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1 – 10 of 11
Open Access
Article
Publication date: 30 July 2020

Cees J. Gelderman, Janjaap Semeijn, Ferdi Ter Avest and Ellen Peeters

Buying companies in the food industry increasingly recognize the need to cultivate relationships with their suppliers. Social capital and power are important to understand…

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Abstract

Purpose

Buying companies in the food industry increasingly recognize the need to cultivate relationships with their suppliers. Social capital and power are important to understand buyer–supplier relationships. Maintaining these relationships appears highly dependent on the degree of information sharing.

Design/methodology/approach

The study investigates how power and social capital dimensions are related to information sharing. A survey of first-tier suppliers in the Dutch meat processing industry was carried out. The data from 82 suppliers was analyzed using partial least squares.

Findings

It appears that expert power contributes to the cognitive and structural social capital. In contrast, coercive power showed no influence at all. Cognitive and structural social capital dimensions have a direct link to relational social capital, which significantly improves buyer–supplier information sharing in the food industry.

Practical implications

Buying companies can encourage supplier information sharing by building up their own expertise and cultivating social relationships. They should refrain from strong-handed practices.

Originality/value

Companies in the food and food processing industry are dependent on effective information exchange for their very survival. This study investigates the role of power and social capital in making such exchange possible and sustainable.

Details

British Food Journal, vol. 122 no. 11
Type: Research Article
ISSN: 0007-070X

Keywords

Article
Publication date: 10 December 2018

Cees J. Gelderman, Jelle Mampaey, Janjaap Semeijn and Mark Verhappen

This study aims to get a deeper understanding of one of the antecedents of opportunistic behavior in strategic supplier relationships at the individual level of analysis. The…

Abstract

Purpose

This study aims to get a deeper understanding of one of the antecedents of opportunistic behavior in strategic supplier relationships at the individual level of analysis. The authors specifically focus on self-justification, which could be seen as a mechanism that relaxes the moral scruples of purchasing professionals and, hence, facilitates actual opportunistic behavior.

Design/methodology/approach

The critical incident technique was deployed to interview purchasing professionals in the Netherlands about their personal opportunistic behavior in strategic supplier relationships. This resulted in rich autobiographical accounts of 29 critical incidents of opportunistic behavior. The data were analyzed through the lens of the self-justification theory.

Findings

The study identified a set of self-justification strategies underlying opportunistic purchasing behavior in strategic supplier relationships. Opportunistic professionals tended to deploy six strategies: acknowledgement, denial, rationalization, attributional egotism, sense of entitlement and ego aggrandizement.

Research limitations/implications

This study is limited to Dutch industrial purchasers and was exploratory by nature. Future research could extend the perspective to other sectors, cultures and professional roles.

Practical implications

The study draws attention to radically new interventions at the individual level of analysis. To understand and minimize opportunistic behavior in strategic supplier relationships, organizations should acknowledge and address the important issue of self-justifications of purchasing professionals.

Originality/value

In contrast to the existing literature at the firm level of analysis, this study sheds new light on the antecedents of buyer opportunism from an alternative theoretical perspective at the individual level of analysis. The authors do not draw on the narrow perspective of personality psychology, but rather focus on the role of self-justification as an antecedent of buyer opportunism in strategic supplier relationships.

Details

Journal of Business & Industrial Marketing, vol. 34 no. 2
Type: Research Article
ISSN: 0885-8624

Keywords

Open Access
Article
Publication date: 21 April 2020

Rob Vluggen, Relus Kuijpers, Janjaap Semeijn and Cees J. Gelderman

Social return on investment (SROI) is a systematic way of incorporating social values of different stakeholders into public sector decision-making on sustainability. This study…

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Abstract

Purpose

Social return on investment (SROI) is a systematic way of incorporating social values of different stakeholders into public sector decision-making on sustainability. This study aims to identify salient factors that influence SROI implementation.

Design/methodology/approach

The interactions of four Dutch municipalities and their social enterprises were examined, by analyzing relevant documents and interviewing key actors.

Findings

External forces appear to have little influence on SROI implementation. Management systems, legal restrictions in relation to privacy and the administrative burden appear to hinder SROI implementation. Findings suggest that trust among the parties involved and their representatives is a major driver for SROI development. SROI is not measured well enough, which complicates analyzing and reporting its development.

