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This study aims to empirically test and explain shoppers’ purchase behavior in a retail store by applying the strength model of self-control.
Abstract
Purpose
This study aims to empirically test and explain shoppers’ purchase behavior in a retail store by applying the strength model of self-control.
Design/methodology/approach
A pretest was used to identify shoppers’ purchase change behavior based on 500 average shoppers, followed by a main study based on another set of 166 average shoppers, to test the proposed hypotheses.
Findings
As shoppers stay shorter in a grocery store, they tend to change their purchase decisions more frequently. In addition, this study results reveal that three behavioral variables, namely, shoppers’ changed purchase decisions, shopping duration and walking distance, significantly predict their overall spending.
Research limitations/implications
The findings from the current study are limited to a designated superstore conducted for this study only. From a managerial viewpoint, the author suggests that giving shoppers more choice options and encouraging them to spend more time and walk further in a grocery store, depleting their self-control resources, can be an effective strategy in increasing sales. Yet, excessive efforts for these ideas can also cause shoppers’ massive returns once they return to the normal state with sufficient self-control resources.
Originality/value
The current study empirically confirms the applicability of the strength model of self-control through field studies designed to increase the external validity of the findings. To the best of the author’s knowledge, this research is the first to apply and empirically test the strength model of self-control in the field to explain shopper behavior and highlight the importance of understanding shoppers’ changed purchase decisions.
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Ruey‐Dang Chang, Chun‐Ju Fang and Yee‐Chy Tseng
The purpose of this paper is to examine the effects of WebTrust assurance, issued by Certified Public Accountant (CPA) firms, on web purchase behaviour and to examine such effects…
Abstract
Purpose
The purpose of this paper is to examine the effects of WebTrust assurance, issued by Certified Public Accountant (CPA) firms, on web purchase behaviour and to examine such effects provided by different‐sized CPA firms.
Design/methodology/approach
In an experiment, several scenarios were manipulated to simulate a number of web purchase environments in which participants make decisions online.
Findings
The results indicate that the WebTrust assurance seal has a significant effect on consumers' web purchase willingness. An “ordering effect” was also found, in that, removing the seal has more impact than obtaining the seal, and an assurance seal issued by big firms has greater impact than one issued by smaller firms.
Originality/value
This study contributes to the existing literature by focusing on an important yet rarely addressed issue of brand assurance services. The paper helps to understand this phenomenon in a global sense. Compared to the student participants used in the previous literature, this experiment provides a practical addition to the prevalent framework of trust in e‐commerce studies. Finally the research went a further step to test whether the web assurance provided by different‐sized auditors affects web consumers' purchase decisions.
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Investigates those aspects of the communication process which relate to the conditions determining the receptiveness of the individual buyer to marketing communicative and the…
Abstract
Investigates those aspects of the communication process which relate to the conditions determining the receptiveness of the individual buyer to marketing communicative and the manner in which he/she searches the market. Examine the factors which stimulate search behaviour and identifies the extent of market search by buyers. Studies the relationship between the reasons for and the extent of search as well as other characteristics such as those of the buyers and their companies.
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Vinayak Mishra and Kushagra Kulshreshtha
Many studies conducted on green consumer behaviour are related to environmental concerns, the motives behind green consumer behaviour and the impact of demographic characteristics…
Abstract
Purpose
Many studies conducted on green consumer behaviour are related to environmental concerns, the motives behind green consumer behaviour and the impact of demographic characteristics on purchase decisions are not studied yet in the Indian context. Hence, this study aims to analyse the green product purchase decision and factors influencing the decision of Indian consumers along with demographic characteristics.
Design/methodology/approach
Present study utilise survey-based research method. Primary data were collected from 367 consumers in Hyderabad using a snowball sampling method. A structural equation modelling approach was employed to test the hypothesis.
Findings
Findings confirm that supporting environmental protection, drive for environmental responsibility, green product experience, environmental friendliness of companies, social appeal and motives behind green product purchase significantly influence the green product purchase decision. Meanwhile, control variables such as gender, qualification and income also have a significant effect on the green product purchase decision.
Research limitations/implications
Results discussed in this paper will help policymakers to formulate their policies in lieu of variables affecting the purchase decision. Further, the findings of the current study can be utilised by managers to study the buying behaviour of green purchasers. This will help them to remain competitive in the Indian market.
Originality/value
This research presents a novel conceptual framework for the present study influenced by literature. The present study expanded the framework by adding a new independent variable: motives behind green product purchases and a control variable: demographic characteristics of Indian consumers.
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Vytautas Dikcius, Indre Pikturniene and James Reardon
Although there is a common agreement that children participate and impact parental purchase decisions, the research results are rather inconsistent. One of the reasons for the…
Abstract
Purpose
Although there is a common agreement that children participate and impact parental purchase decisions, the research results are rather inconsistent. One of the reasons for the differences in the findings could be attributable to different operationalisations of a child engagement variable in surveys. This study aims to classify the instruments used to measure children engagement in parental purchase decisions and to develop a typology of these instruments.
Design/methodology/approach
In total, 67 articles that reported details and results of the surveys where a variable of children engagement in family decisions was operationalised were selected on a systematic basis. In total, 82 measures were extracted, reviewed and assigned to the particular category.
Findings
The typology of measures of children engagement into parental purchase decisions was developed. The features of particular measures, as well as their applicability for different types of child engagement measurement, are discussed.
Research limitations/implications
The sample of articles was limited to nine major scholarly databases and framed for 1985-2015, excluding conference presentations, dissertations, studies and other types of primary research publications.
