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Article
Publication date: 1 March 1988

Andrew Kakabadse and Paul Dainty

The personalities, style and job demands of top ranking police officers have never before been seriously analysed. Here, by using a management development survey, key personality…

3916

Abstract

The personalities, style and job demands of top ranking police officers have never before been seriously analysed. Here, by using a management development survey, key personality characteristics and the management and interpersonal styles of top ranking officers are identified. The views of chief officers are discussed, together with an examination of the necessary qualities required. Ways in which senior officers can improve their performance through management training and development and how this can assist their professional growth and development, are emphasised.

Details

Journal of Managerial Psychology, vol. 3 no. 3
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 13 November 2017

Tim Metcalfe

The police service has been encouraged to become a “self-reforming sector”, yet there is an acknowledgement of a “blame culture” within the policing. The purpose of this paper is…

Abstract

Purpose

The police service has been encouraged to become a “self-reforming sector”, yet there is an acknowledgement of a “blame culture” within the policing. The purpose of this paper is to explore the barriers to “self-reform”, as identified by chief officers, and propose a series of strategies to help inform the future of police leadership.

Design/methodology/approach

The research is primarily underpinned by a series of semi-structured interviews with chief constables and a series of four workshops.

Findings

The paper argues that contemporary police cultures, and approaches to failure, are not conducive to the realisation of a “self-reforming” sector. It is proposed that strategic future leaders should consider establishing a common process for organisational learning whilst simultaneously encouraging cultural change that de-stigmatises failure and supports the development of adaptive and networked learning organisations.

Research limitations/implications

The research is limited by exclusively drawing on the perspective of chief officers and does not engage a representative cross section of the police service. The absence of detailed analysis of Her Majesty’s Inspectorate of Constabulary findings to complement the review of IPCC recommendations is a limitation that weakens subsequent conclusions. Finally, this research would benefit considerations of potential structural and organisational changes that would support the realisation of a “self-reforming sector”.

Practical implications

This research supports work by the National Police Chiefs’ Council to deliver police reform.

Originality/value

The paper is informed by new and original qualitative research explicitly focused on the perspective of senior police leaders.

Details

International Journal of Emergency Services, vol. 6 no. 3
Type: Research Article
ISSN: 2047-0894

Keywords

Article
Publication date: 5 September 2018

Veronica D. Haight and Michael J. Marquardt

This study aims to identify how and why chief learning officers (CLOs) build the learning organization. The study was undertaken in the conceptual framework of leadership and…

1597

Abstract

Purpose

This study aims to identify how and why chief learning officers (CLOs) build the learning organization. The study was undertaken in the conceptual framework of leadership and change by using the lens of the Marquardt Systems Model.

Design/methodology/approach

This exploratory study used semi-structured interviews with 20 participants. The purpose of the interviews was to understand the themes and subthemes associated with how CLOs define and build the learning organization, as well as the activities and strategies they use to build a learning organization.

Findings

Four major conclusions were drawn from the study: CLOs collaborate and encourage others to collaborate both within and outside of the organization; they assess and measure learning and development programs consistently; they seek and secure funding and resources; and they have a vision for the learning organization and realize that vision through strategy development and implementation.

Originality/value

This study is the first to provide comprehensive research on how CLOs build learning organizations, as well as the first to analyze this role using the Marquardt Systems Model.

Details

The Learning Organization, vol. 25 no. 5
Type: Research Article
ISSN: 0969-6474

Keywords

Book part
Publication date: 7 February 2014

Andrew N. Garman, Nandakishor Polavarapu, Jane C. Grady and W. Jeffrey Canar

Personnel costs typically account for 60% or more of total operating expenses in health systems, and as such beome a necessary focus in most if not all substantive health reform…

Abstract

Purpose

Personnel costs typically account for 60% or more of total operating expenses in health systems, and as such beome a necessary focus in most if not all substantive health reform adaptations. This study sought to assess whether strategic alignment of the human resource (HR) and learning functions was associated with greater adaptive capacity in U.S. health systems.

Design/methodology/approach

Data were gathered using a survey that was distributed electronically to chief human resource officers from two U.S.-based associations. The survey included questions about organizational structure, strategic human resource management, strategic learning, and organizational response to health reform.

Findings

Significant correlations were found between strategic alignment of HR and HR’s involvement in responses related to cost control (r=0.46, p<0.01); quality improvement (r=0.45, p<0.01), and patient access (r=0.39, p<0.01). However, no significant relationships were found between strategic alignment of organizational learning and HR involvement with these responses.

Value/originality

Results suggest that HR structure may affect an organization’s capacity for adaptive response. Top-management teams in health systems should consider positioning HR as part of the core leadership team, with a reporting relationship that allows HR to maximally participate in formulating and implementing organizational adaptation.

Details

Leading in Health Care Organizations: Improving Safety, Satisfaction and Financial Performance
Type: Book
ISBN: 978-1-78190-633-0

Keywords

Article
Publication date: 15 January 2019

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

235

Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds his/her own impartial comments and places the articles in context.

Findings

This research looks at the role of chief learning officers (CLOs), at how they create and develop a learning organization, and at what they need to achieve success. There are four main themes behind the role of a CLO: funding and resources; networking, collaboration, and building a community; having a vision and a strategy; and measuring, assessing, and using feedback.

