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The purpose of this paper is to review interventions/methods for engaging older adults in meaningful digital public service design by enabling them to engage critically and productively with open data and civic tech.

The paper evaluates data walks as a method for engaging non-tech-savvy citizens in co-design work. These were evaluated along a framework considering how such interventions allow for sharing control (e.g. over design decisions), sharing expertise and enabling change.

Within a co-creation project, different types of data walks may be conducted, including ideation walks, data co-creation walks or user test walks. These complement each other with respect to how they facilitate the sharing of control and expertise, and enable change for a variety of older citizens.

Data walks are a method with a low-threshold, potentially enabling a variety of citizens to engage in co-design activities relating to open government and civic tech.

Such methods address the digital divide and further social participation of non-tech-savvy citizens. They value the resources and expertise of older adults as co-designers and partners, and counter stereotypical ideas about age and ageing.

This pilot study demonstrates how data walks can be incorporated into larger co-creation projects.

This paper aims to examine the nature and sufficiency of descriptive information included in open datasets and the nature of comments and questions users write in relation to specific datasets. Open datasets are provided to facilitate civic engagement and government transparency. However, making the data available does not guarantee usage. This paper examined the nature of context-related information provided together with the datasets and identified the challenges users encounter while using the resources.

The authors extracted descriptive text provided together with (often at the top of) datasets (N = 216) and the nature of questions and comments users post in relation to the dataset. They then segmented text descriptions and user comments into “idea units” and applied open-coding with constant comparison method. This allowed them to come up with thematic issues that descriptions focus on and the challenges users encounter.

Results of the analysis revealed that context-related descriptions are limited and normative. Users are expected to figure out how to use the data. Analysis of user comments/questions revealed four areas of challenge they encounter: organization and accessibility of the data, clarity and completeness, usefulness and accuracy and language (spelling and grammar). Data providers can do more to address these issues.

The purpose of the study is to understand the nature of open data provision and suggest ways of making open data more accessible to “non expert users”. As such, it is not focused on generalizing about open data provision in various countries as such provision may be different based on jurisdiction.

The study provides insight about ways of organizing open dataset that the resource can be accessible by the general public. It also provides suggestions about how open data providers could consider users' perspectives including providing continuous support.

Research on open data often focuses on technological, policy and political perspectives. Arguably, this is the first study on analysis of context-related information in open-datasets. Datasets do not “speak for themselves” because they require context for analysis and interpretation. Understanding the nature of context-related information in open dataset is original idea.

Digital and social media have arguably altered the civic landscape, creating not only opportunities for civic voice and engagement but also distinct challenges. How do youth who are civically active think about activism and their own civic activities in this landscape? How does their sense of themselves as civic actors – the strength and salience of their civic identities – shape decisions to “speak up” online? In this chapter, we draw on data from interviews with civically active youth to explore connections between their civic identities and uptake of opportunities for voice online. Drawing on data from a follow-up study conducted two years after initial interviews, we also examine reported changes in online expression over time. We find that many – though not all – youth in our study appear to have strong civic identities, as indicated by their self-identification as “activists” and the centrality of voice to their conceptions of activism. We also observe connections between activist identification and online civic expression over time. Youths’ narratives about what informs their online voice decisions further suggest the relevance of forces that have influenced persistence in civic participation (such as life transitions, work, and family demands) in addition to pressures unique to the digital context (including online conflict and surveillance). This qualitative study suggests that strong civic identities may support uptake of, and persistence with, online civic expression and tolerance of related challenges. In the discussion, we consider implications for youth civic development and for the vitality and diversity of the digital civic sphere.

The purpose of this paper is to study a multi-institutional and multi-layer nature of open data-driven communication processes that provide a collaborative platform to meet the interests of various stakeholders in advancing public sector innovations, namely, government agents, citizens, independent developers, non-governmental organizations, mass media and businesses alike and understand an important role of mutually beneficial public–private partnerships in the area.

