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1 – 10 of 444
Article
Publication date: 1 June 2021

Qiang Lu, Jinliang Chen, Hua Song and Xiangyu Zhou

The purpose of this study is to examine how cloud computing assimilation reduces supply chain financing (SCF) risks of small and medium enterprises (SMEs). This study also…

Abstract

Purpose

The purpose of this study is to examine how cloud computing assimilation reduces supply chain financing (SCF) risks of small and medium enterprises (SMEs). This study also investigated the mediating roles of internal and external supply chain integration between cloud computing assimilation and the SCF risks of SMEs, as well as the moderating role of environmental competitiveness.

Design/methodology/approach

Data was collected from surveys of SMEs located in China. Multiple regression analysis was used to validate the proposed theoretical model and research hypotheses.

Findings

The findings show that cloud computing assimilation could reduce the SCF risks of SMEs directly. The results also indicate that both internal and external supply chain integration mediate the relationship between cloud computing assimilation and SCF risks. Furthermore, environmental competitiveness inhibits the effects of cloud computing assimilation on SCF risks.

Originality/value

To our best knowledge, this is the preliminary study to explore the role of cloud computing assimilation in reducing the SCF risks of SMEs. Also, this study attempted to investigate the process by which cloud computing assimilation affects the SCF risks of SMEs.

Details

Journal of Enterprise Information Management, vol. 35 no. 6
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 14 December 2018

Nianxin Wang, Yajiong Xue, Huigang Liang, Zhining Wang and Shilun Ge

The purpose of this paper is to investigate the government roles in cloud computing assimilation along two dimensions: government regulation and government support.

Abstract

Purpose

The purpose of this paper is to investigate the government roles in cloud computing assimilation along two dimensions: government regulation and government support.

Design/methodology/approach

A research model was developed to depict the dual roles of government regulation and government support in cloud computing assimilation as well as the mediating effect of top management support (TMS). Using survey data collected from 376 Chinese firms that have already adopted cloud services, the authors tested the research model.

Findings

The impacts of both government regulation and government support on cloud computing assimilation are partially mediated by TMS. Government support exerts stronger impacts on TMS than government regulation.

Research limitations/implications

This study extends the current information systems literature by highlighting the specific mechanisms through which governments influence firms’ assimilation of cloud computing.

Practical implications

Governments in developing countries could actively allocate funds or enact policies to effectively encourage cloud computing assimilation.

Originality/value

This study would complement previous findings about government regulation, and develop a more holistic understanding about the dual roles of governments in information technology innovation assimilation.

Details

Information Technology & People, vol. 32 no. 1
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 9 November 2015

Sebastián Bruque Cámara, José Moyano Fuentes and Juan Manuel Maqueira Marín

The purpose of this paper is to analyze the effects of two technologies, cloud computing and Web 2.0, on a firm’s operational performance, examining the relationship…

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Abstract

Purpose

The purpose of this paper is to analyze the effects of two technologies, cloud computing and Web 2.0, on a firm’s operational performance, examining the relationship between these two technologies and operational performance, and the mediating role played by supply chain integration.

Design/methodology/approach

A random sample of 394 companies taken from the DUNS 50,000 database in Spain is used to test the paper’s hypotheses. The data were gathered by telephone survey using the CATI computerized system to manage interviewees’ answers, obtaining a 19.36 percent response rate. Factorial analyses and structural equation modeling were used to test the hypotheses.

Findings

The results suggest that cloud computing requires the mediating support of supply chain integration. However, there is no concluding evidence that Web 2.0 has a positive effect on either supply chain integration or operational performance. A positive, significant relationship was found between supply chain integration and operational performance in all the models used.

Research limitations/implications

Further research and longitudinal analyses should be carried out in a range of industrial and geographical settings to confirm the findings of this study. Further analyses could also extend the scope and generalizability of results by analyzing the assimilation of supply chain integration-related inter-organizational information systems, such as the effect of ERP systems on performance. Another future direction for research is a study of the impact of the joint assimilation of internal and external integration practices on operational performance.

Practical implications

Managers should be aware of the key role that trust plays in the information-sharing process in conjunction with supply chain management. Trust and information-sharing are two inextricably linked elements that enable greater supply chain integration to translate into better operational performance. This paper can also make managers more aware of the powerful tools that exist in the cloud computing universe and those that come under the umbrella of Web 2.0. Companies can use the findings of this paper to create new applications to facilitate supply chain integration. Some examples are also given of how cloud applications can be applied to better integrate the supply chain and, ultimately, to improve overall operational performance.

