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Book part
Publication date: 7 October 2015

Azizah Ahmad

The strategic management literature emphasizes the concept of business intelligence (BI) as an essential competitive tool. Yet the sustainability of the firms’ competitive…

Abstract

The strategic management literature emphasizes the concept of business intelligence (BI) as an essential competitive tool. Yet the sustainability of the firms’ competitive advantage provided by BI capability is not well researched. To fill this gap, this study attempts to develop a model for successful BI deployment and empirically examines the association between BI deployment and sustainable competitive advantage. Taking the telecommunications industry in Malaysia as a case example, the research particularly focuses on the influencing perceptions held by telecommunications decision makers and executives on factors that impact successful BI deployment. The research further investigates the relationship between successful BI deployment and sustainable competitive advantage of the telecommunications organizations. Another important aim of this study is to determine the effect of moderating factors such as organization culture, business strategy, and use of BI tools on BI deployment and the sustainability of firm’s competitive advantage.

This research uses combination of resource-based theory and diffusion of innovation (DOI) theory to examine BI success and its relationship with firm’s sustainability. The research adopts the positivist paradigm and a two-phase sequential mixed method consisting of qualitative and quantitative approaches are employed. A tentative research model is developed first based on extensive literature review. The chapter presents a qualitative field study to fine tune the initial research model. Findings from the qualitative method are also used to develop measures and instruments for the next phase of quantitative method. The study includes a survey study with sample of business analysts and decision makers in telecommunications firms and is analyzed by partial least square-based structural equation modeling.

The findings reveal that some internal resources of the organizations such as BI governance and the perceptions of BI’s characteristics influence the successful deployment of BI. Organizations that practice good BI governance with strong moral and financial support from upper management have an opportunity to realize the dream of having successful BI initiatives in place. The scope of BI governance includes providing sufficient support and commitment in BI funding and implementation, laying out proper BI infrastructure and staffing and establishing a corporate-wide policy and procedures regarding BI. The perceptions about the characteristics of BI such as its relative advantage, complexity, compatibility, and observability are also significant in ensuring BI success. The most important results of this study indicated that with BI successfully deployed, executives would use the knowledge provided for their necessary actions in sustaining the organizations’ competitive advantage in terms of economics, social, and environmental issues.

This study contributes significantly to the existing literature that will assist future BI researchers especially in achieving sustainable competitive advantage. In particular, the model will help practitioners to consider the resources that they are likely to consider when deploying BI. Finally, the applications of this study can be extended through further adaptation in other industries and various geographic contexts.

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Sustaining Competitive Advantage Via Business Intelligence, Knowledge Management, and System Dynamics
Type: Book
ISBN: 978-1-78441-764-2

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Book part
Publication date: 21 June 2018

Markus Venzin, Matteo Vizzaccaro and Fabrizio Rutschmann

Abstract

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Making Mergers and Acquisitions Work
Type: Book
ISBN: 978-1-78743-350-2

Book part
Publication date: 9 August 2005

Bindu Aryais currently a doctoral student in International Business and Strategy at the University of Texas at Dallas. Her dissertation will empirically investigate how…

Abstract

Bindu Aryais currently a doctoral student in International Business and Strategy at the University of Texas at Dallas. Her dissertation will empirically investigate how collaborative efforts between for-profit, not-for-profit and governmental agencies facilitate outcomes and can function to enhance sustainable development. Her research on how social networks facilitate organizational and group decision-making processes and outcomes has appeared in Journal of Management (forthcoming).

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Managing Multinational Teams: Global Perspectives
Type: Book
ISBN: 978-1-84950-349-5

Book part
Publication date: 16 June 2017

Philip Stoker, Arlie Adkins and Reid Ewing

Pedestrian injuries and deaths should be viewed as a critical public health issue. The purpose of this chapter is to show how incorporating safety from traffic into broader…

Abstract

Pedestrian injuries and deaths should be viewed as a critical public health issue. The purpose of this chapter is to show how incorporating safety from traffic into broader efforts to increase walking and physical activity has the potential to have a significant health impact. In this chapter we provide an overview of pedestrian safety considerations having to do with population health and the built environment. The chapter is organised around a conceptual framework that highlights the multiple pathways through which safe walking environments can contribute to improved population health. We review the existing literature on pedestrian safety and public health. Pedestrian safety will remain a vexing challenge for public health and transportation professionals in the coming decades. But addressing this problem on multiple fronts and across multiple sectors is necessary to reduce injuries and fatalities and to unleash the full potential of walking to improve population health through increased physical activity. This chapter uniquely contributes a conceptual framework for understanding the relationship between the walking environment and public health.

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Walking
Type: Book
ISBN: 978-1-78714-628-0

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Book part
Publication date: 12 February 2024

Lerato Aghimien, Clinton Ohis Aigbavboa and Douglas Aghimien

The construction workforce plays a crucial role in the successful delivery of any construction project and, eventually, the performance of any construction organisation…

Abstract

The construction workforce plays a crucial role in the successful delivery of any construction project and, eventually, the performance of any construction organisation. Effectively managing these workforces becomes crucial. However, past studies have shown that workforce management within the construction industry has been on the back foot, with workers being seen as resources required to deliver construction projects. This situation begs the need for a construction workforce management model that can be tailored to an organisation’s situation and adopted to manage workers and improve organisational performance effectively. To this end, this chapter reviewed existing workforce management theories, models, and practices to develop a suitable approach towards managing the construction workforce. Ultimately, a strategic workforce management with a classical view using a soft workforce management approach that embraces employees’ empowerment and development through trust was proposed. Five major practices that best suit the soft workforce management approach were identified as key constructs in the proposed construction workforce management model.

