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Article
Publication date: 1 April 1992

Cheryl Dunlap

The ASK*ME package allows authors with no programming experience to integrate graphics, video, sound, and text into interactive computer presentations that supply…

Abstract

The ASK*ME package allows authors with no programming experience to integrate graphics, video, sound, and text into interactive computer presentations that supply information at the touch of a button. It runs on specially equipped IBM/PCs or compatible computers. The display version of ASK*ME costs $495; an added licence ($195) is required to sell each copy of each authored presentation. A more powerful Professional version of the ASK*ME package sells for $1795, with all license fees included. The vendor is ICS, Incorporated, 2534 26th Avenue SW, Fargo, North Dakota 58103 USA. Tel: +1 (701) 293 1004.

Details

The Electronic Library, vol. 10 no. 4
Type: Research Article
ISSN: 0264-0473

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Book part
Publication date: 30 December 2004

Alan A. Cherry

This case study deals with the financial accounting fraud at Sunbeam Corporation during the time “Chainsaw” Al Dunlap was the company’s CEO. This was a very pervasive…

Abstract

This case study deals with the financial accounting fraud at Sunbeam Corporation during the time “Chainsaw” Al Dunlap was the company’s CEO. This was a very pervasive fraud, involving improper revenue recognition, understatements of the reserves for sales returns and bad debts, abuse of the rules governing consignment sales, and other manipulations. While the amounts involved seem insignificant when compared to those of Enron and WorldCom, the study of Sunbeam is illuminating. Many of the problems at Sunbeam were caused by an abusive and egotistical CEO. In addition, Sunbeam’s external auditor during the period of the fraud was Arthur Andersen. Sunbeam can be viewed as being part of a continuum of audit failures extending from Waste Management to WorldCom. This case is designed in part to serve as an antidote to the coverage found in typical accounting by exposing students to a real situation in which people knowingly violated GAAP, and still received a clean audit opinion, and the company was eventually forced to declare bankruptcy.

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Re-Inventing Realities
Type: Book
ISBN: 978-1-84950-307-5

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Article
Publication date: 1 July 2006

Nell Tabor Hartley

To assist colleagues in tying current ideas to previously established practices. To generate discussion of the current relevance of students' understanding management history.

Abstract

Purpose

To assist colleagues in tying current ideas to previously established practices. To generate discussion of the current relevance of students' understanding management history.

Design/methodology/approach

A review of representative classic theorists with an eye toward matching their behavior to that of current newsmakers. This is presented in a model to insure that like areas are compared.

Findings

The past is in the present. Although we may live in the day of “enlightened” “collaborative” management; there are still successful people who operate differently.

Practical implications

Readers of the paper will be able to make immediate application of the model.

Originality/value

Even presentation of the obvious has value. The model format is a dynamic document that others can use and improve upon.

Details

Journal of Management History, vol. 12 no. 3
Type: Research Article
ISSN: 1751-1348

Keywords

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Book part
Publication date: 2 August 2006

Abstract

Details

Community and Ecology
Type: Book
ISBN: 978-1-84950-410-2

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Article
Publication date: 21 May 2009

Vijayan P. Munusamy, Michael E. Valdez, Kevin D. Lo, Amanda E. K. Budde‐Sung, Cristina M. Suarez and Robert H. Doktor

Two landmark studies of national culture undertaken approximately a quarter century apart present a unique opportunity for a longitudinal analysis of the shift in cultural…

Abstract

Two landmark studies of national culture undertaken approximately a quarter century apart present a unique opportunity for a longitudinal analysis of the shift in cultural values in work organizations over time. Using comparable data from Hofstede and GLO BE, we investigate the hypothesis that, in the rapidly developing nations of Asia, there has been a convergence of collectivist values in work organizations toward the level of collectivist values found in work organizations in the highly developed nations of the major economies. Findings suggest that collectivist values in rapidly developing nations are converging towards collectivist values of highly developed countries. This convergence is not exclusively due to economic growth or wealth but rather due to the speed of the economic growth. Specifically, periods of prolonged rapid economic transformation appear to also have a transforming effect on national cultural values. Implications of this finding and directions for future research are discussed.

