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This paper aims to analyse trends related to hotel investment in Canada and propose innovative practices for the financial management of hotels.

The foundation for this paper was laid during a well‐attended Worldwide Hospitality and Tourism Themes (WHATT) roundtable discussion between industry leaders and hospitality educators in May 2012. Topics of hotel investment and financial management in Canada are discussed in the context of the theme for the 2012 Canadian WHATT roundtable and the strategic question: “What innovations are needed in the Canadian hotel industry and how might they be implemented to secure the industry's future?”

The paper outlines historic hotel investment patterns dating back to the 1980s and analyses the current investment climate. Out of 850 hotels sold in Canada during the first decade of this millennium, foreign investor participation was less than 10 per cent. Currently the foreign interest in hotel investment in Canada is increasing and hotel assets in the 100‐175‐room range are more popular.

The paper presents three innovative practical tools for strong financial management of hotels to optimise ROIs – profit sensitivity analysis, strategic revenue management and embracing historical low interest rates.

Although Canada has done well weathering the global financial storm, Canadian hoteliers should exercise due diligence in financial management. As the team of authors represents both the industry and academia, this paper will be of immense value to students, researchers, and educators, as well as practitioners.

This paper aims to present practical answers to the strategic question: “What innovations are needed in the Canadian hotel industry and how might they be implemented to secure the industry's future?” It aims to capture the essence of conclusions of seven papers written by 23 experts on aspects related to the hotel industry of Canada for the Worldwide Hospitality and Tourism Themes (WHATT) issue on Canada in 2013.

The approach of this paper is to integrate all solutions suggested in these seven papers and to seek a succinct response to the strategic question.

While providing a helicopter view of the key trends and challenges of the hotel industry of Canada, this paper proposes implementable and practical solutions to those challenges. Using the 2012 WHATT Roundtable discussion in Ottawa, Canada as the foundation, this paper addresses some of the most significant issues affecting the hotel industry of Canada today. In conclusion, 12 key suggestions are made.

The paper reviews past concepts and industry practices as well as current practices to identify practical, effective and innovative approaches for the future.

This paper provides fresh perspectives on many relevant issues by analysing inputs, viewpoints, comments, and suggestions of many subject experts. Readers with interests in the hotel industry in Canada or similar tourism destinations around the world would benefit from reading this paper.

This paper aims to analyse key challenges Canadian hotels are facing, and to suggest innovative steps to make hotel operations in Canada more successful.

The foundation for this paper was laid during a well attended Worldwide Hospitality and Tourism Themes (WHATT) roundtable discussion between industry leaders and hospitality educators in May 2012. The subject of hotel operations is discussed in the context of the theme for the 2012 Canadian WHATT roundtable and the strategic question: “What innovations are needed in the Canadian hotel industry and how might they be implemented to secure the industry's future?”

The paper provides valuable information on hotel management and operations, and outlines innovative solutions to key challenges Canadian hotels are facing.

The paper highlights effective approaches to managing hotel operations. The authors propose segment‐specific, tailor‐made training sessions for the diverse workforce of today.

The paper draws on the authors' experience and observations to explain how hoteliers can implement innovative change that enables them to achieve greater operational success. As the team of authors represents both academia and the industry, including a former general manager of the largest hotel in Canada, this paper will be of immense value to students, educators, and researchers, as well as industry leaders.

The investment climate and operational performance for the Canadian hotel industry, as highlighted in this research note, are quite robust in contrast to the USA. Supply in most markets is not chasing demand, which has shown considerable constancy given events that have blindsided the industry in many other parts of the world. Given strong operating performance, the investment climate remains positive in the next few years, particularly for branded products that are well matched to the needs in specific markets.

In this section the different types of information source which constitute the management literature are allocated to categories according to their broad function. Within the four categories — tertiary, secondary and primary sources and research in progress, each type of information source will be looked at in terms of the information it supplies and the role it can play in literature searching.

The purpose of this study is to estimate different data models on house prices using statistical models and the variables which are controlled by real estate policy.

This study used several statistical techniques, such as Vector auto-regression (VAR), Johansen co-integration and variance decomposition, which aim to assess the significant effect of macroeconomic factors on Chinese house prices.

The results show that land supply and other variables have negative effects on house prices. The results also indicate that financial mortgages for real estate have positive effects on house prices and the area of vacant houses as well as the area of housing sold.

This study only covers three cities in China because of limitations of data for other cities.