Practical implications
The analysis demonstrates that authors who had seemingly similar or the same purpose of measuring variable of child engagement into parental purchase decision in fact have used different measures. The differences in measures tend to produce different size of engagement effect. The proposed typology will support scholarly community in establishing more clear definitions and measures of children engagement in parental purchase decision domain.
Originality/value
The typology of measures of children engagement into parental purchase decision is the first attempt to introduce systematised approach toward different domains within the field and their measurement.
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Success in innovation management of telecommunication products depends not only on sales, but also, and primarily so, on actual call times by subscribers (e.g. on their mobile…
Abstract
Success in innovation management of telecommunication products depends not only on sales, but also, and primarily so, on actual call times by subscribers (e.g. on their mobile phones). It is not only the purchase price that plays a major role for this type of service, but also call and rental charges. This study investigates two potential subscribers’ decisions, using the graphic device of a price/acceptance function and a charge/acceptance function. The first decision is to buy telecommunications products (accepting the purchase price), and the second decision is to use these products (accepting the charges for using the product). In particular, an attempt is made to describe the general profile of the price/acceptance function through considerations of plausibility. Based on an empirical experiment, conclusions are drawn for the pricing policy of telecommunication products, which point to abandoning fixed basic charges and to giving away end‐user sets (e.g. mobile phones) free of charge.
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Chuo Yew Ting, Mazlan Bin Ismail, Hiram Ting, Salmah Binti Bahri, Affarizan Bin Sidek, Siti Fatimah Bt Idris, Robin Tiow Heng Tan, Sareh Safwan Bin Abu Seman, Mogan Ram A_L Sethiaram, Mohd Hazwan Bin Md Ghazali, Qin Hui Lim, Mohamad Soliheen Bin Mohd Zaki and Mohammad Shamil Bin Sohot
Despite the extant literature on purchasing behaviour, little is known about why and how consumers purchase and use pharmaceutical products in Malaysia. This paper aims to develop…
Abstract
Purpose
Despite the extant literature on purchasing behaviour, little is known about why and how consumers purchase and use pharmaceutical products in Malaysia. This paper aims to develop a holistic model that articulates the factors underlying pharmaceutical product purchase and use and their relationships.
Design/methodology/approach
Drawing upon the grounded theory approach, in-depth interviews and analysis on the basis of theoretical saturation were conducted. Enumerators, trained to perform interviews, the transcription and content analysis, sampled 120 Malaysian consumers in the first phase and 40 in the second. ATLAS.ti was used to assist the coding and analytical process.
Findings
The findings largely support extant literature on purchasing decisions. Particularly, the evaluation of product attributes was found to be an immediate determinant of purchase and use. The effect, in turn, was moderated by personal factors and facilitating conditions. The need for healthcare products and the knowledge about them were constructed as antecedents in the model. The study also highlights that consumers’ purchase and use of pharmaceutical products could be better understood and managed with a holistic view of the decision-making process.
Originality/value
This study proposes the conbe-hepro model to explicate the antecedents and determinants of consumers’ purchase and use of pharmaceutical products in the Malaysian context. It provides a theoretical grounding that enriches our knowledge of the changing behaviour of consumers in healthcare literature. It also yields practical insights to the government bodies and the healthcare providers in Malaysia and other developing countries.
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Syed Imran Zaman and Simonov Kusi-Sarpong
The purpose of this study is to find out what is the relationship between sustainability toward consumer behavior. Consumer behavior is the method of choosing, buying and using…
Abstract
Purpose
The purpose of this study is to find out what is the relationship between sustainability toward consumer behavior. Consumer behavior is the method of choosing, buying and using goods and services with an attachment to needs and wants. Now consumers are aware about sustainability, they make purchase decisions according to environmental safety, benefit to the society and increase economic growth.
Design/methodology/approach
This study validates the result through experts in textile industry by using the Decision-Making Trial and Evaluation Laboratory approach. This method has many benefits which provide decision makers and experts to understand the interdependence and influential relation between the criteria by hierarchical approach.
Findings
According to the results, green culture (F8) and green brand (F3) are the most influential (causal) factors and exert a substantial amount of influence over other factors for achieving organizational performance and sustainability. On the other hand, past experience (F14) and time pressure (F12) are the most influenced (effect) factors that are highly influenced by other factors.
Practical implications
The study conducted in Pakistan underscores the significance of maintaining a healthy and pristine environment for future generations. Both consumers and organizations play a vital role in this endeavor. It is imperative that they actively promote and support goods and services that advocate for sustainability.
Social implications
Mangers should use long-term strategies that meet the high product value to enhance the organization’s reputation, so it will have positive consumer perception. If managers make policies to implement natural resources in their raw material, so this policy avoids conflicts and maintains a balance in our society.
Originality/value
This research delves into the complexities and subtleties associated with the identification and examination of the interconnections between the success factors of sustainability and consumer behavior.
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– Reviews the latest management developments across the globe and pinpoints practical implications from cutting-edge research and case studies.
Abstract
Purpose
Reviews the latest management developments across the globe and pinpoints practical implications from cutting-edge research and case studies.
Design/methodology/approach
This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.
Findings
A brand is a brand, right? Everything we have been taught about brands and the value of brands has been pretty constant for decades. Ever since the first business schools and marketing thought leaders started studying the phenomenon after the Second World War, the idea of what a brand is, how people regard them and what part they play in purchasing decisions has changed little. But what if either some assumptions were wrong in the first place, or things have changed for a new generation of consumers today?
Practical implications
Provides strategic insights and practical thinking that have influenced some of the world’s leading organizations.
Originality/value
The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.
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