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As banks across Europe try to prepare for the introduction of international accounting standards in 2005, controversy over the rules continues to rage. The author traces the history of this process and shows where the problems for the global banking industry really lie.

Describes how in 1991 the Mexican Government privatized the country’s banking system in order to encourage greater efficiency and competitiveness in the run‐up to the open‐market environment NAFTA (North America Free Trade Agreement) would bring. Bancomer, Mexico’s second most important bank, called in an international firm of management consultants to effect a total re‐engineering process with quality as the goal.

This paper is a development of a talk given by the author at a conference in November 2000, entitled, ‘How will T&C affect senior management? They, in particular, need to comply’. It examines and comments upon the introduction of and the interaction between the new ‘Training & Competence’ and ‘Senior Management’ arrangements that the Financial Services Authority will introduce at N2 which is expected to be no later than the end of November 2001.

Looks at two of the 1995 Baldrige Award Winners. Details their company profiles and briefly discusses the future of the Baldrige Awards.

Examines how; in the past ten years, Rover Group has shifted from a publicly owned motor manufacturer, the butt of many jokes, into private ownership under British Aerospace plc in 1988, and then to BMW ownership in 1994. The company’s quality journey started in 1987, and a good measure of its effectiveness is that the company, worth £150 million when sold to BAe, multiplied its value by more than five times before being sold to BMW for £800 million in 1994 ‐ the same year in which the company was an inaugural winner of the UK Quality Award. Outlines much of the thinking and the processes that provide the waystations along that road to that award.

Jordan Peele’s critically acclaimed directorial debut Get Out (2017) highlights the issues regarding racism and Black identity that have seldom been the subject of horror film. More specifically, Get Out offers representations of Black masculinity that push against the stereotypical and reductive ways that Black men have often been depicted in horror cinema. The portrayal of Black men in Get Out takes shape in ways influenced by a range of relationships featured in the film. Amongst these is the dynamic between the leading character Chris (Daniel Kaluuya) and his white girlfriend Rose (Allison Williams), in addition to Chris’s interactions with Rose’s mother Missy (Catherine Keener), as well as his best friend Rod (Lil Rel Howery). As such, scrutiny of Get Out yields insight into the construction of Black masculinity in horror film, including how on-screen inter- and intra-racial relations are implicated in this. The writing that follows focuses on how Get Out offers complex and scarcely featured representations of Black masculinity, and boyhood, in horror. As part of such discussion, there is analysis of the entanglements of on-screen gender and racial politics, which contribute to the nuances of depictions of Black masculinity in Get Out.

The purpose of this article is to describe award‐winning in‐house training that boosted the digital‐marketing skills of employees at UK public‐relations and marketing agency DTW.

The article explains the reasons for the training, the form it took and the results it has achieved.

The article details an 18‐month program of “digital breakfasts” at which employees learned about such topics as the digital landscape, writing for the web, interactive advertising and digital marketing.

It is reported that a staff survey showing that almost all staff engaged in new digital initiatives as a result of the training. The number of digital clients rose modestly, from 18 to 19, but turnover of digital sales rose by 56 percent, which reflected improved selling to existing clients. The board was so confident of the company's growing success that it decided to launch a specialist digital‐media sub‐brand, offering the full range of digital services. The article highlights the importance of digital skills in modern marketing and public relations.

The article describes a training initiative that had a significant and immediate impact on the business, and brought about a change in outlook across the company and a positive view of the future.