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Article
Publication date: 1 October 2003

Chun Wei Choo and Christine Marton

The paper develops a behavioral model of Web information seeking that identifies four complementary modes of information seeking: undirected viewing, conditioned viewing…

2020

Abstract

The paper develops a behavioral model of Web information seeking that identifies four complementary modes of information seeking: undirected viewing, conditioned viewing, informal search, and formal search. In each mode of viewing or searching, users would adopt distinctive patterns of browser moves: starting, chaining, browsing, differentiating, monitoring, and extracting. The model is applied empirically to analyze the Web information seeking behavior of 24 women in IT professions over a two‐week period. Our results show that participants engaged in all four modes of information seeking on the Web, and that each mode may be characterized by certain browser actions. Overall, the study suggests that a behavioral approach that links information seeking modes (goals and reasons for browsing and searching) to moves (actions used to find and view information) may be helpful in understanding Web‐based information seeking.

Details

Internet Research, vol. 13 no. 4
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 20 April 2012

Christine Marton and Chun Wei Choo

By selectively reviewing theory‐driven survey studies on internet health information seeking, the paper aims to provide an informal assessment of the theoretical foundations and…

5690

Abstract

Purpose

By selectively reviewing theory‐driven survey studies on internet health information seeking, the paper aims to provide an informal assessment of the theoretical foundations and research methods that have been used to study this information behavior.

Design/methodology/approach

After a review of the literature, four theory‐driven quantitative survey studies are analyzed in detail. Each study is examined in terms of: theoretical framework; research variables that form the focus of the study; research design (sampling, data collection and analysis); and findings and results of hypothesis testing and model testing. The authors then discuss the theoretical models and analytical methods adopted, and identify suggestions that could be helpful to future researchers.

Findings

Taken as a whole, the studies reviewed point strongly to the need for multidisciplinary frameworks that can capture the complexity of online health information behavior. The studies developed theoretical frameworks by drawing from many sources – theory of planned behavior, technology acceptance model, uses and gratifications, health belief model, and information seeking models – demonstrating that an integration of theoretical perspectives from the health sciences, social psychology, communication research, and information science, is required to fully understand this behavior. The results of these studies suggest that the conceptual models and analytical methods they adopted are viable and promising. Many relationships tested showed large effect sizes, and the models evaluated were able to account for between 23 and 50 percent of the variance in the dependent variables.

Originality/value

The paper represents a first attempt to compare, evaluate, and to a degree synthesize the work that has been done to develop and test theoretical models of health information seeking on the web.

Details

Journal of Documentation, vol. 68 no. 3
Type: Research Article
ISSN: 0022-0418

Keywords

Content available

Abstract

Details

Library Review, vol. 62 no. 1/2
Type: Research Article
ISSN: 0024-2535

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Article
Publication date: 29 September 2022

Sylvain K. Cibangu

The purpose of this short reflection is to allow for an informed use of both phenomenography and phenomenology in information studies and cognate fields.

Abstract

Purpose

The purpose of this short reflection is to allow for an informed use of both phenomenography and phenomenology in information studies and cognate fields.

Design/methodology/approach

The paper apprises uses of phenomenography found particularly in accounts of information literacy commonly describing phenomenography as distinct from phenomenology.

Findings

Both phenomenography and phenomenology continue to hold much credence in methods applied across scores of academic fields, with information studies being among those in the vanguard. Claims displaying differences of phenomenography from phenomenology are misleading and incomplete descriptions of phenomenology.

Originality/value

The paper presents newer materials on the origins of phenomenography and phenomenology to advocate for tighter relationships between and clearer applications of these methods in information studies and beyond.

Details

Journal of Documentation, vol. 79 no. 3
Type: Research Article
ISSN: 0022-0418

Keywords

Article
Publication date: 27 March 2007

Susie Andretta

The purpose of this paper is to explore the adoption of a phenomenographic conceptual framework to investigate learning from the perspective of the learner, with the aim of…

4755

Abstract

Purpose

The purpose of this paper is to explore the adoption of a phenomenographic conceptual framework to investigate learning from the perspective of the learner, with the aim of reflecting on the features that this approach shares with information literacy education in general, and with the relational model in particular.

Design/methodology/approach

The study offers an analysis of phenomenographic research on learning undertaken by Marton, which is further elaborated by examples of collaborative work by Marton and Booth, as well as by Fazey and Marton. The relationship between understanding and learning, promoted by this perspective, is explored in this paper to illustrate its impact on retention and transfer of the learning process. This is compared with the iterative and independent learning approaches promoted by information literacy education, and specific examples are used to illustrate the pedagogical overlap between phenomenography and information literacy. In addition, the paper examines the relational approach of information literacy promoted by the individual and collective works of Bruce, Lupton, and Edwards to demonstrate how the person‐world relation, advocated by phenomenography, is used to examine the learner‐information relationship promoted by the work of these authors.

Findings

The paper reflects on the potential impact that phenomenography and the relational perspectives have on pedagogical practices in Higher Education. In particular, it aims to demonstrate how the relational approach, together with the learn‐how‐to‐learn ethos of information literacy, is fundamental in promoting a framework for lifelong learning that leads to the empowering of the learner through an iterative cycle of reflection and practice, i.e. what phenomenography defines as variation in practice to foster the ownership of learning.

Originality/value

In line with the person‐world relation, the paper explores the relationship between learners and information by outlining its internal/subjective and external/objective dynamics. Claims that the learner's ability to reflect on these dynamics enhances his or her independent learning attitude are explored in the light of current phenomenographic and information literacy research.

