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Article
Publication date: 2 January 2018

Preventing the use of financial institutions for money laundering and the implications for financial privacy

Chat Le Nguyen

This paper aims to discuss the implication of money laundering preventive measures for financial privacy, with the focus on banking secrecy.

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Abstract

Purpose

This paper aims to discuss the implication of money laundering preventive measures for financial privacy, with the focus on banking secrecy.

Design/methodology/approach

This paper, first, sets out the principal measures imposed on financial service providers to prevent money laundering. The interaction between the preventive measures and the desire for financial privacy is then discussed.

Findings

The adequate implementation of the preventive measures is highly important for financial institutions to be secure from money laundering. Nonetheless, the enforcement of these measures is becoming much more intrusive into financial privacy. In practice, financial privacy should be weighted fairly against the objectives of preventive measures.

Originality/value

This paper would be a good guidance on how to deal with tension and potential conflicts of interests between law enforcement authorities and financial service providers and between the protection of financial privacy and the objectives of the money laundering preventive measures.

Details

Journal of Money Laundering Control, vol. 21 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/JMLC-01-2017-0004
ISSN: 1368-5201

Keywords

  • Anti-money laundering
  • Customer due diligence
  • Financial institutions
  • Banking secrecy
  • Record keeping
  • Suspicious transactions

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Article
Publication date: 27 January 2020

National criminal jurisdiction over transnational financial crimes

Chat Le Nguyen

The purpose of this paper is to examine the international standards for establishing national jurisdiction over the transnational crimes of money laundering and bribery…

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Abstract

Purpose

The purpose of this paper is to examine the international standards for establishing national jurisdiction over the transnational crimes of money laundering and bribery and identify challenges to the adoption of those standards by different states in practice.

Design/methodology/approach

This paper, first, defines transnational money laundering and transnational bribery; then, it examines the legal bases and principles on which a state can claim criminal jurisdiction over these offences. This paper also discusses the application of jurisdictional conditions in a transnational context and how to deal with the problems arising from national claim of jurisdiction over these offences, for example, jurisdictional concurrence.

Findings

This paper argues that when the jurisdictional concurrence occurs, the involved states should consult one another by taking into account a number of relevant factors and take the “centre of gravity” approach to deciding which state or forum should prosecute eventually. States less able to establish jurisdiction over the offences are often those which have a weak legal basis and/or insufficient resources.

Originality/value

To the authors’ knowledge, this article would be the good guidance on how a state could claim jurisdiction over the offences of transnational money laundering and transnational bribery.

Details

Journal of Financial Crime, vol. 27 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/JFC-09-2019-0117
ISSN: 1359-0790

Keywords

  • Money laundering
  • Bribery
  • Criminal jurisdiction
  • Jurisdictional concurrence

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Article
Publication date: 7 October 2013

The growing threat of money laundering to Vietnam: The necessary of intensive countermeasures

Chat Nguyen Le

– The paper aims to sketch out the scenario of money laundering (ML) in Vietnam and the harm ML may cause to the country.

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Abstract

Purpose

The paper aims to sketch out the scenario of money laundering (ML) in Vietnam and the harm ML may cause to the country.

Design/methodology/approach

This paper first, based on the general concept of ML, scrutinizes actual and potential ML in Vietnam as well as ML threat to Vietnam. The typical cases of predicate offences, which were associated with ML activity, will be provided to illustrate the fact. Then a brief of Vietnam's response to ML will be examined.

Findings

ML has actually occurred since early in Vietnam. The potential for ML in Vietnam is substantial and poses growing harm to Vietnam in both the respects of economy and security. Although Vietnam has the primary legal framework of AML and set out AML countermeasures, the implementation has been hindered by several factors.

Originality/value

This paper would attract the attention of people who are concerned about ML in Vietnam.

Details

Journal of Money Laundering Control, vol. 16 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/JMLC-05-2013-0014
ISSN: 1368-5201

Keywords

  • Money laundering
  • Vietnam

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Article
Publication date: 5 October 2012

Towards the effective ASEAN mutual legal assistance in combating money laundering

Chat Le Nguyen

The purpose of this paper is to discuss the issue of mutual legal assistance (MLA) within the Association of Southeast Asian Nations (ASEAN) in combating money laundering.

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Abstract

Purpose

The purpose of this paper is to discuss the issue of mutual legal assistance (MLA) within the Association of Southeast Asian Nations (ASEAN) in combating money laundering.

Design/methodology/approach

This paper first examines the scenario of money laundering (ML) in Southeast Asia and the ASEAN's response. It then discusses the legal framework and practice of regional MLA in anti‐money laundering (AML). Statistic and hypothetical cases will be provided to illustrate the arguments.

