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1 – 10 of over 13000The purpose of this paper is to examine the influence of the order in which a set of cities are visited to ascertain the effects of position on group tourists’ recall and…
Abstract
Purpose
The purpose of this paper is to examine the influence of the order in which a set of cities are visited to ascertain the effects of position on group tourists’ recall and evaluations.
Design/methodology/approach
Using a questionnaire, the views of highly experienced tour guides were analysed to provide preliminary insights about the likely occurrence of position effects. The topic was studied in Iran where a natural variation in the order of visiting cities on guided tours exists.
Findings
Credible and consistent evidence was found for the perceived effects of recency when considering tourists’ recall and evaluations. In particular, the influence was seen as clearly enhancing the recall and positive evaluation for the most high profile cities in the set of visited locations.
Research limitations/implications
Replications of the position effect in other countries and for other kinds of tourism cities needs to be pursued, desirably by direct assessments of tourist’ views to buttress the present views held by guides.
Practical implications
Designing itineraries by making imaginative use of the effects of order on the tourists’ sequence of city visits should facilitate the memorability of destinations for tourists and benefit businesses.
Originality/value
Empirical evidence about order effects in multi-city tour itineraries has never been established. The study provides foundation evidence for such influences through a non-reactive and naturalistic assessment by tour guides who are in contact with varied itineraries and who regularly consider the experiences of diverse and large numbers of tourists.
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Stephen J.J. McGuire, Christine Chueh, Tia Mao and Isela Mercado
Adam Waytz and Vasilia Kilibarda
In 2011, Sherry Hunt was a vice president and chief underwriter at CitiMortgage headquarters in the United States. For years she had been witnessing fraud, as the company bought…
Abstract
In 2011, Sherry Hunt was a vice president and chief underwriter at CitiMortgage headquarters in the United States. For years she had been witnessing fraud, as the company bought billions of dollars in mortgage loans from external lenders that did not meet Citi credit policy and sold them to government-sponsored enterprises (GSEs). This resulted in Citi selling to GSEs such as Fannie Mae and Freddie Mac pools of loans that were considerably defective and thus likely to default. Citi had also approved hundreds of millions of dollars' worth of defective mortgage files for U.S. Federal Housing Administration insurance. After reporting the mortgage defects in regular reports, notifying and working closely with her direct supervisor (who was subsequently asked to leave Citi after alerting the chairman of the board to these issues) to stop the purchase of defective loans, leaving anonymous tips on the FBI's and the Department of Housing and Urban Development's websites, and receiving threats from two of her superiors who demanded that she change the results of her quality control unit's reports, the shy and conflict-avoidant Hunt had to decide who she should tell about the fraud, and how.
The case gives students the opportunity to recommend how Hunt should proceed based on their analysis of the stakeholders involved. To aid instructors, the case includes Kellogg-produced videos of Hunt—the only on-camera interviews she has ever given—explaining what happened after she reported the fraud to Citi HR and, later, the U.S. Department of Justice. Within the case, students are also briefly exposed to legislation and bodies pertinent to whistle-blowing in the United States, including the Dodd-Frank Act, the Sarbanes-Oxley Act, and the SEC Office of the Whistleblower.
This case won the 2014 competition for Outstanding Case on Anti-Corruption, supported by the Principles for Responsible Management Education (PRME), an initiative of the UN Global Compact.
Analyze stakeholders' motivations to prepare counter-arguments to the resistance one might encounter when reporting unethical behavior
Write a script for who to tell, how, and why
Discuss how incentive structures, management, and culture play roles in promoting or hindering ethical behavior in organizations
Identify behaviors that help a whistle-blower be effective
Gain experience resolving ethical dilemmas in which two values may conflict, such as professional duty and personal ethics
Analyze stakeholders' motivations to prepare counter-arguments to the resistance one might encounter when reporting unethical behavior
Write a script for who to tell, how, and why
Discuss how incentive structures, management, and culture play roles in promoting or hindering ethical behavior in organizations
Identify behaviors that help a whistle-blower be effective
Gain experience resolving ethical dilemmas in which two values may conflict, such as professional duty and personal ethics
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Economics was closely entwined with ethics up to the 1930s when this weakened subsequently. Amartya Sen first sketched this historical relationship in his book, On Ethics and…
Abstract
Purpose
Economics was closely entwined with ethics up to the 1930s when this weakened subsequently. Amartya Sen first sketched this historical relationship in his book, On Ethics and Economics. This paper is in broad agreement with Sen. It aims to explore the ethical foundations of economics in ancient Greece, focussing on Plato's Republic.
Design/methodology/approach
Key aspects of Sen's ethical framework (ethical motivation, human well‐being, and social achievement) are used as a template to re‐investigate Plato's work. A close reading of Plato's Republic is undertaken in order to demonstrate the foundations of economics as an ethical enterprise.
Findings
First, Plato argues that there is a range of motivations and behaviors along an ethical scale. For Plato, the goal is to try to establish what constitutes ethical behavior and then seek conditions suitable to bring it about. Second, in the Republic, one sees an outline of Plato's understanding of human well‐being. Human functioning (physical and mental flourishing, including friendship), and gender equality are key parts of his picture. Third, Plato is painting the picture of a utopian society in the Republic. In discussions of the ideal society, the economy, laws, and other policies must be set within an ethical framework. In several respects, Plato anticipates Sen's capabilities approach to economics.
