Search results

1 – 8 of 8
To view the access options for this content please click here
Article
Publication date: 24 January 2018

I-Chiu Chang, Chia-Hui Chang, Jiunn-Woei Lian and Ming-Wei Wang

Understanding elders’ experience and knowledge-sharing behaviors online have become significant issues in this aging society. In this study, the purpose of this paper is…

Downloads
1362

Abstract

Purpose

Understanding elders’ experience and knowledge-sharing behaviors online have become significant issues in this aging society. In this study, the purpose of this paper is to summarize and validate the factors that influence the intention of elders to share knowledge online, and assess whether seniors’ knowledge-sharing behaviors affect their sense of meaning in life.

Design/methodology/approach

In total, 49 senior students were invited as participants to join the social networking site (SNS) and share knowledge on the platform. After a month of knowledge-sharing activities, questionnaires were distributed to all the participants. All the 49 participants returned completed questionnaires. To verify the results obtained via the above quantitative data analysis, follow-up interviews were conducted with one popular computer instructor and four seniors (who are experienced users of the SNS). Open-ended questions were employed to understand the motivations for sharing knowledge in a virtual community and the benefits obtained from sharing.

Findings

The results indicate that sharing vision, community identification, and social interaction ties are the main factors that influence the sharing of knowledge by seniors on SNSs. In addition, sharing knowledge on SNSs has a positive influence on seniors’ meaning in life. Follow-up interviews conducted also validate the results obtained.

Originality/value

Understanding elders’ experience and knowledge-sharing behaviors online have become significant issues in this aging society. It can not only benefit younger generations but also enable them to age gracefully. Rare SNSs similar to the one used in the study were found on the Facebook during our research.

Details

Library Hi Tech, vol. 36 no. 4
Type: Research Article
ISSN: 0737-8831

Keywords

To view the access options for this content please click here
Article
Publication date: 19 October 2012

Chun‐Ming Chang, Meng‐Hsiang Hsu and Chia‐Hui Yen

This study extends the viewpoint of “fit as holistic configurations” to explore how to use knowledge management (KM) processes and knowledge management system (KMS

Downloads
7812

Abstract

Purpose

This study extends the viewpoint of “fit as holistic configurations” to explore how to use knowledge management (KM) processes and knowledge management system (KMS) capabilities appropriately according to the tasks characteristics subunits perform in an aerospace manufacturer. In this regard, the aim is to develop four theoretical ideal profiles of KM processes (socialization, externalization, combination, and internalization) and KMS capabilities (codification capability and network capability) for organizational subunits based on their task characteristics: focused, process‐oriented tasks; focused, content‐oriented tasks; broad, process‐oriented tasks; and focused, content‐oriented tasks.

Design/methodology/approach

The empirical study was conducted at a knowledge intensive and engineering‐oriented aerospace company. Twelve functional subunits performing a variety of tasks were selected as the samples. The study employed qualitative and quantitative methods to understand the subunits' task attributes. The authors collected data from 12 subunits, and a total of 212 valid questionnaires were analyzed. PLS‐Graph was used to assess the relationships of the research model.

Findings

The empirical support for the argument that the fit among KM processes, KMS capabilities and task characteristics can improve KM performance. Results reveal that fit significantly affects knowledge satisfaction, knowledge quality and creativity for subunits performing focused, process‐oriented and broad, process‐oriented tasks.

Research limitations/implications

The findings reflect the fact that individuals within organizational subunits should use the four KM processes of appropriate levels to generate new knowledge to accomplish their tasks.

Originality/value

The study uses a multidimensional and multi‐item approach to test the effect of factors on KM performance, and is the first to identify ideal profiles of KM process and KMS capability for different organizational subunits.

To view the access options for this content please click here
Article
Publication date: 4 February 2014

Shyh-Rong Fang, Enchi Chang, Chueh-Chu Ou and Chia-Hui Chou

The purposes of this paper are to examine whether internal market orientation facilitates the development of external market capabilities, before influencing…

Downloads
4773

Abstract

Purpose

The purposes of this paper are to examine whether internal market orientation facilitates the development of external market capabilities, before influencing organizational performance, and to investigate whether learning orientation strengthens the aforementioned link.