Research limitations/implications

Achieving collaboration through trust is a characteristic of stewardship theory, and therefore useful for studying social sustainability. Combining agency and stewardship theory provides useful insights concerning the application of control mechanisms versus empowerment.

Practical implications

Barriers can be overcome by informing and engaging suppliers in SROI initiatives. Furthermore, findings of this study suggest that it is easier for municipalities to incorporate SROI when social firm activities are insourced. An independent procurement function stimulates SROI development. Engaged professionals can make the difference in SROI policy implementation, more so than written policies.

Social implications

SROI enables social sustainability. SROI can be used by public agencies to provide meaningful activities for the long-term unemployed and underprivileged adolescents.

Originality/value

The study is the first empirical work that relates public procurement to SROI implementation and its effect on suppliers. The findings provide valuable insights into government influence on social enterprises.

Details

Journal of Public Procurement, vol. 20 no. 3
Type: Research Article
ISSN: 1535-0118

Keywords

Open Access
Article
Publication date: 26 April 2023

Kim Janssens, Cees J. Gelderman and Jordy Petersen

The main purpose of this research is exploring the tipping points for a radical shift in supplier (dis)satisfaction. This study identifies triggers and links them to consequences…

Abstract

Purpose

The main purpose of this research is exploring the tipping points for a radical shift in supplier (dis)satisfaction. This study identifies triggers and links them to consequences for the buyer–supplier relationship.

Design/methodology/approach

The Critical Incident Technique (CIT) was used to interview Dutch supplier representatives in the infrastructure sector, resulting in rich descriptions of 29 critical incidents, extracting first-hand information.

Findings

Safety issues, technical disputes and recruitment of supplier’s technical staff have been identified as tipping points for suppliers to become dissatisfied. Implementing performance-based contracting is another critical incident that caused irritation and disappointment. On a more operational level, dissatisfaction was provoked by tender errors and price discussions with the buyer. This study also identified tipping points by which dissatisfied suppliers abruptly turned into satisfied suppliers. The effect of a solution-oriented buyer intervention appears to be most powerful if this behaviour transcends prior expectations.

Practical implications

Consequences of misunderstandings and discussion between supplier and buyer may be manageable or repairable, depending on the causes and triggers that influenced a supplier’s dissatisfaction. An early warning system could prove its worth, so that buyers are not faced with unpleasant surprises.

Originality/value

Despite the growing number of studies, processes of how antecedents lead to supplier (dis)satisfaction are not well understood. Antecedents are predominantly investigated by cross-sectional survey data, giving little insights into micro-processes and actual interaction between buyers and suppliers. Although CIT has been applied in many disciplines, the technique is hardly used within the context of purchasing and supply management research.

Details

Journal of Business & Industrial Marketing, vol. 38 no. 13
Type: Research Article
ISSN: 0885-8624

Keywords

Article
Publication date: 1 March 2015

Cees J. Gelderman, Janjaap Semeijn and Frank Bouma

Little is known about the way local government utilizes the procurement function to promote sustainability. Sustainability is a political theme of considerable importance at the…

Abstract

Little is known about the way local government utilizes the procurement function to promote sustainability. Sustainability is a political theme of considerable importance at the local government level. We investigated the relationships between municipal executive councillors and procurement managers in three Dutch municipalities. We found that the party-political councillors focus on initiatives affecting citizens to create public visibility and electoral support. Procurement managers however, are primarily concerned with stakeholders within the organization serving different interests. Sustainability initiatives appear largely input-based rather than result-based. Procurement managers rarely consult with the councillors. Rather, department heads have the final say in allocating funds in the course of sustainability initiatives.

Details

Journal of Public Procurement, vol. 15 no. 1
Type: Research Article
ISSN: 1535-0118

Article
Publication date: 1 December 2006

Cees J. Gelderman, Paul W. Th. Ghijsen and Marc J. Brugman

The purpose of this paper is to make a contribution to categorising explanations of non‐compliance of EU tendering directives and to report on a survey study to the impact of…

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Abstract

Purpose

The purpose of this paper is to make a contribution to categorising explanations of non‐compliance of EU tendering directives and to report on a survey study to the impact of these reasons on compliance with the directives.

