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This paper aims to provide an introduction to how worker co-operatives and other organisations based on principles of the participatory economy have been adopted in a range of international contexts as a vehicle for transforming places with a strong aspiration to address location-specific social challenges.

Through a presentation of four narrative cases, the paper exemplifies international experiences of co-operative approaches to place-making. It critically reflects on the philosophical and strategic underpinnings of the projects implemented in Rochdale, Preston, Bologna, Rome and Cincinnati.

The practical experiences of a number of local projects of place-making involving co-operatives are conceptualised. The research has identified the importance of institutional, organisational and legal constraints for transformative cooperative-based place-making initiatives. It shows a strong relevance of the place’s historic legacy and communal governance for the choice of place-making approaches.

Further investigation is needed to establish whether co-operatives have the same driving force potential in terms of local regeneration and community wealth building place-making in non-Western contexts and less developed locations.

The paper highlights cases that incorporate place-making practices involving the co-operative organisation and municipal participation and considers their transferability potential.

The paper advances an important conversation relevant to researchers, educators, co-operators, politicians and local officials on diverse contemporary approaches in towns and cities that seek to reshape and regenerate local socio-economic fabric by engaging tradition, principles and organisation models developed within the co-operative movement.

This paper aims to examine the application of Total Quality Management (TQM) in five organizations in light of the assumption that its implementation is an ongoing negotiated order rather than an objective reality as often accepted by the literature. Guided by a theoretical framework identified by Spencer (1994), the perceptions of a cross‐section of managers and employees in these organizations are used to establish the nature of applied TQM in terms of mechanistic and organic “mental models” of organization.

The paper shows that research methodology is qualitative, and evidence was collected primarily through semi‐structured in‐depth interviews. A non‐quantifying general analytic methodology was used to analyse the evidence collected via convenience sampling.

The findings in this paper indicate that, in three of the organizations, TQM is being applied in generally organic ways. In the other two organizations, strong influences of the mechanistic model were detected. In many cases, elements of both mechanistic and organic approaches can be found in the same organization.

The research in this paper is qualitative and exploratory in nature and, as such, does not attempt to investigate the implementation of TQM across a large number of organizations nor generalize the findings.

The research in this paper has significant originality as there is little research, to date, evident on the alternative view, of the implementation of TQM, espoused by Spencer (1994). The research contributes to the literature by demonstrating that the application of TQM can be both mechanistic and organic, encouraging the debate to focus on the nature of the variation of implementation as a subject of discussion in its own right.

This paper aims to contribute to research in the field of social innovation and participatory policies through the analysis of the experimental “Quartiere bene comune” project implemented by Reggio Emilia municipality. The paper focuses on the planning strategies, the operational co-design methodologies and the programming of the used processes.

Firstly, the paper reviews the regulatory instruments and previous participatory policies implemented in Italy. Secondly, it describes the approaches and methodologies used in the context of participatory policies, through strategic planning and according to bottom-up governance models.

The study assesses the quality of the non-standardized solutions which were adopted, both in terms of community daily needs and of management of public space. Such assessment relies on a system of measurable numerical indicators, to the goals established within the pre-agreements between public administration and community and to the ensuing consistency with the indicators provided for in the planning and executive management plan of the public body.

This paper proposes a new model for the evaluation of public action, capable of highlighting the relation between assumptions, operative processes, results and impacts achieved. The study is limited to the case of seven sample neighbourhoods of a single city, in which the Citizen Agreement cycle has been completed.

The study contributes to defining the framework of participatory practices in terms of active citizenship and organizational/social innovation and proposes a new methodology of impact assessment.

The paper aims to assess the impact and responses to coronavirus disease 2019 in six European heritage labs (Horizon 2020 Framework Programme) selected for their adaptive heritage re-use practices based on participation, self-organisation and self-management. As they are naturally oriented towards building resilient urban systems, the hypothesis is that the co-production of cultural values and places promoted by these projects could create the conditions for equitable perspectives of resilience in the normality of contemporary urban life.

The paper draws on data collected through a survey of six European Living Labs between January and May 2021. The survey results are framed by a literature review that defines adaptive reuse in terms of resilience. The five resilience characteristics described by Judith Rodin (awareness, diversification, integration, self-regulation and adaptability) are used to navigate the literature and organise the survey results.

Combining survey results and insights from the literature, some modes and elements (territorial, social, financial) are presented that contribute to creating the conditions for resilience through adaptive heritage reuse according to community-based approaches. Without claiming to be exhaustive, this evidence should be considered in the design phase of resilience programmes, policies or projects related to cultural heritage.

The concepts of community and resilience are becoming increasingly important in the field of cultural heritage. This paper makes a creative contribution to the ongoing debate by presenting and evaluating the contribution of adaptive reuse practices to resilience building.

