiatric settings.
Design/methodology/approach
The assumptions of co-production are listed and then used as a basis for an immanent critique to test the feasibility described in the purpose of the paper. An explanatory critique exploring consumerism in the welfare state then follows. These forms of critique are derived from the philosophy of critical realism.
Findings
A distinction is made between the co-production of knowledge about mental health services and the actual co-production of those services. It is concluded that the former has emerged but the latter is not feasible, given the limitations on citizenship imposed by psychiatric detention.
Research limitations/implications
Evidence for the co-production of mental health services (rather than the co-production of knowledge about those services) remains sparse.
Practical implications
The contradictions about citizenship created by the existence of mental health legislation and the social control role of mental health services requires ongoing honest reflects by mental health professionals and those responsible for the development of mental health services.
Social implications
As described above, mental health legislation pre-empts confidence in the co-production of mental health services.
Originality/value
Whilst there is a small literature on co-production and mental health services, alluded to at the outset, this paper uses immanent and explanatory critiques to deepen our understanding of the topic.
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This study aims to explore adult professional’s role using the conceptual framework of co-production. It proposes that when adult professionals recognise children’s expertise…
Abstract
Purpose
This study aims to explore adult professional’s role using the conceptual framework of co-production. It proposes that when adult professionals recognise children’s expertise, they can form equal, interdependent partnerships as co-constructors of knowledge which are integral to co-production practice, but structural and cultural barriers persist when working with justice involved children. This study investigates the sociocultural context of Hong Kong to expand critical knowledge of co-production in youth justice.
Design/methodology/approach
This paper uses a qualitative approach and reports on data gathered from participant observation and interviews with social workers in a local children’s service.
Findings
This paper empirically uncovers how missed opportunities for social workers to transform their role when working with justice involved children. Partnerships were highly valued as an important part of social workers role, but in practice, equal partnerships were met with institutional and cultural barriers, whereas interdependency formed but social workers still navigated tensions of regulating children’s behaviour.
Research limitations/implications
Deeper theoretical understanding of the structural and cultural impact on co-production across youth justice in the Hong Kong context remains to be explored, though focusing on the repositing of adult professional roles supports a greater understanding of the conflicting practice within youth justice.
Practical implications
Professionals can reflect critically on how their role as co-constructors of knowledge can be achieved to expand children’s meaningful participation into the planning and design of programmes to co-create objectives and share power.
Originality/value
This paper combines theory of co-production with local Asian practices, identifying how barriers towards transformation play out through relationships between children and front-line professionals.
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Nancy Duxbury, Fiona Eva Bakas and Cláudia Pato Carvalho
Culture is increasingly recognized as a key component of local development, but this attention is largely focused on large cities. This paper aims to focus on the ways in which…
Abstract
Purpose
Culture is increasingly recognized as a key component of local development, but this attention is largely focused on large cities. This paper aims to focus on the ways in which the innovative, participatory action-research (PAR) methods of IdeaLabs and community intervention workshops are used by two projects with solidarity economy enterprise (SEE) participants to activate place-based cultural resources for local development in small communities.
Design/methodology/approach
An in-depth reflexive analysis undertaken by researchers involved in the two projects, taking a feminist ethics of care perspective, demonstrates the ways in which these two PAR methods promote local development with the goal of fighting against the economic, social and cultural degradation of small cities and rural areas.
Findings
The PAR methods used by the two projects examined stimulate place-based local development initiatives through collaboration and knowledge co-production among participants and researchers. The projects go beyond an instrumental view of the use of culture and the arts for local development to innovate and demonstrate new methodologies for more participatory approaches.
Originality/value
This paper addresses a gap in social economy literature, presenting methods that can be used in PAR projects to catalyse the use of culture as a local development tool by local SEEs.
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– The purpose of this paper is to report on how public service professionals cope with co-production as a way to produce and develop public services.
Abstract
Purpose
The purpose of this paper is to report on how public service professionals cope with co-production as a way to produce and develop public services.
Design/methodology/approach
The paper draws on the literature of co-production and collaborative public service innovation. The research approach was an explorative case study, presenting a pilot neighbourhood co-production project.
