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The purpose of this paper is to expose librarians, scholars and other interested parties to the numerous films available concerning the 1989 and 1991 European revolutions. The films that are discussed can potentially be used as ancillary sources that will lead to a more in-depth understanding of these topics.

This paper is a literature review examining films relating to the 1989 and 1991 revolutions in Eastern Europe and the former Soviet Union. The findings are presented in the form of an annotated bibliography.

A total of 24 films from eight countries are presented in this annotated bibliography.

In researching this paper, the authors have been unable to find any similar works, which makes this work of particular value to those wanting to learn more about this period of change in Eastern Europe and the former Soviet Union.

This paper aims to discusses the importance of Native American literature in library collections.

This paper is based on research of recent articles.

The paper identifies many good titles on Native Americans that deserve to be in libraries so that the history and culture of Native Americans will be available to all users.

Libraries should identify good quality books on Native Americans and by Native Americans to add to their collections. Many are now available so that it is not difficult to find appropriate ones that reflect contemporary views of Native Americans.

This paper pulls together a good deal of recent information on books by and about Native Americans as well as pointing to some excellent collections.

The purpose of this study is to examine the portrayals of librarians in world cinema. In so doing, librarian stereotypes within film may be examined, but also those wishing to develop a collection of films featuring librarians and libraries will have a resource to which they may refer.

The authors approached this study as an annotated bibliography of the films studied. A synopsis of each film is provided as well as analysis of libraries and librarian roles within the context of each film.

Films from around the world tend to have many similar stereotypes concerning librarians. Whether those stereotypes are necessarily good or bad may lie in the eye of the beholder.

Although there have been numerous articles written on librarian stereotypes and librarians within literature, there has been relatively little written about librarians within the context of cinema.

Perceived environmental uncertainty (PEU) is a foundational concept in organization studies. The PEU typologies used in organizational research were developed using private sector managers. But, do public sector managers perceive the same uncertainty sources? We asked public sector managers in Hong Kong to identify and group uncertainty sources facing their organizations. Multidimensional scaling and cluster analysis yielded classes of uncertainty sources that differ from those developed using private sector managers.

This paper aims to investigate and reflect upon the effects of personality traits on expatriate adjustment within the context of Malaysia’s multicultural society.

Drawing on the multicultural personality questionnaire (MPQ) and extrapolating from the literature on expatriate adjustment, the authors introduce five hypotheses, which are then tested based on data derived from 101 expatriates working in Malaysia.

The results indicate a positive relationship between both open-mindedness and adjustment as well as between flexibility and adjustment. However, the authors did not observe any significant positive relationship between the three remaining MPQ personality traits and expatriate adjustment.

While various studies have investigated the relationship between personality and expatriate adjustment in an Asian context, the majority have been conducted in largely monocultural settings, or at least on the implicit assumption of a single societal culture within the host country. This paper contributes to the literature by exploring the relationship in the context of a multicultural Asian host country.

Consistency theory and ego-defense theory have been used to examine the relationship between counterproductive work behavior (CWB) and self-esteem; however, these two theoretical approaches pose different directions for the expected relation. In line with this, previous research concerning the relationship between self-esteem and CWB has found inconsistent empirical results. The purpose of this paper is to summarize the relation between self-esteem and counterproductive behavior at work and draw conclusions about the merit of the competing theories. This study also examines the type of self-esteem as a potential moderator to this relationship.

The authors performed a psychometric meta-analysis of the relation between self-esteem and CWB using 21 correlations with a total n of 5,135.

The estimated population correlation was −0.26. The moderator analyses showed that global self-esteem had a stronger relation with CWB than organization-based self-esteem.

The relation between self-esteem and counterproductive behavior at work is important to organizations for two reasons. First, CWBs are very costly at all levels of the organization. Second, organizations and managers have some control over the level of their employee’s self-esteem.

Previous research has used both consistency theory and ego-defense theory to make predictions concerning the self-esteem and CWB relationship. This paper provides support for examining this relation using consistency theory due to the negative correlation the authors found between CWB and self-esteem.

