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Article
Publication date: 25 December 2019

Effects of Lean Six Sigma in program management

Gary Null, Jennifer A. Cross and Charles Brandon

As program managers seek to improve the quality, speed and financial benefits of the programs they manage, many are turning to process improvement methodologies, such as…

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Abstract

Purpose

As program managers seek to improve the quality, speed and financial benefits of the programs they manage, many are turning to process improvement methodologies, such as Lean Six Sigma (LSS). However, although existing literature includes multiple studies that apply the methodology to non-manufacturing environments, there is no specific framework for applying LSS within program management (PM). Therefore, the purpose of this paper is to examine the relationships between LSS tools, project scope, program phase and functional area and project outputs, in PM organizations.

Design/methodology/approach

The study uses archival data from 511 LSS projects completed from 2006 to 2015 by a large government agency in the USA composed of 13 PM organizations. The study focuses on four types of input factors: LSS tools, project scope, program phase and functional area; and two output variables: LSS project average financial benefits and percentage of improvement. Multiple regressions are applied to determine what relationships exist between the input and output variables, as well as the nature of such relationships.

Findings

The results of this study show LSS is beneficial to PM and also indicate which tools and organizational contexts have positive and negative associations with project outcomes, serving as guide for future applications. In addition, this study can provide clarity and confidence to program managers who are currently skeptical of LSS, by showing that it can provide cost, schedule and performance improvements beneficial to their programs.

Research limitations/implications

Limitations of this research include the use of a single government agency in the USA, the non-experimental design of the study and limitations associated with the nature and data collection process of the archival data. Future studies should include additional PM organizations, input variables and research designs.

Originality/value

There is no specific framework formalizing the concept of LSS application within PM. The literature includes several studies that apply the methodology to non-manufacturing environments, but not to PM specifically. Furthermore, the existing literature on PM does not explicitly cite any continuous improvement methodology as a critical success factor or provide any detailed guidelines for the application of LSS in PM. This paper contributes by studying the relationships between LSS tools, project scope, program phase and functional area, and project outputs, in a PM environment.

Details

Journal of Manufacturing Technology Management, vol. 31 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/JMTM-04-2019-0139
ISSN: 1741-038X

Keywords

  • Project management
  • Six Sigma
  • Lean manufacturing

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Article
Publication date: 1 February 1987

A Comparative Study of the Forecasting Accuracy of Holt‐Winters and Economic Indicator Models of Earnings Per Share For Financial Decision Making

Charles Brandon, Jeffrey E. Jarrett and Saleha B. Khumawala

Earnings forecasts provide useful numerical information concerning the expectations of a firm's future prospects and indicate management's ability to anticipate a firm's…

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Abstract

Earnings forecasts provide useful numerical information concerning the expectations of a firm's future prospects and indicate management's ability to anticipate a firm's changing internal structure and external environment. The reasons for studying the accuracy of earnings forecasts is due to the Securities and Exchange Commission's position on financial forecasts and the issuance of a Statement of Position by the AICPA. These statements are important since they, in part, have motivated researchers to the importance of forecasting financial information. Consequently, if the disclosure of earnings forecasts in financial reports is permissable, the improvement of financial forecasts should be one of the primary concerns of the AICPA, the SEC, and numerous other interested groups.

Details

Managerial Finance, vol. 13 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/eb013581
ISSN: 0307-4358

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Article
Publication date: 1 February 1987

A Study of Forecast Error and Covariant Time Series to Improve Forecasting for Financial Decision Making

Jeffrey E. Jarrett and Saleha B. Khumuwala

Earnings forecasts provide useful numerical information concerning the expectations of a firm's future prospects and indicate management's ability to anticipate a firms…

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Abstract

Earnings forecasts provide useful numerical information concerning the expectations of a firm's future prospects and indicate management's ability to anticipate a firms changing internal structure and external environment. The accuracy of these earnings forecasts that has been given so much attention is due to the S.E.C.'s position on financial forecasts and the issuance of the Statement of Position by the AICPA. These statements are important since they, in part, have motivated researchers to the importance of forecasting financial information. Consequently, if the disclosure of earnings forecasts in financial reports is permissable, the improvement of financial forecasts should be one of the primary concerns of the AICPA, the SEC, and numerous other interested groups.

