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Article
Publication date: 5 June 2009

Gionata Carmignani

The purpose of this paper is to present the results of a research for developing a standard to implement a process management system in a whole supply chain.

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Abstract

Purpose

The purpose of this paper is to present the results of a research for developing a standard to implement a process management system in a whole supply chain.

Design/methodology/approach

To gain this aim, the research has been developed in two parts. The quality management part has the objective to select the reference model to develop the standard. The supply chain management (SCM) part has, instead, the objective to select the drivers and the main processes that the standard have to manage. The evaluation of the results of these parts has permitted to define the proposed standard.

Findings

A modified interpretation of ISO 9001:2000 norm is proposed permitting: to improve the ISO 9001 standard to the general requirements for a whole process approach; to extend and to apply the ISO 9001 concepts, that address quality aspects within a single organization, to a whole supply chain; and to facilitate the introduction of the modern principles and techniques of SCM. Finally, the standard to implement a management system for a whole supply chain is introduced through the identification of the main supply chain processes and drivers.

Research limitations/implications

The standard proposed is a specific for a generic supply chain. Further studies will be necessary to: customize the standard to appropriate productive sectors and validate the appropriate content through real applications.

Practical implications

The standard proposed is a guide line to implement a management system in a supply chain and, for this aim, it can be applied in a generic supply chain.

Originality/value

The standard proposed is an original tool to improve the collaboration and processes integration between the partners into a supply chain and this scope can be the actual value of the presented methodology.

Details

Business Process Management Journal, vol. 15 no. 3
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 25 June 2020

Meichun Lin, Chinho Lin and Yong-Sheng Chang

This study aims to indicate the advantages of using cloud computing services, including the ways in which firms use cloud-based services to achieve accessibility, better…

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Abstract

Purpose

This study aims to indicate the advantages of using cloud computing services, including the ways in which firms use cloud-based services to achieve accessibility, better communication, flexibility and effective provision of services. However, little evidence has been obtained related to the effectiveness of applying cloud computing services to supply management chains.

Design/methodology/approach

In this study, a sample of 223 top 1,000 manufacturing firms in Taiwan that had implemented cloud-based supply chain management systems (CSCMs) was surveyed to determine what kind of internal resources in these companies were allocated to this implementation effort, how collaborative relationships were established in the existing supply chain to help make the transitions successful, how well their systems are working now that they have been implemented and whether these new systems have improved cycle time performance and the overall performance of their organizations. The study also examines the interrelationships among these variables.

Findings

The results reveal that, from the perspective of the managers who were surveyed, an effective allocation of internal organizational resources does have a positive, strong effect on external CSCM conditions. They also showed that when the relationship between internal and external resources is well constructed, the result is that CSCM improves supply chain management cycle time performance, which, in turn, leads to positive organizational performance.

Originality/value

The study reports some useful insights from the managers of CSCM systems related to how the execution of CSCM solutions can improve cycle time and organizational performance by enhancing internal organizational management and joint collaboration among supply chain partners. The findings from this survey will be useful to managers who are considering creating cloud-based supply management systems in the future.

Details

Journal of Business & Industrial Marketing, vol. 36 no. 1
Type: Research Article
ISSN: 0885-8624

Keywords

Article
Publication date: 5 April 2024

Mandeep Kaur, Maria Palazzo and Pantea Foroudi

Circular supply chain management (CSCM) is considered a promising solution to attain sustainability in the current industrial system. Despite the exigency of this approach, its…

Abstract

Purpose

Circular supply chain management (CSCM) is considered a promising solution to attain sustainability in the current industrial system. Despite the exigency of this approach, its application in the food industry is a challenge because of the nature of the industry and CSCM being a novel approach. The purpose of this study is to develop an industry-based systematic analysis of CSCM by examining the challenges for its application, exploring the effects of recognised challenges on various food supply chain (FSC) stages and investigating the business processes as drivers.

Design/methodology/approach

Stakeholder theory guided the need to consider stakeholders’ views in this research and key stakeholders directly from the food circular supply chain were identified and interviewed (n = 36) following qualitative methods.

Findings

Overall, the study reveals that knowledge, perception towards environmental initiatives and economic viability are the major barriers to circular supply chain transition in the UK FSC.

