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1 – 10 of 149Wen-Lung Shiau, Ye Yuan, Xiaodie Pu, Soumya Ray and Charlie C. Chen
The purpose of this study is to clarify theory and identify factors that could explain the level of fintech continuance intentions with an expectation confirmation model that…
Abstract
Purpose
The purpose of this study is to clarify theory and identify factors that could explain the level of fintech continuance intentions with an expectation confirmation model that integrates self-efficacy theory.
Design/methodology/approach
With data collected from 753 fintech users, this study applies partial least square structural equation modeling to compare and select the research model with the most predictive power.
Findings
The results show that financial self-efficacy, technological self-efficacy and confirmation positively affect perceived usefulness. Among these factors, financial self-efficacy and technological self-efficacy have both direct and indirect effects through confirmation on perceived usefulness. Perceived usefulness and confirmation are positively related to satisfaction. Finally, perceived usefulness and satisfaction positively influence fintech continuance intentions.
Originality/value
To the best of our knowledge, this is one of the earliest studies that investigates the effect of domain-specific self-efficacy on fintech continuance intentions, which enriches the existing research on fintech and deepens our understanding of users' fintech continuance intentions. We distinguish between financial self-efficacy and technological self-efficacy and specify the relationship between self-efficacy and continuance intentions. Moreover, this study highlights the importance of assessing a model's predictive power using the PLSpredict technique and provides a reference for model selection.
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Wen-Lung Shiau, Xiaodie Pu, Soumya Ray and Charlie C. Chen
Jengchung V. Chen, Charlie C. Chen and Hsiao‐Han Yang
This study seeks to synthesize theories from communication, psychology and criminology to examine the factors that influence the two most popular topics in industry – internet…
Abstract
Purpose
This study seeks to synthesize theories from communication, psychology and criminology to examine the factors that influence the two most popular topics in industry – internet abuse and addiction at the workplace.
Design/methodology/approach
The survey results of 351 responses were analyzed to test the proposed hypotheses and research model using structural equation modeling. Data were collected in Southern Science Park in Taiwan.
Findings
It was found that personality factors such as locus of control and self‐esteem significantly influence employees' internet addictions; and internet addiction significantly impacts employees' internet abuse at the workplace.
Practical implications
Employers should pay special attention to employees' personalities because they play important roles in internet addiction and internet abuse. Also a good internet policy will be useful especially to a panoptic working environment, which is becoming popular.
Originality/value
This study provides a comprehensive theoretical foundation to better understand the two controversial issues in industry. The empirical study validates the important theories of locus of control, self‐esteem, use and gratification, control, and containment in workplace surveillance and deviant behavior research.
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Charlie C. Chen, Jiinpo Wu, Yu Sheng Su and Samuel C. Yang
More hospitals and caregivers are realizing the importance of radiofrequency identification (RFID) technology in the face of increased healthcare costs, medical errors, and…
Abstract
Purpose
More hospitals and caregivers are realizing the importance of radiofrequency identification (RFID) technology in the face of increased healthcare costs, medical errors, and pressure of governmental mandates. The necessity for and awareness of RFID has yet to drive its widespread adoption in the healthcare industry. As such, this study aims to examine key factors that contribute to the intention to continue using RFID.
Design/methodology/approach
The paper adopts the expectation‐confirmation model (ECM) to study the intention of caregivers to continue using RFID as a vehicle to deliver emergency medical services. It is theorized that perceived usefulness of front‐end interoperability and back‐end interoperability along with performance expectancy contribute to confirmation experience, which in turn leads to satisfaction and ultimately to intention to continue to use RFID. The study surveys caregivers and staffs in the emergency room department of five hospitals in Taiwan.
Findings
Perceived usefulness of front‐end interoperability and performance expectancy both have significant relationships with confirmation experience; confirmation experience has a significant relationship with satisfaction, which in turn relates to intention to continue using RFID. The relationship between perceived usefulness of back‐end interoperability and confirmation experience is not significant.
Research limitations/implications
This study explains RFID adoption behavior using the ECM. Limitations of the study and possible future research direction are discussed.
Practical implications
The results of this study should help hospital management to build commitment to the RFID system and help equipment vendors to build loyalty to the technology.
Originality/value
This study represents a novel attempt to explain RFID adoption behavior using the ECM. It is expected that the proposed framework and empirical findings can contribute to further understanding of how RFID is adopted and used in a hospital environment.
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Charlie C. Chen, Jiinpo Wu and Samuel C. Yang
This study investigates the impact of online synchronous audio and video systems on the performance of cooperative learning in decision making and intellective tasks.
Abstract
Purpose
This study investigates the impact of online synchronous audio and video systems on the performance of cooperative learning in decision making and intellective tasks.
Design/methodology/approach
In total, 156 subjects, divided into 46 groups, were invited to resolve decision and intellective tasks in text messaging and audio conferencing e‐learning environments.
Findings
For decision‐making tasks, audio conferencing has a significant impact on cooperative learning satisfaction but not on learning performance; while for intellective tasks, neither audio conferencing nor text messaging has an impact on cooperative learning outcomes. There are no cross‐effects between platforms and task types on cooperative learning outcomes. The results indicate that the main effects of platforms and task types are independent. In other words, the impact of platforms on group discussion processes can be examined without the need of considering task types, since the latter will not affect the impacts of platforms.
Research limitations/implications
The main effects of information richness and task types are independent. Major limitation is that the student sample may not be sufficiently representative to allow wider generalization of the findings of this study.
Practical implications
The main effects of information richness and task types are independent as far as learning outcomes are concerned. The learners' attitude toward the synchronous learning system significantly affects the satisfaction of synchronous online cooperative learning.
