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Article
Publication date: 9 August 2021

Saalem Sadeque, Mohammad Shahidul Hasan Swapan, Sanjit K. Roy and MD Ashikuzzaman

This study aims to investigate how city dependence and city social bonding determine city brand love. In addition, the study examines whether there are different resident segments…

Abstract

Purpose

This study aims to investigate how city dependence and city social bonding determine city brand love. In addition, the study examines whether there are different resident segments that exhibit distinct behaviour in relation to city brand formation.

Design/methodology/approach

The study is based on primary responses collected from 595 residents from Khulna city in Bangladesh. The research model is tested using partial least square (PLS) structural equation modelling. The resident segments were identified using PLS prediction-oriented segmentation method.

Findings

Results show that city dependence (i.e. dependence on urban facilities and services provided by the city) and city social bonding (i.e. social interactions amongst residents in the city) lead to city brand love through city satisfaction and city identification. In addition, the study finds that city social bonding and city satisfaction are important for the relationship-reliant residents, whereas city dependence and city identification are important for the resource-reliant residents.

Research limitations/implications

Future research can investigate the relationship between the length of residence and native vs non-native residents’ influence on city brand love formation.

Practical implications

The city brand managers and planners should adopt a resident-inclusive approach that considers the different needs of the residents to engender city brand love.

Originality/value

The study contributes to city branding literature by empirically investigating the under-researched topic of city brand love by identifying the key constructs and their role in determining city brand love. Further, it shows that the route to city brand love formation is different based on residents’ needs.

Details

Journal of Product & Brand Management, vol. 31 no. 2
Type: Research Article
ISSN: 1061-0421

Keywords

Article
Publication date: 21 November 2023

Bartłomiej Walas, Adam R. Szromek, Zygmunt Kruczek and Miroslav Rončák

There is an ongoing discussion on tools that can lead to sustainable tourism, as well as attempts to implement them. In the selection of tools, the attitudes of residents – local…

Abstract

Purpose

There is an ongoing discussion on tools that can lead to sustainable tourism, as well as attempts to implement them. In the selection of tools, the attitudes of residents – local stakeholders and their degree of acceptance of such tools should be analysed and taken into account. Some cause conflicts, and hence, the purpose of this study is the comparative analysis of three cities (Prague, Krakow and Braga).

Design/methodology/approach

Analysis of the basic types of conflicts was conducted using the division proposed by Moore. The research was conducted among residents – experts representing the tourism sector. Based on the literature review, three hypotheses were formulated. Statistical tests were used to analyse the results.

Findings

The results showed a strong impact of the conflict of information and the interests of those dependent on the degree of development of the city’s tourist function. It was established that in the process of achieving sustainable tourism, to minimize conflicts, the following are necessary: paying attention to communication and the involvement of local communities, creating attractions that benefit both residents and visitors, measuring and monitoring tourist traffic, supporting initiatives for new tourist offers and initiating discussions on development problems, and setting common goals for all residents.

Research limitations/implications

The research was conducted during the pandemic and is based on the opinions of experts indicated by the city authorities. While the attitudes of the inhabitants towards the development of tourism were recognized in earlier studies, the awareness of tourists and their readiness to accept limitations related to respecting the needs of the inhabitants were not examined. This aspect may be an interesting direction for further research. A limitation of this research is the small scope of the study, caused both by the restrictions in force during the research period (related to the COVID-19 pandemic) and also by the inability to conduct in-depth interviews with experts. It should also be noted that among the experts participating in the research were tourist entrepreneurs directly interested in rebuilding tourism after the pandemic. Due to this, their opinions may have been biased, but there is no way to prove or disprove this. However, the answers gathered were considered collectively; therefore, the opinions obtained were considered to be objective. Attempts to balance tourism so far have focused mainly on limiting the access of tourists to attractions and tourist areas and introducing (or increasing) admission fees. It is still too early to assess the effectiveness of such tools, hence the lack of scientific analyses of implemented tourism policies.

Practical implications

The role and tasks of institutions managing tourism in cities will probably also change, in particular, so-called destination management organizations. The current declarations indicate the need to respect inhabitants and take measures to limit conflicts arising in the context of the development of the tourist function. However, there is no empirical evidence of the positive results achieved.

Social implications

The results will allow the implementation of tourism balancing tools that are accepted by the local community.

Originality/value

The selection of the historical cities and the posing of a research problem based on the same tool allowed for comparative inference. The results can help shape tourism management in cities and the choice of tools for their sustainable development.