Originality/value

This is one of the first attempts to disentangle the effects exerted by cloud computing on company performance through the mediating role of a higher supply chain integration. The value of this study relies in that academics and practitioners may have a supporting evidence on the role played by a new, disruptive technology such us cloud computing in, internal, operationally linked structures such as supply chain integration and how this combination transforms into better operational outcomes.

Details

The International Journal of Logistics Management, vol. 26 no. 3
Type: Research Article
ISSN: 0957-4093

Keywords

Article
Publication date: 21 March 2019

Nianxin Wang, Huigang Liang, Shilun Ge, Yajiong Xue and Jing Ma

The purpose of this paper is to understand what inhibit or facilitate cloud computing (CC) assimilation.

Abstract

Purpose

The purpose of this paper is to understand what inhibit or facilitate cloud computing (CC) assimilation.

Design/methodology/approach

The authors investigate the effects of two enablers, top management support (TMS) and government support (GS), and two inhibitors, organization inertia (OI) and data security risk (DSR) on CC assimilation. The authors posit that enablers and inhibitors influence CC assimilation separately and interactively. The research model is empirically tested by using the field survey data from 376 Chinese firms.

Findings

Both TMS and GS positively and DSR negatively influence CC assimilation. OI negatively moderates the TMS–assimilation link, and DSR negatively moderates the GS–assimilation link.

Research limitations/implications

The results indicate that enablers and inhibitors influence CC assimilation in both separate and joint manners, suggesting that CC assimilation is a much more complex process and demands new knowledge to be learned.

Practical implications

For these firms with a high level of OI, only TMS is not enough, and top managers should find other effective way to successfully implement structural and behavioral change in the process of CC assimilation. For policy makers, they should actively play their supportive roles in CC assimilation.

Originality/value

A new framework is developed to identify key drivers of CC assimilation along two bipolar dimensions including enabling vs inhibiting and internal vs external.

Details

Internet Research, vol. 29 no. 6
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 20 February 2020

Abul Khayer, Nusrat Jahan, Md. Nahin Hossain and Md. Yahin Hossain

The purpose of this paper is to examine the determinants of cloud computing adoption in small and medium enterprises (SMEs), further, to measure the effect of cloud

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Abstract

Purpose

The purpose of this paper is to examine the determinants of cloud computing adoption in small and medium enterprises (SMEs), further, to measure the effect of cloud computing adoption on cloud-supported firm performance through enhancing organisational agility.

Design/methodology/approach

The research model is developed by combining two popular theoretical models, namely, the unified theory of acceptance and use of technology (UTAUT) and the technology–organisation–environment (TOE) framework. Data are collected from 372 SMEs to test the model. The strengths of widely used structural equation modelling (SEM) are applied to analyse the data.

Findings

This study reveals that the significant predictors of cloud computing adoption are performance expectancy; effort expectancy; absorptive capacity; data security and privacy; and perceived trust. Also, cloud computing adoption positively influences firm performance directly and through organisational agility. The results of importance–performance map analysis indicate that effort expectancy falls in the critical zone, which needs to be improved.

Originality/value

This research is one of few that blends the strengths of UTAUT and TOE framework. The research outcomes yield noteworthy suggestions to cloud providers, managers and government policymakers on ways of motivating the spread of cloud computing in developing countries.

Details

VINE Journal of Information and Knowledge Management Systems, vol. 51 no. 1
Type: Research Article
ISSN: 2059-5891

Keywords

Article
Publication date: 18 June 2020

Yiyang Bian, Lele Kang and J. Leon Zhao

The purpose of this paper is to investigate organizational information technology (IT) deployment from a dual decision-making perspective. This study builds on rational…

Abstract

Purpose

The purpose of this paper is to investigate organizational information technology (IT) deployment from a dual decision-making perspective. This study builds on rational choice theory to characterize how the costs and values of incumbent IT and those of the corresponding new cloud computing influence a company's dual decision of discontinuance and acceptance.

Design/methodology/approach

This study chooses cloud computing as the research context, since it is one of the most well-accepted ITs in current practice. By using survey methodology, the data were collected from organizations around the world. Our hypotheses were examined via multimethod analyses, including the partial least squares, the multinomial log it regression and the analysis of variance.

Findings

This research reveals that organizations often follow the dual decision-making process in IT deployment regarding a non-cloud, hybrid structure and full-cloud considers incumbent IT discontinuance and new cloud computing acceptance. These results indicate that organizations may embrace cloud computing because of its perceived high system compatibility and low support costs. Meanwhile, security threats remain the primary obstacles to conducting business in the cloud.

