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The purpose of this paper is to review interventions/methods for engaging older adults in meaningful digital public service design by enabling them to engage critically and productively with open data and civic tech.

The paper evaluates data walks as a method for engaging non-tech-savvy citizens in co-design work. These were evaluated along a framework considering how such interventions allow for sharing control (e.g. over design decisions), sharing expertise and enabling change.

Within a co-creation project, different types of data walks may be conducted, including ideation walks, data co-creation walks or user test walks. These complement each other with respect to how they facilitate the sharing of control and expertise, and enable change for a variety of older citizens.

Data walks are a method with a low-threshold, potentially enabling a variety of citizens to engage in co-design activities relating to open government and civic tech.

Such methods address the digital divide and further social participation of non-tech-savvy citizens. They value the resources and expertise of older adults as co-designers and partners, and counter stereotypical ideas about age and ageing.

This pilot study demonstrates how data walks can be incorporated into larger co-creation projects.

This paper aims to examine the nature and sufficiency of descriptive information included in open datasets and the nature of comments and questions users write in relation to specific datasets. Open datasets are provided to facilitate civic engagement and government transparency. However, making the data available does not guarantee usage. This paper examined the nature of context-related information provided together with the datasets and identified the challenges users encounter while using the resources.

The authors extracted descriptive text provided together with (often at the top of) datasets (N = 216) and the nature of questions and comments users post in relation to the dataset. They then segmented text descriptions and user comments into “idea units” and applied open-coding with constant comparison method. This allowed them to come up with thematic issues that descriptions focus on and the challenges users encounter.

Results of the analysis revealed that context-related descriptions are limited and normative. Users are expected to figure out how to use the data. Analysis of user comments/questions revealed four areas of challenge they encounter: organization and accessibility of the data, clarity and completeness, usefulness and accuracy and language (spelling and grammar). Data providers can do more to address these issues.

The purpose of the study is to understand the nature of open data provision and suggest ways of making open data more accessible to “non expert users”. As such, it is not focused on generalizing about open data provision in various countries as such provision may be different based on jurisdiction.

The study provides insight about ways of organizing open dataset that the resource can be accessible by the general public. It also provides suggestions about how open data providers could consider users' perspectives including providing continuous support.

Research on open data often focuses on technological, policy and political perspectives. Arguably, this is the first study on analysis of context-related information in open-datasets. Datasets do not “speak for themselves” because they require context for analysis and interpretation. Understanding the nature of context-related information in open dataset is original idea.

The purpose of this paper is to study a multi-institutional and multi-layer nature of open data-driven communication processes that provide a collaborative platform to meet the interests of various stakeholders in advancing public sector innovations, namely, government agents, citizens, independent developers, non-governmental organizations, mass media and businesses alike and understand an important role of mutually beneficial public–private partnerships in the area.

This is a case study research, which itself is based on a combinative approach, especially in applying, in a successive order, two methods of investigation, namely, stakeholder and policy analysis. In general, the combination of these two research techniques is useful in understanding the most important collaborative trends in the area and locating key institutional drivers and challenges that open data policymakers face today in implementing related digital collaborative and participatory platforms.

The open data concept could provide a promising collaborative platform to network various e-government stakeholders and accelerate related technology-driven public reforms. The successful implementation of the idea demands a fairly equal contribution from representatives of both public and private sectors of economy. The case has also clearly demonstrated the importance of cooperation with the local non-governmental sector, independent developers and journalists, whose active participation is a key factor for the overall progress of the open data phenomenon, to a greater degree, as a collaborative movement rather than an instrument of public sector innovations.

One of the fundamental limitations of the investigation is that it is a single case study. It explores the development of open data phenomena in the context of such an advanced post-industrial society as Finland. In this regard, in order to support key arguments of the research, it is necessary to compare its findings with the results of similar case studies in other administrative, political and socioeconomic settings, which would open new promising dimensions for future research in this direction.

Policy recommendations are proposed by the author in the discussion section, which could help, for example, to boost information campaigns in popularizing open data technologies and its reuse among independent developers. A lot of unique visualizations and illustrations are presented in the paper to help readers grasp better key ideas of the research. In this respect, the paper is intended for a global professional community of open data experts, e-government specialists, political scientists, journalists, lawyers, students of public policy and public administration and all those who are interested in studying the phenomenon from the perspective of its key stakeholders.

