Search results

The individual’s set of values determines how they make decisions and navigate various personal and professional issues. This study aims to investigate the substitutability of self-improvement values for self-transcendence values in fostering responsible consumption behaviors in society, using Schwartz’s Basic Human Values as the theoretical foundation.

Focus group discussions are used to investigate the research problem. Representative samples of 100 centennials or Generation Z college students (50 undergraduate and 50 postgraduate students) and 45 millennials or Generation Y working employees were chosen for focus group talks to ensure the findings’ correctness. Using thematic analysis, the information gathered was coded and analyzed manually.

The paper looks into whether people’s self-transcendence values play a role in getting them to act responsibly when they buy things. This study gives us much new information about how people’s values change and how people buy things in today’s world.

This study explains how changing values make people want to be more responsible with their money and adds to the literature on sustainable consumption and consumer behavior. Using the lens of Schwartz’s Basic Human Values, this study extends the theoretical domain of responsible consumption.

The concept of sustainable consumption is essential for the next generation’s well-being. The sustainable development goal (SDG) 12 of responsible consumption is the focus of this study. This is a novel study to examine and understand factors that can facilitate consumers to consume responsibly to attain the SDGs. This is also one of the first studies on responsible consumption, using focus group discussions as the research methodology.

Although very much needed from an infection control perspective, there is deep concern about the impact of social distancing during COVID-19, particularly on older adults.

A phenomenological design was used to gain insight into older adults’ experiences of living with social distancing during the first wave of COVID-19. Semi-structured interviews were conducted with eight older adults.

Six themes were identified: a smaller life, feelings of unease, resilience, connection to the community centre, technology: a boon, but one with limitations, and the way through social distancing.

This study captures older adults’ experiences early in COVID-19. Findings indicate that there is much we can learn from these older adults regarding social isolation that could apply to other older adults and potentially other age groups during the time of pandemic and beyond.

The service industry has been facing many challenges connected to sustainable practices and how they affect final consumers. This paper aims to explore the impact of value co-creation (VCC) on customer-based brand equity and satisfaction, the latter being considered in terms of overall and green customer satisfaction. Moreover, considering the influence that a consumer’s age has on their behaviour, this paper analyses the moderating role of generational cohorts (Centennials vs. Millennials) on the direct interactions between the examined variables.

The empirical study was conducted in hotel companies, which place a strong emphasis on customer service and as such provide valuable implications for the industry. The data were collected from 263 hotel guests in Ukraine in 2018 using a structured closed-response face-to-face survey. Partial least squares structural equation modelling was used to test the hypothesised relationships. Multi-group analysis was conducted to examine the moderating role of the generational cohort.

The results show that customer perception of VCC positively influences brand equity. The findings also indicate that brand equity mediates the relationship between VCC, overall customer satisfaction and green customer satisfaction. In addition, it is demonstrated that generational cohorts moderate the relationships between VCC and overall customer satisfaction.

This study suggests that service companies should create more opportunities for VCC activities, not only to increase their customers’ participation in green practices but also to enhance brand equity and satisfaction to gain more competitive advantages.

The contribution of this study lies in considering value co-creation as a novel driver of brand equity, overall customer satisfaction and green customer satisfaction through the lens of sustainability in service-based companies. Examining the moderating role of the generational cohort provides significant insights into the impact of value co-creation through different groups of customers.

The purpose of this article is to expand the discussion pertaining to Vimy beyond traditional historic and military circles and to illustrate that the site is a significant tourism attraction featuring evolving management and interpretation approaches. This is achieved by describing the commemoration of First World War sites and the evolution and transformation of visitor typologies at these sites. The conversation is framed within a discussion of the role of heritage dissonance in management. Since this article was written at the onset of the centennial of the Great War, an examination of the management of the Canadian National Vimy Memorial, which includes a tourism perspective, is timely.

Consisting of participation observations and a review of literature, documentation, government reports and Web sites describing the Canadian National Vimy Memorial, this analysis is complemented by site visits and discussions with key personnel involved in the management of the site.

Because this article precedes the upcoming centennial of the Great War, an examination of the management of the Canadian National Vimy Memorial, which includes a tourism perspective, is timely. The discussion and conclusion sections provide a suggestion of how dissonant heritage can be addressed, and present an argument for the inclusion of new technologies in the management and interpretation of First World War memorials and the celebrations associated with the centennial of 2014-2019 in order to embrace new visitor types.

This is a conceptual paper examining past and current management strategies of the Canadian National Vimy Memorial. No participants or manager was interviewed or surveyed.

