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Three main challenges for public management are identified in this chapter: achieving higher efficiency in the internal operations; building and managing public networks for improving the effectiveness of policy making and service delivery; engaging mini-publics to co-create public outcomes and public values. The chapter highlights that these challenges happen in different domains: within the public organization; across public networks at the inter-organizational level; within open governance arenas, platforms and ecosystems in the civic/community domain. For each domain some key actors with whom engage in processes of public value co-creation are illustrated. The result is a conceptual map for public managers to better understand the nature of modern public management and to design processes of public value co-creation.

Performance management is the ‘Achilles heel’ of many reforms and public management practices and requires changes. Governance in general and co-production in particular impose an organizational setting which requires rethinking performance management, which is still conceptually embedded in New Public Management paradigm. This chapter builds on the latest co-production framework and service-dominant logic and outlines new challenges for rethinking performance measurement and management. It also discusses how public service design (PSD) may interact with them. As a result the need to shift between performance control loops has been emphasized, suggesting that service design may significantly support internal ex-nunc performance management. Although it should be facilitated in addressing some of the performance challenges, an outline of a framework for appropriate method has also been proposed.

Within the developing exploration of the role of the scholar-practitioner, the situation in which scholar-practitioners engage in the scholarship of practice in their own organizational systems has not received much attention. This chapter adopts the position that scholar-practitioners are not merely practitioners who do research but rather that they integrate scholarship in their practice and generate actionable knowledge, that is, knowledge that is robust for scholars and actionable for practitioners. This chapter explores the phenomenon of scholar-practitioners engaging in the scholarship of practice in their own organizational systems as inside change agents. It discusses how scholar-practitioners engage in inquiry-in-action in first-, second-, and third-person modes of inquiry and practice in the present tense and provides a methodology and methods for such engagement that it be rigorous, reflective, and relevant.

The growing turbulence of the external environment has progressively led to the necessity by organizations of exploiting new opportunities provided by data-driven approaches for supporting the even more complex decision-making processes. The new digital environment has led to the development and adoption of innovative approaches; also in the urban context which has always been characterized by different, interconnected, and dynamic dimensions. Urban governance models have been enhanced by smart technologies, which act as enablers of advanced services and foster connections between citizens, public and private organizations, and decision-makers. In this context, the objective of this chapter is to examine the role of data-driven approaches in the urban context during the chaotic and high variable circumstances related to the diffusion of the Coronavirus disease 2019 (Covid-19). Thanks to the adoption of the co-evolutionary perspective, a cycle in urban governance decision-making approach based on digital technologies is depicted and its contribution for managing the ongoing Covid-19 is traced. The results of the analysis highlight how the data-driven approach supports urban decision-making process and shed light on the co-evolutionary perspective as heuristic device to map the interactions settled in the networks between local governments, data-driven technologies, and citizens. In this sense, this chapter offers interesting insights, potentially capable of generating useful implications for both researchers and professionals in the public sector.

In recent years, we have seen a paradox. No matter how much the government strives to incorporate technology into classrooms as a learning resource for students, both national and international reports prove that this is a difficult aim to achieve purpose. Training both preservice and in-service teachers is vitally important for technology to become part of everyday school life. But to achieve this, we must move away from the techno-centric focus of technology. This chapter analyzes the importance of focusing on implementing technologies in the learning activities that teacher-trainers design to prepare preservice teachers. We describe seven types of activities: assimilative, informative management, applicative, communicative, productive, experiential, and evaluation. All of these technology-based learning activities, organized in learning sequences, potentially help teachers to come to terms with technological knowledge in their pedagogical content area.

The connotation of sustainable tourism occupies prime importance in the light of prevalent pandemic situations across the globe. One such deliberation is the construct of regenerative travel, a type of “matured tourism” with restoration and rejuvenation of destinations as its pillars. With the COVID-19 pandemic, the tourism rate was dropped by nearly 65% across the world, leaving the countries' economies shattered and communities depending on tourism experiencing massive unemployment. However, regenerative tourism provides a way to secure a future of tourism and allows the communities to coexist with tourist attractions and sustain new models of tourism. This chapter examined the concept of regenerative tourism to build resilience particularly during the post-COVID-19 pandemic. The result shows various strategies for implementation of regenerative tourism, framework approach not recovery of tourism and renewing of tourism. Additionally, implications of regenerative tourism could be foreseen, and a roadmap is provided for the tourism stakeholders.

Though some disaster risk reduction and management (DRRM) abstractions and core concepts may appear transparently obvious to some readers, others might not easily grasp the complexities embedded in them. This chapter focusses on the main arguments connected to DRRM. It unravels some of the complexities that abound in the framing of key disaster risk reduction concepts in literature. This chapter is divided into three parts. The first part focusses on understanding the dynamics of disasters. This part revisits definitions of disasters in literature, how they have been conceptualised in academia and what makes them different from other related concepts such as hazards, crisis, vulnerabilities and emergencies. Furthermore, considering that some impacts of disasters are more obvious than others, it examines some of the less conspicuous relationships between disasters and other phenomena. The second part examines the concept of DRRM in existing literature, highlighting the importance of resilience in DRRM and revisiting key methodological approaches in building resilience among communities. The third part places the concept of DRRM within the African context. It demonstrates the delicate aspects embedded in successful DRRM in Africa amid institutional development and policy issues. This part concludes with the identification of key knowledge gaps in DRRM in Africa. These knowledge gaps identified in the wider literature are used to justify why the chapters in this book and the context covered (sub-Saharan Africa) are of utmost importance in DRRM.