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.

Resilience while learning is the capacity to initiate, persist and direct effort toward learning when experiencing unpleasant affective states. The underlying mechanisms of resilience are emotional buffering and self-regulation when experiencing unpleasant affective states. The authors identified four factors that support resilience while learning: positive emotional engagement, creative problem-solving, learning identity and social support. The authors developed and tested scales and found evidence to support the four-factor model of resilience. The authors offer a person-centered approach to resilience in learning by conducting a latent profile analysis that tested the likelihood of resilience based on profiles of differences in scores on these factors under two affective conditions: (unpleasant) learning during frustration versus (pleasant) learning during progress. A quarter of individuals activated the four resilience factors in pleasant and unpleasant affective states, while 75% of participants saw decrements in these factors when faced with frustration. The results support a four-factor, person-centered approach to resilience while learning.

The authors develop and test a four-factor model of resilience and test the model in a group of 330 management undergraduate and graduate students. Each participant identified two learning episodes in their responses, one while frustrated and one while making progress, and ranked the level of intensity on the four resilience factors. Analysis on an additional 88 subjects provided additional support for the validation and reliability of scales.

Results revealed 2 latent profiles groups, with 25% of the sample associated with resilience (low difference on resilience factors between the two learning episodes) and 75% who remain susceptible to unpleasant emotions (high difference between the two learning episodes).

The study supports a person-centered approach to resilience while learning (in contrast to a variable centered approach).

The study provides a means to classify individuals using a person-centered, rather than a variable-centered approach. An understanding of how individuals buffer and self-regulate while experiencing unpleasant affect while learning can help educators, consultants and managers develop better interventions for learning.

This study addresses the growing concern over student success associated with increased dropout rates among undergraduate business students, and the failure of many management developments and executive training efforts. This study suggests that looking at specific variables may not provide insight into the complex relationship between learning outcomes and factors that support resilience in learning.

There is growing interest in understanding resilience factors from a person-centered perspective using analytical methods such as latent profile analysis. This is the first study to look at how individuals can be grouped into similar profiles based on four resilience factors.

The purpose of this study is to understand the profit implications of analytics-driven centralized discriminatory pricing at the headquarter level compared with sales force price delegation in the purchase of an aftermarket good through an indirect retail channel with symmetric information.

Using individual-level loan application and approval data from a North American financial institution and segment-level customer risk as the price discrimination criterion for the firm, the authors develop a three-stage model that accounts for the salesperson’s price decision within the limits of the latitude provided by the firm; the firm’s decision to approve or not approve a sales application; and the customer’s decision to accept or reject a sales offer conditional on the firm’s approval. Next, the authors compare the profitability of this sales force price delegation model to that of a segment-level centralized pricing model where agent incentives and consumer prices are simultaneously optimized using a quasi-Newton nonlinear optimization algorithm (i.e. Broyden–Fletcher–Goldfarb–Shanno algorithm).

The results suggest that implementation of analytics-driven centralized discriminatory pricing and optimal sales force incentives leads to double-digit lifts in firm profits. Moreover, the authors find that the high-risk customer segment is less price-sensitive and firms, upon leveraging this segment’s willingness to pay, not only improve their bottom-line but also allow these marginalized customers with traditionally low approval rates access to loans. This points out the important customer welfare implications of the findings.

Substantively, to the best of the authors’ knowledge, this paper is the first to empirically investigate the profitability of analytics-driven segment-level (i.e. discriminatory) centralized pricing compared with sales force price delegation in indirect retail channels (i.e. where agents are external to the firm and have access to competitor products), taking into account the decisions of the three key stakeholders of the process, namely, the consumer, the salesperson and the firm and simultaneously optimizing sales commission and centralized consumer price.

Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Tenn. 37203. Mrs. Cheney does not sell the books listed here. They are available through normal trade sources. Mrs. Cheney, being a member of the editorial board of Pierian Press, will not review Pierian Press reference books in this column. Descriptions of Pierian Press reference books will be included elsewhere in this publication.