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The digital platform economy has wide-ranging implications for the nature of work in the twenty-first century. The ease at which suppliers and demanders of labour come together across digital platforms creates a very new kind of labour market characterized by hyper-flexibility and an ambiguous employment relationship. Platform work has been hailed as providing employment opportunities for young people entering the labour market and other groups for whom access to more traditional forms of work is compromised (e.g. women with caring responsibilities or people with chronic health issues), or simply those seeking easily accessible, flexible work (e.g. students). On the other hand, unions and grassroots activist campaigners have highlighted the poor conditions that shape the experience of platform work, such as low pay, lack of choice over working time, tight control over the labour process and a dependency on platforms that belies their self-employed status. These dimensions of decent work are examined in the context of France and the United Kingdom, two countries which represent very different employment contexts (Milner, 2015), and thus provide insights into how specific country contexts may mediate the experience of platform work and the policy response.

This chapter looks at the history of work from a social, economic and political perspective. It analyzes the beginning of work and of industrial relations, on a global scale. It goes on to speculate on in what way work will evolve in the immediate future, given technological change and ecological pressures.

‘Decent work’. The very phrase conjures up a range of images and interpretations. But what does it mean for practitioners? What does it mean for academics? Much has been spoken, and even more has been written, but there is still little consensus as to how these questions can be answered. This book aims to offer some answers by exploring the increasingly relevant topic of Decent Work from a range of perspectives. This initial chapter introduces readers to the purpose, rationale and structure of the book. It offers a description of the concept of Decent Work and introduces readers to the work of the Decent Work and Productivity Research Centre of Manchester Metropolitan University.

This paper explores the themes and implications, concerning the role of the supervisor as a facilitator of knowledge sharing in teams. After describing the strategic context for devolving human resource responsibilities to line managers, the paper defines and discusses the line manager/supervisor role. The barriers to learning in the workplace are considered. It is suggested that supervisors, through their devolved responsibility for people (which, by implication, includes learning and development) have an influence as facilitators promoting knowledge sharing within their teams. The paper examines whether the supervisor's intervention as a facilitator, could provide the important link leading to the sharing of individual and collective tacit knowledge in teams.

This study aims to explore barriers and pathways to a whole-institution governance of sustainability within the working structures of universities.

This paper draws on multi-year interviews and hierarchical structure analysis of ten universities in Canada, the USA, Australia, Hong Kong, South Africa, Brazil, the UK and The Netherlands. The paper addresses existing literature that championed further integration between the two organizational sides of universities (academic and operations) and suggests approaches for better embedding sustainability into four primary domains of activity (education, research, campus operations and community engagement).

This research found that effective sustainability governance needs to recognise and reconcile distinct cultures, diverging accountability structures and contrasting manifestations of central-coordination and distributed-agency approaches characteristic of the university’s operational and academic activities. The positionality of actors appointed to lead institution-wide embedding influenced which domain received most attention. The paper concludes that a whole-institution approach would require significant tailoring and adjustments on both the operational and academic sides to be successful.

Based on a review of sustainability activities at ten universities around the world, this paper provides a detailed analysis of the governance implications of integrating sustainability into the four domains of university activity. It discusses how best to work across the operational/academic divide and suggests principles for adopting a whole institution approach to sustainability.

The purpose of this research was to utilize protection motivation theory, which states that individuals will take actions to protect themselves from threats when they have both knowledge of actions that will protect them from the threat and the motivation to do so, to develop a better way of training adolescents to be safe on the Internet.

This study utilized an experimental approach in a high school environment to test its hypotheses. Participants were split into two groups: a group who received a tutorial about how to stay safe on the Internet (an enactive mastery tutorial that allowed students to actually try out the skills they were learning) and a group who did not receive the training. Participants were then asked about their intentions to engage in protective behaviors, their perceived ability to do so, and the likelihood that these protective behaviors would help them to stay safer on the Internet.

The findings indicated that an enactive mastery training program increased intentions to engage in safe online behavior in the future, offering a foundation for the development of future theory-based online safety interventions.

This study was conducted in a small geographic region in schools that agreed to utilize a class period to test the enactive mastery tutorial, which limits its external validity. Furthermore, this study only measured intentions to engage in protective behaviors, not actual behaviors.

This research provides a guideline for an effective way of increasing the likelihood that adolescents will engage in protective behaviors online, which has great practical applications for teachers, administrators, PSA advertisers, etc.

This chapter provides a framework for creating programs to help adolescents engage in safer behavior. Furthermore, it introduces the idea of involvement to the protection motivation theory literature, which is a valuable variable to consider when determining how to create an effective campaign to change behavior.

As human resource management (HRM) and knowledge management are still new areas of research, if we assume the co‐existence of strategic integration, and devolution of HRM responsibilities to line managers, then we can see that an organisation's strategic intent could be to maximise the contribution of employee's knowledge and skills, through creating competitive advantage by utilising human capital. The challenge of “capturing” employee's tacit knowledge, to facilitate its transfer into organisational competence for today's organisations remains paramount. Competitive business pressures are leading to streamlined organisational structures, flatter management layers, adoption of team‐working processes and employee empowerment, which offers line managers a key role in contributing to strategic HRM outcomes by encouraging knowledge sharing in teams. Reviews and discusses the impact of such devolved HR responsibilities on the role of line managers. Intends to: explore the role of line managers facilitating creation and transfer of tacit knowledge in teams; summarise barriers concerning the transfer of tacit knowledge between individuals and teams; and finally outline the importance of developing line managers as facilitators. Aims to construct an agenda outlining future research in this field.

This paper explores the importance of enhancing the facilitation skills of line managers at a supervisory level, and suggests that they can then promote a positive learning environment for informal learning within their work teams. Supervisors are important to their firms, because they are at the interface between the organisation and its work teams. The paper proposes that supervisors who are effective facilitators will utilise their own learning and interpersonal skills to encourage informal learning opportunities through knowledge‐sharing in their work teams, thus improving the team’s performance. The ideas outlined in the paper are intended to make a contribution to a discussion which advances a conceptual argument, and will form the basis of future empirical research.

The changes in the economy along with various political reforms have resulted in an increased focus on enhancing the employability of higher education graduates and have challenged the traditional role of higher education such as creating informed citizens and improving the well-being of individuals and the larger society. In this era of globalization, employability of higher education graduates is considered imperative in strengthening economies and in increasing their competitiveness. This increased focus on employability calls for innovative methods and approaches for assessing the skills and competencies of graduates. Employability is a broad concept and should not be seen as synonymous with the actual employment of graduates. Given these changes in the larger economy and higher education systems, this chapter attempts to map the changes in the overall goals and objectives of higher education against various political and economic forces, and to discuss the implications of these changes with reference to ‘employability gain’ of graduates. In doing so, we first discuss various definitions of employability and identify commonalities and differences between them. Next, we examine the potential of two assessment approaches – self-reports and performance-based tests – for measuring employability gains based on research findings from two higher education quality management projects implemented in Germany.