Practical implications

This paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Details

Development and Learning in Organizations: An International Journal, vol. 33 no. 1
Type: Research Article
ISSN: 1477-7282

Keywords

Article
Publication date: 15 August 2017

Robert Farrell

The purpose of this paper is to put forward the position of chief learning officer (CLO) as a potential new role or models for new roles in libraries wishing to integrate human…

1176

Abstract

Purpose

The purpose of this paper is to put forward the position of chief learning officer (CLO) as a potential new role or models for new roles in libraries wishing to integrate human resources, strategic planning, and budgeting.

Design/methodology/approach

The paper reviews the history and present functions of the CLO role in the corporate world, correlating work within the library field with key aspects of the position as way by which to conceptualize the integration of disparate library operations.

Findings

The position of CLO has not yet entered the library and information science (LIS) discourse.

Practical implications

Libraries that do not have CLO-like positions in their organizations may benefit from adopting or adapting the position to their libraries.

Originality/value

The paper introduces the CLO position to the field of LIS.

Article
Publication date: 1 April 1986

Jonathan Coates

This is an account of how the London Borough of Bromley introduced an approach to Management Development based around a performance appraisal mechanism (which they call…

Abstract

This is an account of how the London Borough of Bromley introduced an approach to Management Development based around a performance appraisal mechanism (which they call Performance Review) from autumn 1985 to spring 1986. The need for an improvement in management methods and approaches was inspired by a strong and imaginative paper on “survival management style” published by the Chief Executive in June 1985. This was a time when local government in Britain was thinking very seriously about its right to continue doing what it had traditionally regarded as its own. However, the strong guidelines contained in the Chief Executive's paper were not in themselves capable of getting a common approach to better management started on its own. It needed much more in the way of structure and order, and this is what the management development programme set out to provide.

Details

Industrial and Commercial Training, vol. 18 no. 4
Type: Research Article
ISSN: 0019-7858

Article
Publication date: 1 February 1984

Shaun Harries and David Casey

The middle‐aged Chief Architect who heads the massive Architects Department of a London borough was bitterly bemoaning how his circle of professional friends, as they advanced in…

Abstract

The middle‐aged Chief Architect who heads the massive Architects Department of a London borough was bitterly bemoaning how his circle of professional friends, as they advanced in their chosen professions, continued to act as expert professionals: “Barristers become QCs and take the most technically demanding briefs, surgeons graduate to brain surgery or organ transplants and personally perform the most technically demanding operations. I'm at the top of my profession as an architect—and what do you think I do? I sign letters!”

Details

Leadership & Organization Development Journal, vol. 5 no. 2
Type: Research Article
ISSN: 0143-7739

Article
Publication date: 20 April 2012

Interview by William Strange

The purpose of this article is to provide an interview with Andrew Kilshaw.

3541

Abstract

Purpose

The purpose of this article is to provide an interview with Andrew Kilshaw.

Design/methodology/approach

The interview is conducted by an independent interviewer.

Findings

Andrew Kilshaw is Chief Learning Officer at Nike Inc., responsible for overseeing the development needs of over 37,000 employees in Nike's global work‐force. His varied background led from studies at Manchester University and Coventry Business School, to IMD, Lausanne, where Andrew received an MBA with distinction. Andrew has since worked with numerous top‐tier global companies, and specializes in leadership development and talent management.

Originality/value

The paper provides insights from Andrew Kilshaw about his role at Nike Inc., the learning and development profession, and strategies to develop and retain talent.

Details

Development and Learning in Organizations: An International Journal, vol. 26 no. 3
Type: Research Article
ISSN: 1477-7282

Keywords

Article
Publication date: 14 August 2017

Philip William Sisson and Julie J.C.H. Ryan

This paper aims to clarify the need for Chief Knowledge Officers (CKOs) and explain how some recent views on competencies for educational guidelines, a Knowledge Management (KM…

Abstract

Purpose

This paper aims to clarify the need for Chief Knowledge Officers (CKOs) and explain how some recent views on competencies for educational guidelines, a Knowledge Management (KM) competency model and expansion of practice management concepts make the need for CKOs clearer.

Design/methodology/approach

This viewpoint was developed in response to recent publications disparaging the idea of a CKO. The method used was to extract ideas from published and in-work papers to establish the basis for and explain the postulated Unified Competency Theory of KM and its implications regarding the need for CKOs.

Findings

CKOs are needed to ensure that all organizationally relevant functions’ knowledge and KM assessments and/or audits are individually complete and collectively sufficient. A risk/opportunity management role also provides justification.

Research limitations/implications

This paper mainly limits its discussion to the papers that comprise research leading to the Unified Competency Theory of KM, its implications and an updated practice management model. Other points of view that might substantiate or refute the conclusions have not been addressed.

Practical implications

The KM field needs to better identify KM’s risk and opportunity management role and functional imperative. Organizations may need to reevaluate their directions with regards to KM and a CKO.

Originality/value

It extends the concept of practice management to permit differentiating disciplines. It provides new rationale for CKOs.

Details

VINE Journal of Information and Knowledge Management Systems, vol. 47 no. 3
Type: Research Article
ISSN: 2059-5891

Keywords

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