目的

关于实现可持续旅游的工具以及运用这些工具的尝试始终是学界热议的话题。 在选择工具时, 应当分析和考虑居民和当地利益相关者的态度以及他们对工具的接受程度, 因为有些会引起冲突。基于此, 本文的目的是对三个城市(布拉格、克拉科夫、布拉加)的居民-当地利益相关者冲突进行比较分析。

设计/方法论/途径

本文采用摩尔提出的划分方法对冲突的基本类型进行了分析。 该研究是在居民——代表旅游部门的专家中进行的。文章基于文献综述提出了三个假设, 并 使用统计测试来分析结果。

发现

结果表明, 信息冲突和利益冲突的强烈影响取决于城市旅游功能的发展程度。在实现可持续旅游的过程中, 为了尽量减少冲突, 有必要采取以下措施:注重当地社区的参与和沟通, 创造有利于居民和游客双方的景点, 测量和监测旅游流量, 支持旅游产品创新并发起针对发展问题的讨论, 同时为所有居民设定共同目标。

原创性/价值

本文选择历史名城作为案例地, 加之基于同一工具提出的研究问题, 使得本研究具备用于比较推断的条件。 研究结果有助于塑造城市的旅游管理以及引导可持续发展工具的选择。

Objetivo

Hay un debate en curso sobre las herramientas que pueden conducir al turismo sostenible, así como los intentos de implementarlas. En la selección de herramientas, se deben analizar y tener en cuenta las actitudes de los residentes – agentes interesados locales y su grado de aceptación de dichas herramientas. Algunas provocan conflictos, de ahí que el objetivo de este artículo sea el análisis comparativo de tres ciudades (Praga, Cracovia, Braga).

Diseño/metodología/enfoque

El análisis de los tipos básicos de conflictos se realizó utilizando la división propuesta por Moore. La investigación se llevó a cabo entre residentes, expertos que representan el sector turístico. A partir de la revisión de la literatura se formularon tres hipótesis. Se utilizaron pruebas estadísticas para analizar los resultados.

Conclusiones

Los resultados mostraron un fuerte impacto del conflicto de información y los intereses de quienes dependen del grado de desarrollo de la función turística de la ciudad. Se estableció que en el proceso de lograr un turismo sostenible, para minimizar los conflictos es necesario: prestar atención a la comunicación y a la implicación de las comunidades locales, crear atractivos que beneficien tanto a los residentes como a los visitantes, medir y monitorear el tráfico turístico, apoyar iniciativas de nuevas ofertas turísticas e iniciar debates sobre los problemas de desarrollo, y establecer objetivos comunes para todos los residentes.

Originalidad/valor

La selección de las ciudades históricas y el planteamiento de un problema de investigación basado en la misma herramienta permitieron realizar una inferencia comparativa. Los resultados pueden ayudar a configurar la gestión del turismo en las ciudades y la elección de herramientas para su desarrollo sostenible.

Book part
Publication date: 5 April 2022

Ayodeji Emmanuel Oke, Seyi Segun Stephen, Clinton Ohis Aigbavboa, Deji Rufus Ogunsemi and Isaac Olaniyi Aje

When there is a cordial relationship among the members of the smart city team, there are bounds to be achievements and executions of projects within stipulated time of the budget…

Abstract

When there is a cordial relationship among the members of the smart city team, there are bounds to be achievements and executions of projects within stipulated time of the budget allocated. The partnership in ideas and overall discipline will propel the activities involved in executing smart cities in the world. In identifying not just the definitions of smart city, the developmental aspect of the concept is considered across phases of construction as the industry strives towards elegance and advancement. However, exciting as it comes in benefits and enhancement in the quality of life, several problems have also been identified albeit opportunities are somewhat presented in the challenges when analysed thoroughly from the inception to completion. The interaction within team members across countries will pave way for collaborators into the system.

Article
Publication date: 1 February 1985

Elaine Carmichael

The Barbican Library is the headquarters of the City of London's lending library service. It includes a music library and a children's library as well as a special section devoted…

Abstract

The Barbican Library is the headquarters of the City of London's lending library service. It includes a music library and a children's library as well as a special section devoted to the fine and performing arts. Anyone who lives, works or studies in the City may apply to be a member. Others who wish to join may do so under the interavailability scheme.

Details

Library Management, vol. 6 no. 2
Type: Research Article
ISSN: 0143-5124

Article
Publication date: 11 January 2013

John Flint

The purpose of this paper is to compare approaches to policing and addressing offending and anti‐social behaviour in public housing in New York City and UK cities and to discuss…

334

Abstract

Purpose

The purpose of this paper is to compare approaches to policing and addressing offending and anti‐social behaviour in public housing in New York City and UK cities and to discuss whether the different rationales and techniques deployed may be effective in reducing recidivism.

Design/methodology/approach

The paper is based on qualitative research undertaken in New York City in 2008 and a series of studies (comprising qualitative and quantitative methods) conducted in the UK for national government departments, local authorities and registered social landlords. The research included analysis of documents and statistics, interviews with policy makers, practitioners, tenants and offenders.

Findings

The research established that, in addition to some similarities in approaches, there were significant differences in the policing of public housing and the role of housing in reducing recidivism between New York and UK cities. These included the stronger identification of housing as an element in influencing offending in the UK, key roles for social landlords and housing‐based techniques of governance aimed at intervening in offending households.