Details

Managerial Finance, vol. 13 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/eb013583
ISSN: 0307-4358

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Article
Publication date: 1 February 1994

Consensus Forecasting Using Relative Error Weights

Conway Lackman and Charles Brandon

Employs weights based on relative errors produced by two or more modelsto formulate a consensus forecast. This method better captures changingpatterns through time and…

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Abstract

Employs weights based on relative errors produced by two or more models to formulate a consensus forecast. This method better captures changing patterns through time and sharply reduces size of forecast error.

Details

Marketing Intelligence & Planning, vol. 12 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/02634509410052649
ISSN: 0263-4503

Keywords

  • Forecasting
  • Forecasting error
  • Models
  • Statistical forecasting

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Article
Publication date: 1 August 1976

Opening up management style

GEOFF SMITH

Readers of ICT will long have been aware of the growing pressures for developing more effective and open styles of management with employee involvement. During the last…

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Abstract

Readers of ICT will long have been aware of the growing pressures for developing more effective and open styles of management with employee involvement. During the last three years we have published many articles on practical employee participation: information disclosure, added value systems of measurement, effective project groups, integrating the company with the community together with numerous pertinent comments from John Wellens. But have the readers recognised how much effect these articles, and others, have had on our national management systems and policies—the Government's move to develop an open style society?

Details

Industrial and Commercial Training, vol. 8 no. 8
Type: Research Article
DOI: https://doi.org/10.1108/eb003556
ISSN: 0019-7858

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Article
Publication date: 6 April 2009

What Do We Mean by ‘Collaboration’ and When is a ‘Team’ Not a ‘Team’? ‐ A Qualitative Unbundling of Terms and Meanings

Anne Croker, Joy Higgs and Fanziska Trede

‘Collaboration’ and ‘team’ are terms commonly used in literature related to the provision of health care, including rehabilitation. However, the complexity of the…

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‘Collaboration’ and ‘team’ are terms commonly used in literature related to the provision of health care, including rehabilitation. However, the complexity of the phenomena represented by these terms is often overlooked. ‘Collaboration’ is rarely defined, and ‘teams’ are often presented as easily identifiable and stable entities. Simplistic use of these terms often results in different aspects of interprofessional practice being researched and discussed without reference to the ‘messiness’ (the ambiguities and complexities) surrounding professional practice. As a consequence, health professionals may have difficulties in understanding the relevance of such research to their particular situations. This paper explores the complexities of the phenomenon of collaboration and the concept of team, with the aim of highlighting the benefits of researchers embracing rather than simplifying these phenomena. The paper reports on emerging models in action, which is one part of a wider research project exploring collaboration within rehabilitation teams. The research approach was informed by hermeneutic phenomenology. Insights gained through this project led to the development of two models: the first conceptualising collaboration in relation to domains of process, product and players; the other model proposing the notion of collaborative arenas. The model of collaborative arenas recognises the blurred boundaries and interrelated team memberships that occur in rehabilitation teams. Both models informed ongoing data collection and analysis for this research project and have potential to inform conceptualisation of teams and collaboration for other researchers.

Details

Qualitative Research Journal, vol. 9 no. 1
Type: Research Article
DOI: https://doi.org/10.3316/QRJ0901028
ISSN: 1443-9883

Keywords

  • Collaboration
  • Teams
  • Health care
  • Rehabilitation
  • Hermeneutic phenomenology

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Article
Publication date: 1 January 1979

MANAGERIAL LAW

In order to succeed in an action under the Equal Pay Act 1970, should the woman and the man be employed by the same employer on like work at the same time or would the…

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Abstract

In order to succeed in an action under the Equal Pay Act 1970, should the woman and the man be employed by the same employer on like work at the same time or would the woman still be covered by the Act if she were employed on like work in succession to the man? This is the question which had to be solved in Macarthys Ltd v. Smith. Unfortunately it was not. Their Lordships interpreted the relevant section in different ways and since Article 119 of the Treaty of Rome was also subject to different interpretations, the case has been referred to the European Court of Justice.