Originality/value

Previous studies mainly focus on a single aspect and do not reveal the intricacies of the interactions between the reduction of incumbent IT and the addition of new IT. To address this gap in the body of knowledge, our study proposes a dual decision model based on a dialectical understanding of new and incumbent IT mechanisms instead of a singular IT acceptance model.

Details

Internet Research, vol. 30 no. 5
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 9 July 2021

Dayu Wang, Daojun Zhong and Liang Li

Information technology infrastructure library (ITIL) is a commonly utilized IT service management execution technique that helps IT services to be planned, designed…

Abstract

Purpose

Information technology infrastructure library (ITIL) is a commonly utilized IT service management execution technique that helps IT services to be planned, designed, selected, operated and continuously improved. ITIL procedures are utilized to measure the efficiency of IT service management procedures and their association with the accelerated system development of cloud systems. The challenges faced in IT deployment and maintenance management significantly restrict cloud computing services' reliability. Therefore, this article aims to review a comprehensive study of the role of cloud computing on the ITIL processes.

Design/methodology/approach

Each enterprise strives to stay competitive in the market and offers the services its consumers are looking for, all in line with cost-effectiveness and client needs. The ITIL framework provides best practice guidance for IT service management that includes a collection of ample publications supplying detailed guidelines on the management of IT functions, processes, responsibilities and roles associated with IT service management. On the other hand, the way companies employ IT services with an effect on the role of enterprise infrastructure is altered by cloud computing. Hence, the investigation makes utilization of a systematic literature review (SLR) detailing crucial success factors of cloud computing execution in ITIL. The authors have recognized 35 valuable contributions, providing a comprehensive view of study in this field, of which 22 papers were found according to some filters that have been analyzed in this article. Selected articles are presented in two groups, including cloud service and cloud service providers.

Findings

Owing to the overall expense of execution and problems with combining the ITIL approach with the existing organizational IT strategic strategy, ITIL adoption has begun to wane over the last few years. An established methodology for ITIL deployment that will assure long-term success for those wanting to use private cloud procurement will be the most important inference that can be taken from this article. ITIL offers a perfect platform to execute and support cloud applications effectively. IT will prevent cloud sprawl and instability, reduce the likelihood of service interruption and optimize customer loyalty by merging humans, procedures and technologies into hybrid environments.

Research limitations/implications

This survey is more aimed at specialists such as IT experts; so, further evaluations must also be carried out in order to understand the company's views on the risks and advantages of adopting ITIL. In addition, non-English articles are not discussed in this article.

Practical implications

The study outcomes would help suppliers of cloud computing services assess their service quality and ensure customer satisfaction with the quality of cloud computing services. The outcomes will also supply a reference for cloud infrastructure customers to assess and choose various kinds of cloud computing services.

Originality/value

An SLR with perspectives from ITIL professionals and business studies is the benefit of this report. By offering a more thorough framework that helps companies achieve efficiency, effectiveness and creativity in ITIL execution, this article would be useful for ITIL clients, decision-makers and developers.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 12 June 2020

Taohua Ouyang, Xin Cao, Jun Wang and Sixuan Zhang

In this study, the authors aim to address the following two research questions: (1) How do technology innovation paradoxes manifest themselves in technological changes…

Abstract

Purpose

In this study, the authors aim to address the following two research questions: (1) How do technology innovation paradoxes manifest themselves in technological changes? (2) How do incumbent firms manage technology innovation paradoxes through multi-level organizational ambidexterity? To do so, the authors examine technology innovation in cloud computing, which has taken shape and brought about changes to the information technology industry. Specifically, the authors examine how a traditional software company, China Standard Software Co., Ltd. (CS2C), successfully navigated the technological transition to cloud computing from its existing operating systems business by managing innovation paradoxes through multi-level ambidexterity capabilities.

Design/methodology/approach

This study examines a single exploratory case and conducts an in-depth analysis of how technology innovation paradoxes manifest themselves in technological changes and how incumbent firms manage technology innovation paradoxes through multi-level organizational ambidexterity. The data collection and analysis occurred simultaneously through three phases. In Phase 1, one of the authors who had worked at CS2C for many years enabled the authors to obtain access to the company. The data analysis during this phase provided the authors with the history and current situation of CS2C, enabling them to understand the external circumstances, such as particular historical period, and internal conditions, such as cultural and technological changes, that would be relevant throughout the course of their study. It also helped the authors identify organizational ambidexterity capability as the guiding theoretical concept for their research. In Phase 2, the authors engaged in site visits and conducted detailed interviews with employees working at CS2C. In Phase 3, most of the data analysis was conducted. When the interview data were not sufficient to support the theoretical analysis, additional data were collected via phone calls and emails, to assure data-theory-model alignment.

