Search results

1 – 10 of over 7000
To view the access options for this content please click here
Article
Publication date: 8 May 2018

Changhyun Park and Heesang Lee

The purpose of this study is to identify the types and features of business relationship when the value co-creation phenomenon is extended to an early stage of the value…

Abstract

Purpose

The purpose of this study is to identify the types and features of business relationship when the value co-creation phenomenon is extended to an early stage of the value chain, in which technological innovation is essential, in a high-tech business-to-business (B2B) market.

Design/methodology/approach

The methodology of building a theory from a case study is adopted in this study to propose an early-stage value co-creation network. Qualitative data are coded on the basis of grounded theory coding after collecting the triangulation data from multiple sources.

Findings

In a high-tech B2B market, three types of business relationships (supplier–customer mutual, supplier-centric and network-based business relationships) co-create values at an early stage of the value chain. Intellectual resource, efficiency resource and supplier-centric business relationships are uniquely found in this stage.

Research limitations/implications

This study provides new insight suggesting that the notion of value co-creation can be extended to early stages of the value chain in a high-tech B2B market. In addition, this research identifies vital business relationships and how these relationships develop successfully at an early-stage value co-creation network in a high-tech B2B market.

Practical implications

Technology development managers at an early stage of the value chain can co-create relationship benefits by building proposed business relationships integrating resources in a high-tech B2B market. In addition, marketing managers should consider the early stage as another source of value co-creation.

Originality/value

The notion of value co-creation is extended from the later stage to an early stage of the value chain in a high-tech B2B market. Consolidated framework of a value co-creation network integrating actors, resources and relationships, suggested in this study, will be valuable for further theoretical research and business application.

Details

Journal of Business & Industrial Marketing, vol. 33 no. 4
Type: Research Article
ISSN: 0885-8624

Keywords

To view the access options for this content please click here
Article
Publication date: 10 April 2019

Juliane Jarke

The purpose of this paper is to review interventions/methods for engaging older adults in meaningful digital public service design by enabling them to engage critically…

Abstract

Purpose

The purpose of this paper is to review interventions/methods for engaging older adults in meaningful digital public service design by enabling them to engage critically and productively with open data and civic tech.

Design/methodology/approach

The paper evaluates data walks as a method for engaging non-tech-savvy citizens in co-design work. These were evaluated along a framework considering how such interventions allow for sharing control (e.g. over design decisions), sharing expertise and enabling change.

Findings

Within a co-creation project, different types of data walks may be conducted, including ideation walks, data co-creation walks or user test walks. These complement each other with respect to how they facilitate the sharing of control and expertise, and enable change for a variety of older citizens.

Practical implications

Data walks are a method with a low-threshold, potentially enabling a variety of citizens to engage in co-design activities relating to open government and civic tech.

Social implications

Such methods address the digital divide and further social participation of non-tech-savvy citizens. They value the resources and expertise of older adults as co-designers and partners, and counter stereotypical ideas about age and ageing.

Originality/value

This pilot study demonstrates how data walks can be incorporated into larger co-creation projects.

Details

Online Information Review, vol. 43 no. 6
Type: Research Article
ISSN: 1468-4527

Keywords

To view the access options for this content please click here
Article
Publication date: 10 October 2016

Steve Baron and Rebekah Russell-Bennett

The purpose of this paper it to highlight the challenges of managing and handling data for services marketers that have been brought about by the contemporary environment…

Abstract

Purpose

The purpose of this paper it to highlight the challenges of managing and handling data for services marketers that have been brought about by the contemporary environment and emerging schools of thought.

Design/methodology/approach

A comparison is made between conventional data collection and statistical analysis, and the need to glean information from large, pre-existing data sets for future contributions to service research.

Findings

For service marketers to tackle real world, large problem areas, there will be a need to develop methods of dealing with data which pre-exist in many forms, as well as data that are collected via well-established procedures.

Originality/value

The study should be an encouragement for services marketing researchers to develop innovative methods of data handling which recognize a world of burgeoning data sources and types.