Design/methodology/approach

This study collected data through a survey and utilized moderated hierarchical regression analysis to examine the hypothesized relationships.

Findings

Internal market orientation facilitates the development of both market capabilities and in turn enhances organizational performance. The result also shows that customer-linking capability is a stronger mediator between internal market orientation and organizational performance. Besides, learning orientation does not moderate the relationship between internal market orientation and external market capabilities.

Research limitations/implications

This study only examines two market capabilities; considers only internal market orientation and does not include other antecedents; and used cross-sectional data, instead of longitudinal data, which consist of information only from 159 services companies in Taiwan.

Practical implications

A company should have international market orientation mechanisms, such as internal market information system and reward systems to keep the internal communications open. For companies stressing external customer relationship, internal marketing is important.

Originality/value

This study provides empirical evidence for the claim that internal marketing influences the formation of an organization's external market capabilities. It also considers two types of market capabilities instead of treating market capabilities as a holistic variable. This study also clarifies learning orientation's relationships with internal market orientation and market capabilities.

Details

European Journal of Marketing, vol. 48 no. 1/2
Type: Research Article
ISSN: 0309-0566

Keywords

To view the access options for this content please click here
Article
Publication date: 10 February 2012

Chun‐An Chen, Hsein‐li Lee and Chia‐Hui Wu

Taiwan's semiconductor industry continues moving out to China, therefore Taiwan's semiconductor distributors must cooperate with the local distributors in China in order…

Downloads
578

Abstract

Purpose

Taiwan's semiconductor industry continues moving out to China, therefore Taiwan's semiconductor distributors must cooperate with the local distributors in China in order to survive. The purpose of this paper is to discover the key factors considered by Taiwan's semiconductor distributors when selecting partners in China.

Design/methodology/approach

This study summarizes the factors from the literatures and the experts' discussion, then develops a hierarchical structure. Using DEMATEL and MMDE to construct the causality of the dimensions, which are then taken as the basis for the development of the analytic network process (ANP) framework. Finally, it gets the weight values of various factors through the results of ANP, which serves as a proposal to discuss how Taiwan's professional semiconductor distributors select partners in China.

Findings

According to the weight of the ANP, results show that trust and commitment, scale, market share and corporate culture are factors that increase the possibility of collaboration.

Originality/value

China has become a favorite for foreign investments. Taiwan's semiconductor distributors must actively expand the China market in order to maintain their survival. This study focuses on Taiwan semiconductor distributors who want to invest and establish factories in China, and investigates the key factors that are involved in the selection of partners for Taiwan semiconductor distributors. The results can increase the chances of success among cooperative members.

Details

Journal of Technology Management in China, vol. 7 no. 1
Type: Research Article
ISSN: 1746-8779

Keywords

Content available
Article
Publication date: 4 February 2014

Downloads
647

Abstract

Details

Journal of Knowledge Management, vol. 18 no. 1
Type: Research Article
ISSN: 1367-3270

To view the access options for this content please click here
Article
Publication date: 21 March 2008

Chia‐Hui Yen and Hsi‐Peng Lu

The purpose of this study is to draw on expectancy disconfirmation theory (EDT) to explore e‐service quality and the factors influencing an individual's loyalty intention…

Downloads
9048

Abstract

Purpose

The purpose of this study is to draw on expectancy disconfirmation theory (EDT) to explore e‐service quality and the factors influencing an individual's loyalty intention towards online auctions.

Design/methodology/approach

The authors conducted an empirical study and data were collected from a total of 619 bidders in online auctions. A structural equation modeling (SEM) is used to assess the relationships of the research model.

Findings

The findings show that e‐service quality dimensions including efficiency, privacy protection, contact, fulfillment, and responsiveness have statistically significant influences on buyer's disconfirmation. Besides, buyers' disconfirmation of online auctions is positively associated with their satisfaction, and their satisfaction is positively associated with loyalty intentions.