Findings

The authors’ findings show that technology innovation paradoxes manifest themselves as contradictory relationships and mutual support relationships between exploitative and exploratory innovation. In addition, the authors identify three integration mechanisms as key to multi-level organizational ambidexterity capabilities in managing technology innovation paradoxes in technological changes.

Originality/value

Three important theoretical implications can be drawn from our case analysis. First, this research contributes to the knowledge of innovation paradoxes during technological changes. Second, this research provides a model of multi-level organizational ambidexterity capability in technological changes. Third, this research proposes three integration mechanisms driven by three types of ambidexterity capability at different organizational levels.

Details

Internet Research, vol. 30 no. 5
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 13 November 2019

Ulf Melin, Pradip K. Sarkar and Leslie W. Young

The predominant narrative is that contemporary organisations, motivated by economic-rationalist aspirations, adopt cloud applications on the premise of achieving…

Abstract

Purpose

The predominant narrative is that contemporary organisations, motivated by economic-rationalist aspirations, adopt cloud applications on the premise of achieving cost-savings and efficiency gains. However, how they actually adopt and rollover such new or emerging technologies may be influenced by acts, patterns and processes of institutional legitimacy. Therefore, the purpose of this paper is to explore the dynamics surrounding decisions on how specific cloud applications are adopted from the context of institutional theory, with a particular focus on the concepts of coupling and decoupling.

Design/methodology/approach

To examine this phenomenon, two qualitative case studies, using a reflexive research approach, of an Australian and a Swedish university have been undertaken, both of which adopted commercial cloud applications for e.g. e-mail, collaboration and storage (as examples of software as a service) at different points in time. One of the universities was known for its early adoption of cloud applications, but had decelerated further deployment of such services, while the other, despite its conservative reputation, has made rapid strides in this regard.

Findings

The findings of the dual case studies reveal that organisations, contrary to economic-rationalist claims, may or may not decide to adopt particular commercial cloud-based offerings for the support of core operations, on the basis of how they perceive their institutional legitimacy being affected by a complex network of influential actors, both internally and in the external spaces. Therefore, this paper offers an institutional theory-based discourse and rich illustrations on how the role of technology is played out in enhancing relationships between an organisation and such actors in terms of legitimacy focusing acts of coupling and decoupling.

Originality/value

In the analysis and findings the authors, in a novel way, illustrate how organisations strive for: institutional legitimacy through acts of coupling, and the revelations of consequential decoupling. The value is based on a rich case description, analysis and application of institutional theory.

Details

Information Technology & People, vol. 33 no. 4
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 8 August 2022

W.M. Samanthi Kumari Weerabahu, Premaratne Samaranayake, Dilupa Nakandala and Hilal Hurriyet

This study investigates the enablers and challenges of digital supply chains (DSCs) adoption and develops a digital supply chain maturity (DSCM) model as a basis for…

Abstract

Purpose

This study investigates the enablers and challenges of digital supply chains (DSCs) adoption and develops a digital supply chain maturity (DSCM) model as a basis for developing guidelines for DSC adoption in the digital transformation journey.

Design/methodology/approach

The research involves a systematic literature review (SLR) of Industry 4.0 (I4) adoption in supply chain (SC) practices to identify key enablers and associated maturity levels. The literature search of published articles during the 1997–2020 period and subsequent screening resulted in 64 articles. A DSCM model was developed using the categorization of important enablers and associated levels transitioning from the traditional SC to the DSC ecosystem.

Findings

Four broader categories of DSC enablers and challenges were identified from the content analysis of SLR. Digital strategy alongside I4 technologies and human capital were prominent in DSC adoption as I4 technologies and human capital depend on other enablers such as dynamic capabilities (DCs). Lack of infrastructure and financial constraints to implementing I4 were significant challenges in the DSC adoption.

Research limitations/implications

The proposed DSCM model provides a holistic view of enablers and maturity levels from traditional SC to DSC adoption. However, the DSCM model needs to be empirically validated and streamlined further using inputs from practitioners.

Practical implications

The proposed DSCM model can be used as a framework to guide practitioners in assessing maturity and developing implementation plans for successful DSC adoption.

Originality/value

This research introduces a novel DSC maturity model through a holistic view of enablers and maturity levels from traditional SC to DSC adoption.

Details

Benchmarking: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-5771

Keywords

1 – 10 of 444