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Book part
Publication date: 8 May 2002

Evaluating and Measuring Reference Service

Matthew L. Saxton and John V. Richardson

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Understanding Reference Transactions: Transforming an Art into a Science
Type: Book
DOI: https://doi.org/10.1108/S1876-0562(2002)0000002006
ISBN: 978-0-12587-780-0

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Article
Publication date: 1 April 2004

The value of tourism degrees: a Luton‐based case study

Petia Petrova and Peter Mason

Travel and tourism graduates are facing challenges in securing jobs within the travel and tourism industry, as their degrees have low recognition among travel and tourism…

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Abstract

Travel and tourism graduates are facing challenges in securing jobs within the travel and tourism industry, as their degrees have low recognition among travel and tourism employers. Yet there are growing numbers of tourism courses provided by universities, and these are increasingly popular among students. This paper attempts an informed discussion of the relevance of travel and tourism degrees, comparing students' career expectations and aspirations with industry needs and perceptions of travel and tourism degrees and graduates. Students' perceptions were investigated, using a questionnaire survey, while the employers' perceptions and needs were explored through semi‐structured interviews. The results indicate a desire and optimism amongst current travel and tourism undergraduate students towards securing a job in the tourism industry, while the industry is not convinced, or at best unaware, of the benefits of tourism degrees and employing tourism graduates.

Details

Education + Training, vol. 46 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/00400910410531804
ISSN: 0040-0912

Keywords

  • Travel
  • Tourism
  • Vocational training
  • Airlines

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Article
Publication date: 17 September 2018

Personality disordered offenders’ experiences of completing social skills treatment

Catherine Mullan, Darren Johnson and Jennifer Tomlinson

Although support exists for the effectiveness of treatment for personality disordered offenders there is limited knowledge about the processes underlying the therapeutic…

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Purpose

Although support exists for the effectiveness of treatment for personality disordered offenders there is limited knowledge about the processes underlying the therapeutic change. The purpose of this paper is to explore the treatment experiences of six male psychopathic offenders who attended a social skills treatment component implemented within a high-secure personality disorder treatment service.

Design/methodology/approach

Interview transcripts were analysed by the lead researcher (first author) using interpretative phenomenological analysis (IPA) who compared and contrasted findings to develop superordinate themes across the group. External auditing analysis was conducted by the second author.

Findings

Several themes were identified that may indicate the unique ways this client group experienced treatment. These related to the importance of “group cohesion” with treatment progression and shared learning experiences, the significance of “therapeutic alliance” with treatment providers and perceived effectiveness of treatment, and the conflict participants experienced when acquiring and applying skills from their engagement in treatment. Participants identified aspects of the treatment component that facilitated the effectiveness of treatment and were effective in meeting their needs and some that would benefit from improvement.

Practical implications

Positive group dynamics are important. Operational staff inclusion within the facilitation team is beneficial. Attentiveness to participants’ specific responsivity needs is required. Supporting skill application post-treatment is important.

Originality/value

These findings add to the evidence base in relation to factors that support personality disordered offenders’ engagement within treatment. Areas that validate treatment delivery are highlighted, as are suggestions for change to maximise treatment gain for psychopathic and personality disordered offenders.

Details

Journal of Criminological Research, Policy and Practice, vol. 4 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/JCRPP-11-2017-0038
ISSN: 2056-3841

Keywords

  • Psychopathy
  • Treatment
  • Social skills
  • Personality disorder
  • Group process
  • Group cohesion
  • Therapeutic alliance
  • Facilitator style
  • Skill consolidation

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Book part
Publication date: 1 February 2007

On the Distinction Between Cultural and Cross-Cultural Psychological Approaches and its Significance for Consumer Psychology

Giana M. Eckhardt and Michael J. Houston

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Review of Marketing Research
Type: Book
DOI: https://doi.org/10.1108/S1548-6435(2007)0000003007
ISBN: 978-0-7656-1306-6

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Book part
Publication date: 21 September 2015

Education, Other Social Factors, and Health Beliefs and Health Care Services

Jennie Jacobs Kronenfeld

This chapter provides both an introduction to the volume and a brief review of literature on education and other social factors and health beliefs in health care services.

