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1 – 10 of 12Sofia Kjellström, Kristina Areskoug Josefsson, Anna Fabisch, Charlotte Forsberg, Thomas Schneider and Gunilla Avby
The purpose of this paper is to assess the impact and effectiveness of the LearnOvation leadership development program in the welfare services sector in Sweden.
Abstract
Purpose
The purpose of this paper is to assess the impact and effectiveness of the LearnOvation leadership development program in the welfare services sector in Sweden.
Design/methodology/approach
LearnOvation was based on ambidexterity theory for the program content and the research study design. A mixed-method design was applied, using questionnaires among staff (n = 523) and written evaluations with the management teams (n = 60).
Findings
Quantitative analysis of the questionnaires indicated little change in managers' and staffs' innovation behaviors, though employee exploration behaviors were strongly and positively correlated with their innovation behaviors. Qualitative leader-written evaluations reported increased understanding of innovation management and the use of exploration and exploitation activities to involve staff in the implementation of creative ideas within the organization.
Practical implications
The authors argue that innovating is about creating a fertile ground for exploration and exploitation processes of learning that support staff's willingness to meet goals, as well as their capability to explore new ideas and experiment in new ways of working. Leadership development activities that engage the entire management team can build the necessary capacity and power to lead innovation processes in highly structured welfare services and free the employees' innovativeness, potentially leading to improved services and employee satisfaction.
Originality/value
With the goal of enhancing the innovation capacity in daily practice, this study adds to the scarcity of research in welfare services on how to actually support management's work on leading successful implementation of creative ideas.
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Bruno F. Abrantes, Thomas D. Eatmon and Charlotte Forsberg
The societal role of universities (u-pillar) is a long-standing discussion dividing the education researchers worldwide. Entering the sphere of the eminent Nordic education model…
Abstract
The societal role of universities (u-pillar) is a long-standing discussion dividing the education researchers worldwide. Entering the sphere of the eminent Nordic education model (NEM), we aim at grasping its contemporaneity with regard to social value creation (SVC) and to the promotion of equality in education (EiE).
A theoretical review of literature revisits the foundations of the NEM in the light of the postmodern education challenges and the inherent governance practices of higher education institutions (HEIs) in the global eduscape.
One of the oldest HEIs in Denmark, Niels Brock Copenhagen Business College (NBCBC), is here instrumentalized as the target case research. The latter exhibited a sophisticated educational design, oriented toward digital apprenticeship and cumulative proximity to the students’ population of both national and international cohorts.
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Enakshi Sengupta and Patrick Blessinger
The Sustainable Development Goals promoted by United Nations (UN) advocate that education is a fundamental right for human beings, and free universal primary education should be…
Abstract
The Sustainable Development Goals promoted by United Nations (UN) advocate that education is a fundamental right for human beings, and free universal primary education should be accessible to all regardless of gender or country of origin. Education on human rights aims to provide information on fundamental rights, equality and being non-discriminatory in nature by having its universal appeal. Learners should be exposed to human rights education and to relate it to their cultural context and build on real-life experience. Students should be encouraged to foster participation in creating a learning environment free from fear and upholds empowerment and human rights values. Universities and faculty members play a vital role in imparting education that helps build a strong foundation of society where people are respected and treated equally and gets equal opportunity for upward social mobility while protecting the dignity of such rights. This book addresses the role of education to uplift people out of poverty and oppression by imparting social justice education at the institution and the community level. Chapters are dedicated to human rights education which talks about fostering a sense of awareness among learners about the dignity of human life through various interventional programs. Such rights are discussed with respect to migrant workers, foster youth and prisoners in different countries and how students from all levels can benefit from such education.
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Wenhui Tian, Yanjun Li and Linzhu Li
The paper aims to clarify the influence of different picture contents on consumer's willingness to click pictures when shopping for agricultural products online and examine the…
Abstract
Purpose
The paper aims to clarify the influence of different picture contents on consumer's willingness to click pictures when shopping for agricultural products online and examine the intermediary mechanism and boundary conditions of the impact.
Design/methodology/approach
The paper opted for an empirical study based on the cue utilization theory and information processing theory, including three experiments to test the existence, intermediary mechanism and boundary conditions of the impact of online picture contents of agricultural products on consumers' clicking intention.
