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1 – 10 of 25Larissa Statsenko, Ruchini Senarath Jayasinghe and Claudine Soosay
This study aims to investigate supply network (SN) resilience capabilities across the organizational, supply chain (SC) and industry levels by drawing on the complex adaptive…
Abstract
Purpose
This study aims to investigate supply network (SN) resilience capabilities across the organizational, supply chain (SC) and industry levels by drawing on the complex adaptive systems (CASs) theory and the social–ecological perspective of resilience. An empirically grounded framework operationalizes the concept of social–ecological resilience by expounding resilience capabilities across phases of the CAS adaptive cycle.
Design/methodology/approach
This research uses a qualitative multiple case study approach. It draws on the case of the Australian Defence Manufacturing SN (ADM SN) during COVID-19 disruptions. A total of 28 interviews with senior decision makers from 17 companies, complemented by 5 interviews with the Australian Defence SC organizations and secondary data analysis, support the findings.
Findings
Individual organizations’ SC visibility and flexibility enabled by effective risk management and collaboration enhance the ability of the SN to anticipate and prepare for disruption. At the same time, the strength of SC relationships reduces resilience. SN disruption response velocity is enabled by inventory redundancy, process flexibility at the organizational level and visibility and collaboration at the SC level. Institutional support at the national industry level, development of value-adding capabilities and manufacturing process flexibility at the organizational level enhances the SN’s ability to re-organize. The transition from hierarchical to decentralized collaborative governance enhances SN resilience.
Practical implications
From a practitioner’s perspective, the findings highlight the need to embrace a broader view of SC beyond immediate tiers. Decision-makers in multinational companies must recognize the long-term impact of their procurement decisions on the supplier ecosystem. Developing local supplier capabilities rather than relying on established global SCs will pay off with future resilience. It, however, demands substantial investment and radical changes across all SC tiers. The lesson for smaller firms is not to over-rely on the existing relationships with supply partners. Although trust-based relationships and collaboration are essential, over-commitment can be counterproductive during global disruptions. With a lack of visibility and control over the SC, operational flexibility is critical for small firms to adapt to shifts in supply and demand.
Originality/value
To the best of the authors’ knowledge, this empirical research is one of the first attempts to operationalize the social–ecological perspective of SN resilience. Evidence-based theoretical propositions contribute to the emerging conversation about the CAS nature of resilience by demonstrating the multi-level effects of resilience capabilities.
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Ross L. Chapman, Claudine Soosay and Jay Kandampully
Service industries hold an increasingly dynamic and pivotal role in today’s knowledge‐based economies. The logistics industry is a classic example of the birth and development of…
Abstract
Service industries hold an increasingly dynamic and pivotal role in today’s knowledge‐based economies. The logistics industry is a classic example of the birth and development of a vital new service‐based industry, transformed from the business concept of transportation to that of serving the entire logistical needs of customers. Quantum advances in science, technology, and communication in the new millennium have compelled firms to consider the potential of the so‐called new “resources” (technology, knowledge and relationship networks) that are essential if firms are to operate effectively within the emerging business model, and to utilise the opportunities to innovate and gain market leadership. Through an extensive literature review, this paper examines the factors that nurture innovation in logistics services, identifies the contributions of the new “resources” and, using industry examples, examines the application of these resources to logistics firms as they assume an extended role within the new business model.
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The increasing mix of international and domestic students in many Australian universities provides more challenges and opportunities for those who are responsible for students…
Abstract
The increasing mix of international and domestic students in many Australian universities provides more challenges and opportunities for those who are responsible for students, their successful interactions, and understanding of differences in their identity development. It also compels increased pedagogical reflections in teaching and learning strategies. This exploratory study investigates students’ perspectives on teaching and learning in a third year undergraduate course they had recently completed. Semi‐structured interviews were conducted with five international and five domestic students to seek their views on the current teaching and learning methods and activities. The findings depict several implications and opportunities to improve the course delivery to enable more effective learning outcomes. It was also found that cultural diversity in the classroom can impact on student engagement; and therefore as educators, we need to examine and take action on ensuring equity, access and culturally appropriate pedagogy and curriculum.
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Juhaini Jabar, Claudine Soosay and Ricardo Santa
The purpose of this paper is to examine the influence of organisational learning (comprising absorptive capacity, nature and type of alliances and learning environment) through…
Abstract
Purpose
The purpose of this paper is to examine the influence of organisational learning (comprising absorptive capacity, nature and type of alliances and learning environment) through strategic technology alliances on technology transfer and new product development. The paper is based on a larger research on alliances in the Malaysian manufacturing industry.
Design/methodology/approach
The antecedents and outcomes of organisational learning were tested using structural equation modelling, based on data collected from 335 organisations through an online survey questionnaire.