Findings
Conflicting approaches to co-production with various implications are used simultaneously, causing uncertainly among the professional co-producers. When moving from rhetoric to practice there seems to be a lack of tools and methods for applying and utilising the possibilities of co-production. The processes of co-production and their implications should be thoroughly understood and managed throughout public service organisations, from politicians to frontline workers.
Practical implications
The paper demonstrates that co-production calls for renewed organisational structures and managerial tools, especially concerning the evaluation of co-production. Focal managerial, organisational, cultural and processual notions for supporting professional co-production are provided.
Originality/value
This paper makes an important contribution to the discussion of co-production, examining an important, yet understudied, perspective on public service professionals as co-producers.
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Sonia Patton, Anne McGlade and Joe Elliott
This paper explores the perceptions of a small cohort of participants in the “Involving People” programme. This 35-week course recruited staff from across statutory, voluntary and…
Abstract
Purpose
This paper explores the perceptions of a small cohort of participants in the “Involving People” programme. This 35-week course recruited staff from across statutory, voluntary and charity sectors who aimed to lead and develop change initiatives within their respective organisations. The study captured staff views on the extent to which their training in co-production enabled them to deliver sustainable service improvement within their organisations.
Design/methodology/approach
This was a small scale, qualitative study, using a purposive sampling approach. Of the 18 staff participants, 5 agreed to participate in face-to-face semi-structured interviews. Through a process of free text analysis, several themes and sub-themes were identified.
Findings
Several barriers and opportunities were highlighted coupled with suggestions on changes to public service delivery based on equal and reciprocal relationships between professionals, service users and their families. Organisational structures and silo working still act as an inhibiter for real change.
Research limitations/implications
Additionally, it was demonstrated that training in the area of co-production can act as a catalyst for wider service improvements. It can enhance staff confidence to profile the importance of service user involvement, persuading their colleagues of its benefits and challenging practice where co-production is not happening. However, a collective leadership and a shared language on co-production are still needed to develop inclusive organisational cultures.
Originality/value
This was the first study of its kind in Northern Ireland which highlighted that there was a need for a collective leadership and a shared language on co-production to develop inclusive organisational cultures.
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Mental health services have changed significantly in the past few decades. Currently, our services are transforming from one that was biomedically led to one that encompasses a…
Abstract
Mental health services have changed significantly in the past few decades. Currently, our services are transforming from one that was biomedically led to one that encompasses a recovery orientation. Additionally, a new field of study as it related to mental health care is emerging that of trauma-informed care. In this chapter, we explore briefly what we mean by the terms trauma and trauma-informed care. This is followed by a critical examination of how co-production and servant leadership can work together to support individuals through their trauma towards recovery and well-being. From which, we suggest that peer support workers are suitable candidates to co-produce trauma-informed services as they embody the connecting principles of choice and empowerment needed for all three concepts to converge and work together to enhance recovery and well-being. While I focus on using co-production in the mental health space in this chapter, the principles and practices can equally apply to other health and social care services.
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Lene Gissel Rasmussen, Halfdan Thorsø Skjerning and Viola Burau
The present paper describes the interplay between the “why” and “how” in co-production based on a case study of community-based healthcare in Denmark involving municipalities and…
Abstract
Purpose
The present paper describes the interplay between the “why” and “how” in co-production based on a case study of community-based healthcare in Denmark involving municipalities and voluntary sports clubs. So far, policy practice and research have focussed on the “why” – the rationales and pre-requisites – of co-production. However, there seems to be a lack of knowledge about the “how” of co-production in the interplay between professionals and volunteers. The paper asks how co-production is being perceived and practised according to existing norms and objectives of public healthcare and civil society, drawing on the theory of institutional logics.
Design/methodology/approach
The paper uses a critical case study approach to examine the practice of co-production. The analysis builds on qualitative data from nine semi-structured interviews, two information interviews and project documents. Interviews were recorded, transcribed verbatim and coded.
Findings
This paper demonstrates that compatibility of institutional logics was not given, nor did the co-existence of potentially competing logics necessarily result in conflict in co-production. Instead, in this case study co-production emerged as highly contingent, reflecting the dynamic interaction between logics and context-specific management.
Originality/value
This paper makes an original contribution to the conceptual understanding of co-production in emphasising the benefit of paying attention to the network logic when building bridges between public healthcare and civil society – and to unite the seemingly contradictory “why” and “how” of co-production in practice.
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