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The purpose of this paper is to propose an improved charge simulation method (CSM) based on the real‐coded genetic algorithm (GA), in which the tedious testing and adjusting work in the traditional CSM is avoided. In addition, less simulation charges are used in the simulation model for the same object compared with the traditional CSM.

In the improved CSM, the information of testing points are combined with the matching points, hence the size and locations of simulation charges can be only computed by the information of matching points, and the testing calculation in the traditional CSM is avoided. According to the Maxwell equations, an overdetermined equation is reformulated, and an improved GA is used to solve it. The process to create the initial population is improved, boundary condition information of part matching points and human experience are added into the initial population, which enhanced the convergence rate of the search calculation.

Combining the information of testing points into that of the matching points in the improved CSM, the tedious testing calculation can be avoided, and the GA is effective to solve the overdetermined equation for the improved CSM. By importing the information of part matching points and human experience, the search process can be accelerated and the convergence of the method is ensured. Comparison between the efficiency of traditional CSM and the improved CSM is presented, less simulation charges are used compared with the traditional CSM for the same object.

The improved CSM cannot adjust the count of simulation charges in the equivalent model automatically.

Calculations of a sphere‐plane electrode model and a 64 kV insulator string are carried out to verify the validity of the improved CSM. In addition, it can also be used to compute the power frequency electric field of HV transmission apparatuses.

By improving the process of the traditional CSM and importing the GA, an improved CSM for the calculation of power frequency electric fields produced by high‐voltage apparatuses is presented in the paper, which can avoid the tedious testing and adjusting work in the traditional CSM.

The purpose of this article is to address research gaps relating to agency and institutionalism in new institutional theory (NIT) and institutional work (IW) and use the critical sensemaking (CSM) approach to bridge the debates around agency, especially on issues of language and discourse, actor network theory (ANT) and history.

A conceptual analysis of the literature is performed to discuss issues of agency in IW and CSM in organizations, and examples of empirical studies are used to illustrate connectivity, contrast and fusion.

The analysis illustrates points of distance (rather than disconnect), but most importantly, connectivity and the potential for further developments between the literature on IW and CSM.

Discussion around new possibilities to focus on agency has the potential to contribute to humanist thinking about the (agentic) character of organizations and the potential for social change.

The article contributes to the discussion of agency in the organization through a starting point (i.e. CSM) outside of NIT.

Vision-based positioning without camera calibration, using uncalibrated industrial robots, is a challenging research problem. To address the issue, an uncalibrated industrial robot real-time positioning system has been developed in this paper. The paper aims to discuss these issues.

The software and hardware of this system as well as the methodology are described. Direct and inverse kinematics equations that map joint space into “camera space” are developed. The camera-space manipulation (CSM) algorithm has been employed and improved with varying weights on camera samples of the robot end effector, and the improved CSM is named VW-CSM. The experiments of robot positioning have been conducted using the traditional CSM algorithm and the varying-weight CSM (VW-CSM) algorithm, respectively, both without separate camera calibration. The impact on the accuracy and real-time performance of the system caused by different weights has been examined and discussed.

The experimental results show that the accuracy and real-time performance of the system with the VW-CSM algorithm is better than the one with using the original CSM algorithm, and the impact on the accuracy and real-time performance of the system caused by different weights has been revealed.

The accuracy and real-time performance of the system with the VW-CSM algorithm is verified. These results prove that the developed system using the VW-CSM algorithm can satisfy the requirements of most industrial applications and can be widely used in the field of industrial robots.

The purpose of this paper is to examine how leadership aspiration mediates the effect of career self-efficacy on employees' engagement in career self-management (CSM; i.e. deployment of career advancement strategies concerning access to power, psychological boundaryless and self-promotion), whether self-efficacy directly influences CSM, and whether these relations are conditional upon nationality (which is a proxy for domestic and international careers in Kuwait).

A questionnaire was completed by 615 highly educated young Kuwaitis and self-initiated expatriates (SIEs; Arab and South Asian nationals) working in Kuwait.

The results demonstrate that self-efficacy, directly and indirectly (mediated by leadership aspiration), influences the three types of career advancement strategies. Moderated-mediation analyses suggest that SIEs and Kuwaitis engage in similar CSM behaviors when it is motivated by self-efficacy, which is mediated by leadership aspiration. Also, self-efficacy has greater direct effect on SIEs' CSM than Kuwaitis', but Kuwaitis have higher tendency for CSM behavior.