Details

Journal of Services Marketing, vol. 30 no. 7
Type: Research Article
ISSN: 0887-6045

Keywords

To view the access options for this content please click here
Book part
Publication date: 12 December 2017

Sarah Quinton and Nina Reynolds

The purpose of this chapter is to situate how the digitalized research environment is changing the roles of researchers and participants, and how these changes lead to…

Abstract

The purpose of this chapter is to situate how the digitalized research environment is changing the roles of researchers and participants, and how these changes lead to more complex and less discrete ethics challenges. Incorporating contemporary examples from the social sciences, we outline the core challenges of the changing research landscape that embrace both research actors (researcher, participant, and research users) and data issues. The ethical implications related to research actors’ roles are discussed by considering how data is accessed, how people can now participate in research, and issues related to accessing participants. Digital data and associated ethical issues are explored through examining authorship and ownership, how digital data is produced, and how research transparency can be achieved. Following on from this consideration of research actors and data issues, we suggest which challenges have been re-contextualized by the digital environment, and which are novel to the digital research context, outlining six practical yet reflective questions for researchers to ask as a way to navigate ethics in the digital research territory.

Details

The Ethics of Online Research
Type: Book
ISBN: 978-1-78714-486-6

Keywords

To view the access options for this content please click here
Article
Publication date: 12 September 2018

Maxat Kassen

The purpose of this paper is to study a multi-institutional and multi-layer nature of open data-driven communication processes that provide a collaborative platform to…

Abstract

Purpose

The purpose of this paper is to study a multi-institutional and multi-layer nature of open data-driven communication processes that provide a collaborative platform to meet the interests of various stakeholders in advancing public sector innovations, namely, government agents, citizens, independent developers, non-governmental organizations, mass media and businesses alike and understand an important role of mutually beneficial public–private partnerships in the area.

Design/methodology/approach

This is a case study research, which itself is based on a combinative approach, especially in applying, in a successive order, two methods of investigation, namely, stakeholder and policy analysis. In general, the combination of these two research techniques is useful in understanding the most important collaborative trends in the area and locating key institutional drivers and challenges that open data policymakers face today in implementing related digital collaborative and participatory platforms.

Findings

The open data concept could provide a promising collaborative platform to network various e-government stakeholders and accelerate related technology-driven public reforms. The successful implementation of the idea demands a fairly equal contribution from representatives of both public and private sectors of economy. The case has also clearly demonstrated the importance of cooperation with the local non-governmental sector, independent developers and journalists, whose active participation is a key factor for the overall progress of the open data phenomenon, to a greater degree, as a collaborative movement rather than an instrument of public sector innovations.

Research limitations/implications

One of the fundamental limitations of the investigation is that it is a single case study. It explores the development of open data phenomena in the context of such an advanced post-industrial society as Finland. In this regard, in order to support key arguments of the research, it is necessary to compare its findings with the results of similar case studies in other administrative, political and socioeconomic settings, which would open new promising dimensions for future research in this direction.

Practical implications

Policy recommendations are proposed by the author in the discussion section, which could help, for example, to boost information campaigns in popularizing open data technologies and its reuse among independent developers. A lot of unique visualizations and illustrations are presented in the paper to help readers grasp better key ideas of the research. In this respect, the paper is intended for a global professional community of open data experts, e-government specialists, political scientists, journalists, lawyers, students of public policy and public administration and all those who are interested in studying the phenomenon from the perspective of its key stakeholders.

Social implications

The author of the paper tried to develop a universal framework of case study research that could be used in investigating phenomena of open data not only in Finland but also in the context of other post-industrial societies, especially in analyzing roles of various stakeholders in adopting open data-driven collaborative and civic engagement platforms and startups.

Originality/value

This research presents a first case study that investigates a collaborative potential of open data phenomena from a stakeholder perspective in a more holistic manner, especially in analyzing professional networking platforms and related communication activities that meet the interests of stakeholders as diverse as government agents and journalists, independent developers and academia, charities and businesses in an attempt to better understand the fundamental factors of the open data movement as a collaborative socioeconomic trend.

