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Article
Publication date: 2 March 2012

Candice D. Matthews

The purpose of this paper is to share a personal perspective on the 2011 Academy of Management meeting held in San Antonio, Texas. It explores the author's experience of the…

Abstract

Purpose

The purpose of this paper is to share a personal perspective on the 2011 Academy of Management meeting held in San Antonio, Texas. It explores the author's experience of the conference theme of “West meets East: Enlightening, Balancing and Transcending” as well as providing a doctoral student's overall reflections of a major conference.

Design/methodology/approach

The paper uses a constructivist perspective in order to reflect upon conference experiences. Observations and the gathering of conference materials helped inform the approach.

Findings

This paper argued that the Academy of Management Annual meeting is likely to have a lasting impact on the author. The author was inspired to continue to discover how to become an engaged scholar and practitioner, as well as broadening her understanding of East‐West management practices and cultures.

Originality/value

This paper has value as it presents a personal perspective of a first‐year doctoral student attending her first large, international conference.

Details

South Asian Journal of Global Business Research, vol. 1 no. 1
Type: Research Article
ISSN: 2045-4457

Keywords

Article
Publication date: 17 August 2012

Shaista E. Khilji and Candice D. Matthews

The purpose of this paper (editorial) is to take a stock of the research focused upon South Asia, in order to evaluate if it has produced useful results, and to discuss its future…

Abstract

Purpose

The purpose of this paper (editorial) is to take a stock of the research focused upon South Asia, in order to evaluate if it has produced useful results, and to discuss its future directions as per the scope and mission of the South Asian Journal of Global Business Research. In view of pleas for greater attention to context effects, the authors use the concept of contextualization as the basis for analysis.

Design/methodology/approach

A qualitative content analysis of research published in 21 top‐tier business journals is employed, including a total of 96 articles focusing upon South Asia or any South Asian country.

Findings

A contextualization typology is presented, related to purpose (whether context guides the research or not) and methodology (whether new or old framework and/or scales are used) and continuum of attention to contextualizations for hypotheses and/or research questions, and research findings in order to discuss the status of published South Asian research.

Research limitations/implications

The authors discuss limitations of their philosophical underpinning and epistemological standing that have influenced their analytical approach and results.

Originality/value

This paper presents a contextualization typology as a starting point to discuss contextualization in international business theory and practice. The paper also provides directions for future research for scholars interested in South Asian research.

Details

South Asian Journal of Global Business Research, vol. 1 no. 2
Type: Research Article
ISSN: 2045-4457

Keywords

Article
Publication date: 2 March 2012

Walter Demartis, Candice D. Matthews and Shaista E. Khilji

The purpose of this paper is to explore the concepts of national human resource development (NHRD) and human resource development (HRD) in order to demonstrate their mutually…

Abstract

Purpose

The purpose of this paper is to explore the concepts of national human resource development (NHRD) and human resource development (HRD) in order to demonstrate their mutually reinforcing strategic value in the nation building process of Afghanistan.

Design/methodology/approach

This study conducted an analysis of the national context and organizational context of an international aid agency in relation to Afghanistan's nation building challenges.

Findings

The authors propose NHRD as an effective strategic approach to progressing Afghanistan's nation building strategy to be simultaneously used by the Afghan government and UNDP. Effective deployment of HRD principles in the selected international aid agency may further contribute to the nation building effort within Afghanistan by helping maximize organizational and workforce performances. In conjunction, these human development strategies can assist Afghan government's policy makers, and international aid agencies to successfully achieve human development goals.

Practical implications

The authors suggest that it is increasingly important for policy makers to understand the significant contribution of NHRD in nation building and organizational development. The authors propose some recommendations toward a sustainable modernization of a nation specifically in the context of the developing country.

Social implications

The paper advances the mutually reinforcing value of NHRD and HRD and highlights their contribution towards human development, abatement of social injustices and building democracies around the world.

Originality/value

The paper explores a complex environment such as Afghanistan in which human development challenges are a shared responsibility between the national government and the international community. The authors’ discussion can serve as an example to demonstrate the role of NHRD in other post‐war and transitioning countries. This paper is also important for HRD scholars interested in exploring new and challenging contexts as it highlights HRD's role as a valuable policy tool in the context of national and international development.

Article
Publication date: 14 November 2016

Shelagh K. Mooney, Candice Harris and Irene Ryan

The purpose of this paper is to explore why workers remain in long hospitality careers and to challenge the frequent portrayal of careers in the sector as temporary and…

3538

Abstract

Purpose

The purpose of this paper is to explore why workers remain in long hospitality careers and to challenge the frequent portrayal of careers in the sector as temporary and unsatisfactory.

Design/methodology/approach

The study took an interpretative social constructionist approach. Methods used were memory-work, semi-structured interviews and intersectional analysis.

Findings

A key finding in this study is that career longevity in hospitality is not solely dependent on career progression. Strong social connection, a professional self-identity and complex interesting work contribute to long careers.

Research limitations/implications

The study contributes detailed empirical knowledge about hospitality career paths in New Zealand. Conclusions should be generalised outside the specific context with caution.

Practical implications

The findings that hospitality jobs can be complex and satisfying at all hierarchical ranks hold practical implications for Human Resource Managers in the service sector. To increase career longevity, hospitality employers should improve induction and socialisation processes and recognise their employees’ professional identity.