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Abstract

Purpose

This chapter provides both an introduction to the volume and a brief review of literature on education and other social factors and health beliefs in health care services.

Methodology/approach

Literature review.

Findings

The chapter argues for the importance of greater examination of education, other social factors, and health beliefs in the use of health care services.

Originality/value

Reviews the issues of education, social factors, and beliefs and previews this volume.

Details

Education, Social Factors, and Health Beliefs in Health and Health Care Services
Type: Book
DOI: https://doi.org/10.1108/S0275-495920150000033001
ISBN: 978-1-78560-367-9

Keywords

  • Health care disparities
  • education
  • social factors
  • health beliefs

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Article
Publication date: 13 August 2018

Psychosocial approaches for individuals with schizophrenia in correctional and forensic psychiatric settings: a rapid review

Mathieu Dumont, Joanie Thériault, Catherine Briand, Alexandre Dumais and Stéphane Potvin

The purpose of this paper is to identify the psychosocial approaches that have been studied and for which positive outcomes have been reported for individuals with…

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Purpose

The purpose of this paper is to identify the psychosocial approaches that have been studied and for which positive outcomes have been reported for individuals with schizophrenia in correctional and forensic psychiatric settings.

Design/methodology/approach

A rapid review of the literature was undertaken. A search was conducted on MEDLINE and PsycNET electronic databases. Each identified approach was analyzed to define their types and components.

Findings

In total, 24 studies pertaining to 18 different psychosocial approaches were identified. Half of the studies used a quasi-experimental design with control group. Most frequent outcomes reported were improvements in knowledge about illness and problem solving. Seven studies reported positive outcomes related to issues more specific to this population (violence, aggression, and recidivism). Approaches associated with these studies used mainly traditional cognitive behavior therapy and cognitive remediation. The focus was on neurocognition, social cognition, social skills, emotion management and problem solving.

Practical implications

This rapid review may enlighten clinical settings on psychosocial approaches for which positive outcomes have been reported with individuals with schizophrenia in correctional and forensic psychiatric settings. The picture obtained supports the idea of using integrated rehabilitation approaches that cover the aforementioned intervention focuses with this population.

Originality/value

A significant contribution of the rapid review is based on the analysis of the psychosocial approaches identified. This process offers a closer look at the nature and content of the approaches used according to the outcomes reported.

Details

Journal of Forensic Practice, vol. 20 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/JFP-11-2017-0049
ISSN: 2050-8794

Keywords

  • Rehabilitation
  • Recovery
  • Prison
  • Forensic psychiatry
  • Mentally disordered offenders
  • Schizophrenia
  • Psychosocial approaches

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Article
Publication date: 6 June 2016

The role of universities in nation-building in 1950s Australia and Aotearoa/New Zealand

Catherine Manathunga

The purpose of this paper is to investigate the diverse rendering of the idea of nation and the role of universities in nation-building in the 1950s Murray and Hughes…

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Purpose

The purpose of this paper is to investigate the diverse rendering of the idea of nation and the role of universities in nation-building in the 1950s Murray and Hughes Parry Reports in Australia and Aotearoa/New Zealand. This paper provides trans-Tasman comparisons that reflect the different national and international interests, positioning of science and the humanities and desired academic and student subject positions and power relations.

Design/methodology/approach

This paper adopts a Foucauldian genealogical approach that is informed by Wodak’s (2011) historical discourse analysis in order to analyse the reports’ discursive constructions of the national role of universities, the positioning of science and humanities and the development of desired academics and student subjectivities and power relations.

Findings

The analysis reveals the different positioning of Australia and Aotearoa/New Zealand in relation to the Empire and the Cold War. It also demonstrates how Australian national interests were represented in these reports as largely economic and defence related, while Aotearoa/New Zealand national interests were about economic, social and cultural nation-building. These differences were also matched by diverse weightings attached to university science and the humanities education. There is also a hailing of traditional, enlightenment-inspired discourses about desired academic and student subjectivities and power relations in Australia that contrasts with the emergence of early traces of more contemporary discourses about equity and diversity in universities in Aotearoa/New Zealand.

Originality/value

The paper demonstrates the value of transnational analysis in contributing to historiography about university education. The Foucauldian discourse analysis approach extends existing Australian historiography about universities during this period and represents a key contribution to Aotearoa/New Zealand historiography that has explored academic and student subjectivities to a lesser extent.

