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Article
Publication date: 25 October 2021

Yun-Fang Tu, Gwo-Jen Hwang, Shu-Yen Chen, Chiulin Lai and Chuan-Miao Chen

This study aims to compare similarities and differences in library and information science (LIS) and non-LIS undergraduates’ conceptions and perceptions of smart libraries…

Abstract

Purpose

This study aims to compare similarities and differences in library and information science (LIS) and non-LIS undergraduates’ conceptions and perceptions of smart libraries via drawing analysis.

Design/methodology/approach

In this study, a total of 156 undergraduate students described their perceptions of smart libraries as drawings and textual descriptions. A modified coding scheme with 8 categories and 51 subcategories was used to analyse the undergraduate students’ drawings.

Findings

Most of the undergraduate students’ conceptions of smart libraries still involve self-checkout and learning/reading, focusing on information appliances, technical services, activities and objects. The differences are that the LIS undergraduates’ drawings showed smart libraries with robots, interactive book borrowing with technology tools, intelligent services, location-aware services or mobile applications, whereas non-LIS undergraduates presented smart libraries as readers (learners), other activities and no smart technology services. LIS undergraduates focused on providing patron services with technologies. Non-LIS undergraduates were more likely to draw a complex space with immediate access to books or digital resources, quiet reading and the freedom to engage in library activities.

Originality/value

The results provide a baseline for future research on the topic and provide preliminary evidence of using the methods to discern LIS and non-LIS undergraduates’ conceptions of smart libraries.

Details

The Electronic Library , vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0264-0473

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Article
Publication date: 30 January 2018

Shu-Chuan Chen and Ching-Fu Chen

Healthcare is recognized as a fertile field for service research, and due to the fact that nurses are stressed physically and emotionally, reducing burnout among frontline…

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Abstract

Purpose

Healthcare is recognized as a fertile field for service research, and due to the fact that nurses are stressed physically and emotionally, reducing burnout among frontline healthcare staff is an emerging and important research issue. The purpose of this paper is to explore the possible antecedents and consequences of nurses’ burnout and to examine the moderating effects of personal trait and work-environment issue.

Design/methodology/approach

Drawing on Bagozzi’s (1992) reformulation of attitude theory (appraisal→emotional response→behavior), data from a survey of 807 nurses working in a major hospital in Taiwan were analyzed using the structural equation modeling technique and hierarchical regression analysis.

Findings

The results reveal the positive causality between job stressors and nurses’ burnout, whereas supervisor support negatively relates to burnout. In addition, the full moderating effects of leadership effectiveness and partly moderating effect of emotional intelligence on the relationships among job demands, job resources, and burnout are confirmed.

Practical implications

The findings provide practical insight regarding how supervisors play an essential role in alleviating nurses’ burnout. The supportive attitude and leadership effectiveness are recommended to be effectual managerial strategies.

Originality/value

The empirical results support the job demands-resources model by applying reformulation of attitude theory. The work-environment issue surpasses the personal trait in moderating the relationships among job demands, job resources, and burnout.

Details

Management Decision, vol. 56 no. 4
Type: Research Article
ISSN: 0025-1747

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Article
Publication date: 5 June 2017

Shih-Chuan Chen

This paper aims to investigate the effect of cancer patients’ information behaviour on their decision-making at the diagnosis and treatment stages of their cancer journey…

Abstract

Purpose

This paper aims to investigate the effect of cancer patients’ information behaviour on their decision-making at the diagnosis and treatment stages of their cancer journey. Patients’ information sources and their decision-making approaches were analyzed.

Design/methodology/approach

Semi-structured interviews were conducted with 15 participants.

Findings

The cancer patients sought information from various sources in choosing a hospital, physician, treatment method, diet and alternative therapy. Physicians were the primary information source. The patients’ approaches to treatment decision-making were diverse. An informed approach was adopted by nine patients, a paternalistic approach by four and a shared decision-making approach by only two.

Practical implications

In practice, the findings may assist hospitals and medical professionals in fostering pertinent interactions with patients.