Findings
The paper provides empirical insights about the influence of picture contents on consumer's willingness to click when shopping for agricultural products online. The picture of product's production environment or grower on the search result page can effectively improve consumer's willingness to click the product under dual systemic information processing modes. Compared with product pictures, pictures displaying products and production environment can stimulate more cognitive system processing, and pictures displaying products and its growers can stimulate more emotional system processing, both resulting in higher click intention. However, the above effects only exist in the context of non-branded agricultural products.
Originality/value
The research results not only provide practical guidance for merchants, but also fill the gap in the research on the impact of picture contents on consumers in the field of agricultural products in online marketing.
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The purpose of this paper is to critically review the literature that explores the relationships between store image and store patronage behaviour, thereby providing the practical…
Abstract
Purpose
The purpose of this paper is to critically review the literature that explores the relationships between store image and store patronage behaviour, thereby providing the practical analytical framework with measurements that aids marketers to build strategical marketing plans to attract loyal customers to their retail shops.
Design/methodology/approach
A systematic literature review method was applied to this study which analysed the literature of peer-reviewed articles in English-language journals and specific online databases. In total, 863 peer-reviewed articles which were published between 1950 and 2017 were examined to provide the practical framework with measurements for further discussion.
Findings
It was found that within the eight identified dimensions of store image – merchandise, service, convenience, promotion, client, physical facilities, atmosphere and institutions, there are corresponding sub-sections that must be recognised, e.g. merchandise is made up of quality, assortment, price, fashion and guarantee. These dimensions have been analysed and discussed in the context of their impact on store patronage. However, because of the lack of clarity in predictors of store patronage, there has been confusion in academic discussions. Therefore, it is proposed that store patronage should be investigated with two parameters, customer and manager store image alignment and past purchase experiences.
Research limitations/implications
This study contributes to providing a useful discussion platform with an analytical framework and measurements. Due to the selected term-based search method, even with the authors’ maximum effort, the number of selected publications is limited.
Practical implications
This study introduces a practical conceptual framework for the measurements that need to be utilised by the marketers while building marketing strategies for attracting consumers to enhance their patronage behaviours. Retail services need to create a reinvented discussion platform with respect to store image and patronage. Consumers may perceive store image as being embedded in the store environment as a trigger for their patronage behaviour and, using the proposed analytical framework, the retailers can analyse and refine their marketing plans effectively.
Originality/value
This study presents the overall reappraisals of the initial literature with regard to the holistic development, implications and impact of store image on store patronage. Moreover, the paper seeks to provide a robust discussion paradigm for developing perspectives for improving patronage behaviours, thereby bridging the gap between store image and store patronage by attempting to use the relevant literature to contribute to constructive future discussions and useful dimensions while building marketing strategies.
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Wenhui Tian, Yanjun Li and Linzhu Li
The paper aims to clarify the influence of different picture contents on consumer's willingness to click pictures when shopping for agricultural products online and examine the…
Abstract
Purpose
The paper aims to clarify the influence of different picture contents on consumer's willingness to click pictures when shopping for agricultural products online and examine the intermediary mechanism and boundary conditions of the impact.
Design/methodology/approach
The paper opted for an empirical study based on the cue utilization theory and information processing theory, including 3 experiments to test the existence, intermediary mechanism and boundary conditions of the impact of online picture contents of agricultural products on consumers' clicking intention.
Findings
The paper provides empirical insights about the influence of picture contents on consumer's willingness to click when shopping for agricultural products online. The picture of product's production environment or grower on the search result page can effectively improve consumer's willingness to click the product under dual-systemic information processing modes. Compared with product pictures, pictures displaying products and production environment can stimulate more cognitive system processing, and pictures displaying products and its growers can stimulate more emotional system processing, both resulting in higher click intention. However, the above effects only exist in the context of non-branded agricultural products.
Originality/value
The research results can not only provide practical guidance for merchants, but also fill the gap in the research on the impact of picture contents on consumers in the field of agricultural products in online marketing.
Details
Keywords
Susan Pak, Solveig Rigdal, Leif Karlsson and Ann‐Charlotte Gustavsson
Stainless steel strip cladding is a flexible and economical way of depositing a corrosion resistant, protective layer on a load‐bearing mild or low alloy steel. Strip cladding is…
Abstract
Stainless steel strip cladding is a flexible and economical way of depositing a corrosion resistant, protective layer on a load‐bearing mild or low alloy steel. Strip cladding is therefore widely used in the production of components for the chemical, petrochemical and nuclear industries, for example.
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