Details

History of Education Review, vol. 45 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/HER-05-2014-0033
ISSN: 0819-8691

Keywords

  • Australia
  • Universities
  • Aotearoa/New Zealand
  • History of higher education
  • Hughes Parry Report
  • Murray Report

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Book part
Publication date: 21 September 2015

“It’s Not the Doctor – It’s Me”: How Self-Blame Obscures Language and Other Structural Barriers to Diabetes Care among Low-Income Latinos with Limited English Proficiency

Claudia Chaufan, Hegla Fielding, Catherine Chesla and Alicia Fernandez

Professional interpreter use improves care in patients with limited English proficiency (LEP) but inequalities in outcomes remain. We explore the experience of US Latinos…

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Abstract

Purpose

Professional interpreter use improves care in patients with limited English proficiency (LEP) but inequalities in outcomes remain. We explore the experience of US Latinos with LEP and diabetes in language discordant care.

Methodology/approach

We conducted in-depth interviews of 20 low-income Latino patients with diabetes and LEP. We interviewed participants in Spanish, digitally recorded and transcribed interviews, and read transcripts to identify themes and interpret meanings using interpretive phenomenology as theoretical framework.

Findings

While patients preferred, and experienced greater trust in, language concordant clinical encounters, they did not believe that language discordance affected outcomes because they felt that these depended largely on their compliance with physicians’ recommendations. Patients also downplayed structural barriers to care and outcomes. Self-blame was paradoxically encouraged by physicians’ praise vis-à-vis favorable outcomes.

Research limitations/implications

Limitations include small and convenience sample and limited generalizability. However, findings illustrate communicational dynamics between patients and clinicians with important implications for health care practice and policy. They support the perception that trust develops best within language concordant care, which underscores the importance of recruiting clinicians with diverse language skills. They highlight the importance of sensitizing clinicians to the social determinants of health, which may be overlooked when treating patients with conditions requiring substantial self-management, like diabetes. Language barriers in health care must be understood in the broader context of structural inequalities in health care. The necessary emphasis on self-management may (inadvertently) strengthen the hegemonic view that places responsibility for diabetes outcomes on patients’ ability to self-manage their condition to the neglect of social/political determinants of diabetes.

Originality/value

Studies have quantitatively examined the effects of language discordant care on diabetes outcomes, yet few have done so qualitatively. To our knowledge, no study has attempted to understand the experience of language discordance from the perspective of LEP patients with diabetes and how this experience may explain observed differences in outcomes.

Details

Education, Social Factors, and Health Beliefs in Health and Health Care Services
Type: Book
DOI: https://doi.org/10.1108/S0275-495920150000033013
ISBN: 978-1-78560-367-9

Keywords

  • Hispanic/Latino
  • diabetes care
  • diabetes inequalities
  • language discordant care
  • interpretive phenomenology
  • ideology of healthism

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Book part
Publication date: 16 December 2016

Society at the Crossroads: The Path to a Sustainable Economy

Sharam Alijani and Catherine Karyotis

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Finance and Economy for Society: Integrating Sustainability
Type: Book
DOI: https://doi.org/10.1108/S2043-905920160000011021
ISBN: 978-1-78635-509-6

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Article
Publication date: 1 June 1985

Management: A Selected Annotated Bibliography, Volume IV

The librarian and researcher have to be able to uncover specific articles in their areas of interest. This Bibliography is designed to help. Volume IV, like Volume III…

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The librarian and researcher have to be able to uncover specific articles in their areas of interest. This Bibliography is designed to help. Volume IV, like Volume III, contains features to help the reader to retrieve relevant literature from MCB University Press' considerable output. Each entry within has been indexed according to author(s) and the Fifth Edition of the SCIMP/SCAMP Thesaurus. The latter thus provides a full subject index to facilitate rapid retrieval. Each article or book is assigned its own unique number and this is used in both the subject and author index. This Volume indexes 29 journals indicating the depth, coverage and expansion of MCB's portfolio.

Details

Management Decision, vol. 23 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/eb002686
ISSN: 0025-1747

Keywords

  • Bibliography
  • Management

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