Originality/value
In recent years, great efforts have been devoted to developing and extending Sen's Capability Framework. Part of that work has been devoted to tracing the origins of Sen's approach back to Aristotle. This paper represents the first attempt to trace that framework back further, to Plato's Republic.
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Much to the relief of everyone, the general election has come and gone and with it the boring television drivel; the result a foregone conclusion. The Labour/Trade Union movement…
Abstract
Much to the relief of everyone, the general election has come and gone and with it the boring television drivel; the result a foregone conclusion. The Labour/Trade Union movement with a severe beating, the worst for half a century, a disaster they have certainly been asking for. Taking a line from the backwoods wisdom of Abraham Lincoln — “You can't fool all the people all the time!” Now, all that most people desire is not to live easy — life is never that and by the nature of things, it cannot be — but to have a reasonably settled, peaceful existence, to work out what they would consider to be their destiny; to be spared the attentions of the planners, the plotters, provocateurs, down to the wilful spoilers and wreckers. They have a right to expect Government protection. We cannot help recalling the memory of a brilliant Saturday, but one of the darkest days of the War, when the earth beneath our feet trembled at the destructive might of fleets of massive bombers overhead, the small silvery Messerschmits weaving above them. Believing all to be lost, we heaped curses on successive Governments which had wrangled over rearmament, especially the “Butter before Guns” brigade, who at the word conscription almost had apoplexy, and left its people exposed to destruction. Now, as then, the question is “Have they learned anything?” With all the countless millions Government costs, its people have the right to claim something for their money, not the least of which is the right to industrial and domestic peace.
Deepa Jawahar, Vinney Zephaniah Vincent and Anju Varghese Philip
All touristic cities have their unique attributes to showcase and differentiate themselves from others. This distinctive attribute is the unique selling product or tourism product…
Abstract
Purpose
All touristic cities have their unique attributes to showcase and differentiate themselves from others. This distinctive attribute is the unique selling product or tourism product of a particular city. It could be an art form, culture, regional climate, food and festival. Literature indicates that the identity of the entire city would be affected by such tourism products. The purpose of this study is to analyse the influence of the ‘image’ of an Art-event to city branding. The study also examines the mediating role of ‘city attachment’ in the relationship between event image and city brand equity.
Design/methodology/approach
In all, 432 samples have been collected from visitors to one of the biggest contemporary art events in India – the “Kochi-Muziris Biennale – 2018,” conducted in the city of Cochin, situated in Kerala, the southernmost state of India.
Findings
Results show that the direct relationship between event image and city brand equity is stronger than the hypothesised path through the mediating role of city attachment.
Research limitations/implications
This study provides a better understanding of the event image and its importance in creating the host city’s brand equity. It contributes to both the practitioners and tourism researchers.
Originality/value
This study looks at the event image through functional and affective aspects and its influence on city attachment and city brand equity.
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This paper aims to focus on increasingly entrepreneurial approaches to urban governance in the country’s second city Cork, where neoliberal strategy has driven uneven spatial…
Abstract
Purpose
This paper aims to focus on increasingly entrepreneurial approaches to urban governance in the country’s second city Cork, where neoliberal strategy has driven uneven spatial development.
Design/methodology/approach
This paper combines insights from literature review with new knowledge derived from interviews with key informants in the city.
Findings
Post-colonial themes provoke a consideration of how uneven power dynamics stifle social innovation in the built environment.
Research limitations/implications
Assembled narratives expose opaque aspects of governance, ownership and participation, presenting opportunities for rethinking urban vacancy through placemaking.
Practical implications
These draw on nuanced models for tourism as a platform for a broader discourse on rights to the city.
Social implications
A century after independence, Ireland is recast as a leading small European economy, away from historical framings of a rural economic backwater of the British Empire.
Originality/value
The model of success is based on a basket of targeted investment policies and somewhat dubious indicators for growth.
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Onur Güngör and Ebru Harman Aslan
Legibility, intelligibility, mental images and cognitive and syntactical mapping are significant issues that help expose the spatial knowledge necessary for effective urban…
Abstract
Purpose
Legibility, intelligibility, mental images and cognitive and syntactical mapping are significant issues that help expose the spatial knowledge necessary for effective urban design. They also help us understand how a city’s new image is forming. This paper aims to present a new holistic approach to define urban design strategies that improve a city’s imageability through cognitive and syntactic concepts.
Design/methodology/approach
The study establishes a coherent framework by including residents’ mental images and space syntax theory’s descriptors to understand how residents perceive their physical environment. Using a mixed-methods research design, the authors studied the Iskenderun city center’s image and spatial design. First, the authors used descriptive analysis techniques (questionnaires, verbal interviews and cognitive mapping) and consulted 110 Iskenderun residents. Second, the authors used analytical analysis techniques to investigate the structural relations among city elements with the help of space syntax descriptors.
Findings
The results demonstrated the importance of applying combined descriptive and analytic techniques to provide an understanding of the city’s image. The authors also offered a proposal including the appropriate urban design strategies to promote Iskenderun city center’s imageability.
Originality/value
Applying this new coherent framework can support design decision-making for redesigning cities at the micro level and for planning new cityscapes at the macro level.
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