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The purpose of this paper is to understand the processes whereby social entrepreneurs can contribute to community resilience and sustainability.

The study used a qualitative case study approach with 15 island communities located off the north and west coasts of Scotland and who were engaged in the development and implementation of renewable energy initiatives.

Peripheral communities provide an environment where entrepreneurial activities can flourish. Through a model of social enterprise, they were able to develop the necessary mechanisms to increase socio-economic resilience. The study indicates the importance of social capital in this process.

External networks provide part of the framework to overcome market imperfections caused by distance and remoteness so that social entrepreneurs can develop their ability to build resilience and sustainability. More research is needed on how this framework can be utilised.

In spite of the challenges presented in remote areas, these communities have shown the ability to adapt. This is an important component of resilience building.

This paper makes a unique contribution to the knowledge base through the interconnected concepts of social entrepreneurship and social capital. It provides new empirical insights into social enterprises and describes the mechanisms that help to build resilient rural communities in the context of renewable energy endeavours.

The purpose of this paper is to introduce the special issue on links between entrepreneurship and resilience.

The authors discuss some key themes in this emerging area of research and reflect on how the papers in the issue contribute to debates in the literature on resilience.

While the papers in the special issue make important contributions, there is still scope for more research.

This is one of the first issues of a journal devoted to investigating this topic.

The purpose of this paper is to describe a collaborative study on supervision with health and social care practitioners in Scotland. The study attempted to gain a better understanding about the use and benefit of supervision from a multiprofessional perspective.

Consultation events with health and social care staff and 12 informant interviews were undertaken. Data analysis was via the Framework Method.

Managers were more likely to conceive of supervision as a positive intervention than those in lower pay bands. The practice of supervision was variable. Not all staff appeared to take part in regular supervisory activities even when it was mandated. A lack of professional, organisational or local commitment to implement robust supervisory structures and processes was seen as the major barrier to effective supervision.

This was a small study, thus findings would need to be confirmed by health and social care staff working across a wider spectrum of disciplines and regions across Scotland.

A combination of factors would seem to determine effective supervisory practice. Supervision was perceived to be of benefit when individuals were willing to participate fully, when there was reflection and planned action, constructive challenge, respectful relationships, regular and protected sessions and processes were appropriate to an employee’s circumstances.

This study situates supervision in the current context of health and social care and finds it to be an irregular practice. The findings confirm the existing literature about the importance of supervisor-supervisee relationships but explain differing perceptions of supervision in terms of staff seniority.

The purpose of this study is to compare perceptions of male cisgender and male transgender stalking perpetrators. There present study compared participants’ perceptions of whether behaviour constituted stalking, posed a threat, had a risk of violence and required police intervention when the perpetrator was transgender or cisgender. The present study also sought to replicate the prior-relationship misconception in stalking literature and to investigate whether perceptions of transgender perpetrators changed based on the age and gender of the perceiver.

Participants read vignettes outlining the relationship between victim and perpetrator as well as a description of the stalking behaviours. Participants then reported their perceptions of the four dependent variables on Likert-type scales.

The prior-relationship misconception was replicated. There were no significant differences in perceptions of transgender and cisgender perpetrators across the four dependent variables. There were also no significant differences in perceptions based on the gender of the perceiver. Contrary to expectations, older participants perceived transgender perpetrators as less threatening than younger participants.

The prior-relationship misconception is robust to gender identity of the perpetrator. The participants in the present study seemed to make judgements based on stalking behaviour and not the gender identity of the perpetrator. Future research should replicate this study with more severe stalking behaviours and with greater variation in gender identity.

To the best of the authors’ knowledge, this study is the first to compare perceptions of cisgender and transgender males in the context of stalking perpetration. There is also consideration of how the demographics of the perceiver could impact these perceptions. This study also contributes to research on the prior-relationship misconception by demonstrating that the misconception is robust to gender identification of the perpetrator.

Top management commitment (TMC) and prosocial voice behaviour in Lean teams are vital for the successful Lean implementation. This study aims to investigate how TMC influences Lean team members’ prosocial voice behaviour and how such changed voice behaviour affects the outcome of Lean implementations.

The authors have used a qualitative research methodology to examine six dimensions of TMC (communication, involvement, support, empowerment, encouragement and monitoring) in two ready-made garment (RMG) factories in Bangladesh. Operational performance was measured by efficiency, quality, value stream mapping, single-minute exchange dies and 5S scores. Occupational Health and Safety (OHS) was assessed by acceptable head and back positions, machine safety, use of masks and housekeeping.

The findings reveal that TMC influences Lean team members' voice behaviour positively and, thereby, company's performance. Six dimensions of TMC are all critical for mobilizing prosocial voice, which then improves productivity, OHS and enhancing employee capacity and job satisfaction.

This research involved two sewing lines in two RMG factories in Bangladesh. Cross-sector and large-scale international quantitative research is also needed.

This research shows how TMC and Lean problem-solving teams can mobilize employee voice.

Employee voice is a central issue in the implementation of Lean. To the best of the author’s knowledge, for the first time, the authors show how the six dimensions of TMC influence Lean team members’ voice behaviour in the workplace and thereby how prosocial voice affects team performance.

Homelessness is a growing concern across the globe that has multiplied during the pandemic. According to a recent report by the Department of Housing and Urban Development (HUD, 2018), 20% of the homeless population have a severe mental illness and 16% chronically used substances. This paper aims to address the effectiveness of in-shelter mental health services provided by qualified clinicians.