Interventions aiming to improve employees' engagement in CSM may focus on enhancing their psychological capital and contexts, while minding the differential effects of nationality and self-efficacy on CSM of Kuwaitis and SIEs.

The study provides unique information about CSM utilizing understudied populations namely, Middle-Eastern and self-initiated expatriate employees. It confirms the effects of self-efficacy and leadership aspiration on CSM and reveals different effects of nationality depending on the motivators at play.

The quality of lost foam casted engineering components is directly influenced by the characteristics of the respective ceramic shell mold (CSM) and hence casting pattern. In this present work, rapid prototyping (RP) was used to fabricate the lattice structured patterns (LSPs) to reduce the defects and cracks in CSM during the heating stage.

The quality of the LSPs was accessed by measuring the dimensional accuracy. Further, the thermal stress in the CSM during the heating of porosity varied LSPs was analyzed using ANSYS software package 16.0. The Ni-alloy casting was fabricated by using the designed LSP and compared with its respective CAD model to access its quality.

The obtained results revealed that the Wigner–Seitz LSPs retained high accuracy and minimized the stress for defect-free CSM. Also, the thermal stress generated in the CSM depends upon the porosity coefficient of the LSP. Hence the interplay with porosity coefficient of LSPs leads to the formation of defect free CSM and hence high quality casting.

RP was used to develop LSPs and investigated the dependency of unit cell parameters on the accuracy of the final casting.

The purpose of this paper is to review the recent implementation of the Challenger Sales Model (CSM) at Cars.com, an online automotive marketplace that generated $633m in sales in 2016 with a sales force of over 500 representatives, and to identify insights related to the implementation that may be relevant to sales researchers and other organizations considering similar implementations. A more specific aim is to determine whether establishing “constructive tension” between salespeople and their customers, which is a key tenet of the CSM, was perceived as a source of value for Cars.com.

The case study is based primarily on in-depth interviews with 15 employees spanning different sales and/or training responsibilities in the organization, from the current CEO (previously the former Senior Vice President of Sales) to sales representatives from different sales teams.

Five major insights emerged from this research: (1) Because it represents a change in the established norms governing interpersonal dynamics, constructive tension is often more difficult for salespeople to foster when interacting with existing (vs prospective) customers. (2) Whereas leading with insights is more difficult when interacting with prospective (vs existing) customers, sustaining meaningful insights over time is a major challenge when dealing with existing customers. (3 )Products that are more transactional or price-driven are ineffective at creating constructive tension and incompatible with the CSM. (4) Creating value from constructive tension requires the entire sales organization to share a common vision of what it means to be a Challenger and to adopt consistent nomenclature and formal programs for training and coaching. (5) Even more than other consultative sales models, the successful implementation of the CSM demands company-wide integration and makes it untenable for most indirect sales teams.

Although prior academic research has offered critiques of the CSM, the present paper is one of the first to use a discovery-oriented, qualitative research approach to provide a retrospective look at the actual implementation of the CSM within an organization. This approach results in novel insights, such as the identification of conditions when high-pressure versus low-pressure selling techniques are likely to be more successful, that may be of interest to sales researchers and to other companies considering a large-scale implementation of the CSM or related sales methodologies.

The purpose of this paper is to explore the factors that lead to consulting success in the enterprise software environment and thereby develop a refined consulting services maturity (CSM) model which includes prioritised best practices grouped under eight key focus areas (KFAs).

The research is conducted among Tier‐1 enterprise resource planning (ERP) vendors using interviews, focus group sessions, and a web survey. Based on the findings of the survey, the CSM model is improved, refined, and ultimately ratified by a number of experienced ERP sector practitioners.

The fundamental basis of the CSM model is that an enterprise software company will be able to improve the maturity level of its consulting services operations by focusing on certain key areas and adopting prioritised best practices in each of the key areas. These key areas include leadership, values, consulting skills, consulting success factors, adaptability, project management practices, profitability, and customer focus. The level of maturity of the organisation increases as best practices are implemented and continuously refined.

