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Article
Publication date: 19 January 2023

Shih Yung Chou, Katelin Barron and Charles Ramser

Due to the dominant use of the singular view of the self-categorization process in the literature, this article seeks to develop a typology, from a dyadic categorization

Abstract

Purpose

Due to the dominant use of the singular view of the self-categorization process in the literature, this article seeks to develop a typology, from a dyadic categorization perspective, that describes different types of prejudice and justice in the organization based on one's self-categorization and others' categorization of one's self.

Design/methodology/approach

The authors develop a typology by drawing upon social identity, self-categorization and self-consistency theories.

Findings

The authors propose the following findings. First, the more an individual self-categorizes as an in-group member regardless of how others categorize the individual, the more likely the individual experiences a particular form of justice. Second, the more an individual self-categorizes as an out-group member regardless of how others categorize the individual, the more likely the individual experiences a particular form of prejudice. Finally, based on the dyadic categorization approach, the authors propose four distinct types of prejudice and justice: communal prejudice, self-induced prejudice, fantasized justice and actualized justice.

Originality/value

The authors advance the literature by providing a dyadic categorization view that helps describe employees' experience of prejudice or justice in the organization. Additionally, this article offers some managerial recommendations that help managers actualize true justice in the organization.

Details

International Journal of Organization Theory & Behavior, vol. 26 no. 1/2
Type: Research Article
ISSN: 1093-4537

Keywords

Article
Publication date: 26 July 2019

Thuy D. Nguyen, Shih Yung Chou, Charles Blankson and Phillip Wilson

This paper aims to offer a systematic view of religious consumption and its iterative influences on consumers, as well as their differences in attitudes, values and behaviors.

Abstract

Purpose

This paper aims to offer a systematic view of religious consumption and its iterative influences on consumers, as well as their differences in attitudes, values and behaviors.

Design/methodology/approach

Using a mixed-method approach – both qualitative and quantitative – the study develops religious self-transformation and self-categorization scales to empirically evaluate the hypotheses.

Findings

The convergence of consumption, self-identification and religious attitudes and behaviors proffer an essentially subjective concept useful in understanding the existential reflection and supernatural orientation that individuals may seek through consumption. Cluster analysis (based on product, services, media and practices) reveals four quadrants. The non-religious (religious) group has low (high) consumption in all four consumption categories Self-categorization (self-transformation) group has high (low) level of product consumption, but low (high) in all three other categories. This research presented four invisible identities that are visibly different in terms of life satisfaction, religious brand preference, dollars spending on religious products and monetary donation.

Research limitations/implications

This research only considers one medium-size city as opposed to all types of cities. All religious affiliated and nonaffiliated respondents are included in the total sample.

Practical implications

The study offers new insights into the triadic relationship between religious self-identification, religious consumption, and the marketplace that can be used in branding, segmentation, targeting, positioning, and persuasive advertising, public relation and social media, and services marketing.

Social implications

Religion addresses the nature of existence. In this religion–consumer–brand nexus, consumption is a way for consumers to experience and immense themselves in the sacred to solidify, communicate, transform, improve and transport who they are capitalizing on religious self-identification can affectively promote positive social change.

Originality/value

This work proposes four invisible identities that are different in consumption of religious products and services in terms of patterns and purposes. These groups of consumers shape the marketplace through the derived utility of their religious consumption based on their self-identification, which in turn influences their religious brand preference.

Details

Journal of Product & Brand Management, vol. 29 no. 1
Type: Research Article
ISSN: 1061-0421

Keywords

Book part
Publication date: 21 March 2003

Katherine J Reynolds, John C Turner and S.Alexander Haslam

Within social and organizational psychology and the other social sciences the concept of identity is now widely embraced. Two theories that are increasingly being applied to help…

Abstract

Within social and organizational psychology and the other social sciences the concept of identity is now widely embraced. Two theories that are increasingly being applied to help make sense of group and organizational identification are social identity theory and self-categorization theory (Tajfel, 1978; Turner, 1982; Turner, Hogg, Oakes, Reicher & Wetherell, 1987). These theories, jointly referred to as the social identity perspective, recognise that people’s individual characteristics and their group memberships play a significant role in shaping attitudes, values, beliefs, and behavior. Given this focus, interest in these theories mirrors the growing popularity of group-based management techniques applied to topics such as group decision-making, team building, group performance, organizational culture and organizational change.

Details

Identity Issues in Groups
Type: Book
ISBN: 978-1-84950-168-2

Article
Publication date: 18 April 2017

Magnus Soderlund

The purpose of this study is to examine categorization leakage from employees in service encounters in terms of indications that the customer has been categorized as either poor…

1091

Abstract

Purpose

The purpose of this study is to examine categorization leakage from employees in service encounters in terms of indications that the customer has been categorized as either poor or rich. Given that customers perceive themselves as belonging to one of these two categories, leakage can result in perceptions of the categorization as either correct or incorrect, and the specific purpose is to assess the impact of such outcomes on customer satisfaction.

Design/methodology/approach

Two between-subjects experiments were used to manipulate service employees’ leakage of categorization clues; the participants were subject to leakage comprising clues that they had been categorized as either poor or rich. The participants’ self-perceived membership in the poor and rich categories was used as a measured factor.

Findings

The results indicate that customers are indeed sensitive to how they are categorized in service encounters. More specifically, when categorization in terms of the categories poor and rich was leaked to the customer, being correctly categorized (either as poor or rich) was more satisfying than being incorrectly categorized. In addition, given the valenced charge of these two categories, the results indicate that the category charge per se also influences satisfaction.

Originality/value

The present study adds employee categorization leakage to the existing literature dealing with employee-related factors affecting customer satisfaction in service encounters.