In this study, clients from a homeless shelter were provided in-shelter mental health intake and resources by predoctoral clinicians. Their pre- and postdistress scores were recorded to establish the effectiveness of the intervention.

Ninety-eight guests were provided services of which 51% reported co-occurring mental health and substance use diagnoses. There was a clinically significant difference in the pre- to postsession distress levels based on the ratings at the intake session. It was noted that making services accessible increased the ability to provide triage services, help with housing options and integrate care with other providers and decrease distress levels.

The current program was implemented in only one shelter in Upstate New York, other similar settings need to be explored in different locations. Objective indicators will be analyzed in the future to establish the effectiveness of services.

This paper outlines a procedure that can guide and help future projects to establish clinical care at homeless shelters across the USA and globally. This paper provides examples of the intake form, list of resources and basic coping strategies that can aid other clinicians and researchers to establish similar programs.

This paper sheds light on the mental health needs of an underserved and underrepresented population in the field of mental health – the homeless. The guidelines outlined in this paper can help set up more mental health clinics at homeless shelters and make mental health services more accessible, which can help prevent recurring homelessness.

This paper establishes guidelines for effective single session interventions that help decrease distress levels. This paper also establishes the need for in-shelter services to overcome barriers in mental health care for the homeless population.

Sensory experience profoundly impacts consumer cognition and behavior. This paper aims to illuminate the structure and development of sensory and experiential marketing research, to condense knowledge and to stimulate future research.

In all, 156 articles with 9,670 references serve as this paper’s database. The factor analysis on co-citation patterns of the top-cited 148 articles reveals the main research streams. The social network analysis unveils the degree of intellectual exchange between and within these schools of thought. The authors also map the temporal emergence of research streams and condense insights into an overarching framework that guides future research.

Early research in experiential marketing and store atmospherics emphasized the importance of affective reactions. Grounded and embodied cognition revised the understanding of the role perception plays in cognition. These developments culminated in the now most central research stream of sensory marketing, which bridges other research streams.

Although the research field is strongly interconnected, integration with other marketing disciplines potentially enriches the discourse.

This paper is useful for any reader who wants to gain a synthesized overview of the research field of sensory marketing. The framework presented in this paper can serve as a starting point for new sensory marketing research.

This paper offers a structured and unbiased account of sensory marketing and merges findings from diverse research backgrounds.

This paper was read at the Library Association Conference, Resource Centres in Schools, at Loughborough University of Technology in October 1971. It describes some of the more sophisticated American Resource Centres and deals with a situation a step or two away from general practice in this country. The author reports what he saw and how the centres are used, and so perhaps suggests both where and where not to aim in developing Resource Centres here.

This article proposes two studies to demonstrate the impact of three dimensions of perceived experiential advertising – cognitive/affective/sensory advertising, relate advertising and behavioural advertising – on consumer behaviour (brand credibility, affective commitment and emotions) in the banking sector.

For study 1, a total of 506 online panellists of a recognized Canadian research firm were asked to evaluate a local bank advertisement using an online self-reported questionnaire. For study 2, a total of 65 Canadian respondents recruited through Facebook and Google adverts were asked to watch two video advertisements (one more experiential and the other less experiential). After viewing the advertisements on a computer equipped with FaceReader software by Noldus, participants completed a short online questionnaire.

Using structural equations modelling, the first study shows that brand credibility explains the positive impact of perceived cognitive/affective/sensory advertising (complementary mediation) and perceived behavioural advertising (indirect mediation only) on affective commitment. The second study illustrates that the cognitive/affective/sensory dimension is more important for experiential advertising than experiential advertising. Employing FaceReader facial expression recognition software results indicate that the bank advertisement with a higher score of perceived cognitive/affective/sensory advertising produces a higher level of happiness among respondents.

Both studies provide new insights into perceived experiential advertising and the impact of the latter on consumers. Benefits to scholars and practitioners include an enhanced understanding of advertising effectiveness in the banking sector.

The purpose of this paper is to investigate how local supply chains prepare for and respond to the threats and opportunities presented by constitutional change, thereby building resilience.

Multiple case study analysis of 14 firms in the food sector is presented in the context of the UK’s impending exit from the European Union (Brexit). Organisations studied include farmers, processors, retailers and non-government organisations (NGOs). Data from interviews and roundtable discussions has been interpreted using the dynamic capabilities perspective, covering the sensing, seizing, and transforming stages.

The data highlights the importance of both vertical and horizontal collaboration between supply chain actors as they seek to anticipate the impact of the disruption and influence the future shape of the constitution. There is also evidence to suggest firms in possession of dynamic capabilities can innovate to build resilience and enhance their competitive position. Characteristics of the disruption posed by constitutional change are identified and contrast with those of many other threats more typically described in the literature. As a result, the process of building resilience is different.

The study could be extended to include post-Brexit interviews to further understand the seizing and transforming stages whilst the impact of Brexit on actors that remain within the EU could also be considered.

Practitioners need to work together to influence the future shape of the constitution; and they need to reconfigure their operations and supply chains where necessary to become more resilient to the threat posed by Brexit, such as by reducing their reliance on EU funding streams and trade. The study also has policy implications.

The first study of supply chain resilience to constitutional change and a rare empirical study of resilience across multiple supply chain tiers.