This is a case study research, which itself is based on a combinative approach, especially in applying, in a successive order, two methods of investigation, namely, stakeholder and policy analysis. In general, the combination of these two research techniques is useful in understanding the most important collaborative trends in the area and locating key institutional drivers and challenges that open data policymakers face today in implementing related digital collaborative and participatory platforms.

The open data concept could provide a promising collaborative platform to network various e-government stakeholders and accelerate related technology-driven public reforms. The successful implementation of the idea demands a fairly equal contribution from representatives of both public and private sectors of economy. The case has also clearly demonstrated the importance of cooperation with the local non-governmental sector, independent developers and journalists, whose active participation is a key factor for the overall progress of the open data phenomenon, to a greater degree, as a collaborative movement rather than an instrument of public sector innovations.

One of the fundamental limitations of the investigation is that it is a single case study. It explores the development of open data phenomena in the context of such an advanced post-industrial society as Finland. In this regard, in order to support key arguments of the research, it is necessary to compare its findings with the results of similar case studies in other administrative, political and socioeconomic settings, which would open new promising dimensions for future research in this direction.

Policy recommendations are proposed by the author in the discussion section, which could help, for example, to boost information campaigns in popularizing open data technologies and its reuse among independent developers. A lot of unique visualizations and illustrations are presented in the paper to help readers grasp better key ideas of the research. In this respect, the paper is intended for a global professional community of open data experts, e-government specialists, political scientists, journalists, lawyers, students of public policy and public administration and all those who are interested in studying the phenomenon from the perspective of its key stakeholders.

The author of the paper tried to develop a universal framework of case study research that could be used in investigating phenomena of open data not only in Finland but also in the context of other post-industrial societies, especially in analyzing roles of various stakeholders in adopting open data-driven collaborative and civic engagement platforms and startups.

This research presents a first case study that investigates a collaborative potential of open data phenomena from a stakeholder perspective in a more holistic manner, especially in analyzing professional networking platforms and related communication activities that meet the interests of stakeholders as diverse as government agents and journalists, independent developers and academia, charities and businesses in an attempt to better understand the fundamental factors of the open data movement as a collaborative socioeconomic trend.

The current datafication of cities raises questions about what Lefebvre and many after him have called “the right to the city.” In this contribution, I investigate how the use of data for civic purposes may strengthen the “right to the datafied city,” that is, the degree to which different people engage and participate in shaping urban life and culture, and experience a sense of ownership. The notion of the commons acts as the prism to see how data may serve to foster this participatory “smart citizenship” around collective issues. This contribution critically engages with recent attempts to theorize the city as a commons. Instead of seeing the city as a whole as a commons, it proposes a more fine-grained perspective of the “commons-as-interface.” The “commons-as-interface,” it is argued, productively connects urban data to the human-level political agency implied by “the right to the city” through processes of translation and collectivization. The term is applied to three short case studies, to analyze how these processes engender a “right to the datafied city.” The contribution ends by considering the connections between two seemingly opposed discourses about the role of data in the smart city – the cybernetic view versus a humanist view. It is suggested that the commons-as-interface allows for more detailed investigations of mediation processes between data, human actors, and urban issues.

Over the last decade, engineers, designers, community organizers, and government employees have rallied around “civic tech.” What exactly does this term mean for urban technologists and “smart cities”? In formulating a definition, after describing the relationship of this term to the city, I examine how civic tech has been defined by practitioners. They have typically defined civic tech using umbrella definitions based on broad values and bucket definitions based on technologies. Although helpful, these definitions tend to obfuscate the political nature of civic tech’s practices and organizational techniques. In response, I suggest civic tech is a form of “technical pluralism” – iterative technology design and implementation among organized actors working toward predominantly administrative reforms. Because practitioners are inspired by redesigning systems of governance and redistributing power, civic tech’s most important provocations are organizational and political, rather than purely technological. Civic tech, as a form of technical pluralism, presents a route to bridging community and government in the pursuit of more equitable ways to achieve sustainable technology design in urban contexts.