Findings

Despite the strongly political commitment, ASEAN States have failed in response to ML effectively. MLA that is one of the most important forms of regional cooperation in combating ML has confronted a range of barriers. Insufficient capacity of law enforcement across the region and disparities among national criminal laws are the utmost barriers. Among the ASEAN State authorised agencies, police is a crucial one in processing MLA for AML.

Originality/value

This paper would be beneficial for the regional policy makers and law enforcement agencies in order to make the regional cooperation in combating ML more effective.

Details

Journal of Money Laundering Control, vol. 15 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/13685201211265971
ISSN: 1368-5201

Keywords

  • Money laundering
  • ASEAN
  • Mutual legal assistance
  • Police
  • South East Asia

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Article
Publication date: 7 January 2014

2013 Awards for Excellence

Yoram Danziger

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Abstract

Details

Journal of Money Laundering Control, vol. 17 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/JMLC-01-2014-001
ISSN: 1368-5201

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Article
Publication date: 31 December 2020

A moderated mediating mechanism of omnichannel customer experiences

Angelina Nhat Hanh Le and Xuan-Doanh Nguyen-Le

The purpose of the paper is to create a well-integrated and unified customer experience anytime, anywhere, through any channel is the leading objective of omnichannel…

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Abstract

Purpose

The purpose of the paper is to create a well-integrated and unified customer experience anytime, anywhere, through any channel is the leading objective of omnichannel retailers. Scholars advocate the crucial role of channel integration quality (CIQ)–specifically its components of channel-service configuration and integrated interactions–in formulating the customer experience, which in turn determines their patronage intention. However, a dearth of research exists on the dynamic nature of this particular mechanism. The potential mediating and moderating effects of customer empowerment and Internet usage have hardly been considered at all in the context of omnichannel retailing. These research gaps will be addressed in this study.

Design/methodology/approach

Based on a data set of 312 omnichannel customers, the partial least square–structural equation model (PLS-SEM) was employed to test the hypothesised relationships.

Findings

The results reveal the dynamic mechanism in which channel-service configuration and integrated interactions are the key factors that not only directly enable omnichannel retailers to deliver customers with a seamless shopping experience but also empower customers to shape their own consumption experiences. The findings also demonstrate the contingency role of consumers' Internet usage in such a dynamic mechanism. Finally, the notion that a strong customer experience increases their intention for patronage is supported by the empirical evidence.

Originality/value

This study contributes to the existing literature by quantitatively examining the moderated mediating mechanism of forming customer experience and its subsequent patronage behaviour in the context of omnichannel retailers.

Details

International Journal of Retail & Distribution Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/IJRDM-02-2020-0054
ISSN: 0959-0552

Keywords

  • Omnichannel retailers
  • Channel integration quality
  • Customer experience
  • Customer empowerment

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Article
Publication date: 26 November 2019

An empirical study on the online learning experience of MOOCs: Indian students’ perspective

Rajasshrie Pillai and Brijesh Sivathanu

The purpose of this paper is to investigate the online learning experience (LE) of massive open online courses (MOOCs) among the students in India using the lens of…

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Abstract

Purpose

The purpose of this paper is to investigate the online learning experience (LE) of massive open online courses (MOOCs) among the students in India using the lens of community of inquiry (CoI) model and two additional contextual factors.

Design/methodology/approach

The study conducted a survey using a structured questionnaire among the undergraduate and postgraduate students to examine the LE of MOOCs using the CoI framework and contextual variables – technical barrier (TB) and hedonic motivation (HD). The primary data were analyzed with the partial least squares structural equation modeling technique.

Findings

The results show that teaching presence (TP) influences cognitive presence (CP) and social presence (SP). SP influences CP. It is also found that TP, SP and CP influence the LE of MOOCs. It is found that TB negatively influences LE but is not significant and HD significantly influences LE positively for MOOCs.

Research limitations/implications

This study has a few limitations as it is a cross-sectional study in India, which surveyed undergraduate and postgraduate MOOCs learners, and caution needs to be taken while generalizing the outcomes. Further studies can be conducted across other countries considering demographic factors like age, gender, income groups, education and profession.

Practical implications

This research highlights the antecedents influencing the LE of MOOC learners using the CoI framework which will help the MOOC designers and marketers to apprehend the factors influencing LE. The results of this research will help them formulate suitable strategies in the design and delivery of MOOCs to improve the LE of learners.

Originality/value

This unique research investigates and empirically validates the CoI framework to understand LE of MOOC learners in India. This research extends the CoI framework by adding contextual factors – TB and HD in the context of a developing country.