Practical implications

The auctioneer should focus on purchase efficiency and protect the buyer's privacy. The seller should actively make contact with the buyer, fulfill order delivery, and respond to problems. Thus, the performances of auctioneer and seller are the true reassurance to buyers.

Originality/value

This study, which aims to shed light on e‐service quality in online auctions, is the first study that has applied an EDT‐based model to investigate the determinants of buyer's loyalty intention in online auctions.

Details

Managing Service Quality: An International Journal, vol. 18 no. 2
Type: Research Article
ISSN: 0960-4529

Keywords

To view the access options for this content please click here
Article
Publication date: 1 February 2008

Chia‐Hui Yen and Hsi‐Peng Lu

The purpose of this study is to integrate expectancy disconfirmation theory (EDT) to explore cognitive beliefs and affect influencing an individual's intention to…

Downloads
8919

Abstract

Purpose

The purpose of this study is to integrate expectancy disconfirmation theory (EDT) to explore cognitive beliefs and affect influencing an individual's intention to repurchase in online marketplaces.

Design/methodology/approach

The paper used EDT to conduct an empirical study and data were collected from a total of 303 bidders of online auctions. A structural equation modeling (SEM) was used to assess the relationships of the research model.

Findings

The findings show that bidders' disconfirmation of online auctions is positively associated with their satisfaction, which in turn is positively associated with their repurchase intentions.

Practical implications

Both bidders' expectation of policy and auctioneers' performance of policy are important determinants of disconfirmation. Auctioneers need to recognize the distinctive roles of information policy in selling and bidding rules. Besides, neither bidders' expectation of sellers' reputation nor their expectation of service quality has a significant relationship with disconfirmation. This finding implies that in a mature e‐commerce environment bidders pay more attention to the sellers' performance than their prior expectation.

Originality/value

This study, which aims to shed light on bidder behavior in online auctions, is the first study that has applied an EDT‐based model to investigate the determinants of repurchase intention in online auctions.

Details

Internet Research, vol. 18 no. 1
Type: Research Article
ISSN: 1066-2243

Keywords

To view the access options for this content please click here
Article
Publication date: 20 February 2017

Debadutta Kumar Panda

This study aims to understand the coevolution and coexistence of cooperation and competition in the interorganizational collaboration of management consulting firms (MCFs…

Abstract

Purpose

This study aims to understand the coevolution and coexistence of cooperation and competition in the interorganizational collaboration of management consulting firms (MCFs) in India.

Design/methodology/approach

The narrative inquiry method was applied to understand the central phenomenon. The narrative inquiry method was found pertinent because the aim of the research was to inquire human-based phenomenon, especially life experiences, tensions, feeling, thought processes, emotions and personal puzzles. Narrations from 47 respondents from 32 MCFs from various consortiums were collected to make textual and phenomenal narrative inquiry. Finally, causal relationships were designed using the mapping method.

Findings

The study noticed coevolution and coexistence of cooperation and competition in the MCF consortiums. Cooperation was higher than the competition at the entry level, and the competition was higher than cooperation at the operational level of the consortium life cycle. Organizational side of coopetition was higher than human side of coopetition at the entry level, and human side of coopetition was higher than organizational side of coopetition at the operational level. A higher level of competition (than cooperation) pushes the consortium beyond the threshold level, creating a lesser value creation. Further higher level of competition (than cooperation) shoved the consortium beyond the injury limit, leading the consortium to collapse.

Research limitations/implications

This study paid major attention on the human side and organizational side of coopetition from the life cycle perspective, but the findings and discussions concentrated more on entry level and operational level. The study, in fact, did not capture the status of coopetition at the termination phase of the consortium.

Originality/value

This study is one of the few studies that examined cooperation and competition as a single construct in interorganizational collaboration in the management consulting industry. This study is unique in two ways, one, examination from the human side of coopetition and organizational side of coopetition, and two, life cycle analysis of the consortium from the perspective of coopetition.

Details

Journal of Global Operations and Strategic Sourcing, vol. 10 no. 1
Type: Research Article
ISSN: 2398-5364

Keywords

1 – 8 of 8