Practical implications

The research suggests the need to retain a focus on housing circumstances as a key determinant of both offending behaviour and as a mechanism for reducing recidivism.

Social implications

The research indicates that reducing recidivism within public housing populations requires the provision of intensive interventions and support services.

Originality/value

The paper provides an original international comparative analysis of public housing‐based approaches to addressing offending and recidivism.

Article
Publication date: 5 October 2021

Asmita Dessai and Vahid Javidroozi

Integration of city systems is needed to provide flexibility, agility and access to real-time information for the creation and delivery of efficient services in a smart and…

301

Abstract

Purpose

Integration of city systems is needed to provide flexibility, agility and access to real-time information for the creation and delivery of efficient services in a smart and sustainable city. Consequently, City Process Modelling (CPMo) becomes an essential element of connecting various city sectors. However, to date, there has been limited research on the requirements of an ideal CPMo approach and the usefulness of available Business Process Modelling (BPMo) approaches. This research develops a framework for CPMo to guide smart city developers when modelling city processes.

Design/methodology/approach

Data from literature analysis was gathered to derive capabilities of existing BPMo techniques. Then, semi-structured interviews were conducted to thematically and qualitatively explore the requirements, challenges and success factors of CPMo.

Findings

The interview findings offered 17 requirements to be addressed by a CPMo approach, along with several challenges and success factors to be considered when implementing CPMo approaches. Then, the paper presents the results of mapping these requirements against 12 existing BPMo capabilities, identified from the literature, concluding that a significant number of requirements (which are mainly related to inputs and visualisation) have been left unfulfilled by existing BPMo approaches. Hence, developing an innovative CPMo approach is necessary to address the components of unfulfilled requirements.

Originality/value

The innovative framework presented in this paper justifies the CPMo requirements, which are unexplored in existing SCD frameworks. Moreover, it will act as a guide for smart city developers, to model cross-sectoral city processes, helping them progress their SCD road map and make their cities smart.

Details

Business Process Management Journal, vol. 27 no. 7
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 1 January 1987

JOHN FLETCHER and BRIDGET TOWLER

In the United Kingdom public libraries are under the control of local authorities, city or county elected bodies, funded from local taxes, with some un‐earmarked central…

Abstract

In the United Kingdom public libraries are under the control of local authorities, city or county elected bodies, funded from local taxes, with some un‐earmarked central government funding. These library authorities provide central reference and lending services, information offices, local studies collections, and often special services to hospitals, schools, residential homes and even prisons. Stock is the usual books and periodicals plus audio and sometimes videotapes, and discs.

Details

Library Review, vol. 36 no. 1
Type: Research Article
ISSN: 0024-2535

Article
Publication date: 10 October 2016

Chung-Shing Chan and Lawal M. Marafa

This paper aims to connect green spaces with city branding by introducing a proposed Green (Resource) Brand Hexagon (GBH).

Abstract

Purpose

This paper aims to connect green spaces with city branding by introducing a proposed Green (Resource) Brand Hexagon (GBH).

Design/methodology/approach

This study empirically tested the principles of the GBH with samples of Hong Kong residents (n = 301) and visitors (n = 395). Surveys were carried out to investigate the perceptions of the 23 elements in the GBH by both respondent groups.

Findings

A comparison of the results via factor analysis identified two green brand structures preferred by local residents (a brand pentagon) and by visitors (a brand square). The findings suggest different associations of green resource elements in their brand perceptions, which were partly reflected in the governmental Brand Review exercise in Hong Kong in 2008. Inter-group differences in the ranking of GBH’s elements also indicate a knowledge gap between visitors and residents.

Research limitations/implications

The modification process of the GBH from Anholt’s City Brand Hexagon framework involved researchers’ interpretations and understanding of green resources in Hong Kong; it inevitably produced some degree of subjectivity. The working definition of “green resources” in this study perceptually excluded certain features in public parks, such as the geological landscapes and beaches that are, in principle, part of the Hong Kong Geopark.

Originality/value

The findings of this paper offer an indicative green brand framework for destination marketers and brand managers whose cities enjoy attractive green resources. The ratings of GBH’s elements provide useful references for local brand management through an understanding of strong green brand attributes and structures by local residents and visitors. The inter-group comparison of the green brand structures also informs policymakers and city marketers about the divergent associations of brand elements for possible brand extension. Finally, the results are also very beneficial because they provide an opportunity for regional green brand development.

Details

Journal of Place Management and Development, vol. 9 no. 3
Type: Research Article
ISSN: 1753-8335

Keywords

Abstract

Details

Smart Cities
Type: Book
ISBN: 978-1-78769-613-6

Abstract

Details

Logistics Systems for Sustainable Cities
Type: Book
ISBN: 978-0-08-044260-0

21 – 30 of over 47000