Findings
The findings depict that absorptive capacity, nature and type of alliances and learning environment significantly affect technology transfer in Malaysian manufacturers, but not necessarily new product development simultaneously. Nevertheless, the results establish technology transfer as an effective means for building innovative capabilities in developing new products. This is imperative for attaining Malaysia's current goal in improving the manufacturing industry and becoming an industrialised nation by the year 2020.
Research limitations/implications
The findings advocate further deliberations for manufacturers in Malaysia in shaping their strategies and learning objectives when embarking on collaborative relations, as these can result in technological competencies and ultimately the capacity to develop new innovative products.
Practical implications
The paper offers useful insights for manufacturers when forming technology alliances; and facilitate decisions by current practitioners in managing collaborations. The paper also informs Malaysian Government institutions in developing mechanisms, economic policy strategies and business support services for enhancing the economic and commercial viability of Malaysian manufacturing activities and products.
Originality/value
The value of this paper lies in discerning the current capabilities and strategies of manufacturing firms in developing nations in order to remain competitive.
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Claudine Soosay, Andrew Fearne and Benjamin Dent
The paper shows how sustainable value chain analysis (SVCA) can be used as a diagnostic tool to identify misalignment between resource allocation and consumer preferences, using a…
Abstract
Purpose
The paper shows how sustainable value chain analysis (SVCA) can be used as a diagnostic tool to identify misalignment between resource allocation and consumer preferences, using a case study of the Oxford Landing wine chain, from South Australia to the UK.
Design/methodology/approach
The study incorporates a combination of value chain analysis (VCA) and life cycle analysis (LCA) in a single methodology to determine which activities, at each stage in the supply chain, create value (in the eyes of consumers) and the contribution of these activities to greenhouse gas emissions.
Findings
The case study demonstrates the value of comparing the consumer value associated with a particular activity with the emissions associated with that activity, as this draws the attention of managers, at each stage of the supply chain, to the potential trade‐offs that exist and the danger of focusing on either one (adding value or reducing emissions) in isolation.
Research limitations/implications
The main limitation of the research methodology is that the study focuses on a single product (Oxford Landing) and a single chain to a single country (UK). Thus, it is difficult to generalise from the results of this single case study to the (South Australian) wine industry in general, without further information from other wineries and consumer perceptions of their brands in different parts of the world.
Practical implications
The case study highlights the importance of taking a holistic view when considering the sustainability of a product, process or chain – trade‐offs between environmental benefits and consumer perceptions of value can have significant commercial implications. It also illustrates the potential for SVCA to be used as a guide for the allocation of research and development expenditure (public and private) in pursuit of sustainable competitive advantage.
Originality/value
The study is the first to combine LCA with VCA in a context that allows researchers, practitioners and policymakers to identify areas for improvement, in what they do and how they do it.
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Claudine Antoinette Soosay and Paul Hyland
This paper aims to conduct a systematic review of the literature on supply chain collaboration published over a 10-year period from 2005 to 2014. It explores the nature and extent…
Abstract
Purpose
This paper aims to conduct a systematic review of the literature on supply chain collaboration published over a 10-year period from 2005 to 2014. It explores the nature and extent of research undertaken to identify key themes emerging in the field and gaps that need to be addressed.
Design/methodology/approach
The authors review a sample of 207 articles from 69 journals, after using an iterative cycle of defining appropriate search keywords, searching the literature and conducting the analysis.
Findings
Key themes include the meaning of collaboration; considerations for supply chain collaboration theory; emerging areas in collaboration for sustainability, technology-enabled supply chains and humanitarian supply chains; and the need for a more holistic approach, multi-tier perspectives and research into B2C collaborations.
Research limitations/implications
The paper provides discussion and scope for future research into the area which would contribute to the field tremendously.
Originality/value
There have been very few reviews in the past on supply chain collaboration, and this is one of the first extensive reviews conducted to address how well the body of knowledge on supply chain collaboration corresponds with our contemporary society.
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Claudine A. Soosay, Paul W. Hyland and Mario Ferrer
The purpose of this study is to investigate how collaborative relationships enhance continuous innovation in the supply chain using case studies.
Abstract
Purpose
The purpose of this study is to investigate how collaborative relationships enhance continuous innovation in the supply chain using case studies.
Design/methodology/approach
The data were collected from semi‐structured interviews with 23 managers in ten case studies. The main intention was to comprehend how these firms engaged in collaborative relationships and their importance for successful innovation. The study adopted a qualitative approach to investigating these factors.
Findings
The findings demonstrate how differing relationships can impact on the operation of firms and their capacities to innovate. The ability to work together with partners has enabled firms to integrate and link operations for increased effectiveness as well as embark on both radical and incremental innovation.
Research limitations/implications
The research into the initiatives and strategies for collaboration was essentially exploratory. A qualitative approach using case studies acknowledged that the responses from managers were difficult to quantify or gauge the extent of these factors.
