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1 – 10 of over 5000Nitaya Wongpinunwatana, Colin Ferguson and Paul Bowen
The primary objective of this research is to investigate the impact of task‐technology fit on users’ performance when using artificial intelligence systems for auditing tasks…
Abstract
The primary objective of this research is to investigate the impact of task‐technology fit on users’ performance when using artificial intelligence systems for auditing tasks. Four artificial intelligence auditing systems, two problem‐solving programs, and four questionnaires were developed. A laboratory experiment was performed with 292 undergraduate auditing students. The results suggested that the effect of task‐technology fit on accuracy in solving problems was marginal for case‐based reasoning with unstructured tasks. No significant effect was found on problem‐solving accuracy for rule‐based reasoning with structured tasks. The task‐technology fit, however, marginally increased users’ certainty of the correctness of their solutions.
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Nathalie Crutzen and Christian Herzig
This chapter reviews empirical studies into the relationship between management control, strategy and sustainability.
Abstract
Purpose
This chapter reviews empirical studies into the relationship between management control, strategy and sustainability.
Approach
The review explores the theoretical frameworks and models used in previous empirical research as well as the research questions and methods applied to empirically explore this emerging research area.
Findings
Even if a growing body of empirical research has emerged over the last decade, our knowledge of how companies design or use management control to support sustainability strategy appears to be limited, providing considerable scope for further research.
Originality of the chapter
This review structures the state of our empirical knowledge in the area of management control, strategy and sustainability and makes suggestions for future research paths.
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Chris Voss, Nikos Tsikriktsis and Mark Frohlich
This paper reviews the use of case study research in operations management for theory development and testing. It draws on the literature on case research in a number of…
Abstract
This paper reviews the use of case study research in operations management for theory development and testing. It draws on the literature on case research in a number of disciplines and uses examples drawn from operations management research. It provides guidelines and a roadmap for operations management researchers wishing to design, develop and conduct case‐based research.
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– The purpose of this paper is to suggest ways that we can widen our vision since our views are limited by our theoretical lens.
Abstract
Purpose
The purpose of this paper is to suggest ways that we can widen our vision since our views are limited by our theoretical lens.
Design/methodology/approach
The paper first draws on articles in the current issue to illustrate how limitations imposed by our theoretical lens can be partly overcome. It then draws on the insights from two recent papers by Svensson (2016) and Lo and Chik (2016) to discuss some ways forward. Svensson’s paper argues for integrating research on teaching and learning using case-based studies and the contextual analysis approach. Lo and Chik’s paper is about how our learning can go beyond the single case through attending to fusion in the external horizon. The conceptual lens from these two papers which are from the phenomenography, variation theory and learning study tradition is applied to look at some of the papers in this issue which are from the lesson study tradition.
Findings
Although there is an inherent limitation to what we can see as a consequence of the theoretical lens that we take, we can widen our vision by learning to see from others’ perspectives and gain insights that would be useful to us.
Originality/value
The conceptual lenses from the phenomenography, variation theory and learning study tradition is applied to look at some of the papers which are from the lesson study tradition to reveal alternative ways of seeing.
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Joseph J. Schiele and Clifford P. McCue
The purpose of this research is to use a case‐based approach to develop an improved understanding of the conditions under which municipal purchasing departments can be…
Abstract
Purpose
The purpose of this research is to use a case‐based approach to develop an improved understanding of the conditions under which municipal purchasing departments can be meaningfully involved in acquisition processes for consulting services.
Design/methodology/approach
Data were collected at five Canadian municipalities and involved a detailed examination of ten cases where the supply function demonstrated meaningful involvement in the acquisition process.
Findings
Findings, along with organizational behavior literature on trust, were used to develop a conceptual model and tentative measurement scales that may be used to test the validity of the theory developed.
Originality/value
This work addresses the problem of low public sector purchasing department involvement in these important purchase decisions and some significant gaps in the public procurement literature.
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This research paper takes an interdisciplinary approach, drawing from empirical data, to explore the relationship between organisational change management and strategic leadership…
Abstract
Purpose
This research paper takes an interdisciplinary approach, drawing from empirical data, to explore the relationship between organisational change management and strategic leadership to promote growth in value-driven, membership-based organisations through a qualitative multi-case-based analysis and to provide a discussion on the philosophies and practices of leadership teams which underpin successful organisational change within such not-for-profit organisations.
Design/methodology/approach
Each participating organisation had 700+ members, had previously experienced prolonged periods of auditable membership growth and employed distinctly different organisational models to facilitate growth. A qualitative multi-case study approach was adopted informed by 32 interviews with eight leadership teams. A thematic analysis provided a comparative review of responses.
Findings
All case study organisations emphasised the significance of strategic leadership teams and clearly communicated vision and flexible organisational structures as central to their strategic planning and subsequent growth. This builds on previous research which has explored organisational change in not-for-profit organisations and strategic leadership in not-for-profit organisations, which explores the strong linkages between the roles and functions of strategic leadership, organisational structures designed with the adaptive capacity to manage continuous and convergent change and their impact on sustained growth. Such linkages are more specifically supported by extended tenure of office for those in senior leadership roles, clear delineation of roles and responsibilities, the adoption of an outward growth-oriented focus and adaptable structures that encourage wider participation in leadership and management functions for the fulfilment of the organisation's mission. Most significantly, these organisations plan with change and growth in mind.