Originality/value

This research provides a holistic perspective analysing the loopholes in different stages of the supply chain and investigating the way a particular circular supply chain stage is affected by recognised challenges through stakeholder theory, which will be a contribution to designing management-level strategies. Reconceptualising this practice would be beneficial in bringing three-tier (economic, environmental and social) benefits and will be supportive to engage stakeholders in the sustainability agenda.

Details

Qualitative Market Research: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1352-2752

Keywords

Article
Publication date: 21 March 2024

Aisha Chohan, Ghulam Hussain and Imran Shafique

This study examines the direct and indirect effects of social capital on supply chain performance via supply chain quality integration (SCQI), which refers to integrating supply…

Abstract

Purpose

This study examines the direct and indirect effects of social capital on supply chain performance via supply chain quality integration (SCQI), which refers to integrating supply chain partners from the perspective of quality management. It also examines the moderating role of environmental uncertainty in the link between social capital and SCQI and determines the conditional indirect effect of social capital on supply chain performance via SCQI.

Design/methodology/approach

Data were collected using a time-lagged research design through a self-administered survey of supply chain professionals in manufacturing firms in Pakistan. Hayes’ PROCESS Macro was used to test the hypotheses.

Findings

The results show a positive relationship between social capital and supply chain performance. SCQI partially mediates the relationship between social capital and supply chain performance. Environmental uncertainty significantly moderates that relationship in such a way that firms that operate under high environmental uncertainty are more likely to use their social capital to develop SCQI than firms that operate under low environmental uncertainty.

Practical implications

The study has practical implications for managers who seek to implement SCQI practices using social capital. Leveraging social capital across the supply chain fosters strong connections and a quality-oriented approach across the supply chain, and improves overall performance. Managers can use the power of social capital to navigate environmental uncertainty.

Originality/value

This study’s originality lies in its drawing on the dynamic capability theory and contingency theory and integrating the dispersed scholarly work on social capital, SCQI, and supply chain performance under the boundary condition of environmental uncertainty.

Details

International Journal of Productivity and Performance Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-0401

Keywords

Book part
Publication date: 20 October 2015

Mohammad Shamsuddoha

Contemporary literature reveals that, to date, the poultry livestock sector has not received sufficient research attention. This particular industry suffers from unstructured…

Abstract

Contemporary literature reveals that, to date, the poultry livestock sector has not received sufficient research attention. This particular industry suffers from unstructured supply chain practices, lack of awareness of the implications of the sustainability concept and failure to recycle poultry wastes. The current research thus attempts to develop an integrated supply chain model in the context of poultry industry in Bangladesh. The study considers both sustainability and supply chain issues in order to incorporate them in the poultry supply chain. By placing the forward and reverse supply chains in a single framework, existing problems can be resolved to gain economic, social and environmental benefits, which will be more sustainable than the present practices.

The theoretical underpinning of this research is ‘sustainability’ and the ‘supply chain processes’ in order to examine possible improvements in the poultry production process along with waste management. The research adopts the positivist paradigm and ‘design science’ methods with the support of system dynamics (SD) and the case study methods. Initially, a mental model is developed followed by the causal loop diagram based on in-depth interviews, focus group discussions and observation techniques. The causal model helps to understand the linkages between the associated variables for each issue. Finally, the causal loop diagram is transformed into a stock and flow (quantitative) model, which is a prerequisite for SD-based simulation modelling. A decision support system (DSS) is then developed to analyse the complex decision-making process along the supply chains.

The findings reveal that integration of the supply chain can bring economic, social and environmental sustainability along with a structured production process. It is also observed that the poultry industry can apply the model outcomes in the real-life practices with minor adjustments. This present research has both theoretical and practical implications. The proposed model’s unique characteristics in mitigating the existing problems are supported by the sustainability and supply chain theories. As for practical implications, the poultry industry in Bangladesh can follow the proposed supply chain structure (as par the research model) and test various policies via simulation prior to its application. Positive outcomes of the simulation study may provide enough confidence to implement the desired changes within the industry and their supply chain networks.