Originality/value

The findings can enhance researcher understanding regarding the effect of cancer patients’ information behaviour on their decision-making.

Details

The Electronic Library, vol. 35 no. 3
Type: Research Article
ISSN: 0264-0473

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Article
Publication date: 1 October 2019

Shih-chuan Chen

The purpose of this paper is to explore undergraduate students’ use of mobile apps to search library catalogs and analyze the problems students encountered. Student…

Abstract

Purpose

The purpose of this paper is to explore undergraduate students’ use of mobile apps to search library catalogs and analyze the problems students encountered. Student opinions and suggestions regarding mobile library apps were also examined.

Design/methodology/approach

A total of 16 undergraduates were observed and subjected to semi-structured interviews. Four tasks were assigned, and the participants used mobile apps and laptops to search library catalogs. Follow-up in-depth interviews were conducted to gather participants’ opinions regarding the mobile library app.

Findings

Among the 64 total searches conducted by the 16 participants, 45 (70.31 percent) were completed when using the mobile app, and 51 (79.69 percent) were completed using the laptop. Participants spent less time completing the tasks when they used the mobile app. Mobile apps are thus an effective tool for searching library catalogs. However, the interviews revealed that none of the participants had used mobile library apps prior to the interviews conducted in this study, and half of the participants expressed that they would not install library apps on their smartphones in the future.

Originality/value

The study findings may help university libraries improve their understanding about undergraduates’ search behavior and opinions about mobile library apps.

Details

Library Hi Tech, vol. 37 no. 4
Type: Research Article
ISSN: 0737-8831

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Article
Publication date: 2 April 2019

Fengyu Bao, Chuan Chen, Albert P.C. Chan, Igor Martek and Asheem Shrestha

Public–private partnerships (PPPs) have emerged in developing countries, such as China, as a ubiquitous means by which government procures needed infrastructure. In this…

Abstract

Purpose

Public–private partnerships (PPPs) have emerged in developing countries, such as China, as a ubiquitous means by which government procures needed infrastructure. In this regard, they have been much studied. However, due to their long concession period, running into decades, few have run their full course into the transfer phase (TP) in which the PPP concession reverts from the private entity back to the public. In China, this is about to change as many PPPs approach their TP. Hence, the purpose of this paper is to comprehensively investigate the TP of PPPs in China.

Design/methodology/approach

A three-part methodology was undertaken to achieve the research purpose. Extensive literature review was first conducted to analyze the status quo of the transfer management regime in China, followed by the identification of critical challenges and the exploration of solutions via studying the TP of the Chengdu No. 6 Water Plant B Project – the first PPP in China’s water sector to reach the TP. Research procedures and outcomes were hierarchically visualized by using Integration DEFinition language 0 (IDEF0) method.

Findings

The current transfer management regime of PPPs in China’s water sector is deficient in many aspects. Based on the insight into the practice, a generic transfer process model with hierarchical structure process and sub-processes serving as a dynamic framework transfer model with self-evolving nature is developed to facilitate the successful transfer of the PPP utility.

Originality/value

To the authors’ best knowledge, this is the first attempt to systematically probe the TP of PPPs. Hopefully, the findings of this paper are to instruct government and PPP practitioners alike on mechanisms for smoothing the TP of further PPP projects ending their concession period.

Details

Engineering, Construction and Architectural Management, vol. 26 no. 7
Type: Research Article
ISSN: 0969-9988

Keywords

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Article
Publication date: 27 March 2020

Zhengfeng Cao, Yanqiu Xia, Chuan Chen, Kai Zheng and Yi Zhang

This paper aims to explore polyaniline (PANI) as a lubricant additive to improve the anti-corrosion and tribological properties of ionic liquids (ILs) for actual applications.

Abstract

Purpose

This paper aims to explore polyaniline (PANI) as a lubricant additive to improve the anti-corrosion and tribological properties of ionic liquids (ILs) for actual applications.