Details

International Journal of Educational Management, vol. 34 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/IJEM-01-2019-0025
ISSN: 0951-354X

Keywords

  • PLS-SEM
  • MOOCs
  • Hedonic motivation
  • CoI framework
  • Online learning experience
  • Technical barrier

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Article
Publication date: 12 September 2016

Outcome versus process value in service delivery

Ngoc Luu, Le Nguyen Hau, Liem Viet Ngo, Tania Bucic and Pham Hung Cuong

This study is embedded in social exchange and transaction cost theories. The purpose of this paper is to compare the relative importance of process value and outcome value…

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Abstract

Purpose

This study is embedded in social exchange and transaction cost theories. The purpose of this paper is to compare the relative importance of process value and outcome value in building affective and cognitive relationship strength and to compare the relative effects of each type of relationship strength on attitudinal and behavioral loyalty.

Design/methodology/approach

This empirical study features a quantitative approach. The sample comprises 167 business-to-business (B2B) customers of a large transportation and logistics company in Vietnam.

Findings

Process value and outcome value have different effects on affective relationship strength. The effect of process value is greater than that of outcome value. In addition, cognitive strength has a stronger impact on both attitudinal and behavioral loyalty than affective strength.

Research limitations/implications

These insights extend extant literature regarding the process and outcome components of the service assessment. Further studies also should use a cross-industry, cross-country sample to examine the potential moderating effects of country- or industry-specific factors. These findings show B2B managers how to make appropriate resource allocation and investment decisions to enhance relationship strength and resulting customer loyalty.

Originality/value

To clarify the links among customer value, relationship strength and customer loyalty, this study examines the relative importance of rational and non-rational factors (i.e. process value vs outcome value and affective strength vs cognitive strength) for relationship performance. Unlike most prior research, this study is set in the B2B context of a developing country.

Details

Journal of Services Marketing, vol. 30 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/JSM-12-2014-0410
ISSN: 0887-6045

Keywords

  • Customer loyalty
  • Relationship strength
  • Outcome value
  • Process value

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Book part
Publication date: 23 October 2020

Generation Z in Vietnam: The Quest for Authenticity

Linh Hoang Nguyen and Hoa Phuong Nguyen

Vietnam is an emerging economy in the South East Asia region. Its Generation Z is gradually taking the lead in the country. But rather than breaking away from the previous…

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Abstract

Vietnam is an emerging economy in the South East Asia region. Its Generation Z is gradually taking the lead in the country. But rather than breaking away from the previous generations, this generation also shows a strong preference towards local values and solid commitment to social issues. Thus, traditional culture elements are increasingly integrated in every aspect of Generation Z’s life, such as advertising and fashion. Instead of hanging out at coffee places, they go for bubble tea. They still appreciate the traditional values but integrate them within a modern context. Brands chase after these young people by adapting their values into their products and services. In the work place, the Vietnamese Generation Z is less confident. They are partially lost in career development with poor career counselling in the education system. They desire new experience and new learning opportunities. Generation Z, who were born beginning in 1995, emerges in Vietnam as a fresh and promising force.

Details

The New Generation Z in Asia: Dynamics, Differences, Digitalisation
Type: Book
DOI: https://doi.org/10.1108/978-1-80043-220-820201014
ISBN: 978-1-80043-221-5

Keywords

  • Generation Z
  • Vietnam
  • values
  • career
  • education
  • 019

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Article
Publication date: 29 November 2018

Strategic use of digital promotion strategies among female emigrant entrepreneurs in UAE

Saju Jose

The purpose of this paper is to examine the strategic use of social media and chat applications of women entrepreneurs to promote their businesses.

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Abstract

Purpose

The purpose of this paper is to examine the strategic use of social media and chat applications of women entrepreneurs to promote their businesses.

Design/methodology/approach

Because of the nature of the study and dearth of sufficient data in the Middle Eastern society on the women entrepreneurship, this study employed a qualitative research methodology. The research comprised of 20 in-depth interviews with immigrant women entrepreneurs in the United Arab Emirates. They were identified through personal contacts and referrals.

Findings

All the expatriate women interviewed are using social media and chat applications to promote their business. Facebook is used for brand creation and WhatsApp is used as a direct marketing tool to evoke purchase response. Though traditional promotional tools are far from redundant, their role is more supplementary. The increasing trend is a combination of traditional tools and digital tools. Digital tools seem to have an upper hand in their business promotions.

Research limitations/implications

This study is limited to SME sector in one industry and in one country. The qualitative nature of this study could affect the generalizability of the results. A more extensive study is needed and future research should be more diverse including widening the selection of respondents, industries and countries.

Originality/value

This study is a novel attempt to gauge an in-depth understanding of modern communication tools. It looks specifically at the integrative strategies pursued by the immigrant women entrepreneurs using Facebook and WhatsApp.

Details

International Journal of Emerging Markets, vol. 13 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/IJoEM-10-2016-0268
ISSN: 1746-8809

Keywords

  • United Arab Emirates
  • Facebook
  • Women entrepreneurs
  • WhatsApp

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