The author of the paper tried to develop a universal framework of case study research that could be used in investigating phenomena of open data not only in Finland but also in the context of other post-industrial societies, especially in analyzing roles of various stakeholders in adopting open data-driven collaborative and civic engagement platforms and startups.

This research presents a first case study that investigates a collaborative potential of open data phenomena from a stakeholder perspective in a more holistic manner, especially in analyzing professional networking platforms and related communication activities that meet the interests of stakeholders as diverse as government agents and journalists, independent developers and academia, charities and businesses in an attempt to better understand the fundamental factors of the open data movement as a collaborative socioeconomic trend.

The purpose of this study is to underscore the significance, drivers and barriers towards re-use of open data sets in the context of Oman’s open government data (OGD) initiative.

Following a qualitative framework, the paper invoked a documentary analysis approach to probe the OGD initiative of Oman. Specifically, the national OGD portal of Oman (https://data.gov.om/) is being investigated in the paper. Furthermore, the paper invokes a theoretical model of “citizen engagement” (“Data over the wall”, “Code exchange”, “Civic issue tracker” and “Participatory open data model”) proposed by Sieber and Johnson (2015) to assess the extent to which open data sets may be re-used.

As per the theoretical model forwarded by Sieber and Johnson (2015), the OGD initiative of Oman is a cusp between “Data over the wall”, “Code exchange” and “Participatory” models. Oman’s OGD initiative facilitates the re-use of the open data sets. However, there are challenges in re-using the open data sets as well. The paper underlines the prospects of better re-use of data sets by institutionalizing the OGD initiative across all administrative levels of the country.

This study holds relevance for practitioners and policy-makers in Oman to ensure the re-use of data sets is facilitated for generating public value.

Hitherto, research has underlined the significance of launching OGD initiatives in the West but studies in developing countries are few. The present study seeks to plug this research gap by underlining the significance of OGD re-usage in Oman’s context.

This paper aims to explore the curation of government-produced datasets for release as open government data (OGD) from the perspective of the digital curation and preservation concept of a “Designated Community”. Specifically, it explores how digital curation functions when there is no clear Designated Community to which curation services can be targeted.

The research was conducted through a case study of the City of Toronto’s efforts to revitalize their OGD program. Data was collected using three methods: semi-structured interviews, non-participative observation and document analysis.

The curators of OGD responded to the absence of a Designated Community through two complementary methods. The first was to draw from the discourse that defines the OGD domain. The second was to take a participatory approach that incorporated members of the community surrounding OGD and various other stakeholders into the process of developing a plan for the revitalization of the program.

This study opens new directions for investigating the application of the Designated Community concept and its role in digital curation and preservation.

The approach used by OGD curators in this case has the potential to be used in other curation situations where there is no clearly defined user group.

The findings presented in this paper contribute empirical insights to on-going discussions on the concept of a Designated Community in digital curation and preservation.

The purpose of this paper is to review and illustrate historical milestones and evolutionary stages of public sector reforms in such a typical transitional society as Kazakhstan through the prism of existing e-government development strategies, implementation models and institutional regulations.

The research is mostly based on a retrospective analysis of technology-driven public sector reforms and content analysis of various e-government strategies and platforms implemented by national and local executive authorities in Kazakhstan for the last two decades.

The results of the analysis has confirmed previously made assumptions that typical developing states tend to adopt different non-linear and multidimensional implementation strategies in advancing e-government reforms in comparison with developed countries. As it turns out, the continuity of actual stages or levels of such development not always corresponds in a consecutive manner to the formal phases of the most popular e-government maturity models proposed previously in academic literature.

One of the fundamental limitations of the case study is that its findings and recommendations could relate only to a limited number of countries that have similar political, socioeconomic and administrative contexts. Taking into account the fact that Kazakhstan is not only a typical developing economy but also a transitional post-communist and post-totalitarian society that has its own unique political and socioeconomic features of governance, the results of case study could not be generalized and extrapolated to all developing countries, presumably narrowing them only to a very limited number of similar states, mostly, in Eastern Europe, Caucasus and Central Asia.