Practical implications
The findings of this research have transferable value to other not-for-profit, membership-based, value-driven organisations as well as other faith-based organisations, which will help to provide future linkages between leadership structures, decision-making and organisational design and its impact on the not-for-profit organisations' capacity for sustained growth.
Originality/value
This research challenges previous conceptions on UK church growth trends and observes that all the case organisations presented different organisational structures which were intentionally designed, context specific and developed by leadership teams with sustained growth in mind. Results from psychometric testing of participants confirmed that senior leaders of large value-driven organisations that have demonstrated a capacity for sustained growth are consistently likely to exhibit leadership characteristics which demonstrate a balanced capacity for personal humility and a committed resolve or professional will, which is also reflected in a pragmatic-type leadership style, building on previous psychometric testing research in this context.
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Poul Houman Andersen, Anna Dubois and Frida Lind
Recent research suggests that the interest in process-based single-case studies is increasing in business-to-business (B2B) marketing. This paper aims to discuss research validity…
Abstract
Purpose
Recent research suggests that the interest in process-based single-case studies is increasing in business-to-business (B2B) marketing. This paper aims to discuss research validity issues and dilemmas encountered by process-based single-case researchers in B2B marketing.
Design/methodology/approach
This is a methodology paper that builds on an integration of experiences, ideas and literature.
Findings
In the paper, three dilemmas are suggested that researchers need to deal with in process-based single-case research. These relate to the casing process: crafting the case, communicating the case and describing the process of the study. Furthermore, process validation is suggested as a research quality concept concerned with how these dilemmas are handled.
Research limitations implications
Based on the notion of process validation, the authors provide suggestions for how casing, as a process-based single-case approach, can be conveyed and advanced in its own right.
Practical implications
This study can be used to convey insights that can help new and experienced researchers in conducting single-case studies in B2B.
Originality/value
Coping with issues of research quality in B2B marketing is of relevance to researchers dealing with process-based single-case research and process validation issues, as well as to journal reviewers evaluating the qualities of process-based single-case research.
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J.H.M. TAH, V. CARR and R. HOWES
Previous approaches to decision support for project planning using rule‐based expert systems techniques have failed to make an impact in practice. This is primarily because of the…
Abstract
Previous approaches to decision support for project planning using rule‐based expert systems techniques have failed to make an impact in practice. This is primarily because of the complexity and large‐scale nature of construction information, and problems with expert systems including: knowledge acquisition; rule‐based knowledge representation; information storage (or memory); learning; and robustness. Case‐based reasoning is one area of current research which may hold the key to overcoming a number of these problems. In the present paper, previous related case‐based reasoning work is examined. The key factors which influence the formulation of construction project plans are identified. This knowledge is used to develop a conceptual framework within which previous planning experiences can be captured and reused in new situations as a means of providing system decision support in construction planning and control. A prototype system, CBRidge, developed to test and demonstrate the concepts within the framework is presented. The results are very encouraging and provide a sound basis for the further development of case‐based reasoning for construction planning in practice.
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Ron McLachlin, Paul D. Larson and Soaleh Khan
This paper primarily aims to address the following research question: Are techniques and practices developed for uninterrupted, for‐profit supply chains adaptable to the…
Abstract
Purpose
This paper primarily aims to address the following research question: Are techniques and practices developed for uninterrupted, for‐profit supply chains adaptable to the not‐for‐profit (NFP), interrupted context? In other words, can the managerial tools of business logistics be used in humanitarian relief logistics?
Design/methodology/approach
A combination of grounded research and case‐based research methods is used. Grounded research methods involve coding interview data to enable constant comparison of the data with emerging categories. Three managerial representatives of a single case organisation, the Mennonite Central Committee (MCC), are interviewed.
Findings
MCC is a small NFP organisation operating in interrupted environments. As a matter of strategy, it pursues economic and social objectives. Strategic partnerships with “like‐minded” organisations are critical to achieve these objectives. To assess its achievements, MCC needs a wide range of performance measures.
Research limitations/implications
Since the paper is based on a single case, it is difficult to generalise the results beyond MCC, a small, faith‐based NFP providing humanitarian assistance. There are future research opportunities to study more cases and search for additional themes.
Practical implications
Partnerships and performance measurement are important elements of supply chain management (SCM) in humanitarian relief, characterised by NFP operations in interrupted environments. SCM tools and techniques created in the for‐profit or business context, for partnership formation (e.g. “how to commit”) and performance measurement (e.g. balanced scorecard), should be adapted for the humanitarian context.
Originality/value
There is a growing literature on supply chain interruptions, but very little research on NFP sector supply chains, despite pressing needs for effective SCM within the NFP context. Also, there are relatively few studies on adapting business logistics practices for the humanitarian logistics context. The paper addresses these issues.
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Examines the array of areas within society that are having an impact and are likely to be affected by transition to a new, green world. Focuses on a research project currently…
Abstract
Examines the array of areas within society that are having an impact and are likely to be affected by transition to a new, green world. Focuses on a research project currently under way in the cosmetics and toiletries industry, examining the impact of environmentalism on this industry; discusses specifically the role of marketing. Considers reasons for adopting a case‐based research methodology and explores the research questions adopted in the study. Discusses one of the case companies, placing emphasis on the research issues raised in the study.
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