Design/methodology/approach

ILs were synthesized by dissolving lithium salts in synthetic oil and were used as a base oil to prepare ILs-based greases. PANI was used as an additive. The tribological properties were investigated in detail and the anti-corrosion ability was also assessed via salt spray test. After friction test, the worn surfaces were characterized by scanning electron microscopy, Raman spectroscopy and X-ray photoelectron spectroscopy to analyze the lubrication mechanisms.

Findings

PANI not only reduces the corrosion but also improves the friction reduction and anti-wear abilities of the ILs-based greases. The analysis indicates that the protective films generated on the worn surfaces were responsible for the preferable anti-corrosion and tribological properties.

Originality/value

This paper provides an effective approach to improve the anti-corrosion and tribological properties of ILs for actual applications.

Peer review

The peer review history for this article is available at: https://publons.com/publon/10.1108/ILT-11-2019-0469/

Details

Industrial Lubrication and Tribology, vol. 72 no. 7
Type: Research Article
ISSN: 0036-8792

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Article
Publication date: 16 December 2019

Weiling Jiang, Igor Martek, M. Reza Hosseini and Chuan Chen

Foreign direct investment in the infrastructure (FDII) of developing countries has a history of at least four decades. Bullish demand for foreign infrastructure services…

Abstract

Purpose

Foreign direct investment in the infrastructure (FDII) of developing countries has a history of at least four decades. Bullish demand for foreign infrastructure services in developing countries, in combination with unstable political environments, has buoyed attention in political risk management (PRM). Even so, research into PRM of FDII remains fragmented and unmapped. Thus, the purpose of this paper is to identify the current body of knowledge in this area, uncover deficiencies and lay the foundation for further practical PRM research in FDII.

Design/methodology/approach

This paper offers a bibliometric-qualitative review of current literature on political risk in foreign infrastructure in developing countries. A 36-year period is identified, from 1983 to 2018. Publication year, area of focus, author(s), institution and country are classified and analyzed through the medium of social network analysis. The tools used are VOSviewer, CiteSpace and Gephi to analyze citation networks of 345 published papers. Out of 345 papers, 94 highly related studies were selected for further content analysis.

Findings

The study identified the research trends in related areas of PRM in infrastructure (e.g. PRM in international construction and foreign direct investment) by bibliometric analysis, which includes scattered researcher collaboration, wide-ranging and unfocused journal selection, unsystematic and discontinuous research themes. The specific research weakness in PRM in FDII is recognized by qualitative analysis from the perspective of PRM process, which reveals a lack of understanding of the impact of political risk factors, subjective risk estimations, lacking application of mature political risk database in FDII, combined with a shortage of complete and effective strategies for PRM in FDII in developing countries.

Originality/value

This paper is the first of its kind, providing a comprehensive benchmark survey of the research to date in PRM in foreign infrastructure investment in developing countries. It proposes a framework of future research agenda on PRM in FDII, including special issues on this topic, identification and assessment of political risk factors with objective methods, proposition of PRM strategies on FDII with proactive and active approaches, completing strategies of PRM with reactive strategies from the perspectives of whole life cycle of infrastructure projects, political risk factors and stakeholders. It also addressed the need to investigate the suitable literature databases for researching in this area.

Details

Engineering, Construction and Architectural Management, vol. 28 no. 1
Type: Research Article
ISSN: 0969-9988

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Article
Publication date: 19 November 2019

Guanghua Li, Chuan Chen, Guomin Zhang and Igor Martek

Factors affecting bid/no-bid decisions of international projects are more complex than those of domestic projects. The purpose of this paper is to identify and rank…

Abstract

Purpose

Factors affecting bid/no-bid decisions of international projects are more complex than those of domestic projects. The purpose of this paper is to identify and rank decision factors considered by variously sized Chinese international contractors (CICs) and categorize those groups of factors important to experienced practitioners.

Design/methodology/approach

The analysis of factors identified by a literature review is conducted based on data derived from questionnaire results received from 119 CIC project and bidding managers. The relative importance of factors is measured by mean value and standard deviation. The discrepancy in rank and importance value perceived by variously sized CICs are explored by ranking disparity analysis, non-parametric test and Spearman’s rank correlation coefficient test. Finally, factor analysis is used to categorize the underlying groups of factors considered by CICs.