The main practical contribution of the article is that it provides a close review of e-government politics in Kazakhstan that could be helpful for policy makers and practitioners in evaluating, learning and improving the work of various technology-driven public sector projects in the area, especially from a regulatory point of view.

This inherently ethnographic narrative, which is based on the analysis of e-government legislation and implementation strategies derived from diverse administrative practices, could be interesting for those who seek to understand an ever-changing truly evolutionary nature of technology-driven public sector reforms in a typical transitional society.

The purpose of this paper is to understand the social impact of data on communities from cases of community data utilization.

This study took an interpretive qualitative approach and conducted a semi-structured phone interview with 45 participants from data intermediaries and local community organizations.

The results demonstrate both direct and indirect impacts of data on local levels, including resolving local problems from data-driven decisions, realizing unknown problems or correcting misrepresented problems, changing community data practices, strengthening community identity and enhancing the community’s data skills.

The research shows that communities’ data utilization supported community-led actions and initiatives from the bottom-up perspective, which demonstrates the need for supporting communities’ data work.

Minimizing inequality in data utilization should be resolved so that all communities can benefit from the power of data.

By demonstrating evidence of data being critical to encouraging communities’ data utilization, this study fills the gap in existing research, which lacks a clear explanation for how the potential of data can be realized at the local level.

In terms of entrepreneurship, open data benefits include economic growth, innovation, empowerment and new or improved products and services. Hackathons encourage the development of new applications using open data and the creation of startups based on these applications. Researchers focus on factors that affect nascent entrepreneurs’ decision to create a startup but researches in the field of open data hackathons have not been fully investigated yet. This paper aims to suggest a model that incorporates factors that affect the decision of establishing a startup by developers who have participated in open data hackathons.

In total, 70 papers were examined and analyzed using a three-phased literature review methodology, which was suggested by Webster and Watson (2002). These surveys investigated several factors that affect a nascent entrepreneur to create a startup.

Eventually, by identifying the motivations for developers to participate in a hackathon, and understanding the benefits of the use of open data, researchers will be able to elaborate the proposed model and evaluate if the contest has contributed to the decision of establish a startup and what factors affect the decision to establish a startup apply to open data developers, and if the participants of the contest agree with these factors.

The paper expands the scope of open data research on entrepreneurship field, stating the need for more research to be conducted regarding the open data in entrepreneurship through hackathons.

The peer-to-peer perspective on open data is an interesting topic to research, taking into account that data-driven innovations and related startups are often developed independently by civic and private stakeholders in a highly collaborative manner and are tentatively beginning to directly compete with traditional e-government solutions, providing arguably better services to citizens and businesses. In this regard, the paper aims to further debate on the potential of such independent data-driven collaboration not only to transform the traditional mechanisms of public sector innovations but also provide more democratic ways to ensure greater transparency of government and its responsibility before the society.

The research is based on a cross-country case study, resorting to the content analysis of three demonstrative cases in the development of open data-driven projects, which specifically promote peer-to-peer communication between its stakeholders. In this regard, the case study itself relies heavily on the analysis of rich empirical data that the author collected during his field studies in the Northern European region in 2015–2017, particularly in Estonia, Finland and Sweden. The practical research itself consists of three major parts, which reflect peer-to-peer perspectives of correspondingly civic, public and private stakeholders through manifested examples of related independent projects in the area.

The paper's results demonstrate that the use of peer-to-peer mechanisms in advancing related public sector reforms allows to transform the traditional understanding of e-government phenomena in a conceptually new way. E-government or its last more political interpretation – from the perspective of its peers could be regarded not necessarily as a platform to provide digital public services but as a source of raw material for various third party projects in, respectively, civic, government and business peer-to-peer dimensions of such reforms. As a result, open data provides an interesting playground to change the very nature of public sector innovations in the area.

The choice of countries for research was motivated by purposive and convenience sampling because all these countries are situated in one region, have both similarities and differences in historical, political and socioeconomic backgrounds and, therefore, provide an ideal playground to investigate open data as a context dependable phenomenon. In this regard, the unique political and socioeconomic contexts of these countries provide an interesting playground to debate on the potential of social democracy, egalitarian society and social equality, i.e. public values that are deeply embedded into the fabric of societies there, to benefit the open data movement in a fundamental manner.