Social implications

This paper significantly extends the notion of belonging and social connection in service work. “Social connection” is distinctly different from social and networking career competencies. Strong social connection is created by a fusion of complex social relationships with managers, co-workers and guests, ultimately creating the sense of a respected professional identity and satisfying career.

Originality/value

The contemporary concept of a successful hospitality career is associated with an upwards career trajectory; however, this paper suggests that at the lower hierarchical levels of service work, many individuals enjoy complex satisfying careers with no desire for further advancement.

Details

International Journal of Contemporary Hospitality Management, vol. 28 no. 11
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 8 May 2017

Portia Jordan, Ferestas Mpasa, Wilma ten Ham-Baloyi and Candice Bowers

The purpose of this paper is to critically analyze empirical studies related to the implementation strategies for clinical practice guidelines (CPGs) in intensive care units…

Abstract

Purpose

The purpose of this paper is to critically analyze empirical studies related to the implementation strategies for clinical practice guidelines (CPGs) in intensive care units (ICUs).

Design/methodology/approach

A systematic review with a narrative synthesis adapted from Popay et al.’s method for a narrative synthesis was conducted. A search using CINAHL, Google Scholar, Academic search complete, Cochrane Register for Randomized Controlled Trials, MEDLINE via PUBMED and grey literature was conducted in 2014 and updated in 2016 (August). After reading the abstracts, titles and full-text articles, 11 (n=11) research studies met the inclusion criteria.

Findings

After critical appraisal, using the Joanna Briggs Critical Appraisal Tools, eight randomized controlled trials conducted in adult and neonatal ICUs using implementation strategies remained. Popay et al.’s method for narrative synthesis was adapted and used to analyze and synthesize the data and formulate concluding statements. Included studies found that multi-faceted strategies appear to be more effective than single strategies. Strategies mostly used were printed educational materials, information/ sessions, audit, feedback, use of champion leaders, educational outreach visits, and computer or internet usage. Practical training, monitoring visits and grand rounds were less used.

Practical implications

Findings can be used by clinicians to implement the best combination of multi-faceted implementation strategies in the ICUs in order to enhance the optimal use of CPGs.

Originality/value

No systematic review was previously done on the implementation strategies that should be used best for optimal CPG implementation in the ICU.

Details

International Journal of Health Care Quality Assurance, vol. 30 no. 4
Type: Research Article
ISSN: 0952-6862

Keywords

Article
Publication date: 25 February 2014

Candice Matthews and Shaista E. Khilji

The purpose of this paper is to highlight the perspective of Navin Kumar, founder and CEO of iPRIMED, a workforce development company in India. The paper explores core adult…

1655

Abstract

Purpose

The purpose of this paper is to highlight the perspective of Navin Kumar, founder and CEO of iPRIMED, a workforce development company in India. The paper explores core adult learning concepts to focus upon iPRIMED's approach to training the next generation of learners and leaders. This is an important topic because India is faced with talent shortages and organizations there have been experiencing difficulties in recruiting employees who have been adequately trained to lead complex projects (The Economist, 2007; Khilji, 2012).

Design/methodology/approach

This paper was based on a structured interview with Navin Kumar and informed by adult learning literature.

Findings

The perspective of a South Asian leader in today's globalized environment indicates that experiential and transformational learning is important in educating the next generation of learners and leaders. If successful and sustained, it can have a huge impact on India, South Asia and the global community. By incorporating adult learning concepts, iPRIMED is considering the whole learner with the hopes of developing skilled people for the world's employers.

Originality/value

Khilji (2012) has argued that economic development of South Asia is truly dependent upon its ability to engage in human development priorities and ensure its younger generation is educated and capable enough for meeting needs of the global economy. This paper provides example of one skill-strengthening organization in India that has taken on the challenge of adequately preparing next generation of leaders for the global environment. The paper describes iPRIMED's learning-based approach that may be very unique in the Indian context.

Details

South Asian Journal of Global Business Research, vol. 3 no. 1
Type: Research Article
ISSN: 2045-4457

Keywords

Article
Publication date: 24 November 2023

Kristina K. Lindsey-Hall, Eric J. Michel, Sven Kepes, Ji (Miracle) Qi, Laurence G. Weinzimmer, Anthony R. Wheeler and Matthew R. Leon

The purpose of this manuscript is to provide a step-by-step primer on systematic and meta-analytic reviews across the service field, to systematically analyze the quality of…

Abstract

Purpose

The purpose of this manuscript is to provide a step-by-step primer on systematic and meta-analytic reviews across the service field, to systematically analyze the quality of meta-analytic reporting in the service domain, to provide detailed protocols authors may follow when conducting and reporting these analyses and to offer recommendations for future service meta-analyses.

Design/methodology/approach

Eligible frontline service-related meta-analyses published through May 2021 were identified for inclusion (k = 33) through a systematic search of Academic Search Complete, PsycINFO, Business Source Complete, Web of Science, Google Scholar and specific service journals using search terms related to service and meta-analyses.

Findings

An analysis of the existing meta-analyses within the service field, while often providing high-quality results, revealed that the quality of the reporting can be improved in several ways to enhance the replicability of published meta-analyses in the service domain.

Practical implications

This research employs a question-and-answer approach to provide a substantive guide for both properly conducting and properly reporting high-quality meta-analytic research in the service field for scholars at various levels of experience.

Originality/value

This work aggregates best practices from diverse disciplines to create a comprehensive checklist of protocols for conducting and reporting high-quality service meta-analyses while providing additional resources for further exploration.

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