The outcome is a blueprint for best practice consulting services for companies operating in the ERP software environment that can be adopted for very little cost. When implemented, the CSM model readily helps a company improve the performance of its consulting services business.

Business performance is enhanced by selecting KFAs, including their associated best practices, and then targeting these for improvement. As further best practices are implemented and refined, the maturity level of the consulting practice increases. This model can easily be adopted by any consulting services company and with the necessary focus, it should lead to a dramatic improvement of most dimensions of a consulting practice.

The aim of this paper is to examine the degree of how customer service management (CSM) affects perceived business performance measures (PBPM) in Malaysian banks and finance companies.

The aim was achieved through an empirical study involving a survey. Of 700 questionnaires sent out, 128 were returned. The dataset from the sample underwent series of statistical analyses, i.e. reliability test, factor analyses (exploratory and confirmatory) and structural equation modelling (SEM).

Factor analyses extracted two dimensions, i.e. CSM and perceived business performance. All related indicators manifested their constructs respectively. Although there were expectations where CSM would diverged into more dimensions via exploratory factor analysis (i.e. market research, customer assessment, customer satisfaction and customer relationship management), the results show that CSM were encapsulated as a single construct by respondents. The findings confirmed that CSM had significant association on PBPM, i.e. 0.83 standardised regression weights.

One limitation was the size of the sample. Although the permissible threshold of sample size was met, the research would not be jeopardized with larger sample size. Future research can entail foreign banks so that the results can be compared in contrast with the ones gathered in this paper.

The results can help bankers enhance their competitiveness with more emphasis on CSM through market research, customer satisfaction, customer assessment and handling of customer. These aspects are important key drivers towards successful implementation of CSM.

Although CSM is multi faceted, it was viewed by the respondents as a single construct. The paper empirically justified the effectiveness of CSM on PBPM. Bankers may find this paper useful as perceptual measures can be empirically substantiated using SEM.

The purpose of this paper is to analyze current literature on critical sensemaking (CSM) to assess its significance and potential for understanding the role of agency in management and organizational studies.

The analysis involves an examination of a selection of 51 applied studies that cite, draw on and contribute to CSM, to assess the challenges and potential of utilizing CSM.

The paper reveals the range of organizational issues that this work has been grappling with; the unique insights that CSM has revealed in the study of management and organizations; and some of the challenges and promises of CSM for studying agency in context. This sets up discussion of organizational issues and insights provided by CSM to reveal its potential in dealing with issues of agency in organizations. The sheer scope of CSM studies indicates that it has relevance for a range of management researchers, including those interested in behavior at work, theories of organization, leadership and crisis management, diversity management, emotion, ethics and justice, and many more.

The main focus is restricted to providing a working knowledge of CSM rather than other approaches to agency.

The paper outlines the challenges and potential for applying the CSM theory.

The paper reveals the range of problem-solving issues that CSM studies have been applied to.

This is the first major review of the challenges and potential of applying CSM; concluding with a discussion of its strengths and limitations and providing a summary of insights for future work.

This paper aims to investigate the potential effectiveness of using corporate social marketing (CSM) as part of an advertising campaign targeting local Muslim consumers in Dubai. It aims to assess whether Dubai’s local Muslim community’s construal of corporate commitment has evolved beyond philanthropy toward receptiveness to a more embedded corporate societal engagement.

The examination is based on the framework of corporate social responsibility (CSR) communication that postulates a relationship between internal outcomes, such as the awareness of a cause, and external outcomes, such as the likelihood that a consumer will purchase a product. The authors designed a questionnaire using authentic advertisements for the same product, one with a CSM message and one without, and queried respondents’ opinions of the advertisements, their willingness to purchase the product and their perceptions of the company. Complete responses were collected from 245 Emirati women.

Significant differences in response to the CSM versus the non-CSM advertisement emerged. The product advertised via the CSM strategy engendered enhanced perceptions of the company among respondents, coupled with a heightened willingness on their part to purchase the product. This indicates that Emirati consumers have gone beyond the simple expectation of philanthropy, which is frequently associated with Muslim consumer loyalty, and value more evolved corporate social commitment.

While Muslim groups have been investigated extensively from various marketing perspectives, the present study is the first to investigate the impact of incorporating CSR into an authentic advertising campaign targeted at Muslim consumers.