This paper reports on unique practical approaches for peer-to-peer collaboration and cooperation in advancing open data-driven platforms among stakeholders. The results of the case studies in three Nordic countries, which are currently among global leaders in advancing the concept of open government, are presented in an intrinsically illustrative manner, which could help practitioners and policymakers to understand better the potential of such a peer-to-peer perspective on open data. In this regard, the models proposed, of citizen-to-citizen, business-to-business, government-to-government interactions, could be interesting to a wide audience of e-government stakeholders in many nations.

The paper also enters into philosophical debates about societal implications of digital peer-to-peer data-driven communication among people. Recent efforts to digitize almost every part of social life, starting from popularization of solutions for distant work and ending to online access to various public services, incentivize individual members of civil society to communicate in an inherently peer-to-peer way. This fact will definitely increase the demand for related digital services. Social distancing in a digital context will allow to paradoxically emancipate technically savvy and entrepreneurial people in creating new services, including using open data, which could meet the demand.

The research is intrinsically of an empirical character because recent e-government reforms in the public sector in many countries, including in the open data area, provide rich practical knowledge to test the limits of new technologies to advance society in socioeconomic and, more importantly, political development. In this regard, this paper provides the first research in analyzing open data from a unique peer-to-peer perspective with an ultimate goal of the whole investigation to draw the attention of other e-government scholars and initiate debates on the collaborative nature of the phenomena to empower civil society and ensure transparency of government.

The purpose of this paper is to analyze the promising potential of open data in Kazakhstan to boost public sector innovations and trace the emergence of the related civic engagement initiatives in order to understand how it affects the democratization of political communication processes in a typical developing country.

This is a case study research which begins with a brief history of the official open data project and then investigates various political and socioeconomic drivers, corresponding regulatory acts, the leading role of the key stakeholders and policy entrepreneurs in the diffusion of the open data movement as well as the main challenges associated with the advance of the open government concept in Kazakhstan, while various independent open data-driven projects provide a rich empirical basis for the analysis.

Open data provides new opportunities to promote civic engagement and e-participation but does not affect the fundamentals of the political system nor advances democratic institutions in a typical developing country. The traditional directives could paradoxically be effective in advancing open data even in a less collaborative political culture. The unitary administrative context is conducive for the development of the ICT-driven public sector initiatives as a single platform. The existence of independent developers is crucial in promoting various open data-driven projects and sharing related expertise. The open data movement creates a favorable atmosphere for the participation of the non-governmental sector in the sphere.

This case study is primarily focused on the analysis of the open data movement at the national level of government, taking into account the unitary structure of the public administration system existing in Kazakhstan, which apparently has a crucial fundamental effect on the realization of any e-government system in this country. In this respect, the main limitation of the research is that the possible existence of various open data-driven projects at the local levels that hypothetically may have a different set of political and socioeconomic drivers and challenges was excluded from the final equation, which provides a new window for the future research in the area.

The results of the research could be used by e-government practitioners and policymakers in evaluating and improving the operation of the open data-driven projects in many developing countries.

The author of the paper tried to develop a universal framework of the case study research that could be used in investigating the open data phenomenon not only in Kazakhstan but also in the context of other developing and transitional countries, especially in analyzing the apparitional emergence of the unique networking activities among the key stakeholders of the open data movement, i.e. policymakers, NGOs, businesses, developers, mass media and citizens. In addition, the results of the analysis could be used in testing the political and socioeconomic implications of the highly centralized e-government approach in the realization of the open data concept in a number of other typical unitary states.

In scientific works, the open data phenomenon is usually analyzed in the context of the most developed and democratic countries of the world with a vast majority of case studies being focused only on North America and Europe, forgetting that it is a global trend. In contrast to the traditional trends in the academic literature, the author of the paper studies the realization of the concept in an unusual context, resorting to the case study of a typical emerging and post-totalitarian nation such as Kazakhstan and focusing on the analysis of the key drivers and challenges in the diffusion of the open data concept in an attempt to answer the ultimate question: whether it is really harnessed by the members of civil society to promote civic engagement and e-participation.