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Construction Workforce Management in the Fourth Industrial Revolution Era
Type: Book
ISBN: 978-1-83797-019-3

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Book part
Publication date: 2 September 2010

Luis Vives, Kazuhiro Asakawa and Silviya Svejenova

This paper takes stock of past research in international management, zeroing in on the location, organization, and capabilities for innovation in a multinational enterprise. It…

Abstract

This paper takes stock of past research in international management, zeroing in on the location, organization, and capabilities for innovation in a multinational enterprise. It then reviews current realities and identifies emergent trends of multinational enterprise innovation to outline avenues for future research. It puts forward the need for further exploration of issues, such as emerging markets as an innovation context and emerging multinationals' knowledge creation approaches, as well as the particularities of structuring for open innovation and capabilities for global knowledge sharing.

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The Past, Present and Future of International Business & Management
Type: Book
ISBN: 978-0-85724-085-9

Book part
Publication date: 8 July 2010

Alex Stewart and Michael A. Hitt

Are the social domains of kinship and business on balance complementary or contradictory? Do ventures that invest heavily in both – conventionally referred to as “family firms” …

Abstract

Are the social domains of kinship and business on balance complementary or contradictory? Do ventures that invest heavily in both – conventionally referred to as “family firms” – bear a net gain or net loss? We are scarcely the first to raise these questions. How then will we try to contribute to an answer? We try this in five ways, all of them based on previous literature. First, we develop the dichotomy of kinship and business by taking seriously the metaphor of yin and yang, merging it with the anthropological constructs of structural domains such as “domestic” and “public.” This metaphor proves to shed light on the relevant literature. Second, we provide a qualitative survey of the costs and benefits of kinship in business. Third, we summarize the empirical work that addresses the performance outcomes from family involvement. Fourth, we consider the practitioner implications of these studies. Finally, we ask if scholars are as yet in a position to answer these questions.

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Entrepreneurship and Family Business
Type: Book
ISBN: 978-0-85724-097-2

Book part
Publication date: 9 September 2020

Peter Dadalt, Sirapat Polwitoon and Ali Zadeh

We revisit the performance of seasoned equity offerings (SEOs) in Japan against the backdrop of the Tokyo Stock Exchange's historical nine-year run up from 1980 to 1989, with the…

Abstract

We revisit the performance of seasoned equity offerings (SEOs) in Japan against the backdrop of the Tokyo Stock Exchange's historical nine-year run up from 1980 to 1989, with the time period chosen for the purpose of comparison to previous studies. We analyze the long-run performance of 427 issues or 387 Japanese firms that conducted SEOs from 1980–1990. Initial results indicate that SEOs firms underperform standard benchmarks over subsequent 3- and 5-year periods after issuing. The results from value-weighted portfolios, however, show that SEOs outperform three out of five benchmarks. The results from the Fama-French three factor model show that all of the 16 SEO portfolios (formed by size and book-to-market quartiles) have positively significant intercepts, and most loadings are significant. The size loadings from time series three-factor model of value-weighted portfolio show that SEO sample firm returns exhibit characteristics of large firms as opposed to those of small firms under equally weighted portfolios. Our results support the arguments that (1) the returns of issuing firms are not idiosyncratic, but rather covary with the common factors of nonissuing firms and that (2) the underperformance of SEOs is sensitive to the precise test specifications.

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Advances in Pacific Basin Business, Economics and Finance
Type: Book
ISBN: 978-1-83867-363-5

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Book part
Publication date: 9 May 2019

Daniele Fersini

Six sigma is a structured methodology that uses mathematical and statistical tools to increase productivity and business efficiency. In order to apply it, it is necessary to have…

Abstract

Six sigma is a structured methodology that uses mathematical and statistical tools to increase productivity and business efficiency. In order to apply it, it is necessary to have a very broad knowledge in the fields of mathematics, management, and sector to which the process or the product under consideration (mechanical, electronic, chemical, etc.) refers. It is based on guidelines with a rigid and formalized approach to deal with misunderstandings and minimize subjectivity as much as possible.

This chapter will provide the basic information regarding the birth of the methodology and the composition of the work team; moreover, the procedure define, measure, analyze, improve, and control (DMAIC) will be presented and some tools will be described in order to obtain the improvements desired for the product or the process.

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Quality Management: Tools, Methods, and Standards
Type: Book
ISBN: 978-1-78769-804-8

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Book part
Publication date: 9 August 2005

Claudia Bird Schoonhoven and Jennifer L. Woolley

Assessing the literature on top management teams (TMTs) published through 2004, we found a predominantly U.S.-centric set of studies on TMTs and the upper echelons perspective…

Abstract

Assessing the literature on top management teams (TMTs) published through 2004, we found a predominantly U.S.-centric set of studies on TMTs and the upper echelons perspective (Hambrick & Mason, 1984). Through 1996, this literature was virtually silent on the impact of increasing globalization of economic transactions on TMTs – surprising given emphases in strategy on multinational firms, their organizational forms, and modes of entry into foreign markets. We identify critical areas for research on international dimensions of TMTs, their relationships to national and organizational contexts, and their influence on firm outcomes in a world increasingly populated by firms addressing global markets.

Details

Managing Multinational Teams: Global Perspectives
Type: Book
ISBN: 978-1-84950-349-5

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