Design/methodology/approach

A literature review resulted in a conceptual model and related hypotheses, pointing at four potential reasons for (non‐)compliance: the purchaser's familiarity with the rules, the perceived inefficiency, organisational incentives to comply, and the expected resistance and readiness of suppliers to take action in case of non‐compliance. The paper uses data from a survey among 147 responding purchasing professionals of the Dutch Ministry of Defence.

Findings

The empirical findings indicate that both purchaser's familiarity with the rules and organisational incentives have a positive, statistically significant impact on compliance. Nor the alleged inefficiency of the directives, nor the expected supplier resistance seem to influence the compliance with the directives.

Research limitations/implications

The study is limited in its setting: measuring perceptions of purchasing professionals within the Dutch Ministry of Defence. Future research could combine perceptual data and objective, measurable data on compliance. Future research might include other samples from other public agencies, questioning other respondents than purchasers, measuring factors from other fields and disciplines such as criminology (risk of detection and sanction risks), economy (costs and benefits), public choice theory (legitimacy), sociology (peer pressure), and social psychology (personal values).

Practical implications

A managerial implication of the findings of this study would be that educating and training public purchasers will be an effective tool for increasing the compliance with the directives. In addition, public agencies could try to establish incentives in order to stimulate compliance.

Originality/value

Although many studies have reported on the (limited) effectiveness of the EU tendering directives, little work has been undertaken on the compliance as such, while no empirical studies have been carried out to explain the (lack of) compliance with EU directives. This paper reports on a quantitative study, explaining the (non‐) compliance with the directives. The study could be of value to public policy makers, to public agencies, and to researchers in the academic world.

Details

International Journal of Public Sector Management, vol. 19 no. 7
Type: Research Article
ISSN: 0951-3558

Keywords

Article
Publication date: 1 June 2015

Marjolein C. J. Caniëls, Heidi K. L. Lenaerts and Cees J. Gelderman

Small to mid-sized enterprises (SMEs) are underrepresented in market orientation and internet-related research. Yet, marketing-related issues represent some of the most important…

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Abstract

Purpose

Small to mid-sized enterprises (SMEs) are underrepresented in market orientation and internet-related research. Yet, marketing-related issues represent some of the most important problems for SMEs. The purpose of this paper is to explain why SMEs use the internet in business processes and to explore the relationship between market orientation and internet usage.

Design/methodology/approach

The study amalgamates the technology acceptance model, the motivation model and the integrated model of technology acceptance into one model. Hypotheses are tested with survey data from Belgian SMEs using partial least squares.

Findings

One of the findings is that intrinsic and extrinsic motivation are positively significantly related to internet usage intention. No significant relationships were found between behavioural norms and perceived ease of use and between perceived ease of use and the intention to use the internet.

Practical implications

Managerial implications include that SME-internet training providers should focus on methods to increase the user’s perceived enjoyment (intrinsic motivation) instead of emphasizing the perceived ease of use of the internet.

Originality/value

Researchers as well as practitioners have stressed the gains from implementing market-orientated strategies in firms. Together with the prominence of studies about patterns and characteristics of internet usage, this calls for studies that integrate these two streams of literature. The study shows in what way market orientation is related to the capability to use internet to a firm’s long term advantage. Up till now the relationship between market orientation and internet use has hardly received attention.

Article
Publication date: 3 August 2023

Joshua Ofori-Amanfo, Godfred Matthew Yaw Owusu and Felix Kwasi Arku

The purpose of this study is to provide a comprehensive bibliometric analysis of publications in the Journal of Public Procurement (JoPP) from 2001 to 2021. The study provides…

Abstract

Purpose

The purpose of this study is to provide a comprehensive bibliometric analysis of publications in the Journal of Public Procurement (JoPP) from 2001 to 2021. The study provides insights into trends in publications, prominent publication themes, influential authors, institutions and countries that have prominently been associated with the journal’s journey.

Design/methodology/approach

The study used a bibliometric and content analysis approach using the VOSviewer software to develop insights into the trends, structures and patterns in publications in the journal. Data for the study was extracted from the Scopus and Google Scholar databases.

