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Purpose — This paper describes what the authors believe to be the first GPS-only full-scale household travel survey.

Design/methodology — The survey commenced in early 2009 with the conduct of a pilot survey to help establish various parameters and procedures for the main survey. The main survey commenced in August 2009 and was completed in August 2010. It was designed as a household travel survey to be collected steadily over a 12 month period. The target sample size was originally set at over 3500 households, although this target was reduced downwards during the course of the survey. Each household member over the age of 12 was asked to carry a GPS device with them everywhere they went for a period of 3 days. After the 3-day collection period was completed, GPS devices were retrieved from households, the data were downloaded and processing of the data commenced. The study also involved a PR survey performed on the Internet.

Findings — The paper concludes with lessons learnt from this GPS-only survey and suggestions for how future GPS-only surveys might be conducted.

Originality/value of the paper — The paper describes the first GPS-only household travel survey and concludes that it is now feasible to conduct household travel surveys by GPS.

The purpose of this paper is to develop an existing collaborative research methodology process (Sabri, 2018), contextualise it for application in humanitarian supply chains and test it empirically.

Building on collaborative research methodology and humanitarian supply chain literature, the Sabri’s (2018) collaborative research methodology process is further developed to comprise eight phases of collaborative research contextualised for the humanitarian supply chain domain. The process is applied in a collaborative research case of academia–practitioner knowledge co-creation in a humanitarian supply chain setting, focussing on environmental sustainability improvement. The collaborative case analysis suggests a number of refinements to the elements of the process. This study undertook two cycles of academia–practitioner collaborative research.

In testing the process, a noticeable improvement in the collaboration among different humanitarian stakeholders was observed, leading to improved stakeholder management. The implementation improved the sustainability awareness and social inclusion of the affected population. Rurality, remoteness, security issues and resistance of field staff against change were among the main challenges for supply chain researchers to engage in collaborative research in the humanitarian domain.

The paper addresses the rigour‒relevance‒reflectiveness debate in the humanitarian supply chain domain. A collaborative research methodology process derived from action research is further developed using humanitarian literature, and then it is applied in a humanitarian logistics case focussed on environmental sustainability. The present collaborative research process facilitates engaged scholarship among the humanitarian stakeholders, as the researchers’ roles move from observatory to participatory knowledge broker.

The purpose of this paper is to examine the relationship between neo‐colonialist discourse and Quebec's proposed Bill 94 aimed at restricting the public activities of niqab and veil‐wearing Muslim women.

Drawing upon postcolonial feminist frames, this study critically analyzes the discourses of Muslim women and Western elites that serve to construct the niqab and veil‐wearing Muslim women. Using critical discourse analysis of digital and print media articles from 1994 to 2010, the authors trace the discursive character of the Muslim woman related to Bill 94 which proposes the banning of religious face coverings when seeking public services in the Province of Quebec, Canada.

This paper develops a postcolonial understanding of the discursive conditions that constitute the social environment in which Muslim women are required to operate in Quebec and the advent of Bill 94. The authors contend that the discourses in the construction of Muslim women have mutated over time towards Western cultural hegemony and paternalism, and, in the process, Muslim women have been constructed as oppressed, in need of saving, and at the same time not to be trusted.

The account of events in this paper offer an alternative lens in privileging some of the embedded beliefs and values behind dominant cultural accounts of Quebec in relation to Muslim women and Bill 94. Future scholars may wish to extend this study through examining discourses of secular, veil and niqab‐wearing Muslim women; newcomers, those living in Canada for a longer period and those born in Canada; as well as those from different countries of origin. Another area of research that is ripe for exploration is workplace experiences of Muslim women in Canada. Additionally, examination of overt and subtle discrimination faced by Muslim women would provide important insights into employment equity and human rights.

This paper presents a close look at public discourses around the niqab and Muslim women in Canada, demonstrating the persistence of colonial dynamics and mindsets influencing how issues regarding minority groups are evaluated today.

Through a feminist lens, this study aims to provide insight into the ability of KPMG’s true value approach to include “the other” in the corporate value creation process and into its potential to introduce a more “multiple” form of accounting. Additionally, this study seeks to set up the true value approach within its broader social, economic and political context.

The study uses an interpretative analysis of KPMG’s document “A New Vision of Value; Connecting corporate and societal value creation”.

The KPMG document uses a language of fear of an external threat to promote its true value approach. It is suggested in this study that the concern of the KPMG approach is to include “the other” in their valuation model if it has an impact on corporate earnings. However, stakeholder actions or governmental regulations could be problematically attenuat by the document’s use of a language which suggests integration of “the other” and which might be perceived as socially progressive. It is argue that the increase in societal or environmental value set out in the KPMG document depends upon “excessive” commodity production which uses up scarce environmental resources.

The implication of this research is that the daunting problems of inequality and environmental destruction cannot be solved by initiatives such as the KMPG true value technology.

The paper argues that a feminine management or reporting framework would not need to fulfil the aim of managing the other in the sense of measurement and control, as it is not based on the fear of loss. It would instead be an approach of giving and caring. A feminine alternative, however, is difficult to express in phallogo-centric language. The ability to bring about change requires the capacity to understand the prevalent symbolic order and the willingness to challenge it.

The feminist perspective used in this paper to critically reflect on KPMG’s true value approach and the neo-liberal economy in which it is embedded aims to create public awareness of the prevalent phallocentric symbolic order. Recognising the invisible power of the symbolic order is essential to be able to see how the new “integrative” management and reporting approaches are only slight modifications of the existing management and reporting tools. The paper highlights that these “alternatives” create the impression that business is dealing with the greatest global threats and can potentially be used to silence critics.