Originality/value
This study uses empirical data to validate the hypothesized relationships between the independent variables of online synchronous learning systems (audio‐ and text‐based), the moderating variable of task types (decision making vs intellective) and the dependent variable of learning outcomes.
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Shin‐Yuan Hung, Charlie C. Chen and Wan‐Ju Lee
Medical errors cause a significant number of deaths. Providing training to medical staff can improve the quality of medical care. Hospitals have traditionally used face‐to‐face…
Abstract
Purpose
Medical errors cause a significant number of deaths. Providing training to medical staff can improve the quality of medical care. Hospitals have traditionally used face‐to‐face modality to train staff but they are beginning to adopt e‐learning systems that can easily deliver training at work or to other convenient locations. The purpose of this paper is to investigate factors leading to e‐learning adoption in hospitals.
Design/methodology/approach
A framework of factors leading to the adoption decision of e‐learning systems is first proposed. Survey data are collected to empirically test the proposed framework. The samples consist of senior executives and managers in hospitals.
Findings
It is found that three factors including managerial, organizational, and technological exhibit significant influences on the adoption decision. One novel result is that the organizational variable of hospital specialization significantly influences the decision to adopt e‐learning systems.
Research limitations/implications
This study is one of the first to propose a model of adoption of e‐learning specifically in the context of hospitals. Limitations and strengths of the study and possible future research direction are also discussed.
Practical implications
From a practitioner's standpoint, the results of this study can help hospital administrators to accelerate the adoption of e‐learning systems.
Originality/value
This study is one of the first to propose a model of adoption of e‐learning specifically in the context of hospitals. It is expected that the model developed can assist to further understand the e‐learning adoption in hospitals.
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Charlie C. Chen, B. Dawn Medlin and R.S. Shaw
The aim of this research is to make users aware of the importance surrounding the issue of security and security awareness while at the same time making educators as well as other…
Abstract
Purpose
The aim of this research is to make users aware of the importance surrounding the issue of security and security awareness while at the same time making educators as well as other individuals aware of the differing effects of cultural dimensions into the learning process.
Design/methodology/approach
An inter‐cultural study was conducted to investigate if users from the USA and Taiwan exposed to the same situational awareness learning would have different performance in those security awareness outcomes.
Findings
The findings confirm that American users who received the situational learning outperformed those users who received the traditional face‐to‐face instruction. Taiwanese users did not perform significantly differently between these two treatments.
Research limitations/implications
The study was only focused on two countries and therefore may limit its implications worldwide. But the study does show that global citizens also react differently to security awareness as would be expected due to differing cultures. Certainly, awareness of the risks and safeguards is the first line of defense that can be employed by any individual, but how individuals address these risks can be very dissimilar in different cultures. Therefore, the implications are apparent that the issue of security awareness should be studied from different cultural perspectives.
Originality/value
This paper offers original findings and value into the investigation of whether or not situational security awareness training is culturally‐bounded.
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Professor Slawomir Magala is a full professor of Cross-Management at the Department of Organization and Personnel Management in Rotterdam School of Management (RSM), Erasmus…
Abstract
Purpose
Professor Slawomir Magala is a full professor of Cross-Management at the Department of Organization and Personnel Management in Rotterdam School of Management (RSM), Erasmus University (RSM, 2015). His education stems from Poland, Germany and the USA, and has taught and conducted research in China, Egypt, Kazakhstan, Croatia, Estonia, the United Kingdom and Namibia. He is a former Chair for Cross-Cultural Management at RSM and has achieved many things, from being editor-in-chief of the Journal of Organizational Change Management (JOCM), to receiving the Erasmus Research Institute in Management (ERIM) Book Award (2010), for The Management of Meaning in Organizations (Routledge, 2009). It has received honors for being the best book in one of the domains of management research. It was selected by an academic committee, consisting of the Scientific Directors of CentER (Tilburg University), METEOR (University of Maastricht) and SOM (University of Groningen). All these research schools are accredited by the Royal Netherlands Academy of Arts and Sciences (KNAW). The paper aims to discuss this issue.
Design/methodology/approach
This is a review of Professor Slawomir Magala’s contributions as editor of Journal of Organizational Change Management.
Findings
Slawomir (Slawek) Magala will be known for many contributions to social, organizational, managerial research, and it will be remembered that he has created a great legacy in the field of cross-cultural competence and communication on processes of sense making in professional bureaucracies. He has authored and co-authored many publications including articles, books, professional publications, book contributions and other outputs, and is an established professor of cross-cultural management at the Department of Organization and Personnel Management in RSM, Erasmus University. He will be known for his work as editor of Qualitative Sociology Review, and one of the founding members of the Association for Cross-Cultural Competence in Management, not to mention the Journal of Organizational Change Management. Many of his articles have appeared regularly in leading refereed journals, such as the European Journal of International Management, Public Policy, Critical Perspectives on International Business and Human Resources Development International. His greatest legacy is in the field of cross-cultural management, but branches out to many other management studies.
Research limitations/implications
The research is limited to his work in capacity of editor of Journal of Organizational Change Management.
Practical implications
This review provides a guide for positive role model of an excellent editorship of a journal.
Social implications
Magala’s legacy acknowledges this research and its power to create numerous papers and attract a lot of attention (Flory and Magala, 2014). Because of these conferences, these empirical findings have led to disseminating the conference findings with JOCM (Flory and Magala, 2014). According to them, narrative research has become a respectable research method, but they also feel that it is still burdened with a lot of controversies on with difficulties linked to applying it across different disciplines (Flory and Magala, 2014).
Originality/value
The review covers the creative accomplishment of Professor Magala as editor.
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