The purpose of this study is to underscore the significance, drivers and barriers towards re-use of open data sets in the context of Oman’s open government data (OGD) initiative.

Following a qualitative framework, the paper invoked a documentary analysis approach to probe the OGD initiative of Oman. Specifically, the national OGD portal of Oman (https://data.gov.om/) is being investigated in the paper. Furthermore, the paper invokes a theoretical model of “citizen engagement” (“Data over the wall”, “Code exchange”, “Civic issue tracker” and “Participatory open data model”) proposed by Sieber and Johnson (2015) to assess the extent to which open data sets may be re-used.

As per the theoretical model forwarded by Sieber and Johnson (2015), the OGD initiative of Oman is a cusp between “Data over the wall”, “Code exchange” and “Participatory” models. Oman’s OGD initiative facilitates the re-use of the open data sets. However, there are challenges in re-using the open data sets as well. The paper underlines the prospects of better re-use of data sets by institutionalizing the OGD initiative across all administrative levels of the country.

This study holds relevance for practitioners and policy-makers in Oman to ensure the re-use of data sets is facilitated for generating public value.

Hitherto, research has underlined the significance of launching OGD initiatives in the West but studies in developing countries are few. The present study seeks to plug this research gap by underlining the significance of OGD re-usage in Oman’s context.

This paper aims to explore the curation of government-produced datasets for release as open government data (OGD) from the perspective of the digital curation and preservation concept of a “Designated Community”. Specifically, it explores how digital curation functions when there is no clear Designated Community to which curation services can be targeted.

The research was conducted through a case study of the City of Toronto’s efforts to revitalize their OGD program. Data was collected using three methods: semi-structured interviews, non-participative observation and document analysis.

The curators of OGD responded to the absence of a Designated Community through two complementary methods. The first was to draw from the discourse that defines the OGD domain. The second was to take a participatory approach that incorporated members of the community surrounding OGD and various other stakeholders into the process of developing a plan for the revitalization of the program.

This study opens new directions for investigating the application of the Designated Community concept and its role in digital curation and preservation.

The approach used by OGD curators in this case has the potential to be used in other curation situations where there is no clearly defined user group.

The findings presented in this paper contribute empirical insights to on-going discussions on the concept of a Designated Community in digital curation and preservation.

The purpose of this paper is to review and illustrate historical milestones and evolutionary stages of public sector reforms in such a typical transitional society as Kazakhstan through the prism of existing e-government development strategies, implementation models and institutional regulations.

The research is mostly based on a retrospective analysis of technology-driven public sector reforms and content analysis of various e-government strategies and platforms implemented by national and local executive authorities in Kazakhstan for the last two decades.

The results of the analysis has confirmed previously made assumptions that typical developing states tend to adopt different non-linear and multidimensional implementation strategies in advancing e-government reforms in comparison with developed countries. As it turns out, the continuity of actual stages or levels of such development not always corresponds in a consecutive manner to the formal phases of the most popular e-government maturity models proposed previously in academic literature.

One of the fundamental limitations of the case study is that its findings and recommendations could relate only to a limited number of countries that have similar political, socioeconomic and administrative contexts. Taking into account the fact that Kazakhstan is not only a typical developing economy but also a transitional post-communist and post-totalitarian society that has its own unique political and socioeconomic features of governance, the results of case study could not be generalized and extrapolated to all developing countries, presumably narrowing them only to a very limited number of similar states, mostly, in Eastern Europe, Caucasus and Central Asia.

The main practical contribution of the article is that it provides a close review of e-government politics in Kazakhstan that could be helpful for policy makers and practitioners in evaluating, learning and improving the work of various technology-driven public sector projects in the area, especially from a regulatory point of view.

This inherently ethnographic narrative, which is based on the analysis of e-government legislation and implementation strategies derived from diverse administrative practices, could be interesting for those who seek to understand an ever-changing truly evolutionary nature of technology-driven public sector reforms in a typical transitional society.