Details

Sustaining Competitive Advantage Via Business Intelligence, Knowledge Management, and System Dynamics
Type: Book
ISBN: 978-1-78560-707-3

Keywords

Book part
Publication date: 25 April 2022

Istimaroh Istimaroh, Noor Aslinda Abu Seman, Bambang Setiaji and Norasmiha Mhd Nor

A crucial aspect of supply chain management (SCM) is the formulation of lean supply chain management (LSCM). In this sense, the key practices are extended towards the LSCM

Abstract

A crucial aspect of supply chain management (SCM) is the formulation of lean supply chain management (LSCM). In this sense, the key practices are extended towards the LSCM settings as alternative strategies and several frameworks were developed to help companies to make choices based on production disruption. Studies in this field have focussed mainly on SCM. Although manufacturing businesses recognise the necessity of effective SCM, but little study has been done on manufacturing LSCM. The behaviour and the potential for significant impacts on sustainable performance (SP) in manufacturing companies can vary with time and variations for approaches of the LSCM key practices. This chapter, therefore, focusses on main practices for LSCM on the basis of evaluations of experts in the Malaysian manufacturing sector in order to achieve SP in manufacturing companies. The aim of this chapter is to identify the key practices in LSCM on SP. Hence, this chapter reviewed 172 articles published from 2015 to 2019, used the methodology for SLR with three main steps: literature review planning, reviewing, and reporting. As a result, there are evidence that the key practices for LSCM used in previous studies are (1) customer relationship management, (2) supplier relationship management, (3) just in time manufacturing, (4) waste reduction, (5) cost reduction, and (6) minimise inventory level. In manufacturing industries, LSCM is more complex. Insights on the causing issues and SP are provided. Finally, this chapter contributes to SCM and literature on sustainability and has managerial implications for companies to improve SP more effectively.

Details

Sustainability Management Strategies and Impact in Developing Countries
Type: Book
ISBN: 978-1-80262-450-2

Keywords

Article
Publication date: 29 December 2023

An Thi Binh Duong, Uyen My Diep, Paulo Sampaio, Maria Carvalho, Hai Thanh Pham, Thu-Hang Hoang, Dung Quang Truong and Huy Quang Truong

This research aims to specialise in the investigation of risk management for service-oriented manufacturing supply chains via two stages, highlighting its differences from…

Abstract

Purpose

This research aims to specialise in the investigation of risk management for service-oriented manufacturing supply chains via two stages, highlighting its differences from manufacturing. The research article is commenced by executing an encyclopedic review of earlier research to ascertain the distinctive traits of service-oriented manufacturing supply chains and identify prevalent risks. Secondly, an empirical study in the construction field, amongst the industry hardest struck in the mist of the COVID-19 epidemic, is conducted to thoroughly inspect the resonant effect of these risks on service-oriented manufacturing supply chain performance.

Design/methodology/approach

In this study, to validate the resonant effect mechanism, a thorough assessment is undertaken by juxtaposing theoretical model to a newly constructed comparative model that encompasses the single effects of risks on supply chain performance.

Findings

63% variance of service-oriented manufacturing supply chain performance was showcased by the resonant effect model, compared with 46.3% in the comparative model. Moreover, each risk exerts a more glaringly significant impact on supply chain performance, asserting the mechanism of the resonant influence. Another noteworthy result involves the demand risk possessing a low effect on supply chain performance, thus emphasising the superiority of service-oriented manufacturing supply chains.

Research limitations/implications

Future research endeavours should hinge on the optimal “resonant” model explosion, thereby foreseeing and alleviating worst-case scenarios to guarantee the robustness and resilience of supply chain networks.

Practical implications

Indubitably, reducing the intensity of the resonant effect revolves around lowering the coefficient of “a,” thereby restricting/eliminating the link among risks. Therefore, the suggested resonant impact model might thus serve as “a road map”. In light of the aforementioned considerations, it is advisable that supply chain executives employ supply chain management tactics namely avoidance, prediction, and postponement, but only after meticulous consideration the costs and benefits of adopting such strategies.

Originality/value

The service-oriented manufacturing supply chain features and advantages have been analysed and explained throughout the article. The data gathered during the COVID-19 pandemic is a captivating and topical point of this paper.

