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The purpose of this paper is to: address how the library middle management role has changed; assist middle managers in identifying new opportunities and broadening their horizon within middle management; offer strategies for middle managers to be more efficient and effective in the changing era; and lay out the challenges middle managers are facing to further discussions.

Both authors have been middle managers for many years and are experiencing the change from the traditional roles. As the new roles are emerging, the authors have done literature reviews in order to understand what factors have caused the changes, how middle managers can deal with these changes, and identify the challenges they will face. Through research, the authors have also studied how business managers handle changes and identify areas from which library middle managers can gain insight.

The authors identify the causes of the changes that impact middle managers in academic libraries, through evaluation of day‐to‐day experiences and literature research.

Since this is a new trend, the data are difficult to collect and the best practices are still under development in many academic libraries. Research implications are in the new roles for middle managers, including roles in communication channels, management teams, collaboration, and responsibilities.

The authors identify the new roles in middle management in a few areas: communication, management teams, collaboration, and responsibilities. The paper also outlines keys for being effective in middle management, including total quality management, staff readiness, and thinking outside of the box.

The paper addresses the cause of the changing roles for middle management and the specific impact that these changes are having on middle managers. This paper also identifies the new roles being undertaken by middle managers.

The purpose of this study is to explore the roles that should be practiced in university libraries of Bangladesh; the more specific objectives are to identify the present practicing roles of university libraries of Bangladesh, the tools and technologies which are needed for serving libraries in changing environment, the qualities of library professionals that are necessary for providing better service in changing roles of library and the problems of implementing changing roles in university libraries of Bangladesh and to explore the ways to overcome the existing problems.

Survey methods were used for gathering data using a well-structured questionnaire. The questionnaire was sent to the respondents of some selected public and private universities of different divisions of Bangladesh including Dhaka, Chittagong, Rajshahi, Khulna, Sylhet and Barisal. The respondents consisted of library and information professionals and IT professionals who are working in libraries. Descriptive analysis techniques of SPSS were used to analyze the quantitative data. Qualitative data has been analyzed using thematic analysis process.

The findings revealed that there are some hindrances to provide modern library service, lack of IT skills, funds and problems of intellectual property right act and provide some suitable suggestions for the advancement of modern university libraries of Bangladesh.

The insights and views of the respondents regarding tools and technologies obtained from this study are original and unique in nature.

The purpose of this paper is to identify insightfully future roles and skills required by librarians to meet the ever changing users’ need in the modern library landscape.

The study adopted a qualitative approach. It deployed the Delphi technique and other knowledge elicitation techniques, such as systematic literature review, in-depth key informants interviews, formal and informal discussions, and own experience. Data collection was quitted when it reached to the theoretical saturation. Content analysis was used to analyze the gathered data. Triangulation of methods was also employed to complement one another, and enhance the credibility and validity of the results.

The findings of the study revealed that some of the roles and skills required by librarians are evolutionary, while others are revolutionary, but the ultimate future role of librarians is to change knowledge revolution into society (to create informed society) through re-socializing and shaping the young generations. The result also confirmed that a synergy of passion, knowledge, skills and cultural intelligence yield blended librarians that fit the future library landscape. To be a librarian is more than just equipped with knowledge and skills; it requires passion and solid discipline. For librarians, unlearning is equally relevant skills like learning.

Instead of the usual skills assessment, this study approached it in a new perspective and divulged a synergy of passion, knowledge, skills, cultural intelligence, professionalism, and discipline as essential assets for the twenty-first century librarians.

This paper aims to contribute to discussion about the changing role of libraries and their collections, through discussing projects designed by architecture students.

The paper reflects on design projects produced by final-year students studying for an undergraduate degree in architecture. A project was set for a group of students to design a “Book Repository”. Each researched their own interpretation of what this might be, given contemporary issues such as increasing digitisation, falling numbers of library visitors, changing users’ needs and what they interpret as a future for books. This paper reviews a selection of the projects in the context of contemporary research, and discusses the book as a physical object, contemporary library design and the role of libraries as civic buildings.

Despite being designed by digitally literate students, physical books are highly significant in every project; however, the cultural significance of the books is more important than the objects themselves. Also, the provision of spaces for the act of reading is notably absent. The relationship between the library and its context was a key theme for several projects, which explore innovative means through which to engage the public.

Collectively these projects contribute to debate over the role of books and libraries in contemporary culture through the eyes of young designers. The paper will be of interest to those involved in the procurement and design of libraries.