This study proposes policy suggestions according to the empirical results obtained.

This paper aims to provide a relevant backdrop for the Worldwide Hospitality and Tourism Themes (WHATT) theme issue on the hotel industry of Canada, and to describe how the 2012 WHATT roundtable in Canada was organised.

The foundation for this paper was laid during a well attended Worldwide Hospitality and Tourism Themes (WHATT) roundtable discussion between industry leaders and hospitality educators in May 2012. The paper is written in the context of the theme and strategic question for the 2012 Canadian WHATT roundtable: “What innovations are needed in the Canadian hotel industry and how might they be implemented to secure the industry's future?”.

This paper provides key information on Canada, its economic conditions, the tourism industry and the hotel industry. It also explains the origins of WHATT and its scholarly journey over the last 19 years. In capturing the essence of the 2012 WHATT roundtable discussion in Canada, the paper provides a strong foundation for the other seven papers that follow in this WHATT theme issue.

The paper looks at key challenges of the hotel industry in Canada and provides thought‐provoking viewpoints from experts.

Readers who are interested in the Canadian hotel industry would benefit from this paper. Authors include the president of the umbrella trade association for the hotel industry, the Hotel Association of Canada, and the editor and publisher of the leading trade magazine for the hotel industry of Canada, Hotelier.

This paper aims to analyse literature relevant to four imperative aspects of hotel marketing, to discuss current challenges and opportunities, and to make suggestions for marketing Canadian hotels in the future.

The foundation for this paper was laid during a well‐attended Worldwide Hospitality and Tourism Themes (WHATT) roundtable discussion between industry leaders and hospitality educators in May 2012. The subject of marketing hotels is discussed in the context of the theme for the 2012 Canadian WHATT roundtable and the strategic question: “What innovations are needed in the Canadian hotel industry and how might they be implemented to secure the industry's future?”.

The paper identifies innovation as the main ingredient for success in marketing Canadian hotels in the future. In the conclusion suggestions for strategic shifts in hotel marketing and tactics, which would help Canadian hoteliers in marketing their hotels in the future, are identified.

The paper reviews past concepts and industry practices as well as current practices to identify practical, effective and innovative approaches for the future.

As the team of authors represents both the industry and academia, this paper will be of immense value to students, educators, and researchers, as well as industry leaders. The paper captures significant strategy shifts, lists the top integrated digital awareness systems, and presents a new model in innovative hotel pricing empowerment for hotels.

This paper aims to analyse challenges, trends and innovations in the hotel industry in Canada, focusing on large corporate hotels as well as small limited service hotels.

The foundation for this paper was laid during a well attended Worldwide Hospitality and Tourism Themes (WHATT) roundtable discussion between industry leaders and hospitality educators in May 2012. The subject of hotel administration was discussed in the context of the theme for the 2012 Canadian WHATT roundtable and the strategic question: “What innovations are needed in the Canadian hotel industry and how might they be implemented to secure the industry's future?”

The paper presents findings from a recent survey on strategic issues compiled by hotel managers in the greater Toronto area (GTA). The paper lists valuable information on innovative practices in different types of hotels.

Practical tips in the body of the paper and in the conclusion section are provided.

As the team of authors includes a former president of a Canadian hotel company, a former international hotelier, and the current general manager of the largest hotel in the capital city of Canada (Ottawa), this paper will be of immense value to students, educators, and researchers, as well as industry leaders. The paper draws on expert experiences to explain how innovative initiatives can be implemented in order to achieve greater success in hotel administration.

This paper aims to identify possible solutions to the current and persistent challenge of attracting and retaining qualified people to work in Canada’s hotel industry. The outlook for the industry is that a critical shortage of skilled workers will continue to exist for at least the next decade.

This paper draws on the perspectives of three academics and three industry practitioners in an effort to identify root causes and possible solutions. Canadian and international literature is reviewed to establish current practices and point to gaps to be filled to meet the market needs. Recommendations are categorized by industry and academic perspectives.

The Canadian hotel industry faces challenges in filling job vacancies and maintaining employees in their roles. It is important for industry and academia to work collaboratively to educate the general public on the rewards and benefits of working in the Canadian hotel industry.

Many concrete strategies are suggested that individual hotel operations and the industry as a whole can implement to improve their human resource management and to entice potential employees to join the sector.

This paper adds value and contributes to the Canadian hotel industry and academia, as it represents current research and thought processes from both the academic community and the Canadian hotel industry.