Details

Aslib Journal of Information Management, vol. 70 no. 5
Type: Research Article
ISSN: 2050-3806

Keywords

To view the access options for this content please click here
Book part
Publication date: 23 August 2018

Erin Roberts

Purpose – This reflexive account of bilingual research on rural household energy consumption within the researcher’s home community problematises her position as an…

Abstract

Purpose – This reflexive account of bilingual research on rural household energy consumption within the researcher’s home community problematises her position as an insider researching ‘at home’. The chapter introduces the idea of the ‘transient insider’ as a way of better explaining her position, before going on to consider the ways in which fieldwork becomes bound up with emotionally and intellectually taxing professional and personal dilemmas.

Methodology/Approach – The study involved conducting repeat in-depth interviews with 11 households (25 individuals) – both together and apart – in rural north-west Wales.

Findings – The chapter illustrates the importance of paying heed to one’s own emotions during the research process – particularly those that may be uncomfortable – as a means of better understanding our own positionality as researchers and its role in the co-creation of interview data.

Originality/Value – The chapter builds on earlier work that has engaged with the role of emotion and subjectivity in shaping the research process and extends these discussions by examining the complexities involved in holding the position of the ‘transient insider’.

Details

Emotion and the Researcher: Sites, Subjectivities, and Relationships
Type: Book
ISBN: 978-1-78714-611-2

Keywords

Content available

Abstract

Details

Online Information Review, vol. 43 no. 6
Type: Research Article
ISSN: 1468-4527

To view the access options for this content please click here
Article
Publication date: 8 May 2017

Stuti Saxena

The purpose of this paper is to review the strengths and weaknesses of open government data (OGD) in the Gulf Cooperation Council (GCC) member states: Bahrain, Kuwait…

Abstract

Purpose

The purpose of this paper is to review the strengths and weaknesses of open government data (OGD) in the Gulf Cooperation Council (GCC) member states: Bahrain, Kuwait, Qatar, Oman, Saudi Arabia and the United Arab Emirates (UAE).

Design/methodology/approach

The paper takes a qualitative approach to explore the OGD portals of the GCC countries.

Findings

The OGD policies of the GCC countries are at an early stage and there are many challenges that need to be addressed. Specifically, there are privacy concerns regarding the utilization and harnessing of OGD, and users are wary of sharing their vital information via the internet owing to information leaks. Besides, the paper throws light on some of the lessons which may be derived from the OGD policies of developed nations.

Originality/value

Academic research on OGD implementation in the GCC is limited. This study seeks to fill the gap in the extant literature by probing different dimensions associated with OGD implementation in the GCC context.

Details

Digital Policy, Regulation and Governance, vol. 19 no. 3
Type: Research Article
ISSN: 2398-5038

Keywords

To view the access options for this content please click here
Book part
Publication date: 12 December 2017

Abstract

Details

The Ethics of Online Research
Type: Book
ISBN: 978-1-78714-486-6

To view the access options for this content please click here
Article
Publication date: 19 August 2019

Edward C. Malthouse, Alexander Buoye, Nathaniel Line, Dahlia El-Manstrly, Tarik Dogru and Jay Kandampully

The purpose of this paper is to assess the role of platforms in diffusing data value across multiple stakeholders.

Abstract

Purpose

The purpose of this paper is to assess the role of platforms in diffusing data value across multiple stakeholders.

Design/methodology/approach

Seminal theoretical and managerial work has been critically examined in order to justify the need for improving/extending the contemporary understanding of the data value creation process.

Findings

The results suggest that existing frameworks and conceptualizations of reciprocal data value provide incomplete understanding of the role of platforms in data value diffusion.

Research limitations/implications

This paper provides service researchers with a better understanding of the role of platforms in data value diffusion. Future research can develop and validate new frameworks that reflect the proposed extended/improved view of data value creation.

Practical implications

Service and hospitality managers will be able to more effectively manage the role of platforms in data value diffusion. Specifically, this paper proposes that, in order for data to become a source of competitive advantage, there must be a symbiotic relationship among all the stakeholders of the data ecosystem.

Originality/value

The authors discuss how data creates value for different stakeholders in the hospitality industry.

Details

Journal of Service Management, vol. 30 no. 4
Type: Research Article
ISSN: 1757-5818

Keywords

1 – 10 of over 7000