In the past few decades, service offshoring industry has been developing globally, and in the past few years its dynamic growth has been observed in Central and Eastern…
In the past few decades, service offshoring industry has been developing globally, and in the past few years its dynamic growth has been observed in Central and Eastern Europe (CEE). Intensive process migrations have been influenced by the primary goal of minimizing operational expenses, at the same time improving service efficiency and gaining access to wide talent pools. The chapter summarizes current state and key development trends of the offshore service delivery sector in the CEE region. Moreover, it aims at contributing to the understanding of corporate culture at the CEE service delivery organizations, which has been the dominant factor influencing their effectiveness and quality of delivery. The exploratory, pilot study conducted at the sample of three organizations from three countries in the region was supposed to examine the organizational culture at CEE nearshore delivery centres, by applying analysis based on seven factors, broken into 26 cultural artefacts. With minor exceptions, the results highlight positive perception of key organizational culture's elements across employees (e.g. communication, goal setting, team work, reward orientation, innovativeness standards). The only negatively assessed element is the performance standards, including their clear definition, coaching for personal improvement of employees and emphasizing good performance of the organizations. The quantitative study is limited to only three sample companies from three countries, therefore extending the research scope is recommended, as well as exploring the link of national culture elements to the employees' perception of organizational relations and culture.
In this opening chapter the authors analyse current scholarship on teacher emotion and leader emotion produced almost entirely in western countries, and call for contextualising this research by juxtaposing emotion with basic characteristics of traditional and transitional societies. Some attention is given to the meaning of emotion across national culture, including those of developing countries.
This paper examined the physical and psychological effects of workplace bullying and their relationship to intention to leave. Participants were 150 undergraduate students…
This paper examined the physical and psychological effects of workplace bullying and their relationship to intention to leave. Participants were 150 undergraduate students who had been employed during the last 12 months. Workplace bullying correlated positively with physical symptoms, negative affect, and with intention to leave the job. Partial Least Squares analyses were used to test two competing models for the relationship between bullying, physical and psychological effects, and intention to leave. The results supported the psychosomatic model (i.e., bullying leads to negative affect which leads to physical health problems, which in turn increase intention to leave) but not the disability hypothesis (i.e., bullying leads to physical health problems which lead to negative affect, which in turn increases intention to leave).
This chapter provides readers with a summary of sport sociology in the United States. It begins with a brief overview of sport in the United States before describing the development of the sociology of sport in the United States and some of the major contemporary patterns in sport research. They key movement in US sport sociology was the critical-cultural turn that took place during the 1980s and 1990s when critical theory and feminism became dominant approaches to research. Scholarship in the 21st century has largely developed upon that turn and is generally qualitative and cultural. Contemporary US sport sociology is a critical endeavor heavily influenced by cultural studies, post-structuralism, feminism, queer theory, critical race theory, post-colonial theory, and theories of globalization. Despite a fairly consistent approach to sport research in the United States, sport sociology remains contentious and in disunity. This chapter argues that the contention and disunity results from broader structural patterns that guide sport sociologists’ social actions.
One of the most colorful and free‐spirited publishers in U.S. history, the Charles H. Kerr Publishing Company of Chicago has also made an impressive mark on that history…
One of the most colorful and free‐spirited publishers in U.S. history, the Charles H. Kerr Publishing Company of Chicago has also made an impressive mark on that history. As this country's oldest alternative publishing house—founded in 1886—it has been closely associated with such movements as populism, freethought, socialism, and the Industrial Workers of the World (IWW), as well as various currents of labor and social radicalism of more recent years. The Kerr Company has also established itself as a leading publisher of original works and reprints in the field of labor and radical history. Several generations of America's progressives and dissidents have relied heavily on Kerr publications for their education and inspiration. For libraries with a focus on labor, politics, women, reform movements, anarchism, socialism, pacifism, radical fiction, popular culture, and the broad counter‐culture, Kerr books are indispensable.