This paper contributes to existing critiques of integrated or shared value approaches by taking a feminist view. Even though corporate claims of “win-win situations” (in which environmental degradation and inequality can be solved as business opportunities) have been critiqued in the literature, this study adopts a rather unusual perspective (in accounting). This approach argues that initiatives grounded in the phallogo-centric symbolic order are incapable of overcoming the current problems of our society; but they bear the risk of making the situation worse by creating a public impression that “someone is dealing appropriately with serious social and environmental issues”.

This paper posits that legal avoidance – employers’ search for forms of employment to which labor and employment laws do not apply – is an important driver of the restructuring of work. It examines three examples of restructuring that enable employers to avoid legal liability and compliance costs: the classification of workers as independent contractors; the use of part-time and variable-schedule work; and employers’ deskilling of jobs and reliance on vulnerable workers. None of these strategies is itself unlawful, but their impact is to limit workers’ legal protections and weaken the law itself. Employers may also experience unintended consequences of restructuring.

This paper aims to enlighten stakeholders about critical success factors (CSFs) in developing intelligent autonomous systems (IASs) by integrating artificial intelligence (AI) with robotics. It suggests a prioritization hierarchy model for building sustainable ecosystem for developing IASs.

This paper is based on the existing literature and on the opinion of 15 experts. All the experts have minimum of eight years of experience in AI and related technologies. The CSF theory is used as a theoretical lens and total interpretative structure modelling (TISM) is used for the prioritization of CSFs.

Developing countries like India could leverage IASs and associated technologies for solving different societal problems. Policymakers need to develop basic policies regarding data collection, standardized hardware, skilled manpower, funding and start-up culture that can act as building blocks in undertaking sustainable ecosystem for developing IASs and implementing national AI strategy. Clear-cut regulations need to be in place for the proper functioning of the ecosystem. Any technology that can function properly in India has better chances of working at the global level considering the size of the population.

This paper had all its experts from India only, and that makes the limitation of this paper, as there is a possibility that some of the factors identified may not hold same significance in other countries.

Stakeholders will understand the critical factors that are important in developing sustainable ecosystem for IASs and what should be the possible order of activities corresponding to each CSF.

The paper is the first of its kind that has used the CSF theory and TISM methodology for the identification and prioritization of CSFs in developing IASs. Further, eight significant factors, that is, emerging economy multinational enterprises (EMNEs), governance, utility, manpower, capital, software, data and hardware, have come up as the most important factors in integrating AI with robotics in India.

The purpose of this paper is to examine the factors influencing e‐procurement adoption in the United Nations (UN) system of organizations are examined.

This paper reports on an extended multi‐method case study of e‐procurement in the UN. A three stage methodology is adopted – a questionnaire survey of UN organizations, case studies of e‐procurement issues in three UN organizations, and an interactive workshop with the heads of purchasing of UN organizations.

The paper finds that e‐procurement is being used in the UN for transactions of routine, non‐strategic purchases. UN development agencies are more likely to adopt e‐procurement than humanitarian aid agencies as their operations are more predictable. The intention of the majority of UN organizations to adopt e‐procurement within three years has been reversed following the workshop, which revealed that adoption of e‐procurement would run counter to UN policies of supporting less developed nations, regions and organizations. A more cautious, “wait and see” approach has been taken rather than to unilaterally promote e‐procurement across the UN system.

This research focuses on the UN, yet could have implications for other complex systems of organizations such as the public sector, or multinational companies considering implementing e‐procurement with suppliers in developing countries.

E‐procurement needs to be considered in the context of other procurement policy objectives. What may be good e‐procurement practice in a profit‐making firm may be viewed as competing with broader policy objectives of not‐for‐profit organizations. The digital divide is a salient contextual factor for the UN, and brings about unforeseen issues regarding e‐procurement adoption which may have resonance for other organisations.

Much research on e‐procurement has been conducted in the private sector and this paper contributes to the small but growing number of studies of e‐procurement in the context of the public and not‐for‐profit sectors by studying e‐procurement in the UN.

The purpose of this paper is to investigate the extent to which the three constructs associated with the theory of planned behaviour (TPB) can explain student banking intentions and assist in understanding their bank satisfaction.

This research issue was investigated using a mixed methods approach, incorporating both qualitative and quantitative methods. Convenience sampling was used. Factor analysis and logistic regression were used to ascertain the relevance of the TPB in explaining student banking intentions.

Using factor analysis, perceived behavioural control was shown to be the key determinant in explaining student banking intentions. Using a logistic regression, the TPB was shown to have strong application in predicting customer satisfaction with all three of its constructs significant, but weaker application for predicting the likelihood of a bank switch, with subjective norms and attitude significant, and even less for the likelihood of recommending the bank to a friend, with only perceived behavioural control significant.

The use of an online survey which limits the pool of respondents to internet users, together with the sample size, limit the generalisability of findings.

Banks can better target and understand the drivers that influence both student banking intentions and customer satisfaction. This knowledge will allow banks to better attract and retain student customers.

Provides insight to and a better understanding of how the TPB can explain and predict student banking intentions. This study fills a gap in the literature by concentrating on student banking behaviour in Australia, a substantial segment of bank customers that has received little research.

The purpose of this paper is to explore the value of shadowing as a field technique.

This piece takes the form of a viewpoint.

Barbara Czarniawska describes the methodological journey that led her to the adoption of shadowing approaches in her organizational research.

This invited commentary is informed by extensive experience of using shadowing to gather data in organizational settings.