Details

Journal of Service Management, vol. 28 no. 2
Type: Research Article
ISSN: 1757-5818

Keywords

Book part
Publication date: 13 July 2017

Alberto R. Melgoza, Neal M. Ashkanasy and Oluremi B. Ayoko

Based on a model of employee personal gender self-categorization, we examine the relationships between prejudicial attitudes and experiences of aggression in a male-dominated…

Abstract

Based on a model of employee personal gender self-categorization, we examine the relationships between prejudicial attitudes and experiences of aggression in a male-dominated workplace. Data collected from 603 employees in a male-dominated global workplace revealed that individuals who self-categorize as either males or females experience differential powerful emotions. Additionally, we found that the more anger experienced by employees who self-categorize either as males or females, the stronger their female prejudicial attitudes. In contrast, we found that contempt was negatively associated with female prejudicial attitudes; that is, the more contempt experienced by employees who self-categorize either as males or females, the weaker their female prejudicial attitudes.

Details

Emotions and Identity
Type: Book
ISBN: 978-1-78714-438-5

Keywords

Abstract

Details

Review of Marketing Research
Type: Book
ISBN: 978-0-7656-1305-9

Article
Publication date: 27 February 2007

Kari Mikko Vesala, Juuso Peura and Gerard McElwee

This research shows that entrepreneurship is currently at the focus of much theoretical, practical and political interest. In Europe, agriculture has faced increasing pressures…

2717

Abstract

Purpose

This research shows that entrepreneurship is currently at the focus of much theoretical, practical and political interest. In Europe, agriculture has faced increasing pressures for restructuring: facilitation of marketing and entrepreneurial skills of farmers and a stronger entrepreneurial orientation have been suggested as a possible solution for the emerging problems. The purpose of this paper is to examine the concept of entrepreneurial capability of farmers to diversify. The central focus of this article is on the entrepreneurial identity of portfolio farmers in Finland and the extent to which the differences between portfolio farmers, other farmers, and non‐farm rural businesses can be explained.

Design/methodology/approach

The subjects of the study were rural small‐business owner‐managers and farmers in Finland. The authors carried out a survey of random samples from three populations, each representing a broad cross‐section of relevant industries, including a sample of non‐farm rural entrepreneurs (n=590) and portfolio farmers (n=2,200).

Findings

It emerges that portfolio farmers have a stronger entrepreneurial identity than conventional farmers. Compared to conventional farmers, the portfolio farmers in the sample perceive themselves as growth‐oriented, risk‐takers, innovative, optimistic and having more personal control upon their business activities.

Originality/value

This research suggests that a major challenge for the agricultural sector is to enable farmers to develop their entrepreneurial and marketing skills. This might require increased economic support and greater emphasis on vocational education and training.

Details

Journal of Small Business and Enterprise Development, vol. 14 no. 1
Type: Research Article
ISSN: 1462-6004

Keywords

Book part
Publication date: 21 March 2003

Jeffrey T Polzer, William B Swann and Laurie P Milton

Organizations are replete with groups working on complex, interdependent tasks. To successfully perform such tasks, group members must possess diverse skills and perspectives and…

Abstract

Organizations are replete with groups working on complex, interdependent tasks. To successfully perform such tasks, group members must possess diverse skills and perspectives and be able to integrate their differences. This dual requirement poses a challenge because members’ identities are typically intertwined with their diverse skills and perspectives, making group interaction a breeding ground for threats to members’ identities. We explain how identity negotiation processes, especially those associated with self-verification, provide a way for members to defuse the identity threats that can otherwise impede integration. We describe empirical research on the interplay among diversity, identity negotiation processes, and group functioning, and then compare self-verification and self-categorization approaches to managing group diversity.

Details

Identity Issues in Groups
Type: Book
ISBN: 978-1-84950-168-2

Book part
Publication date: 14 July 2014

Alberto Monti and Giuseppe Soda

Knowledge is critical for employee and firm success. We show that being perceived as prototypical organizational members is a source of prominence in knowledge exchange that…

Abstract

Knowledge is critical for employee and firm success. We show that being perceived as prototypical organizational members is a source of prominence in knowledge exchange that operates beyond preexisting communication or affective relationships. Self-categorization processes produce – through depersonalization – a positive attitude among the members which represents an autonomous mechanism of social attraction for knowledge exchange, while social network mechanisms are triggered by interpersonal attraction. Our findings also suggest that including perceived members’ prototypicality can avoid a potentially spurious relationship in assessing the role played by social identity and categorization theory in explaining attitude and behaviors.

Details

Contemporary Perspectives on Organizational Social Networks
Type: Book
ISBN: 978-1-78350-751-1

Keywords

Book part
Publication date: 21 March 2003

Adam D Galinsky, Kurt Hugenberg, Carla Groom and Galen V Bodenhausen

We present a model of reappropriation, the phenomenon whereby a stigmatized group revalues an externally imposed negative label by self-consciously referring to itself in terms of

Abstract

We present a model of reappropriation, the phenomenon whereby a stigmatized group revalues an externally imposed negative label by self-consciously referring to itself in terms of that label. The model specifies the causes and consequences of reappropriation as well as the essential conditions necessary for reappropriation to be effective. To place the concept of reappropriation in proper context, we begin by discussing the roots of stigma and the mediating role played by social categorization and social identity in the realization of stigma’s deleterious effects. We also discuss the strategies available to both individuals and groups by which stigmatized individuals can enhance their devalued social identities. We provide a discussion of two historical cases of reappropriation and some preliminary empirical evidence concerning the consequences of self-labeling and attempting to reappropriate a stigmatizing label. Finally we discuss the implications of the model for groups and teams, both within and outside of organizations.

Details

Identity Issues in Groups
Type: Book
ISBN: 978-1-84950-168-2

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