Findings

The study established that there has been consistent growth in the number of papers published by the journal within the last two decades. Yearly average publication by the journal stood at 14 papers between 2002 and 2009, with the annual average rising to approximately 18 papers between 2010 and 2021. The trend in publication has been established and identified the influential citations and contributors to the journal. The study has also clustered out the thematic structures in journal’s publications. The prominent and emerging research issues in the public procurement environment needing immediate research attention have been highlighted.

Research limitations/implications

The study is a one-journal bibliometric analysis and subsequently ignores publications on public procurement from other journals.

Social implications

The findings of this study highlight to the research community the contributions of JoPP to the public procurement discourse and present important avenues for future research agenda.

Originality/value

To the best of the authors’ knowledge, this study is the first bibliometric study for the JoPP, providing detailed bibliometric indexes of the 21-year period of the journal’s publications. The study comprehensively analyses the contributions in the JoPP to assess the trend and scope in publications in the field of public procurement and draws attention to emerging concerns and critical issues of neglect requiring research attention in the journal.

Details

Journal of Public Procurement, vol. 23 no. 3/4
Type: Research Article
ISSN: 1535-0118

Keywords

Article
Publication date: 3 September 2018

Martin E. Eikelboom, Cees Gelderman and Janjaap Semeijn

This study aims to highlight the effect of individual attributes of procurement professionals on goals concerning public procurement of sustainable innovation. Several barriers…

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Abstract

Purpose

This study aims to highlight the effect of individual attributes of procurement professionals on goals concerning public procurement of sustainable innovation. Several barriers haven been observed regarding the application of public money to achieve these goals. Most research concerning these barriers focuses on organizational factors. Corporate initiatives are typically presented as a way forward tot achieve sustainable innovation. Less attention is paid to the efforts and attributes of the individual procurement professional.

Design/methodology/approach

A questionnaire was sent to 283 officials, involved in the procurement process of a large public organization.

Findings

As expected, a lack of top management support has a negative impact on sustainable innovation. Legal and regulatory complexity is less of a hindrance. The results indicate that both individual innovativeness and individual collectivism have a significant positive effect on sustainable innovation. Findings further suggest that an important way for an organization to achieve sustainable innovation is to allow individuals sufficient discretion to pursue sustainable initiatives. Many initiatives can be attributed to the individual innovativeness of procurement professionals.

Originality/value

The relation beween individual attributes of procurement professionals on the application of public money to achieve goals of sustainable innovation is investigated and can serve as a basis for further sudy on this subject.

Details

Journal of Public Procurement, vol. 18 no. 3
Type: Research Article
ISSN: 1535-0118

Keywords

Open Access
Article
Publication date: 14 December 2018

Jeroen van Strien, Cees Johannes Gelderman and Janjaap Semeijn

Performance-based contracting (PBC) plays an increasingly important role in the defense industry. This paper aims to investigate factors that influence service provider’s…

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Abstract

Purpose

Performance-based contracting (PBC) plays an increasingly important role in the defense industry. This paper aims to investigate factors that influence service provider’s willingness to accept PBC-induced risks. It also shows how these risks could be managed in a military service supply chain.

Design/methodology/approach

The case study focused on the relationship between a service provider and a customer that acted on behalf of other users in the defense sector. The contract involved the sustainment of a military engine in a complex supply chain.

Findings

The service provider’s performance attributability appeared to have a strong impact on its willingness to take PBC-induced risks. For the parts where the service provider did not have full control over the service performance, exclusions and Service Level Agreements (SLAs) were used to manage and mitigate the risks associated with uncontrolled performance. The service provider’s willingness to accept PBC-induced risks was also affected by its ability to make accurate forecasts, the applied growth path and the length of the contract.

Research limitations/implications

This case has specific characteristics, unique by time (maturity of the technical system and supply chain) and place (market). It is recommended that results are tested in other research settings.

Practical implications

Organizations should be aware of the factors that influence a service provider’s willingness to bear PBC-induced risks. Customers should limit PBC to those parts of a contract where risks are of an acceptable level. Also, it is recommended to follow a phased growth path when it is not possible to make accurate forecasts in a PBC context.

Originality/value

This study is the first to address critical issues concerning the identification and management of risks under PBC in the defense industry.

Details

Journal of Defense Analytics and Logistics, vol. 3 no. 1
Type: Research Article
ISSN: 2399-6439

Keywords

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