Details

Journal of Enterprise Information Management, vol. 37 no. 1
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 19 January 2024

Mengmeng Wang and Shufeng (Simon) Xiao

Despite the growing and widespread importance of exploring the primary factors facilitating global value chain (GVC) and supply chain management, this topic has received…

Abstract

Purpose

Despite the growing and widespread importance of exploring the primary factors facilitating global value chain (GVC) and supply chain management, this topic has received surprisingly little attention to date. Drawing upon the technology–organization–environment framework and the resource-based view, this study aims to fill these important gaps in the literature by theorizing and developing a comprehensive model to explain how a foreign subsidiary of multinational enterprises can improve the upgrading of the GVC and supply chain performance in a host market.

Design/methodology/approach

Using survey data collected from 266 foreign subsidiaries of multinational enterprises operating in the Chinese manufacturing sector, this study empirically examines the theoretical framework using a structural equation modeling approach.

Findings

The results demonstrated that the relative advantages of digital technology, supplier diversification and environmental uncertainty all contribute positively to the development of foreign subsidiaries’ supply chain management capabilities. Meanwhile, supply chain management capability plays a positive role in foreign subsidiaries facilitating GVC upgrading and enhancing supply chain performance.

Research limitations/implications

The findings of this study provide many important implications and useful insights to foreign subsidiaries operating in an emerging host market by concentrating on how to develop and maintain their competitive advantages in the process of GVC reshaping and supply chain restructuring.

Originality/value

This study provides a useful guide to help firms better understand how they may develop and enhance their competitive advantages in upgrading their GVCs and implementing supply chain restructuring. In addition, this research generates important policy implications considering the recent trend toward creating more effective and sustainable global supply value chains.

Details

International Journal of Development Issues, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1446-8956

Keywords

Book part
Publication date: 1 March 2022

Salih Serkan Kaleli and Mehmet Baygin

Purpose: There have been continuous developments in the production industry to meet the increasing customer demand from the past to the present. At this point, supply chain

Abstract

Purpose: There have been continuous developments in the production industry to meet the increasing customer demand from the past to the present. At this point, supply chain management (SCM) systems emerge as an important topic. SCM is a set of systems that manages the entire process from the production of a product to its delivery to the end user. Industry 4.0 aims to improve the production industry by increasing the quality, efficiency, and performance of the production process. Therefore, in this chapter, the authors highlight the challenges, benefits, and future trends of the combination of Industry 4.0 and SCM systems.

Methodology: In this chapter, the integration of Industry 4.0 and SCM systems was investigated. For this purpose, the Industry 4.0 position of the countries and the current status of SCM systems have been examined. In addition, the key technologies in the Industry 4.0 transformation, the possible problems encountered in the transformation, the deficiencies encountered in SCM systems, and how these deficiencies can be solved with Industry 4.0 were investigated.

Findings: The results of this study show that companies that use an SCM system can separate themselves from their competitors by using Industry 4.0 technologies.

Significance: This can allow them to achieve their strategic goals and to ensure the maintenance of their competitive advantage.

Details

Managing Risk and Decision Making in Times of Economic Distress, Part A
Type: Book
ISBN: 978-1-80117-427-5

Keywords

Book part
Publication date: 23 September 2022

Temidayo Oluwasola Osunsanmi, Clinton Ohis Aigbavboa, Wellington Didibhuku Thwala and Ayodeji Emmanuel Oke

The idea of implementing supply chain management (SCM) principles for the construction industry was embraced by construction stakeholders to enhance the sector's performance. The…

Abstract

The idea of implementing supply chain management (SCM) principles for the construction industry was embraced by construction stakeholders to enhance the sector's performance. The analysis from the literature revealed that the implementation of SCM in the construction industry enhances the industry's value in terms of cost-saving, time savings, material management, risk management and others. The construction supply chain (CSC) can be managed using the pull or push system. This chapter also discusses the origin and proliferation of SCM into the construction industry. The chapter revealed that the concept of SCM has passed through five different eras: the creation era, the use of ERP, globalisation stage, specialisation stage and electronic stage. The findings from the literature revealed that we are presently in the fourth industrial revolution (4IR) era. At this stage, the SCM witnesses the adoption of technologies and principles driven by the 4IR. This chapter also revealed that the practice of SCM in the construction industry is centred around integration, collaboration, communication and the structure of the supply chain (SC). The forms and challenges hindering the adoption of these practices were also discussed extensively in this chapter.

Details

Construction Supply Chain Management in the Fourth Industrial Revolution Era
Type: Book
ISBN: 978-1-80382-160-3

Keywords

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