Details

Aslib Proceedings, vol. 59 no. 2
Type: Research Article
ISSN: 0001-253X

Keywords

Book part
Publication date: 29 September 2015

Peter Gibbings, John Lidstone and Christine Bruce

This chapter extends the phenomenographical research method by arguing the merits of engineering the outcome space from these investigations to effectively communicate the…

Abstract

This chapter extends the phenomenographical research method by arguing the merits of engineering the outcome space from these investigations to effectively communicate the outcomes to an audience in technology-based discipline areas. Variations discovered from the phenomenographical study are blended with pre- and post-tests and a frequency distribution. Outcomes are then represented in a visual statistical manner to suit the specific target audience. This chapter provides useful insights that will be of interest to researchers wishing to present findings from qualitative research methods, and particularly the outcomes of phenomenographic investigations, to an audience in technology-based discipline areas.

Details

Theory and Method in Higher Education Research
Type: Book
ISBN: 978-1-78560-287-0

Book part
Publication date: 12 August 2014

Christine Bruce, Kate Davis, Hilary Hughes, Helen Partridge and Ian Stoodley

In this closing chapter the editors review key themes that have emerged through the book. We recognize the varied and dynamic nature of information experience across multiple…

Abstract

In this closing chapter the editors review key themes that have emerged through the book. We recognize the varied and dynamic nature of information experience across multiple contexts, and present our own conceptualization of information experience. Finally, we consider possible future directions for information experience research.

Details

Information Experience: Approaches to Theory and Practice
Type: Book
ISBN: 978-1-78350-815-0

Keywords

Book part
Publication date: 12 August 2014

Christine Yates and Helen Partridge

This chapter presents the preliminary results of a phenomenographic study aimed at exploring people’s experience of information literacy during the 2011 flood in Brisbane…

Abstract

This chapter presents the preliminary results of a phenomenographic study aimed at exploring people’s experience of information literacy during the 2011 flood in Brisbane, Queensland. Phenomenography is a qualitative, interpretive and descriptive approach to research that explores the different ways in which people experience various phenomena and situations in the world around them. In this study, semi-structured interviews with seven adult residents of Brisbane suggested six categories that depicted different ways people experienced information literacy during this natural disaster. Access to timely, accurate and credible information during a natural disaster can save lives, safeguard property, and reduce fear and anxiety; however very little is currently known about citizens’ information literacy during times of natural disaster. Understanding how people use information to learn during times of crisis is a new terrain for community information literacy research, and one that warrants further attention by the information research community and the emergency management sector.

Details

Information Experience: Approaches to Theory and Practice
Type: Book
ISBN: 978-1-78350-815-0

Keywords

Article
Publication date: 8 June 2015

Diana K. Wakimoto and Christine Susan Bruce

This paper aims to explore the varying ways in which academic archivists in the USA experience archives, how these experiences compare to those of academic librarians and how we…

4341

Abstract

Purpose

This paper aims to explore the varying ways in which academic archivists in the USA experience archives, how these experiences compare to those of academic librarians and how we can use these findings to improve communication and collaboration.

Design/methodology/approach

Using a phenomenographic research approach, academic archivists were interviewed and the transcripts were examined to develop categories reflecting varying experiences.

Findings

There are three different ways of experiencing archives: as organizational records, as archival enterprise and as connection. The connection category is a more complex way of experiencing archives as it incorporates the aspects of the other two categories as well as the awareness of archives connecting people to their histories.

Research limitations/implications

This study is limited to academic archivists in the USA.

Practical implications

Understanding that there are different ways of experiencing archives means that information professionals should clarify their definitions of before beginning collaborative projects. Also, by understanding these varying experiences, information professions should be able to communicate and engage more fully with each other and their users in projects and programs that leverage archival collections.

Originality/value

This is the first study to use phenomenography to investigate archivists’ experiences of archives. This understanding of the lived experience of archivists, combined with understanding how librarians experience archives, should enable better communication and ultimately collaboration between the two professions.

Details

Reference Services Review, vol. 43 no. 2
Type: Research Article
ISSN: 0090-7324

Keywords

Book part
Publication date: 12 August 2014

Helen Partridge and Christine Yates

Information experience has emerged as a new and dynamic field of information research in recent years. This chapter will discuss and explore information experience in two distinct…

Abstract

Information experience has emerged as a new and dynamic field of information research in recent years. This chapter will discuss and explore information experience in two distinct ways: (a) as a research object and (b) as a research domain. Two recent studies will provide the context for this exploration. The first study investigated the information experiences of people using social media (e.g. Facebook, Twitter, YouTube) during natural disasters. Data was gathered by in-depth semi-structured interviews with 25 participants, from two areas affected by natural disasters (i.e. Brisbane and Townsville). The second study investigated the qualitatively different ways in which people experienced information literacy during a natural disaster. Using phenomenography, data was collected via semi-structured interviews with seven participants. These studies represent two related yet different investigations. Taken together the studies provide a means to critically debate and reflect upon our evolving understandings of information experience, both as a research object and as a research domain. This chapter presents our preliminary reflections and concludes that further research is needed to develop and strengthen our conceptualisation of this emerging area.

Details

Information Experience: Approaches to Theory and Practice
Type: Book
ISBN: 978-1-78350-815-0

Keywords

1 – 10 of 38