Details

Journal of Asia Business Studies, vol. 3 no. 2
Type: Research Article
ISSN: 1558-7894

Keywords

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Book part
Publication date: 20 December 2013

Abstract

Details

William R. Freudenburg, A Life in Social Research
Type: Book
ISBN: 978-1-78190-734-4

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Article
Publication date: 27 August 2020

Timothy J. Vogus, Andrew Gallan, Cheryl Rathert, Dahlia El-Manstrly and Alexis Strong

Healthcare delivery faces increasing pressure to move from a provider-centered approach to become more consumer-driven and patient-centered. However, many of the actions…

Abstract

Purpose

Healthcare delivery faces increasing pressure to move from a provider-centered approach to become more consumer-driven and patient-centered. However, many of the actions taken by clinicians, patients and organizations fail to achieve that aim. This paper aims to take a paradox-based perspective to explore five specific tensions that emerge from this shift and provides implications for patient experience research and practice.

Design/methodology/approach

This paper uses a conceptual approach that synthesizes literature in health services and administration, organizational behavior, services marketing and management and service operations to illuminate five patient experience tensions and explore mitigation strategies.

Findings

The paper makes three key contributions. First, it identifies five tensions that result from the shift to more patient-centered care: patient focus vs employee focus, provider incentives vs provider motivations, care customization vs standardization, patient workload vs organizational workload and service recovery vs organizational risk. Second, it highlights multiple theories that provide insight into the existence of the tensions and how they may be navigated. Third, specific organizational practices that engage the tensions and associated examples of leading organizations are identified. Relevant measures for research and practice are also suggested.

Originality/value

The authors develop a novel analysis of five persistent tensions facing healthcare organizations as a result of a shift to a more consumer-driven, patient-centered approach to care. The authors detail each tension, discuss an existing theory from organizational behavior or services marketing that helps make sense of the tension, suggest potential solutions for managing or resolving the tension and provide representative case illustrations and useful measures.

Details

Journal of Service Management, vol. 31 no. 5
Type: Research Article
ISSN: 1757-5818

Keywords

Content available
Article
Publication date: 6 February 2017

Abstract

Details

Personnel Review, vol. 46 no. 1
Type: Research Article
ISSN: 0048-3486

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Abstract

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Effective Education for Learners with Exceptionalities
Type: Book
ISBN: 978-0-76230-975-7

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Article
Publication date: 3 December 2020

John H. Bickford and Toluwalase V. Solomon

This paper explores the representation of consequential women in history within children's and young adult biographies.

Abstract

Purpose

This paper explores the representation of consequential women in history within children's and young adult biographies.

Design/methodology/approach

The data pool was established by developing a list of women's names extracted from common textbooks and state social studies curricula. Early-grade (K-4th) and middle-grade (5th-8th) in-print books were selected for juxtaposition because these students have the least prior knowledge and are perhaps most dependent on the text. Two researchers independently engaged in qualitative content analysis research methods, which included open and axial coding.

Findings

Early- and middle-grade biographies aptly established the historical significance of, but largely failed to contextualize, each figure's experiences, accomplishments and contemporaneous tensions. The women were presented as consequential, though their advocacies were not situated within the larger context.

Research limitations/implications

Limitations included a dearth of women featured in both state standards and biographies, limited audience (early and middle grades) and exclusion of out-of-print books. Comparable inquiries into narrative nonfiction, expository texts and historical fiction, which have different emphases than biographies, are areas for future research.

Practical implications

Discussion focused on the significance of findings for teachers and researchers. Early- and middle-grade teachers are guided to contextualize the selected historical figures using primary and secondary source supplements.

Originality/value

No previous scholarship exists on this particular topic. Comparable inquiries examine trade books' depiction of historical significance, not contextualization of continuity and change.

Details

Social Studies Research and Practice, vol. 16 no. 1
Type: Research Article
ISSN: 1933-5415

Keywords

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