Lake tourism is a growing academic sub-field of tourism studies with an emerging body of literature. However, little research attention has been given to…
Lake tourism is a growing academic sub-field of tourism studies with an emerging body of literature. However, little research attention has been given to lake-destinations’ projected or perceived tourism images. Specifically, there has been a scarcity of literature investigating the variables involved in the formation of a lake-destination image. Therefore, this study aims to explore the main attributes that might potentially influence this type of destination, and simultaneously, contribute to conceptualizing and defining lake tourism as recent research area. An explorative study was then conducted in order to generate a set of image variables through the use of textual and photographic data. The results will contribute to characterize potential lake-destinations and to develop a final list of variables specifically related to this type of destination.
Some necessary and sufficient conditions allowing a previously unknown space to be explored through scanning operators are reexamined with respect to measure theory. Some…
Some necessary and sufficient conditions allowing a previously unknown space to be explored through scanning operators are reexamined with respect to measure theory. Some generalized concepts of distances and dimensionality evaluation are proposed, together with their conditions of validity and range of application to topological spaces. The existence of a Boolean lattice with fractal properties originating from non‐wellfounded properties of the empty set is demonstrated. This lattice provides a substratum with both discrete and continuous properties from which existence of physical universes can be proved, up to the function of conscious perception. Space‐time emerges as an ordered sequence of mappings of closed 3D Poincaré sections of a topological four‐space provided by the lattice, and the function of conscious perception is founded on the same properties. Self‐evaluation of a system is possible against indecidability barriers through anticipatory mental imaging occurring in biological brain systems; then our embedding universe should be in principle accessible to knowledge. The possibility of existence of spaces with fuzzy dimension or with adjoined parts with decreasing dimensions is raised, together with possible tools for their study. The work presented here provides the introductory foundations supporting a new theory of space whose physical predictions (suppressing the opposition of quantum and relativistic approaches) and experimental proofs are presented in detail in Parts 2 and 3 of the study.
The purpose of this paper is to perform integrative literature review of the learning organisation (LO) concept, on the basis of the results of the literature review to…
The purpose of this paper is to perform integrative literature review of the learning organisation (LO) concept, on the basis of the results of the literature review to assess the concept on the principles of “good” theory, and provide future avenues for LO concept clarification and development.
The “good” theory properties approach is used to present, synthesise and discuss studies that focus on the LO. The paper reviews in more detail the definitions (Who? and What?), the domain (When? and Where?), the relationships (How? and Why?) and the predictions by the LO theory (Would? Should? and Could?).
The review revealed that the LO violates the properties of the “good” theory, especially the definitions’ and relationships’ properties. As a result, it is suggested for the research in the future to be focused on creation of formal conceptual definitions, development of ontology as a base for clarification of the relationship property and improve the instruments for measurement of the LO.
Previously published literature reviews have advanced the clarification of the LO concept. However, there remains a need for evaluation of the concept in light of approach to concept formation. By using the “good” theory approach, this paper identified the shortcomings and laid down the ground for future research that will improve the LO concept.
As participation in higher education widens with concomitant increases in the number and diversity of commencing students, so does the need for programs that will support…
As participation in higher education widens with concomitant increases in the number and diversity of commencing students, so does the need for programs that will support their transition and retention. In response to this need, a growing awareness of the value of mentorship in Australian universities has resulted in the introduction of peer mentoring programs for students in many institutions. Mentorship, however, can take many different forms. This chapter reports on a model of academic (faculty) mentorship for commencing science students belonging to a range of defined disadvantaged groups. The program was initially funded by an internal grant, with voluntary participation by eligible students. At the end of the first semester, participants overwhelmingly endorsed the program as having enhanced their transition experience and improved their prospects for academic progress and retention. Despite reduced funding, the program was retained over two subsequent years with slight modifications based on student feedback, together with consideration of its most effective elements. The success of this academic mentorship program demonstrates the potential value of such approaches in the university retention and success of disadvantaged students.