This article discusses the changing role of librarians in a higher education sector that is having to adapt to a new social and educational agenda. Many converged library and computing services have been created and this has speeded the process of change for librarians, particularly those who are working as subject specialists. Such librarians, particularly those working in hybrid teams with information professionals from different skill backgrounds are having to acquire expertise and undertake tasks that only tenuously relate to the training they received at the start of their careers. Their work increasingly takes them away from those others in the same profession who undertake more traditional work. A brief list of organisations that can offer training and help for these new professionals is given along with the current UK initiatives for developing support for learning and teaching from the information community.

Drawing mainly on the ideas of Manuel Castells, this article discusses how globalization and informatization condition the development of public libraries. To explore this issue, recent public library strategies developed in Britain and Finland are analyzed. The analysis demonstrates how public libraries stand for structures that support and consolidate life forms in local communities that need to adjust to contextual changes. In this way, public libraries serve as mediating and filtering mechanisms in local-global interaction. To do this they may utilize the tools derived from the following four strategic options: institutional resource strategy; networking strategy; commercialization strategy; and civil society strategy. Whatever is the strategic choice or their mix at the national or local level, it seems essential that libraries utilize the potential of a hybrid library, which as a new library paradigm combines traditional local dimension with networked and ubiquitous library services.

This study discusses the role of librarian in the 21st century. Libraries are in a state of dilemma due to dramatic changes that information and communication technologies (ICTs) have brought to libraries. Libraries are faced with various challenges including insufficient funds, but the inability of librarians to acquire IT skills relevant to addressing 21st century library services could be seen as a more difficult challenge, because without these skills it will be difficult for today's librarians to render adequate services to their patrons. Therefore, it is important for librarians to recognize and proactively seek to acquire the ICT skills needed to deliver 21st century library services to their patrons. This means that librarians need to also recognize the need to continually update themselves to keep up with today's fast-paced IT changes so that they will be able to deliver what is expected of them in this new millennium.

The purpose of this paper is to provide a retrospective overview of total quality management (TQM) in the context of library services.

This paper presents a study of TQM and a comparative analysis of TQM in the library context.

Studies of both theoretical principles and experimental implementations demonstrate that it is worthwhile to introduce TQM to the academic libraries. The process of implementing TQM in libraries involves a conceptual change in library professionals and a cultural transformation in the organizational operations. Without a long‐term thinking and commitment, it is not applicable. Teamwork is important for successful implementation of TQM. Every step of the process depends upon the constant support of the top management. Their role determines how far and how long the implementation can go. Therefore, once a decision is made to apply TQM, a strong leadership is required.

It is still too early to predict that TQM is a perfect model for library management.

TQM provides a model and benchmark as guidelines in making new strategies in libraries facing today's great changes. It is arguable whether it is feasible to apply the principles without reservation, but it is reasonable to adopt the techniques with adaptations suitable to the library environment.

The field of librarianship is ever expanding and changing, from exploding internet and media technologies, to ever diverse patron groups with increasingly complex information needs. Library professionals need to be as savvy as the clients they serve, and the most productive and effective way for librarians to keep up with these changes is to seek out professional development opportunities. Librarians owe it to their clients and to themselves as competent professionals, to remain abreast of trends and developments in the field. The purpose of this paper is to address the changing landscape of the library profession, including the changing nature of library and information science education, and to exemplify the importance and necessity of continuing professional development for librarians, the newest manifestation of which is online professional development through Web 2.0 tools and social media technologies.

Specifically, using such technologies enables library professionals to develop an online personal learning network (PLN).

PLNs are beneficial because they are so customizable to an individual's work and research interests and time constraints, and they facilitate global learning and collaboration opportunities that may not otherwise be feasible. In times of financial difficulty, more traditional professional development opportunities requiring travel and funding are often prohibitive; PLNs enable continuous and affordable professional development opportunities that will benefit librarians and their institutions.

The paper discusses the newest technologies and opportunities and how their attendant considerations and concerns apply to library professions; also the best ways in which to deliver content and instruct future library professionals.

A university without an academic library is unimaginable since the library serves as a pivot for both learning and research. Freeman (2005), while talking about the importance of a library in academic life, stated that it holds a unique position, symbolizing the heart of the institution. A good library is not only one that stacks printed material or has portals to access online resources but also provides a flexible learning space with reading rooms, facilitates discussion and encourages collaborative learning and scholarship. With limited resources, it is increasingly difficult for universities to allocate funds to re-design library spaces. Modern academic libraries have to respond not only to pedagogical changes but also to technological changes, accommodating them in the library space design and management. Modern libraries are trying to integrate features of the traditional form of learning as well as the digital form. This book will present case studies and empirical evidence discussing the changing face of libraries. It will talk about re-modeling of existing libraries with the help of new architectural design to utilize the space and inculcate the digital literacy development. Scholars discuss, in the chapters, how they meet users’ needs and how they use in stakeholders’ inputs to design innovative library spaces.