Findings

In sum, 41 factors are identified through the literature review as having an impact on the bid decision. Significant disparities in ranking and importance are found in several factors, which partially affect the consistency of the ranking of factors perceived between large and small-medium CICs. Ultimately, nine major factors are identified as impacting the bidding decision, with “contractor’s capability” and “country risk of the host country,” being the most important.

Research limitations/implications

The weight of a factor considered in a decision varies across contractors as a function of contractor size. Whether using models or subjective judgment in making decisions, it is beneficial to fully understand the main groups of factors influencing the decision. Vulnerability to country risk emerges as the first criterion accessed in the bid decision.

Originality/value

A comprehensive set of factors is established for CICs, including both general factors common to domestic projects, and international factors unique to international projects. All factors are grouped by inferential analysis from the perspective of contractors, which reveals the underlying mechanism of the bid decision-making process. While the data were collected from CICs, the methodology in exploring factors, along with implications, is determined to be applicable internationally.

Details

Engineering, Construction and Architectural Management, vol. 27 no. 7
Type: Research Article
ISSN: 0969-9988

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Article
Publication date: 7 May 2021

Shih-Chuan Chen

This study aims to explore the information-seeking behavior of female patients engaged in doctor shopping. An investigation was conducted on the following aspects: the…

Abstract

Purpose

This study aims to explore the information-seeking behavior of female patients engaged in doctor shopping. An investigation was conducted on the following aspects: the reasons for doctor-shopping behavior (DSB), patients’ information needs and sources, patients’ use of the obtained information and the degree of satisfaction with the information collected.

Design/methodology/approach

In-depth interviews were conducted in this study. In total, 30 female participants who lived or worked in the Taipei metropolitan area, Taiwan, were recruited.

Findings

Dissatisfaction with treatment, confirmation of illness conditions, inconvenient treatment locations and hours and dissatisfaction with doctor’s attitude were the main reasons for DSB. Family members, friends, the internet and mass media were sources of information for participants when they sought second and successive doctors. In most cases, the degree of satisfaction toward the obtained information increased after each visit to a doctor during the doctor-shopping journey. However, not all participants shared information with doctors. The participants suggested that detailed explanations provided by doctors and better communication with doctors may reduce the occurrence of doctor shopping.

Originality/value

The findings of this study help medical personnel better understand DSB. The findings revealed the significance of information to patients and indicated that the information collected during doctor shopping is beneficial for patients.

Details

The Electronic Library , vol. 39 no. 1
Type: Research Article
ISSN: 0264-0473

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Article
Publication date: 7 July 2020

Hui-chuan Chen, Tommy Cates, Monty Taylor and Christopher Cates

The purpose of this paper is to examine whether patient readmission rates are associated with patient satisfaction and Medicare reimbursement rates in the US hospitals.

Abstract

Purpose

The purpose of this paper is to examine whether patient readmission rates are associated with patient satisfaction and Medicare reimbursement rates in the US hospitals.

Design/methodology/approach

The Hospital Compare database was obtained from the Centers for Medicare and Medicaid Services (CMS) in the US. A total of 2,711 acute care hospitals were analyzed for this present study. The data included patient satisfaction surveys, hospital 30-days readmission ratios for heart failure and pneumonia patients and related payments. Exploratory factor analysis was applied in the first stage to operationalize constructs for scale development. Partial least squares (PLS) modeling analysis via Smart-PLS was utilized for testing the hypotheses.

Findings

Results indicated that data provided from the Hospital Compare database for the acute care hospitals accurately reflect quality outcomes. Nevertheless, the Medicare Hospital Readmissions Reduction Program (HRRP) did not penalize the hospitals when patients reported lower satisfaction via the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores.

Originality/value

The findings suggest that a high-readmission rate is not associated with lower payment. Such results appear to conflict with the goals of value-based purchasing programs, which seek to penalize hospitals financially for higher readmission rates.

Details

International Journal of Health Care Quality Assurance, vol. 33 no. 4/5
Type: Research Article
ISSN: 0952-6862

Keywords

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