Sustainable mobility and collaborative consumption are debated issues in the literature. In this field, car sharing (CS) represents a growing tendency that attracts interest by academicians for its potential positive impact on sustainability. This study aims to understand the main drivers of CS usage, unveiling the role of service quality and the possible inhibitors.

Based on theoretical assumptions in the literature, the authors developed a theoretical framework that aims at understanding the main antecedents of CS usage. An empirical investigation involving the city of Rome (Italy) was performed. The study presents a qualitative and quantitative survey, while the proposed theoretical model has been tested through structural equation modelling statistical techniques.

The findings show that usefulness positively affects the intention to use CS services. Moreover, the green attitude and expected service quality indirectly influence the intention to use CS services impacting perceived usefulness. The results show that the expected service quality has a strong influence on usefulness, whereas green attitude has a weaker influence on usefulness. The intention to use CS services is directly influenced by the usefulness and inhibitors that affect it negatively.

The originality of this paper lies in the fact that this study discloses the main antecedents of the intention to use CS services, emphasizing the role of service quality. This study provides fruitful insights to policy and decision-makers to understand how to improve the CS usage in the urban transport system of the city of Rome. It suggests developing a higher level of service quality in the vehicles, suitable technological applications and effective communication as well as on overcoming its main inhibitors.

The European H2020 Families_Share project aims at offering a grass-root approach and a co-designed platform supporting families for sharing time and tasks related to childcare, parenting, after-school and leisure activities and other household tasks. To achieve this objective, the Families_Share project has been built on current practices which are already leveraging on mutual help and support among families, such as Time Banks, Social Streets and self-organizing networks of parents active at the neighbourhood level and seek to harness the potential of ICT networks and mobile technologies to increase the effectiveness of participatory innovation. The aim of this paper is to present and discuss the Families_Share methodology and platform, as well as the results obtained by several partecipating communities in different European countries.

This paper discusses how the Families Share approach (CAPS project, Horizon 2020) is bringing the sharing economy to childcare. Families Share developed a co-caring approach and a co-designed digital welfare platform to support parents with sharing time and tasks related to childcare, after-school and leisure activities. Families Share conducted two iterative pilot experiments and related socio-economic evaluations in six European cities. More than 3,000 citizens were engaged in the co-design process through their local community organizations and more than 1,700 parents and children actively experimented with the approach by organizing collaborative childcare activities. The authors discuss the challenges and solutions of co-designing a socio-technical approach aimed at facilitating socially innovative childcare models, and how the Families Share approach, based on technology-supported co-production of childcare, may provide a new sustainable welfare model for municipalities and companies with respect to life––work balance.

The authors discuss the challenges and solutions of co-designing a technological tool aimed at facilitating socially innovative childcare models, and how the Families Share approach may provide a new sustainable welfare model for municipalities and companies with respect to work–life balance.

As a main difference with state-of-the-art proposals, Families_Share is aimed to provide support to networks of parents in the organization of self-managed activities, this way being orthogonal with respect either to social-network functionalities or to supply and demand services. Furthermore, Families_Share has been based on a participative approach for both the ICT platform and the overall structure.

The paper aims to analyse the meaning and extension of discretionary power of social service professionals within network-based interventions.

Empirically, the paper is based on a case study of a network-based policy involving private and public organisations in the Northeast of Italy (Province of Trento).

The paper identifies netocracy as a social policy logic distinct from bureaucracy and professionalism. What legitimises netocracy is neither authority nor expertise but cooperation, the activation of connections and involvement, considered “good” per se. In this framework, professionalism and discretion acquire new and problematic meanings compared to street-level bureaucracy processes.

Based on a case study, the research results cannot be generalised but pave the way to further comparative investigations.

The paper reveals that the position of professionals in netocracy is to some extent trickier than that in a bureaucracy because netocracy seems to have the power to encapsulate them and make it less likely for them to deviate from expected courses of action.

Combining different literature streams – street level bureaucracy, professionalism, network organisations and welfare governance – and building on an original case study, the paper contribute to understanding professionalism in welfare contexts increasingly characterised by the combination of bureaucratic, professional and network logics.

The purpose of this paper is to examine police use of force using individual, contextual, and police training factors, expanding prior research by including multiple police agencies in the sample, thus producing research findings that can be more easily generalized.

The data for the current study were derived from several primary sources: the Interuniversity Consortium for Political and Social Research (ICPSR). Census, Uniform Crime Reports (UCR), Bureau of Labor Statistics (BLS), and 1997 Law Enforcement Management and Administrative Statistics (LEMAS).

Among individual level variables, age and arrestee's resistance were significant explanatory factors. Violent crime rate and unemployment rate were significant factors as the neighborhood contextual variables. Finally, in‐service training was a significant organizational‐level explanatory factor for levels of police use of force.

The paper bridges the gap in research between contextual factors and police use of force. It also deepens our understandings of the association between organizational factors and use of force by incorporating police training into the analytical model.