Practical implications
The findings have shown various methods where firms integrated with customers and suppliers in the supply chain. This was evident in the views of managers across all the firms examined, supporting the importance of collaboration and efficient allocation of resources throughout the supply chain. They were able to set procedures in their dealings with partners, sharing knowledge and processes, and subsequently joint‐planning and investing with them for better operations, systems and processes in the supply chain.
Originality/value
The case studies serve as examples for managers in logistics organisation who are contemplating strategies and issues on collaborative relationships. The study provides important lessons on how such relationships can impact on the operation of firms and their capability to innovate.
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Mohsen Varsei, Claudine Soosay, Behnam Fahimnia and Joseph Sarkis
This paper aims to provide a framework which can assist focal companies in the development of sustainable supply chains. Sustainable development from an industrial perspective has…
Abstract
Purpose
This paper aims to provide a framework which can assist focal companies in the development of sustainable supply chains. Sustainable development from an industrial perspective has extended beyond organisational boundaries to incorporate a supply chain approach.
Design/methodology/approach
The literature related to sustainable supply chain management is reviewed by incorporating concepts from four organisational theories, including the resource-based, institutional, stakeholder and social network perspectives, to illustrate key drivers and enablers of sustainability initiatives in the supply chain. A conceptual multidimensional framework is then developed that can be used for the initial assessment of supply chain sustainability.
Findings
Development and assessment of sustainability in supply chains are being increasingly incorporated as part of supply chain management today. This paper presents a multidimensional framework which can serve as a tool for research scholars and supply chain practitioners in identifying and assessing various economic, environmental and social performance indicators.
Research limitations/implications
The framework and approach presented are conceptual, and require additional and broader validation. Additional theories, at differing levels, such as individual behaviour theory, should be utilised to further enhance and evaluate the framework. Developing and integrating analytical models for prescriptive and practical supply chain solutions can enhance the applicability of the framework.
Practical implications
The framework adopts a multidimensional approach to assessing and designing sustainable supply chains, as it not only incorporates economic and environmental dimensions but also provides a practical approach to quantifying and embedding the social dimension into decision-making. The framework helps industry practitioners in initial exploration of trade-offs among economic, environmental and social performance of supply chains, which, in turn, could assist them in creating a business case for sustainability.
Originality/value
The paper is one of few studies that incorporates some of the key aspects of all three dimensions of sustainability in a single overarching framework for supply chains and offers significant theoretical contribution and implications for sustainable supply chain management.
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Claudine Soosay, Breno Nunes, David John Bennett, Amrik Sohal, Juhaini Jabar and Mats Winroth
The purpose of this paper is to report an investigation of local sustainable production in Australia and Sweden aimed at exploring the factors contributing to survival and…
Abstract
Purpose
The purpose of this paper is to report an investigation of local sustainable production in Australia and Sweden aimed at exploring the factors contributing to survival and competitiveness of manufacturing companies.
Design/methodology/approach
In Australia, six companies were studied in 2010, with comparisons being made with three of them from earlier projects. In Sweden, eight manufacturing companies were studied on two occasions 30 years apart, in 1980 and 2010. To provide a valid comparative perspective a common format for data collection and analysis was used.
Findings
There has been a shift in the nature of competition in both Sweden and Australia due to an increasing complexity of the global business environment as well as changes in technology and customer expectations. Despite the differences in country context, the findings suggest that all the manufacturing companies have a good awareness of the elements of the market environment and the relationships with their competitive strategy. However, in general, the Swedish companies have more experience of managing the risks and benefits from operating in the international environment.
Research limitations/implications
The results of the research are based on a relatively small sample of case companies in a limited number of industrial sectors. There are methodology implications for future research in the area.
Practical implications
The research results have practical implications for the manufacturing industry, especially for companies operating in a competitive international environment.
Originality/value
The paper is based on original case research and comparative analysis of data from different geographical contexts. It contributes to both theory and management practice about the strategic resources, decision choices, competitive environments and firm values needed to address external market demands as well as in building internal capabilities.
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Paul W. Hyland, Claudine Soosay and Terrence R. Sloan
This paper reports on research into continuous improvement and learning in logistics. It is generally acknowledged that in today's dynamic and turbulent environment, firms have to…
Abstract
This paper reports on research into continuous improvement and learning in logistics. It is generally acknowledged that in today's dynamic and turbulent environment, firms have to develop capabilities that allow them to be very flexible and agile, and at the same time, be able to incorporate new (product and process) technologies that enable them to develop and exploit better practices in supply chains. This flexibility and agility calls for companies to increase their effectiveness, exploit synergies, and learn throughout all areas of their operations. This research extends a model developed by Australian and European researchers who examined learning in the product innovation process. The research developed a model of continuous innovation in the product development process and a methodology for mapping learning behaviours (termed the CIMA methodology) that was the starting point for this project. This paper focuses on ten case studies of Australian and Singaporean companies operating distribution centres.
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