Details

Managerial Law, vol. 22 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/eb022387
ISSN: 0309-0558

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Article
Publication date: 1 December 1998

The centenary of the British Food Journal, 1899‐1999 – changing issues in food safety regulation and nutrition

Edward Collins and Derek J. Oddy

Describes the life history of the British Food Journal, its changing editorial team, ownership and editorial focus. The authors have used much wider source material than…

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Describes the life history of the British Food Journal, its changing editorial team, ownership and editorial focus. The authors have used much wider source material than the archives of the journal, now in its 100th year. The journal was always closely identified with the safety of food, its adulteration and the government’s duty to safeguard the public. The second section reviews the profession and role of the public analyst, in particular the history and development of the Society of Public Analysts. The next and longest section of the monograph is devoted to an interesting examination of food safety, nutrition and food manufacturing issues over the last 100 years. Many of the points raised are illustrated by excerpts from papers written in BFJ and included as Appendices to the monograph. Food irradiation was first raised as a subject in the journal in 1928! Bread and milk as staples in the British diet are looked at in some detail in terms of their ingredients and health properties. Some appendices have been included just for interest and provide brief snapshots of some of the main food concerns of the time, e.g. The Pure Food Society, the food we eat, food poisoning, a world food policy, the packaging of foods, food hygiene. Plus ça change ...

Details

British Food Journal, vol. 100 no. 10/11
Type: Research Article
DOI: https://doi.org/10.1108/00070709810265889
ISSN: 0007-070X

Keywords

  • Archives
  • Food
  • Food industry
  • Frozen foods
  • History

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Book part
Publication date: 20 January 2021

The Impact of Requiring Audit Documentation on Judgments of Audit Quality and Auditor Responsibility

Casey J. McNellis, John T. Sweeney and Kenneth C. Dalton

In crafting Auditing Standard No.3 (AS3), a primary objective of the PCAOB was to reduce auditors' exposure to litigation by raising the standard of care for audit…

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Abstract

In crafting Auditing Standard No.3 (AS3), a primary objective of the PCAOB was to reduce auditors' exposure to litigation by raising the standard of care for audit documentation. We examine whether the increased documentation requirements of AS3 affect legal professionals' perceptions of audit quality and auditor responsibility in the event of an audit failure. Our experiment consists of a 3 × 2 between-participants design with law students serving as proxies for legal professionals. The results of our experiment indicate that when an audit procedure, namely the investigation of inconsistent evidence, is not required to be documented, legal professionals perceive the performance of the work itself but not its documentation to significantly increase audit quality and reduce the auditor's responsibility for an audit failure. When documentation of the procedure is required, as per AS3, legal professionals perceive enhanced audit quality and reduced auditor responsibility only if the performance of the work is documented.

Details

Advances in Accounting Behavioral Research
Type: Book
DOI: https://doi.org/10.1108/S1475-148820200000024004
ISBN: 978-1-80071-013-9

Keywords

  • Audit documentation
  • auditing standard No. 3 (AS3)
  • audit litigation
  • legal professionals
  • auditor liability
  • audit quality

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Book part
Publication date: 1 December 2009

“Learners and teachers of men”: a historical view of the participation and contributions of Black American males in higher education

Stephanie Y. Evans

Researcher Highlight: Dr. Carter G. Woodson (1875–1950)

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Abstract

Researcher Highlight: Dr. Carter G. Woodson (1875–1950)

Details

Black American Males in Higher Education: Diminishing Proportions
Type: Book
DOI: https://doi.org/10.1108/S1479-3644(2009)0000006007
ISBN: 978-1-84855-899-1

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