Strategies to improve future management through the engagement of tourism researchers, new technologies and by addressing dissonant heritage are provided through literature review and on-site visits.

Currently, the management of the Vimy Memorial caters largely to a certain segment of Canadian population. The findings suggest that by addressing other components of Canadian society and even other combatants, the management and interpretation of the site could be greatly diversified and could eventually become a battlefield like Gettysburg or Gallipoli, where all combatants are recognized and honored.

This is the first paper examining the management of the Vimy Memorial from a tourism perspective.

This paper offers a quick overview of Cameron's contingency theory of conflict management in public relations. It then applies the theory to three cases that occurred during the 1996 Summer Olympic Games that were taken from the policy position papers, notes, diaries and tape recordings of C. Richard Yarbrough, Managing Director‐Communications of the Atlanta Committee for the Olympic Games (ACOG). The areas analysed include: the moving of preliminary volleyball matches from one venue to another which was forced by conflict between gay activists and local politicians who passed an anti‐gay resolution — a sustained effort at accommodation that shifted to advocacy; conflict between the ACOG board of directors and the media resulting from the disclosure of ACOG executive salaries — a strong advocacy stance that led to compromise; and conflict threatened between ACOG and a minority minister who was disgruntled about an Olympic sponsor — a case of marginality too insignificant to bother with. The cases not only illustrate and support factors in the contingency theory, but highlight the impracticality and inflexibility of two‐way symmetrical or mixed‐motive public relations as models of choice.

This paper focuses on the donation in 1888 of a Sèvres Vase to the Education Department of Victoria after the International Exhibition in Melbourne. Using the vase as its focus the paper reflects on what this donation may be able to tell us about the impact, primarily on education, of a series of International Exhibitions held both in Australia and internationally between 1851 and 1900. The life of the Sèvres vase highlights the potential of the Exhibitions for the exchange of ideas internationally, the influence of the International Exhibition movement on education and the links between a 19th-century gift and the teaching of Art in 1930s Melbourne.

The paper examines one object in relation to education in its wider historical context through a reading of the archival records relating to the Melbourne Teacher’s Training College and Melbourne High School.

The influence of the educational exhibits of the 1888 Centennial International Exhibition held in Melbourne are shown to have had an impact on the design of the Melbourne Teachers Training College.

This paper provides a new and original perspective on the Melbourne Teachers Training College and its foundation through its library and museum collections.

This study aims to represent an early attempt to define the notion of continuity and empirically illustrate its explanatory potential and methodological challenges.

This study combines historical and qualitative research techniques to conduct a qualitative analysis of continuity in the Jablkowski Brothers Department Store, a Polish centennial company. The paper highlights the potential synergies between historical and qualitative methods when applied to the analysis of long periods of time.

The authors find that using a theoretical framework of continuity provides novel ontological and epistemological insights into the nature of long-lived companies. Based on the findings, the authors present continuity in the context of existing theories and argue that it is a unique concept that deserves more scientific attention and rigorous empirical study.

This study contributes to the existing literature in three ways. First, it provides a brief, interdisciplinary overview of the concept of continuity. Second, it provides an empirical illustration of continuity analysis in a Polish centennial company with extremely discontinuous history. Finally, it positions continuity within the wider context of existing theories and shows how, through continuity, history can contribute to both the practice and theory of management.

Interest in the role of the New Zealand School Journal as an officially sanctioned publication for schools, has resulted in a number of past studies exploring its relationship to official curriculum, educational policy and wider socio‐political developments, largely in relation to the written text. This article focuses on selected visual imagery, drawing on a masters study that examined discourses of art and identity through an interdisciplinary approach. Primary sources such as the School Journal publications themselves, material from the National Archives, and the stories of illustrators (gathered through a variety of communications including oral history), contributed a range of voices to the research. This article addresses some of the themes identified in relation to post World War 2 discourses of identity seeking to construct a sense of New Zealandness in educational publications. Acknowledging the role of imagery in educational publication itself offers another voice in constructing our educational history.

When Eugene O'Neill died, theatre critic Brooks Atkinson said of him, “A giant writer has dropped off the earth….He shook up the drama as well as audiences and helped to transform the theatre into an art seriously related to life.” (New York Times, 30 December 1953).

TODAY aviation is a most influential factor in our lives and Brooklyn a most influential factor in aviation. This was clear to all who attended the very successful conference on High Speed Aeronautics organized as a feature of the Centennial year by the Department of Aeronautical Engineering and Applied Mechanics of the Institute. Over 600 research workers and technicians assembled at the Engineering Societies Building, New York, to hear and to discuss papers by scientists and engineers from America, England, France, Germany, Italy and Sweden.